HORRIBLE customer service, called in my order and like usual it was going to be a "16 minute wait" I went in payed and was told it was going to be a bit, my order was not ready. So I sat and waited, and waited.... And waited. After 30 minutes of watching all these other order go by I ask the girl at the register for my order and with the face of "I hate my job", she hands me my bag and it's super moist and soggy!! I was so mad I told her to keep the wings and the rude attitude. A successful establishment stays amongst the top by making your customers happy to come back, I hope this place closes down!! #rudechunkyasaingirl#soggy#RUDE! read more

Wings were ok but I prefer Buffalo Wild Wings much better. There are more choices of beer at Buffalo Wild Wings.

Restaurant was clean and well maintained as well as the restrooms. Customer service was topnotch. Food not so much. Ordered lemon pepper boneless wings, they extremely very salty and over cooked, the fries were limp and soggy, the oil probably not hot enough. Don't know if I would return. read more

This place used to be good! I swear can you guys even get an order right? It's not that hard to count... Very displeased with this place. Don't waste your time, go to an actual wing place. This is a joke. read more

The service here is so bad. It always is, but today was especially annoying. Guy in front of me, like me, was picking up an online order. It should have been ready to go, but they couldn't seem to find it, so the cashier told me she'd be with me once she found it. Fair enough. So I was waiting for a weirdly long amount of time while they were looking for the guy's order, and then a male employee came out whom I think was the manager. I heard him ask the cashier if I'd been helped, and she said "Yes." Um, no I hadn't...? That was a pretty typical experience. read more

They meant it when they said it would only take 14 mins to get our order ready. We called ahead of time and got our sauces on the side like we like it. Great customer service as well. Love it when they get my order right!!! read more

Really disappointed with the service I received on July 2, 2017. This used to be my favorite Wingstop from around the area but will not be going back. Food was cold when I received it and when I complained only my fries were changed but the Wings remained the same. read more

Very disappointed from this visit. I figured ordering online would be best but I turned out worse, my food was supposed to be done at approx 4:05 I got there at 4:00 to check in and let them know I was there. After waiting more than 30 minutes, I went up and check it out come to realize my food had been sitting there for over 30 minutes from the very beginning when I arrived, upon receiving my food it was dry (no sauce on the wings) and cold. I complained and they just asked who helped, they only replaced the fries with some that were a bit warmer and not the wings. I Never will I return here. read more

Not Bad! I Liked The Atomic Wings There, Didn't Really Pack A Spice Bt It Was Spicy! Would Go Here Again But On A Different Occasion.

GOOD food, great service. Mgr Jason came to table to see how we liked the new burgers, that was cool of him.

Wings are average, sometimes a little too greasy but hey they are fried wings right? The beer they serve here is cheap but beware if you get it on tap because they ran out of New Castle and mixed my New Castle with Bud Light. If you're really hungry and in a rush, give then a call and order in advance because the wait is ridiculously long. They need a larger kitchen staff in the back to keep up with time. read more

Never coming back again. I usually come here for convenience because it is near my house and it's not the best but it was decent. However, the customer service is horrible now, especially coming from the manager. The other employees have more manners and tact than their own manager. Just to sum up my experience, the wings are super cold and soggy and they said one thing online when ordering, then say a different thing at the store. Do yourself a favor and just go to Buffalo instead. At least, you'll be treated better. read more

If u loooove wings then this is ur spot... Honestly, not that great... Lots to choose from tho! My friends drive from the Peninsula to here all the time... Just don't get it? read more

Wings always good here. They could work on the fries. But it's all about the wings. Little pricey. But you get what you pay for. We'll be back. read more

I tried Wing Stop shortly after it opened. I like good Buffalo wings and was hopeful for a place that specialised in them. Highly disappointing. I got the "Original Hot" wings and the *only* flavours were vinegar and heat. There was just nothing worth bothering with and definitely no draw to go back a second time. read more

I have definitely tried waaaaaaaay better wings then these. Even Costco's frozen wings have a better flavor.

