I like wings but the service at Wingstop is unfortunately poor. Rude staff really throw off the vibe! Oh, well. At least the wings were fire! read more

Empty Wingstop! I'll take it! I picked a good time to order food on a Tuesday (1:30p-2:00p), because no one was in there and my food was ready on time.I was greeted upon entering, which I liked. My wings were delicious and cooked just right, so I will be going back to this Wingstop. read more

Wingstop - Lemon Pepper and Sriracha Hot Honey - Chicken Wings Near Me - Rancho Cucamonga, California

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if i could give them a 0 I totally would!! my 6 year old got ill and I was able to have him throw up in an emesis container I had. there was no place for me to throw it away so I wanted to throw it in a trash can inside the bathroom since we were right up front.(there's no trash cans outside, otherwise I would.) although I had the closed container in one hand and child in the other, the lady at the counter (Tiffany) refused to give me the bathroom code to just toss it in the trash. she said i needed to buy something for her to give me the code. zero compassion. absolutely no sensitivity. completely disappointed in this lady and the store she represents. I spent $4 for a coke just so I could throw something in the trash. absolutely ridiculous! read more

I'm giving this place one star but the wings were ok... if I could give zero I would.. wings not too bad as info. But the reason for one star.... This place is a dump Every table was filthy and had to ask the girl making my wings to clean the table. The counter at pick up was super gross with dried stains of food on counter. The floor was filthy, bathroom disgusting with trash and crap paper on the floor. I washed my hand with nothing to dry my hands... I don't use air driers in bathrooms. Nothing to use to grab door handle. Health dept needs to give this place an F and shut it down.,. I could only image what kind of unhealthy activities are going on in the back cooking the wings. From what I could see from ordering.. the floors in the cook area was super filthy. If anyone from health dept reads this please take a visit. I went in at 9pm on a Thursday night. Didn't appear to have a manager on site... if one of the three workers was a manager... they need serious training on cleanliness. How are the employees to wash their hands if bathrooms are not clean and not stocked with proper supplies to wash after restroom visit. DON'T GO HERE... DIRTIEST WING STOP I'VE EVER BEEN TO. PS: it took 45 min to get my food. Never returning to this dump read more

Wingstop - Chicken Wings Near Me - Rancho Cucamonga, California

This wingstop has always been super quick and friendly when i come in. Today they did make a mistake but i was so happy to see when i returned they made everything right! great customer service. couldn't be happier! whoever was working today Sunday at 4:30 you rock! read more

The inside is nice and clean and quiet majority of the time, the music is loud can't hear the games. Employee muted the phone while store is empty couldn't believe she felt comfortable saying that with a customer in the store. Don't want to take any phone orders so you leave the phone off the hook :( I could never working at SOFI also you cannot place phone orders over 30$ over the phone so if your order over 30 bucks don't bother to call. Also I ate the tenders and got so sick for days I'd never eat another tender from this location. I also asked for extra wet original hot more than once in multiple orders my chicken always dry slippery and never saucy. I ask for extra at the counter meaning I'm willing to pay for the extra ladle of sauce to make them original hot saucy never saucy . Hands down 1 star not because of the chicken 3 stars if you don't want too cook;the customer service from house not taking orders correctly and turning the ringinger off on the phone is enough for 1 star. There is one young gentlemen who gets the order correct but the women in the back just do what they want. read more

Wingstop - Boneless Wings & Teners & Voodoo Fries - Chicken Wings Near Me - Rancho Cucamonga, California

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The service was excellent. I recommend this place for dinner and lunch. the food is amazing here 10 out of 10 must try again. The chef was great DEANTHONY read more

Tuesday night we came here for some $0.70 boneless wings. Keep in mind that this only applies to the boneless variety. Service like any other fast food joint is close to terrible. Staff just not caring and on their cellphones. Floors are slippery. Tables are sticky. Food though comes out quickly. And even though I prefer bone in wings. Their boneless chicken nuggets are pretty good too. I love all the flavors they offer. They have a great variety of non-spicy sauces, to medium heat ones to one's that'll burn your mouth hot sauce!! Quality of thrbcook was great. Moist white meat nice crust on the outside. You evidently have to pay for ranch these days.... Seating area inside is actually pretty big compared to the one on Archibald. Good wings at a good price. Don't go there for the atmosphere or customer service though. read more

Wingstop - 70 cent tuesdays - Chicken Wings Near Me - Rancho Cucamonga, California

