My order was either stolen or not made. They refused to make it right and told me to call my bank. I left with no food and called my bank. Got my money back. What the hell? Get a huge raise and a crappy attitude to go with it? Taco Taco Bell used to be nice and good food. This experience ruined it all... read more

As Taco Bell locations go, this one is solid. The drive thru staff is always super friendly. I mean seriously... these people are nice, they smile, they give great service. It's unusual to find in the world of fast food. I order through the app and they always get everything right. Food is prepared as you'd expect and feels "fresh" (as much as fast food can feel fresh). And hey... who doesn't love a good chalupa? read more

my go to taco bell! v friendly & quick staff every time i go through the drive thru! i usually do mobile order & every time i arrive, it's easy to pick up, they're also v accurate w/ your order as well :) i always like extra mild sauce & they're v generous every time i ask. i always enjoy going to this location b/c the workers are so nice & the food is made hot & fresh! :) read more

The only thing I get here is the Nachos Bellgrande when I'm craving for some chips and cheese. I like the combination and layers and layers of flavors from the oniony taco meat, creamy sour cream, salty melted cheese, refried beans and fresh diced tomatoes. I also never had trouble with their drive thru including their staff. read more

Taco Bell - Nachos Bellgrande - Fast Food Near Me - Santa Clara, California

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Came for caramel and chocolate empanadas, Brandon was very nice and accommodating to try getting us fresh food. Nice guy with the glasses, will def be visiting again for the stellar service! read more

I haven't been to Taco Bell in a long time but I had a craving because of someone on instagram. I tried the beefy 5 layer burrito grilled, the quesadilla with beef and the dipping burritos. All good. They were quick, friendly, and very well kept employees. The restaurant was also clean. I think I will visit this particular Taco Bell again. read more

This place is close to my home, and I will use the app to order us some food and we pick it up for lunch sometimes. It's the typical Taco Bell fare....if you are in the mood, it's pretty good. They have some decent deals, I really like the Chipotle Ranch Grilled Chicken Burrito for $2.00 you can't beat that price! The crunchy taco, and the Steak Chalupa are also my favorites. My daughter loves the Mountain Dew Baja Blast Freeze, she has to have it everytime we go! read more

I can't believe I feel the need to write a great review for a Taco Bell. Service was great, fast, and friendly. I usually order my hard tacos with extra lettuce. Out of all the times I ordered it this way, it's still not enough most of the time and feels like the amount I should be getting as a regular order. This place gets it right. Beef was not overly soggy like most Taco Bell's. read more

Super rude at drive through. Order taker was refusing to take any orders from women and telling them to go home but was taking orders from men who walked up. Ended up ordering online and then returning to the window to pick it up as a work around. Dude needs to be fired. read more

I come here all the time by placing a mobile order and picking up by drive thru. This is one of the best Taco Bell's in the entire state. Clean restaurant, friendly people, incredibly fast service, and they never make a mistake. The food is always made perfectly, rolled up, and piping hot. Prices here have gone up, but by far, is still one of the greatest bangs for your buck. read more

This Taco Bell location was clean and the food served hot. They got my order right all the times I've been here so I am happy with this location. read more

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Ordered several taco supreme combos at the drive through - drove off missing a drink - got that replaced pretty easily. But drove away with regular tacos and no taco supremes. Lesson learned to open up the seal and check the order from this location. read more

New menu in the drive-thru. Trying to find the wrap, we asked for a minute. After 30 seconds, the man on the mic says, "I'm sorry, sir, other cars are waiting behind you." Decided to raise our business elsewhere. Pulling forward, we were able to see only one car behind us just pulling in. read more

This was my Taco Bell for 2 & 1/2 years while I was living in the area. I went pretty frequently because it was close-by and I'd get cravings often. The inside lobby was always clean and the soda fountain always dispensed good tasting beverages. Pre-COVID, I often enjoyed eating outside where they had a well-shaded area that was kept nicely landscaped with tables facing the street. The staff was always pleasant at this location, but they actually became even more so when COVID-19 quarantining began. In March Taco Bell did their free Doritos Locos Taco every Tuesday (no purchase necessary!) and I went EVERY Tuesday through the drive-thru. It sounds stupid but it helped me feel better-- like comfort food. It was one of the only things a person was allowed to go out and do for fun! And the employees offered a smile to-go along with it. ;) I really appreciated that. Sure, a Taco Bell is a Taco Bell and I have a Taco Bell in my new town, but I'll miss this one. read more

It's strange to write a review for a fast food chain because you almost always know what to expect, but this place really deserves to have a review highlighting it's unusually awesome characteristics. 1. Cleanest restaurant I've ever seen. 2. Friendly professional staff. 3. Food came out looking just like the pictures. 4. Newly built structure, beautifully designed and meticulously upkept. Whoever the owner and managers are should be proud of themselves and their hardworking staff. Amazing... read more

First Taco Bell I could honestly say brought back memories Of my childhood Taco Bell. Grew up with it. The people working there are so nice and made me feel comfortable eating Taco Bell again. I had seen a horrible YouTube and it deterred me from Taco Bell for a long time so glad to find a place I feel comfortable going again. Thank you guys! read more

Best Tacobell restaurant I have eaten here regularly for a year now. Food is always great, fast service, clean inside, and friendly staff.

