I've given this Wingstop far too many chances the staff needs be replaced. They don't seem like they know how to manage a store. The customer service is horrible. There's long wait times. What really takes the cake is they get your order wrong and act like they can't give you your money back. Food cost way too much for to get made at customer if they ask for a refund if there's hair or if the food is now cold. read more

Everything about this place was great, new remodel, hot tasty food, great service 100% will be back

It's seems that when I go there I need to make sure the order is correct But the order that I picked up was complete this group seems to care about customer service read more

I came in to order food, and the person at the counter was coughing nonstop. The floors were sticky, there was no customer service, and then I get home to find hair in my ranch. Definitely won't be coming back!! read more

Wingstop - Ranch - Chicken Wings Near Me - Murfreesboro, Tennessee

Tried coming here today at 1125 am and they are inside there but are not opening the door. They are suppose to open the doors at 11 am. Clearly they need to be supervised at this location cause they have extremely long wait times cause the staff isn't getting their on time or not doing their jobs. This location might need to start fresh with staffing especially some new managers. read more

What can be said about this 2-star (at best) establishment that hasn't already been said by the other reviewers? They are wildly inconsistent in their food prep, flavors, and overall taste. Their friendliness and customer service is not only nonexistent, but straight-up nightmarish. The wait time is kinda sad for basically 4 things on the menu. But the worst is that it seems like literally not a single employee gives a flip about not only even being there, but any of the customers who come in to pay their wages. We went in twice and tried them out, but will not be returning to this location. They just don't care, and not only the food proves that, but the customer experience as well. PASS. read more

I had been hearing about Wingstop and their Lemon Pepper wings for the longest time. Plus a friend told me the food at this location is the best! Well, this is my first time being able to try to them, and they DID NOT disappoint!! I got 15 classic (bone-in) wings with 8 Lemon Pepper and 7 Hot Honey seasonings. I also ordered ranch for my dipping sauce and an order of fries with cajun seasoning. The Lemon Pepper was fantastic, but the Hot Honey, made me dance!! It was soooo good. I plan on getting all 15 pieces in Hot Honey today!! Especially since this flavor is for a limited time. The fries were meh, but the ranch tasted like a housemade ranch and it was great! I can't wait to get it again! read more

Wingstop - the front of a wingstop store - Chicken Wings Near Me - Murfreesboro, Tennessee

Don't order Wingstop I just ordered from them and they made my doordasher be over a half hour late because they were taking forever to prepare my food. I will be using the Old Fort location next time! Makes me wonder on food quality. read more

By far my favorite chicken wing place. Service is awesome all it takes a while to cook the wings but I'd rather have hot wings than cold wings. They don't bread them they just told them in the fryer and fry them up. Throw some seasoning on them and bring them to your table, which makes it awesome, the place was fairly clean the employees we're back cooking big orders at this popular joint read more

I went by here today for lunch and grabbed some wings. I was glad to find out that they do have bone-in non-breaded wings. I can't stand those boneless tenders! I tried the spicy Korean and the mango chipotle which were both very good. I ordered them al a carte because I didn't want a bunch of carbs. I'm trying to drop weight and change my overall health for the better. All in all I enjoyed my meal and the service. I'll probably be back soon, because I love wings!!! read more

Wingstop - Chicken Wings Near Me - Murfreesboro, Tennessee

They have 3 people working on a Saturday night. 1 person on his phone. The lady that was working the register left and hasn't been back. Just terribly ran. My food says ready and that was 30 mins ago. read more

Don't do it. This place is the worst. On Saturday (11/13/2021), I put in an online order of 100 pc classic wings for a birthday party around 12:30pm for pickup at 4:15pm. At 4:08 I get an e-mail saying they could not accommodate my order. They had more than 3 hours to contact me if they couldn't accommodate the order, but they waited until the last minute to send an E-MAIL, not even a call. My husband called them and their reason was that they were closing early. I had to scramble to get food elsewhere for my guests. I will not be ordering from this place ever again. read more

Save your money! You don't want cold burned food, right? I get it, pandemic and all but if you give kindness (like not complaining your order is an hour late being done), sitting patiently while it's being prepared and then hearing the staff cuss and yell while there are kids in the lobby? Watch other customers walk in wait 10 mins and walk out bec no one ever came to the counter for them? Get home to find the sauces spilled in the bag, the rolls and fries burned and cold? 30 wings crammed in to one container with two different flavors drenched in both sauces. ‍ absolute shit show read more

