SUPER DRY, EXTREMELY CRISPY HARD WINGS!!! How in this world you guys make your chicken wings so dry, do you guys Sundry them first and fry and freez them and fry them again when customer orders. Thats how you get them so crsipy hard! This is absurd! No wonder 2.5 stars! read more

Simply put, I love their boneless wings so much. They have the typical amount of flavors to choose from ranging from not spicy to outrageous. I've had their "loaded" fries before, but those are a disaster and aren't loaded at all.. That's fine, no big deal. I've had their fries regularly, and they are really not that good at all. I'd rather go to the nearby McDonald's and get fries there with my wings. The wings aren't super pricey, you'll get full off of the meals. The only thing I really dislike about this location in particular is the customer service. They have music kind of loud at the register so it can be hard to hear the mumbling employee so make sure you lean in close! They don't have actual napkins, they make you grab paper towels off of a roll. They must be super poor to not even be able to afford napkins. They also have ketchup packets, which is whatever. Their soda machine is an old Coca Cola freestyle that has a nearly broken button so careful there. Overall, their boneless wings and flavors are amazing, everything else is meh or worse. read more

I've always enjoyed WS, but lately their quality has gone down the toilet including their customer service. This place in particular has some of the most rude staff yet. read more

I mainly order takeout or delivery from here because their actual location is usually not in the cleanest of states, BUT damn their wings are the best in the area. 4 stars because I'm usually missing at least one thing in my order when I order to go. (That's my fault for not triple checking, but I'm usually starving by the time of pick up lol). Nice and flavorful wings and they can cook them well done so they're nice and crispy. If you're looking for wings with less flavor or you're not used to seasoning your food properly, hop on over to Buffalo Wild Wings. read more

Never had a problem w/ the wings or the service. I usually order online and pick up the food. Their soda machine though...needs to really be cleaned. Every once in a while, whenever I order a combo meal, I'll go grab a soda and check to see if black speckles appear in the drink. And they always do. Don't drink from that soda machine. read more

The staff at this location is awesome. I came in yesterday around 11:40 am. I ordered and paid online for pickup at 11:45 am. Unfortunately, my order wasn't ready by 11:45. I politely asked them for the status of my order and they explained to me that they messed up and had to redo my order. I told them it's ok. Things happens and people make mistakes and that I'll continue to wait. I did not expect them to rectify their mistake and just deal with it. I've been in customer service for years, so I understand. The person who I assumed was the shift manager did offer to rectify their error and I totally appreciated that. They threw in a free order of their Cajun fried corn which I love by the way. So props to their awesome staff and of course I'll keep coming back; I love Wingstop especially the fan favorite lemon pepper wings. read more

Extremely slow, usually only two people working in the store. You won't enjoy waiting for half hour to eat couple chicken wings

Thieves! Ordered online paid online got there. Oh we didn't get your order paid again was told that they would refund the online order. Never got a refund had to charge back on my credit card. read more

Worst experience in my life. Flys in store dirty customer area no one behind the counter wearing masks waited 45 mins for a order that was promised with 19 mins only to cancel because I ran out of time for lunch break I asked cashier for a refund and he made like 10 excuses not give me my money back manager came out same person that was cooking and did something on register and said I should see a refund in a couple days smh ‍ I asked for a refund receipt and she said they don't give them, Corprate need to come clean up this mess and teach them to wash there hands read more

Kids went here a third time in the past few years. Every time, it has been terrible.. Tonight, the wings were incredibly dry. How do you totally screw up wings when that's all you do? Beyond me. Never going to a Wingstop again -- they all suck but this location is the supersuck. read more

First off , if I could give this review zero stars I would rather choose that . My wings were warm , but they were literally DRIZZLED with sauce , was not completely coated , my fries were super cold , I ordered fresh baked rolls and they were cold and super hard , asked to get fresh rolls instead they just microwaved the same one , added more butter and the bottom was burnt , also as I was eating they had an incoming call and they chose to ignore it ! The iPhone was ringing for two minutes straight, three employees there and no one wanted to answer . Keep in mind they still had an hour to be open .. also the employee brought the big grey trash bin and said " throw away your trash here when your done" like what in the world, so yeah overall I'd say this is not a good Wingstop to go too. I'm a fan of Wingstop however this location was super bad , the worst of worst. The staff was friendly too me though, just wish my food met my expectations read more