Slow service but the team is great. They all work hard to get a lot of orders done at a timely manner. The food itself is great. They need to maintain the dining tables more often though, I usually walk in with tables not clean but they had a lot of crew just talking behind the counters. read more

I don't understand how this place so many 5 star reviews, I guess people here don't know what real good wings are. The wings I got were so dam greasy and smelled like burn grease! The fried were soggy and salty as fuck! All of this combined with the rude attitude from the girls at the front counter made this a place I will never come back to. Buffalo is way better. read more

Called in my order as I left my house. Went to the bagel shop next to wingstop placed and received my bagel order went to wingstop paid for the order i called in AHEAD still sat and waited for my order for THIRTY MINUTES when it was my order that had been sitting on the tray they sit orders on for well over 10 minutes while the worker was just paying attention to plastic containers on the same damn tray my order had been sitting on instead of making sure the customer sitting there waiting got their food as it came out. NOT THE FIRST TIME THIS HAS HAPPENED. read more

Was looking forward to enjoying tacos, until the workers looked at very rudely when I placed my order, made me uncomfortable, I do not recommend this wingstop read more

THE SERVICE SUCKS HERE! This girl (Her name is Nancy I think) on the register who took my order looked like she was high. I said I wanted BLUE CHEESE dip and to make my order TO GO. She was like okay and she kind of had a slurred , slowed speech. and doesn't give me a receipt. I waited about 10 minutes and another girl called my name and the food was out there, not in a TAKE OUT BAG. Also, they didn't charge me for the blue cheese dip. I was pissed and looked at the girl who took my order and she just looked at me with a straight face, not saying anything AND she looked really high. Her eyes were red too. In the end they ended up putting my food in a take out bag and THEY HAD TO CHARGE ME AGAIN JUST FOR BLUE CHEESE. All this mess and they wouldn't just give it to me for free? If any managers that works at the wingstop here in salinas in constitution reading this, please do a drug test on your employees or please, don't hire druggies. Thanks. read more

My go to spot when ever I don't feel like cooking dinner. They are always friendly and know me by name. Please keep in mind that they are always busy, I've never gone there and not see a line, but I usually call in my order or use their new app. The app is great because it saves your past orders so I can have my favs set up and ready to go. read more

We frequently go but had 2 occasions when chicken was terribly salty (not edible at all). The last one was a take out and we had to return it, only to get replaced with same salty (inedible) chicken. We ended up throwing them away, despite the hunger. read more

I love wingstop!!! I've had no order mess ups the workers are nice. but my fries have been soggy and my cajun wings have more sauce than rub on them. read more

Wings and fries are delicious but I always get bloated when I eat here. Must be the sodium. My favorite days are M-Th as they are very generous with the sauces. From my experience, F-Su are the days in which they serve wings with limited sauce. Maybe it is because of the high volume of sales so rationing is a must, but the wings can be dry or flavorless. read more

good food, fair service, and super slow on getting any meal! It seems that every person and their mother go eat dinner there! I advise never to go around 12 or after 6, you will not find a place to sit!!! If you are going to dine-in I would call ahead and repeat your order like 3 times, because they make mistakes ALOT! The food is great and I can see why everyone eats there, but id rather take my food to go now then sit uncomfortably close to a stranger and listening to screaming teenagers. read more

I've been many times before with my family and loved it, but with their recent expansion, the customer service has plummeted. I had an issue with the manager "Sergio". Cashier placed order incorrectly and I had to return for a messily dipping sauce. Food got cold, manager blamed me for the error and continued with "I don't know what issues you have going on"... Needless to say I'm never returning, wingstop has lost this customer read more

We ordered this last night. I have not eaten here in years and last night felt like it was a good choice. We we're IMMEDIATELY wrong. They DROWNED our wings in parm. Cheese like it was going to be the only time we'd ever get it. And then we ordered lemon pepper. What we got was a hint of salt and chicken drenched in oil. Took one bite and oil squirted out and when I lightly squeezed the chicken the oil came pouring out. Never again will I return to this place. It was awful. And I'm only giving it one star because I can't leave it without a rating. read more