Wingstop - Burned fries and rolls. - Chicken Wings Near Me - Murfreesboro, Tennessee

Bruh these mfs say they open till midnight. I went there at 11:04 and the mf sign on the door says with glowing letters "open till midnight!" Tell me why these mfs including the manager say "it's closed" literally 1 hour before. Lame ass place capin like a mf. read more

This location is supposed to stay opened until midnight.. it's even posted as their hours online/website, yet they close when they WANT TO! It's so frustrating!!! Just change your hours to 9:30! That's around the time you close during the week! read more

This place is the absolute worst. Your order will never be ready when it's supposed to and when you ask about the status the staff will lie about it to make you feel like it's coming along when it's not. I have been here MANY times and it is not uncommon for there to be a line almost out the door with people stacked on each other like sardine's because staff don't know how to keep it moving. read more

Wings were still more salty than saucy very disappointing I'm surprised no one has gotten a heart attack for as much salt as they put in all their food and they need to work on their cleaning as well and focus on more putting their hair up read more

WingStop in the boro is the best! Friendly staff and delicious wings I ordered wings to be picked up at 4pm I was in my car by 3:50! Skip the cooking, order today Highly recommended! read more

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I have to say I have mixed feelings about this place. Some days their service is really good and others the service is god awful. Their wings are good and their fries are amazing but every time we seem to order a large fry they end up giving us a regular. But it's best to order from the app or online because if you go in to order and it's busy you will be waiting for a good minute. We have come to know what kind of service we will get when we walk in and see who is working lol. But their food is great. read more

Incredible food but horrible service. Takes forever and promised order times are NOT met.

I would give no stars if possible, this place on S Rutherford is horrible. Nothing different from everyone else, food took forever (ordered online, supposedly 16-21minute wait). Food was rudely handed to me 36 minutes after the order was placed and I was one of a handful in the same boat. However, the rudeness on display is the reason for the review. They didn't care a bit about being polite or how long it took. It's been a good while since I have experienced this level of "I don't give a s$&t": I got the food for my kids, but the wings were floating in a quarter inch of congealed sauce, they seemed to like it though. If proud rudeness and lengthy wait time for average food is for you, you found the right place. I feel sorry for the franchise owner on one hand and "they deserves their fate" on then other. Mind boggling how bad the service was. read more

Everything is just a no service is just terrible so much time to waste while your waiting 1hiur wait for some wings smh ‍

Employees fighting in the background service was extremely slow I waited an hour for some fries and a drink that was ordered ahead of time after it was supposed to be ready read more

Haven't even gotten my food yet but I feel confident enough giving this place a 1-star review. The lady working the counter was super rude and rushed us, I wasn't even able to tell her what side I wanted. Not clean, sticky, I wish we read the reviews before stopping here. read more

I waited over an hour for my order. The person who was at the front register was not friendly. I'm overall not impressed. I don't think waiting 35 minutes after the app says that my order was completed is acceptable. read more

I waited about 15 minutes for them to even look at me to order my food. When i finally ordered, I had to wait one whole hour for my food because i said something because they were giving the people that had came after me their food but not me. When i finally got my food I opened the box up and the sauce spilled all over me and my car. read more

Not much has changed. Still poor customer service but wings are amazing. Sad that perhaps the only reason they may be still around is because they are close to campus. They don't acknowledge you when you walk in the door. Only 2-3 people working and appear to just be here to get the next paycheck. They also have problems with flies almost every time. My recommendation is still- call ahead and NEVER plan to eat inside. Honestly, they should save money and effort by not having any seating. Lemon Pepper is the way to go but the Louisiana rub is also not bad if you want a little heat. read more

The wings are terrible. Dry like my ashy knee caps getting out the shower. I asked for lemon pepper wings WET and TWICE THEY CAME OUT DRY. Wingstop is overrated yall . read more

Called in a order for 8 piece traditional combo. Lady on the phone was aggressive and said it would be a 25 min wait. I came in to pay and was the only customer in there. No one acknowledged me and I even sat down in view of them in front the register with my card out for twenty mins. The food took even longer than the originally stated 24 mins. Do not recommend very poor customer service. read more