Wingstop - Sauce drizzled on the wings rather then fully coated - Chicken Wings Near Me - Livermore, California

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Out doordashing, and here for a pickup. Everyone that walks in has to wear a mask the manager refuses to wear one. Y does she think she is better than the rules? Would not recommend here. At all. read more

Jamal is the best worker. I hurt my foot coming out of the target right there and had already placed an online order. He was so sweet and brought the order out curbside, which they don't have set up. They're really busy so I really appreciated his customer service! The food is good here and it's my unhealthy treat every once in awhile. Ok like once a week. Twice. I don't know know but the fries and wings are amazing and it's addicting. Thanks again Jamal!!! read more

A posthumous review for my favorite wing place in Livermore. I learned of the Wingstop's fate on April 16th. I couldn't believe it. By Sunday the restaurant was wiped clean from Wingstop's corporate website as if it was never there. I was a fan of their teriyaki, hickory, Cajun, and of course the Atomic. I could eat three of those in a single sitting. Only once, did I feel a little underwhelmed but they made up for it with extra pieces. The employees always treated me and my friends nicely and we appreciated that. Apparently, there was some advance notice of its demise. (This answers the question why some reviews lately complained of poor service made after late March) Chickens rejoice as wing lovers sing a song of sorrow. read more

My family and I just came to WingStop to sit down and eat a CrewPack which costs just over $40. Apparently they ran out of water cups and we're unwilling to provide a standard cup just for water. We asked to speak with the Manager and she just made excuses and blamed other employees. This is extremely sad and dissapointing that they refuse to allow a paying customer have a cup of water. The fact that they're not customer centric is extremely sad and will be their down fall....at least at this location. read more

This place was a huge let down. The only good thing to say is that this is a nice location. Besides that, the wings are salted to the point of being inedible, and the rolls are stale. Many better options for food nearby. read more

Wingstop - Counter and cool soda machine - Chicken Wings Near Me - Livermore, California

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I have been going here for years and the food and service is great. My last order I forgot to mention to have the wings on the wet side but Jamal who took my order remembered and made sure it was done right. Thank you Jamal! read more

No lemons..blah..o well.. The louie flavor on the boneless was a bit salty, but the lemon pepper on the classic was delicious. It was quite greasy, but that's how wings are. The fries were a lot better than other places, so I was happy. The cashier was friendly so that's a plus. Restrooms are clean of course, but tables weren't. Overall, not bad! read more

I ordered ahead of time and told 15 mins ... it took a total of 35 mins after I arrived to get my food. What is the point of calling ahead if it takes that long. Issues with the soda machine and I had to talk 3 different people to finally have someone fix it. I won't be back smh. read more

Left me on hold for an excessive amount of time couldn't even order then he tells me it's 28mins to wait...that's why I go to FIRE Wingz

I placed a order online and i got to the place at 10:50pm. As I pull up. The tall man and small lady close the door. Now my card has been charged for a meal I cannot pick up. I call and they don't pick up. read more

Great customer service. Hot flavorful wings. Place is clean and organized.

Man I've been here so many times I can't keep track. I love that they're open pretty late for a wing place. The wings have always been great (this place absolutely beats BWW in terms of just wings without even trying with their eyes closed.) Sometimes their soda machine has next to nothing available or is out of service in some sort of way which is fairly disappointing. I feel their fries are too soggy even when requested well done. The seasoning is caked on and mostly too salty without ranch or honey mustard to tone it down. But we go for wings right? So while these things take away a few stars as they are still pretty important things for this business as they don't need to control too many things to just be good at it all right? I still come just for the wings because well.... it's wingstop and that's what they do... wings. My guilty pleasure that even if I gave it one star for the other things I don't like about the; location smell outside, the spotty staff service or anything else - I feel they don't deserve less than 3 stars. This place is solid - order wings and hopefully they can hook you up with a soda and call it a night. read more