Excellent quality. I eat Taco Bell pretty frequently and in addition to making the food quickly (I counted about 3 mins for a 6 item order) they produced two of the best Mexican pizzas my wife and I have ever had! Will definitely come here again read more

I was ordering my food and the guy taking my order wasn't paying attention to what I was asking for. We got to the window to pay and he's literally on his phone watching a fight. Bad service and it's very rude of him to be doing that read more

I can't believe I'm giving this Taco Bell 5 stars! We literally went to 4 Taco Bell's today. The first 3 we were so poorly treated we peaced out. (Like I did not feel safe ingesting food they would prepare.) This location is run with pride and they are doing their jobby jobs. I'm not looking for much. Just what Taco Bell is supposed to be. Unfortunately the majority of t-bells are run with no pride. I dunno maybe t-bell should charge a little more and pay the staff a little more. The descendant enjoyed hers too. read more

Taco Bell - Fast Food Near Me - Santa Clara, California

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I know it's silly reviewing fast food joints but hey? Isn't Yelp! so that I can help OTHER people make intelligent choices? I'm doing the public a service when I do so that's that! Anyway, this Taco Bell is exceptional! I went through the drive-thru at this Taco Bell yesterday and it was VERY fast. from placing my order to the time I got it I don't think 5 minutes elapsed. The guy manning the drive-thru window was COMPETENT, which is really rare for a fast-food place. He didn't make any mistakes on my order and was really courteous and nice, always an added plus. The food at this Taco Bell was especially fresh and of good quality and I really enjoyed my meal at THIS Taco Bell last night. I can't stress how much I enjoyed eating at this Taco Bell last night cos some just plain suck! Not bad. Hopefully other Taco Bell locations could benefit from this one's example. read more

I will never go back to this Taco Bell again. The customer service here is the worsest i ever encountered at any Taco Bell location. I came in at 8:30PM at night and waited almost 10 minutes and no one came to take my order. No cashier around. While 2 or 3 employees are there busy making drive thru orders they saw me but ignore and didn't ask anyone to come to cashier to take my order. I got pretty upset amd stormed out of there and used the drive thru. I wouldn't recommend anyone to go to this place they don't care about the customers. read more

Typical menu. Happy that potatoes are back on the menu. Ordering the $5 customizable crave box online is SO worth it.

Trevor was really nice. Had a blast talking to him through the speaker :) Accidentally called it a Bahama blast and we had a good laugh. Thanks for the 3 tacos and french fries Trevor! read more

Taco Bell - 3 Soft Tacos Combo Mountain Dew Baja Blast Cheese Chicken Quesadilla Combo - Fast Food Near Me - Santa Clara, California

I normally don't review fast food joints, but I must give credit where credit is due. This Taco Bell must be under some good management or something because the food here is very fresh and well made. Some highlights from the Nacho Taco Box I just ate: * piping hot nacho sauce * taco packed to the brim * artisan rolled burrito with fresh refried beans * nacho bag full of chips and perfect crispiness The staff is nice and courteous too. It's like I just ate at a Michelin starred restaurant. read more

I made an online order that was sent to the wrong location by the app and immediately tried cancelling the order. The app didnt let me. I tried contacting taco bell to cancel the order and they never picked up and never responded. A month later I got a response where they told me to call them I called and the customer service rep Donna was very impolite and hung up on me. I had a terrible experience with taco bell. They dont care about their customers. read more

Whenever in Santa Clara and I'm fiending for that prepackaged Taco Bell beef or those cheesy Doritos Locos tacos I find myself sitting at this Taco Bell's drive thru. The drive thru is usually never too crowded or backed up and it's service is prompt. I ordered a couple of Doritos Locos Tacos, Crunchwrap Supreme and a Strawberry Frustista Freeze. There seemed to be a mix up with my drink as I said Strawberry, it was assumed I wanted a Strawberry Lemonade. As I came to the window, they did mistake my drink but quickly fixed it. I made my transaction and was given a good amount of sauce. The service was fast and relatively friendly I suppose. Always be nice to your fast food cashiers! *If you read Fast Food Nation you'll know EXACTLY why! ( Plus, being a waitress makes you empathize.) Once I got to finally sit down to eat my food at my next destination I found that most of my taco shells were broken and that the fillings were out of proportion. Don't get me wrong, I love sour cream but when you get more sour cream than prepackaged Taco Bell beef ... someone gonna' get a hurt real bad! The Strawberry Frutista Freeze is good, Mango just tastes plain weird. All in all, I guess I'd go here just cause of the location, but really? Bwoken taco shells? I said "Thank you, so much!" and gave smiles. I guess I'll stick to chalupas next time O:-) read more

Rude drive thru. Left without ordering.. need training on manners and customer service.. 11:10 pm drive thru.. female. Very snappy..