If you're a wing lover then this is the place. I love the garlic parmesan, lemon pepper, cajun, and hot garlic. This place is always busy no matter what time you try to go. read more

Favorite wings! I always get bbq and it never dissappoints! The garlic parmisean is also my choice but they have many flavors to choose from. Great place for all the big sport events! read more

They Charged Me $1 For Ranch & Their Napkins Are A Roll Of Paper Towels & They Were Super Rude .... Food Was Good . Overall Experience Was Terrible. read more

Great wings! I love coming here with friends. Just make sure you talk clearly when you order! They are super busy and they will try to rush you. so double check your order or you might get boneless chicken when you ordered normal wings. **** 4 star read more

The wings and fries are actually pretty good. Its the service that needs work. If you call for a pick up, you will wait about 10 mins to give your order and when you finally do, they speak very fast and make you feel dumb for having questions.(like your suppose to know the prices and menu by heart) I will say that its because they are usually very busy. When you do go in to sit and eat or pick up your order, expect attitudes and no smiles. I'm guessing everyone there just hates there job. That's what it seems like. Still better than Buffalo wild wings. I am a frequent buyer, but if there was a better choice in Salinas, I'd definitely go there. read more

I visit this location all the time. I wish it was a bit closer to my house or maybe a new location closer to my house. I haven't ever had to wait super long for my order. The only thing I don't like is being placed on hold for so long that by the time I get there my phone call is taken off hold. I've been placed on hold for upwards of ten minutes. I also don't like that they don't season the fries as well as other locations. I've visited numerous locations up in the San José area and they season their fries very well. Every time I come here I need to ask for extra seasoning on my fries and sometimes it isn't enough. Oh well. Other than that the employees are super friendly and patient with customers. read more

Great food. Try the lemon pepper original wings. Good setup. Only downside I have is the price and waiting. Other than that it is a good place to eat. read more

DON'T SAY 'REGULAR' WINGS....THEY'LL GIVE YOU SPICEY AND YOU WON'T FIND OUT TILL YOU GET HOME. !!!! NO OFFER OF COMPENSATION!!! So you'll be stuck with 1/2 an order you cannot eat...what a waste. Not only that they offer a time frame then make you wait wayyyyyyyyyyyyyyyyyyyyyyy longer!!!!! Very disappointed after only our 2nd visit!!!!!!!! I guess mind reading and knowing every single nuance of how to order is the only way you get what you want.....we now have a messed up meal!!!!!!!!!! They are not helpful with any mistakes!!!! read more

Been here a couple of times and service always seems to be a hassle at this place and considering there's not much to do. The people working behind the counter always have an attitude and the past 2 times I've ordered online I've received the wrong wing flavor which for the most part is a bad order because that's all they do and the fries are also stale and undercooked attines read more

Wings are good but the place and location is not good at all .. to many people for a small restaurant thats the reason i wont be coming back

The wings are good but the customer service at this place is close to non existent. The employees are a bunch of young kids who act like they're on their HS lunch break. read more

Every one of the employees I encountered today was rude. First they forgot to put Cajun spice on my fries. When I inquired about it I was rudely asked for the receipt which of course, did not have the order on it either. Then I asked for more ranch, 97 cents! So as I take out my debit card, my only form of cash I was told I had to purchase a minimum of 3$ worth! I was shocked. So I asked the employee again and I was ignored. So I asked another employee again, if I could please pay for the ranch and only the ranch. What was I supposed to do, not enjoy my meal!? So Angel, finally but bitterly took my card and I got my ranch. 1 minute later I could hear the employees mimicking me or so, either way they were definitely talking about me. Apparently it's not the first time customers are having an issue with the employees attitudes. I don't know what their problem was. Not coming back here again. There's a better Wingstop in Seaside. read more