Very good customer service you guys should come here with friends on a nice hot day :)

They charge +$3 for all flats but half of my order is all drums. They were also missing my boneless 5piece wings. When I tried to call to inform them about the mistake but I was stuck waiting on an automated message for 20 mins. This wasn't even the first time since last time my order was never delivered and the staff didn't know what to do about it. Im fed up with this location. read more

Wingstop - Order information - Chicken Wings Near Me - Santa Clara, California

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Can't go wrong w/Wingstop. Ordered online in store, 15min wait. About 4 guys in the Kitchen, were just hustling getting orders out. This location is a bit smaller than most. Small seating on the side, 3 small tables. read more

Wingstop - Inside seating - Chicken Wings Near Me - Santa Clara, California

Ordered classic wing combo, didn't even receive it, despite having the item order sticker on the box. Rest of the boneless wings were extraordinarily salty. Waste of money. read more

Always so welcoming and helpful! The staff is friendly, the food is always fresh and hot, and my order is always made correctly. Great customer service every time I come here. read more

Wingstop - Chicken Sandwich - Chicken Wings Near Me - Santa Clara, California

Wing Stop has the best ranch in the world!! I can literally take a straw and slurp the ranch at Wing Stop. Yes..it's that good!!! I enjoy the consistency at Wing Stop. No matter where you order your food it will always taste the same. Use their app or call in your order ahead of time..to save some time. They're usually always busy. I don't live in this area..but I was staying nearby for a couple nights and decided to order some Wing Stop from here. I used the app to put in my order. Definitely saved me a lot of time. Their garlic Parmesan is very good. I usually like wet rub..but at Wing Stop I'll get the garlic parmesan. Occasionally I'll also get the lemon pepper and Cajun but garlic parmesan is my go to. I also really like their fries drench in their great tasting ranch. You cannot go wrong with Wing Stop for a quick dinner. read more

I do enjoy the chicken wings at Wingstop, and especially the ranch, but unfortunately every time I order something off of DoorDash here my order always gets mixed up with someone else's, or they just mess up some part of my order. Will that stop me from ordering something late at night every couple months though, probably not. read more

This location is selfish and not customer oriented. I placed an order 15 hours ahead for pick up. I arrived to pick up my order only to find out they refuse to honor my order because of a discount code. They did not have the decency to cancel my order. I planned my meals for the day around this cheat meal at wingstop. They wasted my time and left me having to figure out different dinner plans. read more

Food was inconsistent. Some wings were tasteless and under seasoned. The honey BBQ wings too saucy and salty. Packaging was messy. I wish they won't use those black plastic containers. Sauce spilled all over the paper bag and it was not a pretty sight. The Coleman branch was less sloppy and used paper takeout containers- no spills. Flavor was more consistent also. I felt I wasted my $50 in this branch. read more

food is great service is amazing i used the bathroom and it was super clean. I had a good time.

DO NOT ORDER HERE. The workers are lazyyyy they don't make the food to order. You will receive trash quality food, 7-11 has better chicken than this location! The bad reviews are completely valid. Absolutely worst Wingstop experience I've had ever. Ordered a 3pc tender and fries from the app. It had a like a 10 minute ETA, I went into the store in about 5 mins to confirm and wait for the order.. when I walked in and was surprised because didn't see anyone at all behind the counter working or cooking anything, a ghost town. Tables inside had trash on them left from previous customers yet to be thrown away. But I did see a bunch of carry out orders ready on the side.. which made me suspicious of the food quality I was about to receive... and what do you know.. my tenders were absolutely terrible. They tasted like they had been under a heat lamp for a while, dry and chewy. Definitely not fresh. My fries were barely warm and also tasted like they were made a while back as well. Everything just tasted like it was from a gas station or 7-11. Ya'll deserve 0 stars.. lazy lazy workers that are just chilling in the back and serving up dogshit. read more

Food was really good, service was really polite and the ambiance is what I imagined it to be. Really good 5 stars.

I am so disappointed by the quality of wing stop chicken. The pieces might as well been fried with paper towels. Wing stop's quality of food has been steadily declining over the years and I think it's time to finally take it out of my rotation. The only good things are the fries. read more

Today was National Chicken Wing Day, or something like that. My inbox was filling with free wing offers, and it had been a minute since I had visited a Wingstop. My coworker told me there was a new-ish location near our office so I placed an order online and showed up when the order was ready. I checked in at the counter with my name and order number. They told me it would be ready soon. They came back again in 5 minutes and asked again, then again 10 minutes later. After waiting 20 minutes past the pickup time and watching people who came in and ordered at the counter I asked, "hey, where is my food?" The expediter checked my order again. Went in the back. Somebody came from the back and checked it. Then somebody started looking through the online orders on a register. She printed out a ticket an said, "sorry, we'll make your order now." I asked how long to wait and she said 12-15 minutes. I said I couldn't keep waiting and requested a refund. Somebody came from the back and said they can't do refunds through the online system, then figured it out but couldn't give me a receipt, then called his boss and said, "can you just take a picture of this screen on my phone?" I snapped a pic and grabbed a couple sliced of pizza next door for lunch. As much as I like Wingstop, I won't come back to this location. Their order management is chaotic. I'm very disappointed in the experience. read more

