Shout out to Riley, great customer service! Very fast and efficient. The food was great

Pretty incredible service. The staff is welcoming and friendly. Plus the food is fast. Highly recommend.

Great service, Riley was great while taking my order! The fries and chicken were hot when I got them.

Wingstop is a reliable spot when you're craving wings packed with flavor, though the service can be slow and just okay at this location in Oceanside. The food, however, makes up for it. Their Lemon Pepper wings are well known and tasty, and the Garlic Parmesan is a savory favorite. We also got a side of seasoned fries. Took a long time to get refills of our drinks. read more

Place is okay clean and they don't seem to in a rush to take care of customers. I love wings and this chain was always good. Now only average. I admit I still love the fries. This time the wings were dry. It only took about 5-7 minutes to get my order. It usually takes about 15. I'm wondering if the chicken were partially cooked. This place is very inconsistent in there quality of food served. read more

I have come to this location twice now, first time my order took 45 minutes to make so this time I decided to order it ahead of time & pick it up... I've been here for 20 minutes AFTER the original pick up time that was quoted. Still not ready. There is 3 people working, the orders say they've been filled but nothing is being bagged--in fact I'm watching them bag 3 bags for the last 15 minutes. When I finally just received my food there was no "so sorry for the wait" or anything you'd expect. If anyone is wondering either I got 2, 10 pieces. 1 with fries, the other with carrots.. that's all. Horrible service, would rather drive to Vista or Temecula. read more

First and last time at Wingstop. I'm 41, born and raised in the U.S., and I've deliberately avoided Wingstop my whole life. After this experience, I remember exactly why. My 11-year-old son begged to go probably because his friends love it. We stopped in right after the local high school let out, and the place was swamped with kids in pajamas. Once the crowd cleared, it was just me and my two boys. Right off the bat zero acknowledgment. We stood at the register for over three minutes before anyone looked our way. The staff seemed overwhelmed with online orders, but that's no excuse for ignoring customers standing right in front of you. The setup? A mess. There's no trash can inside, but the main one is outside the restaurant, unsanitary and just lazy. The bathroom was disgusting and clearly neglected. The whole shopping center had run-down, uncomfortable vibes, with loitering and a heavy homeless presence. The food? Disappointing. * Bone-in wings: overcooked and dry * Boneless strips: rubbery and flavorless * Fries: cold, soggy, and bland The meal felt rushed and low-effort. And watching employees eat better food on break in the dining area than what they're serving customers? That's just insulting. Clearly, there's no pride in running this place right. Final verdict: Sloppy service, bad food, and a depressing environment. Not worth a single cent, just make wings at home. Only saving grace? One of the female clerks was super friendly, especially to my boys, and promoted the survey for a free item. Props to her for trying to bring some positivity to the experience. Still, not enough to bring us back. read more

Great team at this location! I highly recommend trying the new citrus wings. Location is very clean and the staff is very friendly..

Service was awful waited at picked up for 15 mins and no one acknowledged me of anything. Chicken was small and tad dry tbh. Wont come back again. read more

Parking can be a pain in the backside. We ordered online and drove over to pick it up. We arrived when they said it would be done and we were informed it would take them another 20 minutes. We finally get wings and get them home to enjoy. We order 10 Buffalo, 10 Lemon Pepper, 10 mild and 10 Louisiana dry rub. None of the wings were crispy and all had that flimsy texture to them. Most all were flavorless and the Louisiana dry rub looked and tasted like they forgot the rub. This is the worst order of wings we have gotten from any Wingstop. A little more effort and they might raise their horrible 1.5 star rating. Might need to recruit some talent or a better manager. This store has a lot of room to improve. read more

If I could give this place 0 stars I would . I stopped by last night after work to pick up the 40 pieces for $60 and they said it would be 20-25 mins . Ended up being 35 mins and they still got the order wrong . it's correct on the receipt, but by the time I got home in fallbrook I saw the order as wrong . I ordered 1/2 classic bone in and 1/2 boneless . Got home to everything boneless . Very disappointed that I waited longer than expected for the wrong order. - music was insanely loud could barely here to take my order Not sure if I'll be coming back read more