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I haven't been to Wingstop in a long time because it didn't hit like it used to, but tonight I decided to give this location a chance. I'm really glad I did. The staff was super friendly and the food was very fresh and really good! Definitely had to leave a review after eating tonight. read more

I can't believe what I just heard!!!! I tried to make a phone order at the wing stop on Milliken and fourth. I was told I was not able to make a phone order if the order was over $30. Are you kidding me???? With prices the way they are, ordering for 2 people will always be well over $30. So now I have to order in the store and wait the 25 minutes for my order to be ready??? This is without a doubt the most inconvenient rule I have ever heard. I just moved to this area and love wing stop. I frequent wing stop in the past at least twice a month. I might visit this wing stop one day when I get over the inconvenience of this policy and I have time to wait half an hour for my order. read more

did I order pebbles? terrible service starting with bianca. then i get home to this, my fries were burnt and not seasoned with lemon pepper (which i paid extra for). $46 for an empty stomach, don't ever order from here read more

Wingstop - Chicken Wings Near Me - Rancho Cucamonga, California

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They are open late and they never disappoint. I always choose boneless and I love getting the veggies. Their ranch dressing is so good. I could drink it with a straw. read more

Do NOT order through wingstop. Ordered on 12/23/25 and never received my order and was charged for it. When ordering through wingstop they have doordash deliver. I was outside my job waiting for the doordash worker but he never came and claimed he delivered through his end. I went in store and workers were understanding of what happened but couldn't refund my money despite wingstop charging me. They left a note for their manager but haven't heard from them. Contacted doordash and they submitted a form to have wingstop refund me and nothing yet. Now i'm going through my credit card hoping to get my money back. read more

They added so much salt on my fries they weren't even edible just gross there's a bunch of guys that work here the lobby is unkempt

The service at this location was absolutely the worst. When I walked in, I was asked if I was there to pick up an order. When I said I wanted to place an order, a tall guy working on the fries exclaimed, "Dang," and rolled his eyes. He then proceeded to help other guests and cook more fries, completely ignoring me. Once I was finally assisted, another young man was rude as well. I asked him for the name of the guy who had been unhelpful so that I could speak to a manager about his customer service. Instead of responding appropriately, he rudely lied about his name and asked, "What do you want?" in a dismissive tone. I will never return to this location. read more

excellent chicken . amazing team . Fast . Clean. the way the crew moves fast to make sure the chicken is fresh and on time is amazing.

Placed an order for pickup at 945 and my order was not ready until 10. I went home just to find out that half my order was missing. I called and they asked me to go back for pickup. I drove all the way back and my food was still not ready. Very disappointing cause I got home to half my order cold and not appetizing anymore. read more

This place is a hot ass mess. I placed an order on 5/18 around 7:20pm with an estimated ready time around 7:40-7:50pm. I showed up around 7:45 and was given my order, which I then realized was missing the 10pc of lemon pepper wings. I found it ironic that there was a sign on the counter which stated that "customers should check their bags before they leave as we are not responsible for anything after you leave" or something along those lines but here I am missing a whole item from my order that was almost $40. I let the man at the register know, who seemed like he didn't even believe me at first until I showed him the bag. He then told me I had to wait an additional 18min. for them to make my wings. I sat down while he continued to take orders and it did take almost 18min. for my order but at least they were fresh and hot. When I got home, I also realized the fries were burnt and covered in sugar?! This was a less than happy order experience and I might be back. Based on the other reviews, I'm not the only one who feels this way. Remember, check your bags and count your wings! Smh. read more

I have to say, a 2 star place is normally a 2 star for a reason. But we have been here a few times now and at 1st we were super scared but we almost always dined in and not sure if that helps our experience or not. The one time we did take out we had super slow service and the food was just ok. When we dine in they get our order right and it's cooked the way it should be. Customer service is ok and the place is clean. The lemon pepper wings and the buffalo fries are some of our favorites. read more

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Stop by for lunch today. Wings abit too juicy and price was abit high for the experience. I would go to Kuchon chicken than this place

Slowest wingstop ever, order was placed at 9:15 and was never prepared during the 1 hour I waited.