Wingstop - Where's the delicious food pr0n, you ask? There isn't any, they didn't make my order. - Chicken Wings Near Me - Santa Clara, California

Tienda recomendada, orden rapida, cajeros siempre amables, tienda limpia, el ambiente es ideal para estar con amigos o solo llegar tu solo a comer tiene muy buena musica read more

Me encantó esta tienda, su servicio es realmente bueno, sus alas son deliciosas y siempre recién hechas y calientes, sus papas son deliciosas y su ranch es unica, tiene un ambiente tranquilo y música agradable, el personal en general es muy servicial y amable, sin duda una de mis tiendas preferidas. read more

Nataly was the best employee at a Wingstop I ever been too. She recommended the specials. Great sense of humor. Any wingstop would be lucky to have her as an employee. She for real deserves a raise or a nice bonus. Shout out to her fr. read more

Online order stated 12:56 latest for pickup. Arrived on time and was not helped until after several minutes of standing by the counter. It was busy, fine, but then I get told it would be another ten mins. Okay that's fine too, but over 20 mins go by and people who came after me and ordered in-person received their orders. What's the point of an online order if I have to wait longer than walk in customers? To top it off, the staff barely knew any English and could not explain anything besides a few words that didn't make up a sentence. After waiting nearly 45 mins for my order, I finally ask again and the girl grabs a box that was sitting on the counter. Frustrated at how long it took, I left the restaurant in a hurry and didn't realize they had made my order wrong. Two flavors... not three or four, but just two and the guy still made it wrong. Yet retail workers have the audacity to demand higher pay. Not sure if it's just this location by mission college, but these people need some serious retraining. In terms of customer service, standard business practice, and following simple orders for crying out loud. Never returning to this location, and considering if wingstop is even good enough for me to go through this. After reading some reviews, it sounds like a pattern with this branch. Overall I blame the management for neglecting the basics, but also the staff for not even trying to alleviate the situation. read more

Whoever the crew was... made our order SO GOOD. We traveled from LA to Santa Clara for a football game and this might've be our best wing stop experience. Thank you!! read more

Finally a Wingstop near our house and conveniently located near Great America and the Levi's stadium. This location saves us from driving all the way to the El Camino and Kiely location. A few things that needs improvement here. The wait. I know that the location is fairly new, but it sometimes bothers me how slow it is here. I am noticing some workers on their phones while in the kitchen. Another thing is, we would order online and given an estimated pick up time. The status would say it's ready for pick up, but when you walk in, the order is still no where to be found. It's a little frustrating to know that you're given a certain time, but still have to wait an additional 15-20 mins for your order. So really, your order is ready in 45 mins after ordering online. The first time we ordered here, it was packed and we ordered online. We waited for another 25 mins for the order even though the app said it was ready. That's a bit of a problem. When getting the order, my husband has a tendency of double checking the order, and low and behold the veggies were not in the bag. So we had to wait another 5 mins for them. The 2nd time I ordered, there were a few people waiting on their orders. It seems WingStop prioritizes DoorDash orders versus online orders or the actual people who ordered on site. This location is super small. There's not much seats. It's wise to just pick up and go. But be aware that the wait time is not what you see online after you order. Fair warning. read more

Friend says let's do wings. I say let's have kebabs. Well in this shopping center there's both! Guess they just opened as I dont remember a Wingstop around here and According to them it's been a few weeks. So score up the lemon pepper and Louisiana seasonings! We did so after a run of Afghan kebabs down the way. Mission accomplished read more

I love wing stop and was craving it. I ordered and waited an hour for food. It was a let down to say the least. These wings had no sauce, no salt, no flavor. Disgusting and disappointing. Don't order from this location. I would give them zero stars if I could. Gross. read more

Wingstop - Original hot wings. Disgusting - Chicken Wings Near Me - Santa Clara, California

Worst customer service ever!!!!! I pick went to pick up two orders for the long wait time was crazy! I waited and waited and waited. They didn't even acknowledge that I was waiting or provide and update. The place was pretty busy, and they had three people in the back and one working the register instead of having two open. I don't think I will return to this place. read more