I had to come out of my yelp retirement to leave a review for this great establishment. I have been eating at the different bay area Wingstop locations for the past 11 years and I have to say this is the best location. I eat lunch here 4 to 5 times a week since I discovered it back in March of this year. The staff is always pleasant and the food is made to order. I was really surprised at the low yelp rating. You can't really complain about the wait because the food is made to order. It is not a FAST FOOD establishment. I am aware of this so I order ahead online. The food is usually ready by the time I arrive. -My only gripe is that if there is a line in there of people ordering and my food is already ready, I have to wait for indecisive people to get their order in and pay. It has only happened a few times but having another cashier to accept payment for online orders would be great. read more

I'll start off by saying this was the worst customer service ever. Now that I'm writing this review I should've read the reviews before ordering on their app. I'll start from the beginning...the girl at the front that helped me was nice. Didn't get her name. The restaurant looked clean but I didn't observe too much as I just went in to pick up my order and noticed it wasn't busy at the time - around 4:30 p.m. on a weekday. When I got home and opened my order EVERYTHING about it was completely wrong. I only ordered the 10 classic wings with two different sauces and regular fries combo. How hard is that? It's like I got someone else's order but the name on the bag was right. I immediately called the restaurant. The man I spoke to was the manager and sounded careless and barely said anything. No sympathy. He was like a robot. He didn't bother to offer any solutions to fix the issue so I finally just asked for a refund which he agreed to. I offered to send him pictures of my order so he'd know I was being honest that the order was entirely not what I ordered. He gave me his cell phone number and his name - IKRAM. I won't post his cell number here out of respect which some of us still have. I text him the photos of my order. All he responded with was a thumbs up emoji. I sent several texts after that and not one response from him. The charge finally ended up going through on my card so I guess that tells me he didn't care to actually stick to his word of refunding me. I'm NEVER ordering from that location again unless it changes to new management. read more

The fries are my favorite thing at wingstop. They are on the expensive side so it is some where we only it at every once in a while. This location is ok. Staff is usually very friendly. Be prepared to wait quiet awhile (under stand bone in takes longer, but being told that the 4 people that ordered after us and received their food before us was all because everyone of them order boneless seems like an excuse and very only likely as we sat waiting for over 30 minutes for a take out order). I have also tried the ordering through the app and it does not make the wait time any better. I placed an order hours prior with a pick up time of 4:15pm. Arrived at 4:20pm and the order had not even been started. read more

very nice place, pick up wings for football gamex in and out in 15mins... our order was ready pretty fast Garlic parmesan wings were pretty good they are crispy and well done Louisiana rub also pretty good nice quantity, everyone was full and happy ! read more

Wingstop location in Livermore suck, the employees are rude the cook is very very rude. I order a ten piece meal as I was waiting on my order I notice the cook pre-frying chicken and pre-frying french fries. When I receive my order I looked in the bag to check my order. I noticed my bone-in chicken wings look old and over cooked. I told the cashier I would wait on a fresh batch of chicken and he told me that he prepared my order already and he needed to prepare more orders for other customers. The cook Emeril said he rather throw it in the garbage then sell me anything else so I requested a refund, He said I sound stupid ordering another order and he will give me the same order back to me. read more

Great service, great food!! The Spicy Korean wings - a must try! Wing stop is always a treat, and this location is one of my favorites. read more