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great wings and crew. Yall do care about me and my wings. thank you. bless the crew that works on tuesday and friday nights. love yall and thanks for always being there for me. read more

I wish I could give negative stars. Every time I order from here, something is not right. Under cooked chicken, raw fries, 3 celery sticks. This last time really was the home run, I ordered an 8 piece classic (extra crispy medium) and I get home and there's 4 plus a broken off feathery looking thing?!? I wish I had whatever the cashier was smoking, I had to repeat my name at least 3 times and was met with a blank stare. Absolutely nuts. Won't be going back read more

Wingstop - Chicken Wings Near Me - Oceanside, California

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So I wanted to give one star only because the food is always so late. Order online reads 20 mins. I show up 40 mins later. Don't get my food for another 20 which is an hour for wings. This is everytime and either the app needs to be fixed or they need to get more workers or fryers. The wings were bomb though and the guy at the store (philipino dude with earing in nose) was real patient and attentive. Even with the angry crowd (due to same issue as me) I would come here again because I like the mango habanero...please fix the ordering process. read more

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Hands down, the worst Wingstop I have ever gotten wings from. I ordered mild and Korean with fries. I showed up 5 minutes after I was told it would be ready and had to wait another 5. I live a mile from the store so it's not like I live a long way away. Fries are descent because they are hot and I had them put extra seasoning on them. The wings. Both the mild and the Korean had a soggy outside with an overcooked, dry, flavorless chicken. I was able to choke down 2 of each hoping the first was an anomaly. Soooo, I went back I have spent about $1000 at Wingstop over the years and will never spend another dime there again. I let corporate know about all of this and their first response was to shine me on. After I got a little more upset they sent me a $10 gift card to make up for the $30 worth of inedible food. When they screw up your meal, and they will, they won't make it right. Save your money and buy from BWW or the like because at least they care about your business. read more

Wingstop - I did even need a napkin for anything other than the grease. UCK! The Korean looked good but SOL! - Chicken Wings Near Me - Oceanside, California

Poor service inaccurate orders bad place rude people wouldn't recommend eating here go somewhere else please

I placed my carryout order 1.5 hours early and showed up on time. I was then told it would take another 20 minutes for my order, no apology or excuse was given either. I know they didn't even start my order before i arrived because I saw them acknowledge my order on their screens after I inquired about it. Mind you, I pre-paid for this food/service. The wings were small and the seasoning and texture were okay. I recommend a better spot if you're craving wings. read more

FULLY HONEST REVIEW!!!! (I downloaded yelp just for this.) I never write reviews and never have... but this place stood out more than any other fast food joint that I've been to in the worst way possible that I had to download yelp just for this... ever since the night I ate there I've been sick to my stomach. I'm in agony. This ain't a fast food joint it's a laxative convenience store. Come here if you want to blow up your toilet the next day 7 times throughout the day Negatives: Boneless wings - hot garbage. Even the workers think so. Yea you get more for the money but it's not worth it. Toilet - begging for mercy. I've never felt bad for my toilet till the day after I consumed 20 pieces of chicken from this joint. Wild comment. I know. But had to be said. Side note: the bathroom there was clogged when I went in. Like holy it reeked in there too. Bone in wings - ok. Price - WILD ASF. Bro I ain't paying no 20 for like 10-15 frozen wings that you throw in the fryer. And DRENCH in sauce. The sauce is so bad. Side note. How y'all expect me to eat sauced up chicken w a side of sauce. Istg this is legit an obesity speed run at this point. Like wtf 99% sauce 1% chicken. There is only like one good sauce. Don't listen to the positive comments. They just feel bad for the hate yall get which is lowk justified. Positives: The fries were better than the chicken. read more