Waited over 45 minutes for our take-out food. Luckily Husband checked, they put sauce on our kids tenders when he ordered plain. Worker got mad at my husband because he had to get his Supervisor. They remade the tenders, but that took an extra 25 minutes. SMH. French fries are cold now. We only came here because we were staying at a hotel nearby. Next time, we will go somewhere else. There were many people waiting for their order. We came around 4:45pm too. Cant' imagine the wait time during dinner rush. Seating is very small with limited tables. One table of 2 is even right between the door and soda machine. Way too many people passing by that table and crowding around it. Long story short - don't dine in here. Keep your receipt & double check your order when you get it to go. read more

Wingstop - 2 topper table right between main door and soda machine. Guy near soda machine had to move plenty of times for guests to get their drinks. - Chicken Wings Near Me - Santa Clara, California

I have to say this is some of the best service I've ever received. The cashier was very helpful and nice. I definitely will be coming back. After we left he went out of his way to remind our friend about her purse she left behind. When I grow up I want to be just like this man. Honest, loyal and kind. That is all. read more

Wingstop - Restaurant - Chicken Wings Near Me - Santa Clara, California

Ordered lemon pepper and garlic parm. Expected a bit more flavor. A bit salty but it was okay.

Had a great experience today. Food was quick, delicious, and the service was 10/10. Big thank you to Mario he made my day

Ordered well done wings so that the wings wouldn't be soggy. Both fries and flats were soggy. Wings were so soggy that I had to pull the skin off to make them edible. Yes, they were eaten immediately after pickup, so they were still warm. Haven't had wingstop in about 2 years so going back to that based on this experience read more

Gave me attitude for delivering my food. Made me wait 10 minutes late. Filled my own drinks up. Who's the manager at this place? Needs to get his workers in check. Reality check. read more

Service is HORRIBLE! I ordered the boneless meal deal & they give me a wrong set of wings. I asked for hot honey & they gave me lemon pepper. I ordered two large fries & they only gave me one. I went back to ask for the fry & they gave me a regular size! ABSOLUTELY HORRIBLE!! I DON'T RECOMMEND YOU COME HERE! read more

Terrible customer service. Employees do not acknowledge customers. Additionally they are extremely slow.. Ordered food here went home and order was wrong. Avoid! read more

Terrible service. My husband ordered first and he asked for bone-in wings and ranch dressing. He was given boneless with blue cheese. My husband was polite enough not to complain. Honestly, he waited awhile too so that is also the reason he didn't want to go back. But we don't eat boneless! So I went back in instead and order another but bone-in wings. I was the first to order and 6 more customers came behind me in line. They were all served first and if I didn't ask politely they would have forgotten my order! Ugh! I waited 30 plus minutes for a 10pc wings! Ayayay! read more

This is not for the workers, but for management for not setting their workers up for success. You guys know that you're in a busy plaza. And you guys know that you are not too far from Levi's stadium. There should be no good reason why an online order should take over 1 hour to receive. Unacceptable. Having said that, shout out to the woman in the braid holding it down on Saturday night 3-23 and her team. Management, do better read more

I think finding a roach in my fries speaks for itself lol. Don't have much more to add, just typing this sentence so I reach the character minimum. read more

Wingstop - Chicken Wings Near Me - Santa Clara, California

Seems like this is a new location. Came on a Friday night so they were packed and my order was delayed by 15 minutes. Know they are probably figuring out how things work and it was Friday night so it's understandable but hope this improves in the future. Other wingstops are fairly accurate with online order timing. Saving grace, the food was impeccable. My typical order, mango habanero, kbbq, Louisiana rub wings came out perfectly sauced, perfectly fried, perfectly juicy. My well done fries came out crispy as ordered. These guys really put the care into the food. read more

Worst customer service in the world ever! Girl in the front with glasses never acknowledges her customers, never greets anyone ignores everybody that walks in. Then when she does talk to you, it's very rude and disrespectful. Never go here unless you wanna wait over 45 minutes. Food is made a very poorly. Only two people working at a time. She touches money and doesn't wash her hands and then touches the food. Please listen to all these reviews. People have written worst Wingstop in the world. I hope we can get better employees since it's a very convenient location to the people that live around. read more

Cashier was the super nice and took our order with a smile. He made sure to give us good service and the food was really good. Some of the best service I've ever received. I will be coming back in the future. After we left he reminded our friend that she left her purse. Chillest guy I've met ever I'm going model after him and when I grow up I wanna be just like him. read more

Order at any other wingstop please. I placed an online order at 11am on a Tuesday and after 40 minutes waiting, I just had to leave. Waste of time. Imagine how worst this place is during lunch time at 12. Ownership, please have more than two employees working read more

Idk why this place has so many bad reviews lol the hot honey wing flavor is delicious. Prob the best flavor. Other wing stop locations, the wings are so tiny but this place the wings were normal size! read more

I've never been to a wingstop that took 30 mins to order. You have 4 employees and barely anyone in the store. I get it mobile orders, but for real. Poor management and service. I would even advise poor training. Get it together wingstop. read more