I ordered roughly 50 dollars worth of food online through their website, and I got a call that because my order was over 30 dollars, I had to come in and verify my ID because they were getting scammed consistently. I got there and was roughly 15 minutes behind schedule, but I was patient. I was given my food, and she didn't verify my receipt; she just gave me my bag and let me leave. I came home with 10 wings less than my order, so I am 15 dollars out. And when I tried to contact them via phone call, all of a sudden, they were no longer answering their phones using multiple different phone numbers, and they were hanging up on me on top of that. They're just letting it ring and ignoring their phones. So, if you appreciate your hard-earned money, do not spend it here. They'll end up scamming you. I've already sent a review/feedback to corporate because I'm guessing it's been consistent with these other Yelp Reviews, so things need to change. read more

I need someone at this place to reach back out to me. I got home to missing things on my order. I have been calling and you are not picking up. My order # is 24119653262180359. read more

Wingstop - Chicken Wings Near Me - Rancho Cucamonga, California

Terrible service, waiting so long for food. Workers are not on task and do not care to make ur food. DO NOT COME EAT HERE UNLESS U WANT TO STARVE TO DEATH. read more

I give this place a 10/10 clean store and friendly employees. The cashier name Maria helped me out with my order and was so nice . I will definitely come back . The food was amazing and fresh and on time . Thank you Wingstop for picking good people to be on your team . read more

I went in 7 mins late on estimated ready time. As they were preparing my order, a worker was sneezing into his shirt and elbow about 4 times. Did not wash his hands as I was looking at him the entire time. No one was wearing or changing gloves. I am now sick a day later. Sore throat, sneezing, headache, congestion, body aches. Coincidence? I think not. Will think hard about taking legal action soon. A lot of torts at this location. read more

the food was good, but every wingstop should give veterans a discount!!! if la does it.....every other wing stop location should.

It's been a little over three years since I ate here. Last time was when I was moving my son to Texas. Now I'm moving my daughter, my son in law, and three grandchildren to Texas. Mrs. Texas and I enjoyed our food very much. The place was clean, and the lady at the counter, Bianca, was very friendly. Everything was fresh, hot, and delicious !!! We got the order to go and ate in the hotel room as we were thinking it be crowded for lunch time but it wasn't. Still worthy of a 5 Star Review and a bookmark !!!! read more

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We got the best customer service from Brianna. From being greeted and her taking our order, she was brilliant. She definitely needs recognition from management because she deserves it. The food was perfect and the restaurant was clean. Ordered on 08/11/2024 at 1:22 read more

The Yelp Question ask what could be improved, I'm saying everything. When my family and I first came in, we encountered the first problem. The host Edgar was incredibly rude, answered very monotone as if he hates his job, I asked if it was possible to get a combo without a drink, Edgar answered in a condescending tone with the answer no, I am almost certain it is very true that it's possible to get a combo without a drink. On to the next problem, no straws or ice. You would think when Edgar goes to refill his water bottle and pushes for ice and notices there's no ice he would refill it. Nope. As my husband and I sat down, the tables? Incredibly sticky. Absolutely disgusting. My daughter's fingers stuck on the table. Besides this, restrooms smelled horrible. Your restaurant has a graded A, show it. On top of that, order took a very long time. I get it, there was only two workers it could be a lot. While waiting, I couldn't help but notice a lack of gloves being worn by the employees. Who is to say the food I was eating wasn't touched by the employees skin? Im not sure if this is a said rule or guideline for Wingstop or this Wingstop in general, but it seems pretty unsanitary. After we received our food, ready to eat, we notice majority of problems. I can 100% recollect not ordering parmesan fries. What do I receive? Parmesan fries. In a different world, I probably wouldn't mind, but being an individual highly allergic to garlic, made me super paranoid to eat the food. I will not be coming back at all to this Wingstop. Noticing that majority of the reviews are below 2.0 speaks highly for itself about this place. Wingstop do better, at least with this place. Only thing that was an advantage was I ordered a 6 pc combo but received a 12 pc. But I am on a diet, so what can you do. read more

Wingstop - No straws - Chicken Wings Near Me - Rancho Cucamonga, California

I was staying at a hotel across the parking lot and was craving some of that Wingstop lemon pepper goodness. I checked the reviews and they weren't good. Against my better judgement I decided to place an order anyway. And I'm glad I did. I ordered online, expected the worst, and hoped for the best. My order was ready when they said it would be. They were friendly and helpful when I walked in to pick up my food. Best of all the food was delicious. After all the bad reviews this is not what I expected. This is one time my fellow Yelpers were wrong. read more

I had the worst encounter with the manager Adrian. Was rude over the phone. I placed a pickup at the wrong location and was simply asking for a refund or to pickup another day. When I was asking to pickup another day he was not understand became hostile and hung up on my face. I called back to ask about cooperate but a shift-lead lashay or Shay helped me out and was super sweet and apologized for him which she shouldn't need to do. She was super understanding about the situation and told me I could come back another day since they couldn't process a refund and I couldn't drive out there. Adrian was the worse and needs to learn to speak to customers read more

Great wings for a great price. Cashier was helpful and picked out some great flavors. Thank you!!!