Dear Wingstop Customer Service, I'd like to bring to your attention an experience I had at your Oceanside location on Douglas and Mission Ave that involved poor customer service, inconsistent wait times, and disappointing store conditions. My son had placed an order ahead of our arrival, and when we got to the store, my wife suggested I place an additional order for more wings. When I approached the counter to do so, I was quoted a 45-minute wait time, despite there being only 3-4 dine-in customers in the store. To compare, I placed the exact same order through the Wingstop app, and was given a 16-20 minute estimated wait time--less than half of what I was told in person. After completing the order via the app, I returned to the counter and clearly displayed my order number and name on my phone, but was met with confusion from the employee. There was no clear acknowledgment or urgency in helping me locate or confirm the order. Because of this lack of attention, my food sat at the pickup station for an additional 15 minutes, unnoticed, while I was waiting right there. This was frustrating and showed a clear lack of coordination and customer care. To make matters worse, the store had no trash receptacles available for customer use, and the ice machine was out of ice--both basic standards of store maintenance that should be met in any food service location. Overall, this experience felt disorganized, inconsiderate, and lacking in the attention to detail I've come to expect from Wingstop. I'm sharing this feedback in the hope that it will help drive improvements in both customer service and facility upkeep at this location. Thank you for taking the time to read this and consider my concerns. read more

Don't do it. Triple wait time. Run down. Don't know why the sandwich had nothing on it. And now I'm afraid of the ice in my drink and won't drink it because I doubt the machines get cleaned. feel bad for employees, no proper direction or management. I came back after a year and nothing improved never again. read more

Wingstop - Chicken sandwich - Chicken Wings Near Me - Oceanside, California

The employees here really need to do better. It's really inconvenient to be given a time to pick up your order and then to show up and be told 10 more minutes. Like ok. I left, came back 10 minutes later and I'm being told it's another 10 more minutes? Order submitted at 8:08 and it's now 8:39. And you need 10 more minutes? Fine, nothing I could do. I already paid but overall customer service is crappy. Being told "it is what it is" is crazy. It's not even busy. Group of guys here just laughing at the situation too is beyond me. Do better. No need to even call out names, not like anyone is wearing a name badge anyway. Wings are ok and they purposely didn't do the extra seasoning on my fries like I ordered. Whatever I guess. read more

As a self proclaimed wingstop connoisseur I would like to say this spot was pretty average, slightly leaning to the bad side depending on how you like your wings. I'm currently visiting Oceanside and I was cravings wings and I always know I can rely on wingstop to satisfy me. This time however I was slightly disappointed, dont get me wrong tho the wings are good and I would go back however I've had better experiences before at different wingstop locations. I ordered bone in wings in hot honey and buffalo, if you like ur wings extra crispy this is definitely the place to go, however they were too crispy for me personally and felt like there wasn't a lot of meat on the bone. I decided to try the fiery lime tenders for the first time and those did not disappoint. We also asked for a large ranch and instead they gave us about 5 mini ranches which my boyfriend did not like. Apart from the food the general ambiance of the location was okay. The staff was helpful but not necessarily friendly, I asked the employee a few questions and he didn't really respond to me and was a bit awkward but I didn't think too much of it besides a tired employee trying to close up. The bathroom honestly disgusted me a bit, I went into the first bathroom and it was smelly and the toilet was wobbly, it also just wouldn't flush. I was standing there for 5 mins trying to flush it and thank god it eventually did. The Coca Cola machine was also low on ice but overall this wingstop was average in my opinion. read more

Wing stop food is always pretty good. Which is why we come back. But the service at this specific location is always subpar, and it's always the manager. I asked for a military discount and the manager said "are you serious?!" And then helped without saying "have a nice day" or anything of the sort. If you're hungry go for it but if you care about your service this location is not the place. read more