This being a mediocre fast food joint, I don't have high expectations for them. It's located along El Camino in Santa Clara, so it's quick and convenient when we don't feel like cooking. I assume it's high school students who mostly work here, so I'm not expecting spectacular customer service. All I ask is to get what I ordered. And they manage that for the most part. I feel like some of them don't know their menu because there have been a few times where I asked for a particular item and they didn't even know they had it. I've been going to Taco Bell more recently because I'm still loving their quesalupas. Cheese-filled shell, yes please! read more

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Over the past week I have stopped at this location 4 times. Each time earlier than the last time in hopes that I would make it before the dining room closes. No. Even at 7:50 PM they are closed for walk in customers. So I walk back over to my place - I live a block away - and after deciding that I still do in fact want taco bell I decided to door dash it. No. At 8:45 PM they refused the door dash order and cancelled it on their side. I would like to say that this was an isolated incident. But this is the 4th day in a row this location has gone out of their way to force me to spend money elsewhere. They must be doing really good or someone needs to check on the employees. read more

As this place is conveniently down the street from me, I visit here quite often. Every time I visit, not only do I enjoy the taste of the food but the niceness of the staff as well. Specifically speaking, the manger positively greets me when I visit, is very friendly to the point that he asks "How have I been?" and recalls my name whenever I come in. Although there is another Taco Bell in similar distance near me, I prefer to go out of the way to this location because of the friendliness of its staff. read more

Ordered through drive through and got home and our order was messed up. I ordered a supreme Doritos locos tacos and there was barely any cheese no tomato and no sour cream I Pay extra for that and I got none of it read more

Taco Bell - Fast Food Near Me - Santa Clara, California

I asked for extra cheese. It was delivered. Girl at the register had pretty eyes too.

Yeah someone needs to give the late night drive thru guy (Darwin?) a medal. I don't know how he does everything so well, by himself, in what looks like a deserted Taco Bell. When you pull up all the restaurant lights are off except for those by the drive thru window. It's a little spooky but it is open. I've been there twice when he's been working and he's always extremely chipper and on point at midnight. I think the best of example of this is when I make a bunch of vegetarian orders and then order an item with meat for the boyfriend. He always double checks to make sure I didn't trip and order meat. He's also never let me leave without forgetting to pick a sauce either. As for the actual food, the Quesarito (a burrito wrapped inside a cheese quesadilla) is pretty insane and great if you like all the food groups except vegetables. If you are a cheese inclusive person, that is if you do not dislike any types of cheese (even fake cheese pretending to be real cheese), I also recommend getting the nachos with cheese to go with your Quesarito. Just layer on cheese on top of fake cheese on top of cheese on your tongue. It's sooo good. I promise. read more

This is the closest taco bell to me. The girl working the front was friendly and kind. So have all the other drive thru people. I've gone here a lot and it is hit or miss. I am not a picky eater the food is good and prepared properly. But the problem I've had is a couple of orders where I've been missing items. Maybe it's partly my fault for not checking thoroughly. But maybe I'm spoiled cause every other fast food place. I've been hadn't messed up an order for years. If I order something and get all the way home and the largest item is missing... I ain't goin back. I'll deal with the drunk college kids at the university taco bell from now on. read more

I come here all the time.. but today it's worse as it's like an Owen inside the store and they say that the AC is not working or it doesn't work when it's too hot which defeats the purpose of having an AC. read more

Food is good when it's fresh but not as good when you ordered first and get your food last and it's also upsetting that when you come back to the same place out of convenience to get the same fresh order of nacho fries as before, instead you get stale, soggy, and lukewarm nacho fries. That was really disappointing because you ordered two orders and both sucked. The only legit thing was the nacho cheese sauce. read more

This is a review from the Manager Saul. We've come to this Taco Bell plenty of times and we alway get the appropriate service desired from a fast food establishment. Today my man's brother went to get a grande meal and came back with the wrong order (eight bean burritos and two soft tacos - we wanted eight hard tacos and two soft tacos). Both of them went back to replace it with the right order. Saul was wonderful he took care of BUSINESS. We got the new order, the old order and were properly taken care of. I LOVE COMPETENT WORKERS! Willing to understand there was a mistake made and correct it and then some. WOULD RECOMMEND! read more

This is the best Taco Bell in the area. The workers here are consistent and you can tell management cares about this spot. My family always orders crazy modified items and they get it right 95% of the time which is pretty good. Sometimes their sodas taste really syrupy but besides that we love this location! read more

I really only venture this way when I have nothing to eat, am really lazy too cook, low on funds or am hungover. The service is quick and efficient but sometimes they get orders wrong or don't give you any hot sauce, or worse, the wrong ones! I don't dine inside because I think I would just get grossed out by the venue and uncleanliness. Some pretty strange characters come by here in the day and especially at night so beware. The drive thru is kind of awkward and is a hazard so beware times two! Still you kind of take the good with the bad as the deals they have are really hard to beat in terms of fast food quality/price. read more