What the heck has happened here? Where did the once desirable Wing Stop go? The way the staff treats the customers is enough to keep me from ever going back. If you're willing to work with what they've got for Wings sakes, I'd recommend ordering online or calling ahead. (But you may still get treated badly for trying to be proactive and spending your hard earned money there) Tip: Be prepared for this. The dry rub is yum. The fries are yum. Just say a quick prayer before you leave the house that everything goes ok once you get there. read more

Waited 30 min for this (and my fiancé's wings weren't cooked either *not pictured) there are 4 people here and only 1 is working . The workers are 3 teenage girls singing loud and goofing off eating ice cream . This really was my favorite place to get wings . Clearly not anymore . I really hope I don't get sick for the little I did eat ! Please check your wkngs ! read more

Wingstop - If you want to get salmonella here is the place - Chicken Wings Near Me - Murfreesboro, Tennessee

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I had a problem with the staff following their own policy of wearing a mask. I walked in without a mask expecting to pay for my online order and leave. The girl behind the register had her mask under her chin and a few kitchen staff had their mask on the same. After the girl put her mask over her face she then proceeded to make sure I had a mask on. I insisted that it obviously wasn't necessary since it wasn't followed by their own staff. I don't have a problem with wearing a mask, but I do have a problem with the inconsistency. The fries were also over cooked and covered in oil. The wings were good! read more

This is the second time I came at 9:45 pm and they say they not taking anymore orders ! How are y'all not taking orders and it don't close until 12am!!! The employees are lazy as hell! Who is the manager??!? read more

Taking COVID into consideration, this location seals bags as if they are taking precautions but employees are not wearing masks over their mouths and noses and they also handle the register without gloves. Manager offered refund but did nothing to correct behavior. Just a warning to anyone thinking that sticker notice on the bag means anything. read more

Service is horrible. Slow and they will notify you that your food is ready and you will still have to wait 45 minutes. Ambiance does not exist here. Food is alright. Slightly over sauced. Wish this place had better staff and management, but I doubt anything will change. read more

Stopped here today for lunch. First time here. I had the mild wings and my wife had Hawaiian style. Both orders were bone in. We also go the carrots and celery instead of the fries. The wings were cooked perfectly. Hot with a little crisp but still juicy inside. Both sauce flavors were good, plenty of sauce on both orders. Also got a small order of fried cajun corn on the cob. Spicy but good. Both my wife and I said this was the best wings we have eaten in several years. It took a while for the order to come, but, worth the wait. We will be back. read more

Chicken was ok kinda dry. The restaurant was dirty and a dead cockroach was laying visible under the drink machine. My husband wanted to get a deal that was posted so I was gonna call and preorder no one ever answered the phone and when he got there the cashier said that he could only order online for this. If they would've answered the phone we would've found this out before coming and expecting to order what we planned. read more

Where to start?? My wife and I have ordered from this wing stop acouple times and every time we do they mess something up or forget to add something. We have had great experiences at Wingstop when we go to Texas. But the Wingstop here is atrocious! The employees act like they don't care about anything. When I tell them I need.. for example extra sauce because I ordered my wings wet, they complain! The OWNER of this restaurant needs to STEP UP! I'm a business owner and I can't tolerate staff that don't care, don't show up for work (at times there's only 2 ppl working there) give excuses as to why things weren't done, or give an attitude. It's ridiculous! People spend their money here to eat! NOT to have to pull things out of the bag to make sure it's correct. Or to have to go back and fourth with the em NEWS FLASH WINGSTOP EMPLOYEES!!! You don't need to work there! Or have a job at all! 9-2-18 Update!!!! This spot has gotten 100 times better!! It's finally the wing stop we all love and deserve!! Good job Wingstop owner and Wingstop staff!! You guys got me back! read more

Service is slow even when it's only 4 ppl inside waiting . They don't answer the phone call . A lot of times the online ordering doesn't work & the food is sometimes burnt oil tasting / smelling read more

I love Wingstop, but this location is awful. STAY AWAY. I put up with it for a couple months because I love the food, but I recently had to give up. I can put up with long waits, but when items are missing and the food is badly cooked - I just can't pay for it anymore. Orders are consistently messed up. The wait is often quadruple the estimate given - or longer. The employees clearly do not care - at all. They'll shut down different parts of the ordering (online, phone, or in-person) to slow business down. They'll claim they're understaffed, but then employees with literally be playing grab ass and on face-timing on their phones. These are all norms. Avoid at all costs. read more