Despite all the bad reviews, the food was great. After viewing multiple bad reviews it took me a while to go to this location because of the poor rating. Took the chance and was not disappointed. If you don't read my whole review at least take this from it (DOUBLE CHECK YOUR BAGS BEFORE YOU LEAVE) Food was fast, took about 20 to 25 minutes. I walked in and ordered. One thing I've noticed while sitting in there, a lot of pick up orders sitting there for a long time. So if you see people complain about their food being cold by the time they pick up it was because they were too lazy to go pick up their food until after an hour of ordering. I ate in the store, the food was fresh out of the fryer. They did forget my ranch but were quick to get me some ranch after I asked. The fries were lightly seasoned, I'm used to having them heavily seasoned so that actually had a nicer taste. The store was overall clean, like every wingstop I've been to even in Wisconsin they don't have a trash can inside but they do have one right outside the door. For the people that do take out, go at your scheduled time or even 15 minutes early because your food probably got done early. The store is not busy during the afternoon or well wasn't busy today, just a lot of take out orders. Also, if you're going to drive all your way to wingstop it would make sense to double check your bags. Like a lot of places for example Mc Donald's, they will most likely forgot your sauce or if you have a big order double check that you have everything before you dip. Other than that my first time being here and at this wingstop the food was great, hot and fresh. They do add a lot of sauce to your wings which is great unlike Buffalo Wild Wings where they forget your sauce on your wings. This place did not disappoint, I went around 3:00 to 4:00PM. Now don't expect fast service at night because every wingstop I've been to at night everyone is craving wings. :) P.S If you want boneless wings go to Mc Donald's and get a chicken nugget meal. read more

Wingstop - 8 Piece Original Hot Classic Combo. - Chicken Wings Near Me - Oceanside, California

There was a huge puddle right inside the door and no one tried to clean it up. Drink station was a mess. Carriers thrown everywhere. Wings were supposed to be extra well done but were soggy. Louisiana rub had no visible seasoning. Third time coming to this location and this is by far the worst Wingstop. Not coming back. read more