I would have to agree with so many of the negative reviews for this location. It was never consistent for me, which is likely why I have given so many chances. I called to this location today, and was told they can't take orders over $20. I asked (for the sake of clarity), "are you saying I can't pay over the phone if the order is over $20, or is it that you can't ring up anything over $20"? I was told both. I then asked if this was something new and was told it was. I would love to hear from management if this is accurate? It just seems strange. read more

This wing stop is absolutely horrible, this place needs to be shut down immediately. From rude staff to waiting 45 min for an order of 6 wings. While they crack jokes and act like they don't have customers waiting. Super bad experience here read more

My dad and I came to cali for vacation and we were craving some wings and we really did enjoy these wings. We had great time here. these wings were fire ‍ read more

Ordered ten boneless wings lemon pepper, a large cheese fry, and a brownie Received 8 wings no seasoning Fries no cheese and brownie mia It was delivery and couldn't call as they closed Update: still haven't heard from them read more

Wingstop - Chicken Wings Near Me - Rancho Cucamonga, California

Went to wingstop today did the online order and when we got there the manager did not honor that deal, and to make matters worse the manager had the worse attitude and was very rude. To he honest if I didn't order already I would have canceled because they didn't deserve my hard earned money. I will be taking this all the way. It's the store location off of Milliken and 5th street. So this will not be the last time you hear from me. I work hard for my money, and for the manager to be rude and disrespectful and not honor the deal although it said they will is baffling. If I could rate based on manager and customer service I'd rate negative to the highest number. read more

Piss poor customer service. Worst wingstop I've interacted with. All I wanted was a credit or refund for an order I never picked up & told the staff not to make it since I won't make the drive over there. 0/10 read more

UPDATE: After sending a letter to the company's CEO, today I received an email from the Wing Stop corporate office and then finally the store's regional manager called me back and offered me a refund. I wish I didn't have to go through all of that just to get a refund and basic customer service. I still cant eat at Wing Stop again. Feathers fryed in chicken and Quality Control is not optional for me and my family. ------------------------ I sent this email to WingStop CEO and it's been nearly a week without a response. Please do NOT eat at WingStop. Judging by their reviews, they clearly don't care about their customers or health and safety. --------------------------- Dear Mr. Skipworth, I trust this message finds you well. I am reaching out to you as a concerned customer regarding an issue I encountered at your establishment, which has left me deeply dissatisfied and seeking your urgent assistance in resolving the matter. On Sunday, March 17, 2024, I visited your restaurant located at 9635 Milliken Ave Ste E105, Rancho Cucamonga, CA 91730. During my visit, I placed an order for 8 wings, fries, and a drink, totaling $22.57. Unfortunately, my experience was far from satisfactory due to significant lapses in service and product quality. Despite enduring a prolonged wait of 45 minutes for my order, I was dismayed to discover that the fries were served cold upon receipt. Furthermore, upon opening the box of wings to enjoy a bite while waiting for the fries to be remedied, I was shocked to find a wing with a visibly fried feather attached to it. This discovery was deeply unsettling and raised serious concerns regarding the cleanliness and quality control practices within your establishment. In light of this distressing encounter, I spoke to the store manager, Bianca, seeking redress for the issue. However, despite assurances of follow-up from a District Manager, within a few days, I regrettably did not receive any communication from your team. Subsequent attempts to address the matter through your company website, customer service line, and social media platforms have also yielded no satisfactory resolution. As a single mother navigating the financial challenges of our current economy, I find it disheartening to have encountered such blatant lapses in quality and hygiene standards, particularly in a food service establishment. The presence of feathers in the chicken not only poses a health risk but also reflects poorly on the overall integrity of your operations. Mr. Skipworth, I appeal to your sense of responsibility and commitment to customer satisfaction to intervene in this matter urgently. All I seek at this point is the reimbursement of the $22.57 expended during my visit, as I am unable to accept further poultry from your establishment given the gravity of the situation. Thank you for your attention to this pressing issue. I sincerely hope for a swift and satisfactory resolution to restore my confidence in your brand. Warm regards read more