BIRTHDAY MONTH=BIRTHDAY COUPONS=HAPPY RODNEY…read more
$5 birthday month dining credit for Rewards members
Not so happy Rodney. Had another hiccup, same as last year, trying to redeem my $5 birthday month dining credit. Walking in, I sat at the bar, and let the employee know I possess the promo. She said she's never handled that before, since she recently relocated from Temecula to Long Beach. But, she would ring it up, afterwards.
Already red flags started to pop up, with visions of last year's issues floating in my head, so I asked if I could use the promo on a beer, which she replied in the affirmative. Ordering a pint of Blue Moon, I quenched my thirst on a hot August day, and that's when things turned sour. Upon trying to redeem the dining credit via Toast Local app, the beer was denied several times. I asked if my beer could be comped, and told she couldn't. She should have, because it was her mistake, but she did not. I then asked if perhaps the promo isn't valid for beer, and she said that might be the case. So, I decided to order a $5 carne asada taco.
Carne asada taco-
Tough, old, not hot. The carne asada taco was a terrible excuse for a street taco. Not even worth half the $5 price tag. No bueno.
Upon redeeming the promo via Toast Local app for my taco, I was again met with several denials. Porque? What can I redeem the promo on? The employee again explained she was new, and unaccustomed to the birthday redemption. She then took pics of my Toast Local account number & QR code. Paying the $5 plus tax, I was ready to be on my way.
Second year, I'm out. Again, I had issues redeeming my birthday month promo, and I've had my fill of Alas Toxicas. I should've been comped for the pint of Blue Moon, seeing how it was no fault of my own the employee didn't know how to input things. With that, and a subpar facsimile of a carne asada taco, I have no plans on returning.