I wanted to try this Wingstop Restaurant. I saw this Ad that said on the Door Dash App buy one Chicken Sandwich get one FREE. Just enter the word: BOGO when I place my online order on the Door Dash App or on their website. This is my (first time) placing my online order with this Wingstop Restaurant on the Door Dash App today for my lunch time meal. These are the Food Items I ordered earlier today for my lunch. This online order is as follows: One Chicken Sandwich with the mild sauce it has 2 pickles on this sandwich on a Brioche Bun. The price is 6.89. Then I got one FREE Chicken Sandwich. You can select the sauce of your choice to put on top of your Chicken Sandwich. I chose the Smoked BBQ Sauce for my second Chicken Sandwich that I received FREE. This Smoked BBQ Sauce on this Chicken Sandwich I didn't eat if yet because I was really full from eating the first Chicken Sandwich with the mild spicy sauce on it. I will eat this Smoked BBQ Sauce Chicken Sandwich tomorrow then I will update this review. My next order was the one regular size Seasoned Fries with he Parmesan Cheese. The price is $3.68. It comes with 2 sauces of your choice. I chose the one Ranch Dip and the one Cheese Dip to dip my French Fries into. The soft drink I had selected was the 20 ounce size Hi-C Fruit Punch. The price is $3.49. For my dessert I chose the (one Triple Chocolate Chunk Brownie.) The price is $3.49. Note: I want to mention when I received my Door Dash order from Julio my Dasher Driver today, when he handed me my Door Dash order. I unpacked all of my food items from this large bag. I noticed that my (one Triple Chocolate Chunk Brownie) was MISSING from my order and was NOT in this bag. But I was already charged the amount of $3.49 on my NFCU Visa Credit Card Account. The subtotal was $24.44. The delivery fee was zero. The service fee was $1.23. The estimated tax was $1.45. My Discount for the FREE Chicken Sandwich with the Smoked BBQ Sauce was $6.89. The Dasher Tip I had chosen for Julio was $5.50. My total cost was $25.73. I was upset this one Triple Chunk Brownie was not located in my Door Dash online order this afternoon. I called up this Wingstop Restaurant and I waited on hold for 10 minutes then Angie this manager she answered the phone. I explained to Angie that I was charged the $3.49 for this one Triple Chunk Brownie but this dessert was MISSING from my Door Dash order. I asked Angie who packed up my order? Angie said she isn't allowed to give me this information but Angie said she will take the responsibility of this mistake and I can use her name. I also explained to Angie that I am going to have to put this information in with my review that I will be writing today on the Yelp Review Website. I told Angie that I am an Yelp Elite 2023 Status Reviewer for 5 years now. Then Angie said their computer network system has been down all morning earlier today and she thinks when one of her employees was entering my Door Dash Order into their computer database my order on the one Triple Chocolate Chunk Brownie was not picked up by their computer network system since their computer was down all this morning. But Angie told me I can drive over to their Wingstop Restaurant today after I write my review on Yelp and pick up my one Triple Chocolate Chunk Brownie. Their Wingstop Restaurant is located on 35 Douglas Drive, in Suite # 100 in Oceanside, CA, I told Angie I will drive over today to pick up my Brownie since I have been charged for it on my credit card account today. Angie this Wingstop Manager said she wants to make it up to me and make me happy. Angie said the next time I come into their Wingstop Restaurant to dine inside their place. Angie said she will write down today and she will give me a FREE 10 Pieces of their Wings with their French Fries at NO CHARGE to me. Angie this manager said she just needs me to give her my name and my cell phone number. I did give Angie my name and my cell phone number earlier today. I did thank Angie for her apology to me on the phone and for making everything right with me because she values me as their new customer. I decided not to drive over to this Wingstop Restaurant tonight. I didn't have the time so I clicked on the Help Section on my Door Dash Account and I explained there was a missing food item when I received my online order from Julio my Dasher Delivery Driver this afternoon. This Door Dash Delivery Service issued me the amount of $3.69 for the Mission one Triple Chocolate Brownie. This credit will be applied to my next online order from Door Dash. Everything that I had eaten today the Spicy Chicken Sandwich with the 2 sliced pickles inside this sandwich on a brioche Bun was very delicious. The Seasoned French Fries with the Parmesan Cheese was a great combination together. The Hi-C Fruit Punch was very refreshing Fruit Punch flavor to this beverage. I also received excellent customer service from Julio my Dasher Delivery Driver today. read more

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Food is alright but service could be way better. Ordered a combo and we tried adding two sauces. We were told we can't do that then they just gave us plain wings?! Didn't even add on of the two? Looked like they were undermanned and weren't team players, because one worker was just lounging being a slob. While it picked up and the others were struggling. Could be way better read more

If i could give this location 0 stars i would. Store cleanliness is terrible. Customer service is extremely poor. If you love your food excessively drowned in oil then this is the location for you! My overall experience at this location is flat out frustrating every time i order here. I do NOT recommend this location to anyone looking to have their food prepared well & in a timely manner. AVOID AT ALL COSTS!!! read more

If I could give zero stars I would but anyways this is completely BS my wings have FEATHERS ON IT the fries were so cold and our drinks taste like water, I ordered a 15 piece for two wings has feathers on it super gross I order a sprite & rootbeer they gave us two sprites it tasted like water the fries was so cold & just not edible im completely disappointed! read more

Wingstop - Wing with feathers - Chicken Wings Near Me - Oceanside, California

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lost my appetite bc most of my wings had feathers and tried to call the manger and they just told me to go on hold and just hung up and I had to keep calling and it kept doing the same thing read more

Wingstop - There feathers on most of my wings - Chicken Wings Near Me - Oceanside, California

Don't order from this location for pickup! Ordered on line and used Apple Pay. Got there 20 minutes later and they told me they didn't have an order with my name on it. I showed the one guy working my confirmation email with the order # that confirmed I was at the right location. He went in the back and got a co-worker and they started on my order. This was at 2:45 pm on a Saturday afternoon, the place was empty. Got to wait another 25 minutes for my order! Go to the Vista location if you need a Wingstop fix!!! read more