Now, I come to this Wingstop more often than others and not to say it's bad or inedible but there are irritating patterns: 1) The only wingstop to tell me they ran out of the actual wings and only serving nuggets (and it wasn't even during the Superbowl). I don't ever want to hear this coming out of a Wingstop staffer as I would never want to hear a McDonald's cashier going "We have no fries". 2) Soda machine: You guys have the super-machine... of which no one really attends to. On multiple occasions I have tried to use the machine with a majority of the flavors grayed out in favor of "Mello Yello" and "Powerade". This shouldn't be normal, and one shouldn't have to come up and say that half your flavors are gone on a regular basis. One time, they even told me they had nothing left (so give me back mah money!). I am hoping to give this location a better review in the future because I have faith in wings. read more

employee's sucked ass. super rude and it took over 30 min when i ordered. After waiting forever, i got my food and asked for another ranch. on top of the one I ALREADY PAID for. the head"cook" or whatever you want to consider that idiot, comes out and tells me to be patient. after ive aready waited over a half an hour for some freaking wings? Are we serious? this place is a joke. Id recommend ITS JUST WINGS over this any day. read more

Service sometimes not up to par, but the wings are delicious. Much better than that other wing restaurant chain.

Its ok, the chicken was fine, but its the fries I have a bit of a problem with. They always seem to either be burnt or dry. Most of the time, I just get the chicken because I know I won't be able to finish the fries. read more

Because of my busy schedule, i haven't had time to visit my favorite Wingstop in Livermore until last Friday, June 10th. On my way to Pleasanton to watch the Warriors game with a family member, I stopped by Wingstop in Livermore at 4436 Las Positas Rd and ordered my favorite, Lemon Pepper Wings and they were so delicious until I nearly bit my tongue. I just want to send a Shout Out to the Staff and Owner of that Wingstop to say Thanks and keep up the Great Quality Work. Seth Johnson - 408 314-2630 read more

Wingstop - Chicken Wings Near Me - Livermore, California

I put an order an hour ago. People walked in and got their food before me. Just shut down the business. I try to give this store the benefit of the doubt, but this consistently happens every time I order.Please send some real help they need it. read more

One month later and every time I try to call this place they never answer the phone. They might as well stop paying their phone bill here.

This place is so Unprofessional. Today i ordered the 10 piece combo LR and GP. i went to the bathroom and left my food on the table along with my keys and drink. I came back and they threw away all my food. I asked for a refund and they refused. They then asked me how many wings i had left, i honestly didn't know so i said approx 5 or 6. The cashier then went through the trash and said no you only have 4 wings left. So i said ok that's fine please refund me for those 4 wings and fries. They then refused again. They continued to tell me they would remake the wings. So after waiting 10 whole mins when i just wanted to go home, they made my wings and it was literally 4. So you're telling me you couldn't even make my fries to go with it. I've worked in food. The least you could've done is made my fries considering i had to spend the time out of My day to wait for the food you threw away. Meaning that i asked for a refund in the first place because i was in a rush and you made me exactly 4 wings. You couldn't go above and beyond and make sure i was a satisfied customer and make me 5 wings ? Or at least my fries ?! That's crazy .. i wouldn't suggest this place . They were giving me attitude as if i was the one who threw my food away. This place overall deserves -2 stars from me. Super unprofessional and slow. This was just beyond me. I'm never coming back here. read more

Yesterday I ordered out of course and received the best service ever ! The food was extremely fresh, service was amazing and when going in to pick up they had extremely good hygiene procedures. They were working as a team and trying to maintain a clear environment during this crazy time! I will defiantly be coming back! read more

It's unfortunate that yelp doesn't have a minus 5 because the way that my wife and I were treated at this s hole deserves a -10 first of all the person who runs the till and front is a complete rude and disgusting subhuman it's so happens to be my birthday and all I wanted was wings for dinner my wife and attempt to call three times to place an order and the person running the register was so rude and unprofessional she said to please hold she put the phone on the counter and then proceeded to hang up after making my wife wait for 10 minutes I guess they forgot the customers create the capital for the restaurant and employees I wish the owner would tend to the hospitality.. the place used to be great but after I was treated NEVER AGAIN!!! read more

Order the sweet tea, and STOP Right there... NO! Don't be Tempted... To wait 15 minutes... For sub-par wings... Yes they give you quite a few more than the 10, But who wants to eat them?! Take you tea and go to Hooters Much better. 1 star for the friendly service 1 star for the tea. read more