I had waited about an hour for my food after I got a notification on my app saying the food was done. Not just that, I ended up having to go to the ER the next day. Finding out I got food poisoning from eating their wings! Wouldn't recommend unless you want to get sick too! read more

I had read the reviews prior to coming in, but I was really craving wings so I ended up going anyways. There was one other couple in the restaurant that already had their food and was eating. I was quickly created by a nice lady, and had no issues getting my order placed. The floor was quite dirty, and the staff seemed to be elsewhere. It was very quiet, but not well-maintained. There was quite a bit of a weird, considering that I was only person in there that had ordered food. I saw a gentleman come out from the back room and begin making my order 10 minutes after I placed it. The food itself tasted like the oil was old and probably needed to be changed out. The fries were soggy with oil. I don't think I'll ever come this way again. read more

Went to go get just voodoo fries at around 8:30pm. When my husband and I walked in the guy told us it would be a 45 min wait. They were cleaning their fryers and had a lot of door dash orders, which is understandable. My husband asked "even just for fries?" A few minutes later they said they could make the fries for us as soon as possible and they rang us up for it. Not even 5 minutes later the same guy named Daniel brought out our fries and even added a few pieces of chicken. Shout out to him for going above and beyond for us despite being super busy. The fries tasted soo good. They were warm even after driving back home about 20 minutes. read more

Wingstop - Chicken Wings Near Me - Oceanside, California

Showed up expecting a nice meal, instead got treated like crap right off the bat. Asked a pasty white lady for bbq wings and instead got told there was "none left". Weirdly enough someone walked jn right after me and ordered the exact same thing and got it. Also, my friend ordered and about 35 minutes later he still hadn't gotten his food so he asked about it, turns out it was sitting on the counter behind and they just forgot to call his name. Absolutely atrocious service. read more

Every single time something is wrong or missing from my order. Unfortunately it's the closest Wingstop to me, others are 50+ min drive. We order online and pickup in store and we spend another 10 mins checking our bag for wrong items and then another 15 min to get the correct items. Tea dispenser is surrounded by gnats. The soda machine is almost always out of everything no matter what time of day. Our last visit our wings were DRENCHED in oil. Their explanation was "ohh too much sauce" . There hasn't been a time a where our order was right. Also to add I received an email from district manager Juan who told me to call him and when I did it went to voicemail and I followed up with an email and it's been several days and still no response. This store needs some serious work based on the amount of terrible reviews. read more

Wingstop - DRENCHED IN OIL - Chicken Wings Near Me - Oceanside, California

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I waited over 30 min for my food. I definitely know that I will not be coming back here ever.

So I got home to discover that my "spicy Korean boneless wings" were made "half plain"... there isn't much sauce here, guys. I've never had an issue like this at any other location and I'm pretty disappointed. The first time I ordered at this location was through Door Dash and they forgot a piece of my order, so I went there directly tonight only to find this. read more

Wingstop - Boneless "Spicy Korean" wings...missing half of the sauce. - Chicken Wings Near Me - Oceanside, California

Very unprofessional, slacked off staff. Very dirty as well, trash and drink cups left on the ground. Fly's and bugs hanging around the dining area, gross. Worst fries I've ever had, wouldn't waste my money here. read more

Wingstop - Burnt fries, seems they haven't changed their oil. - Chicken Wings Near Me - Oceanside, California

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So we thought of giving this location another chance. But yet again, they failed us. We ordered the mix or match 30 piece special, which includes FRIES(hold on to that word,fries). My husband went to grab the order, which this location is about 15 to 20 minutes away. When he picked up the order, he asked the young server, "30 piece with fries, correct?" The server repeated back what was on the ticket. When my husband arrived back home with the goods, we began to pull everything out of the greasy bag. Everything was there except for, yeah, you guessed right, the FRIES! So now my husband makes another trip back only for the same guy to realize that the fries were still sitting in the back in a bag waiting. I'm only giving them an extra star because their lemon pepper wings were prepared correctly. They used butter! read more