They fo not accept cash at all they lost a customer forever!!! They must accept cash!!!

Bad customer service worker was rude towards us and being racist didn't give us a cup of water

I ordered 2 different flavor and gave a proper instruction but still messed it up and I payed extra for 2 ranch and it was not even in the bag. read more

Wingstop - Chicken Wings Near Me - Kent, Washington

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I'm a united postal worker, just got off a 12hrs shift on a rainy day. I did not want to cook or pick food up, so I ordered from Uber Eats on my way home, so the food would be there when I get there. I ordered 20boneless wings with fries. Uber Eats had a deal, 4 free boneless wings with order over $25. I get home, only received the 4 boneless wings. I hop in the car to get my meal. I'm already irritated that my day is still not over. I get to wingstop and ask about my second bag. The employee looks at the current bags, then goes to the back. He returns with the manager. The manager never looks at me, he just mumbles something to the employee then walks off. The employee just comes up and says "take it up with DoorDash". I was so mad and just walked out, because I'm an adult and didn't want to cause a seen. But they gave me no explanation, food, nor respect. read more

October 16, 2024 - Driving with Doordash, occasionally my daughter and I will ask a restaurant if we can use their restrooms while they finish an order. The Wingstop at Kent Station in Kent, WA told my daughter that the restrooms were for customers only. When she pointed out that she was picking up for Doordash and the order wasn't yet ready, a man identifying himself as the manager approached the younger man at the counter and reiterated that Doordash was not a customer and she needed to leave with the food once it was ready, which it was almost immediately, and she did. As a note: my daughter is a transwoman. She is 6' tall and was wearing a skirt and boots. Our second pickup was several doors down and, as that was being done, I ( 5'4", shorts & flats) went inside and smiled at the same man and asked if I could use the restroom. He said, "the code is XXXX", with no hesitation. I asked him to repeat it and he did. I asked him why he hadn't given the code to my daughter and described her and he stammered and said the restroom was for customers only and I said, "you didn't make me order anything, though. What is your manager's name?" At that point, a young woman came up and said that restrooms were for customers only and that the manager's name was private. That, if I had issues, I could call the 'establish a franchise' number with any complaints. I took a photo of that number ( and will attach it here ), but when I still had my phone out, the entire staff had turned their back to the front of the store and the woman shielded her face and said they didn't consent to any recording. I told her I wasn't recording them - though I suspect someone may have in the past given the very synchronized way they'd all reacted - but that they'd all acted discriminatory toward a transwoman and that I'd be reporting them all if I couldn't have their manager's name. I've reported the store to Doordash, left this review, and will be moving forward as appropriate. read more

Wingstop - A photo of the Thacher Restaurant Group LLC Franchise phone # that I was instructed to call when I had a problem at Kent Station Wingstop. - Chicken Wings Near Me - Kent, Washington

The Wingstop gets one star for its carrots and celery. Five stars for chicken jerky wings (if you are a well well well done-no tender juicy wing fan). No stars for tender and juicy, 7/11 has better wings. read more

It's been awhile since I had Wingstop. I got the 3 piece chicken tenders combo for free. When I got home, the fries weren't hot, just warm and all the fries were limp looking, not crispy. Light seasoning and that's what I wanted but the seasoning was too light, not enough flavor. The chicken tenders were huge and not a problem but the outside of the chicken were too brown; looked overcooked. The chicken wasn't as moist as I would've liked. This location is the only one in mind to get my meal since it was on the way home. read more

10 wings for 14 bucks sounded like a pretty good deal. I added two dipping sauces and a side of vegetables and it came out to $21. Call me a noob but I didn't realize it would be so much for a couple additional items. read more

Is it ever a good sign when the tables are all wobbly, and the kitchen staff are laughing and joking around in the back? I would say it bears concern for the customer. Chairs that sound like nails on a chalkboard when they are scooted out and in; has Halloween reappeared as this is the first of November? All jokes aside, a truly scary experience. Staff were not really worried about the increasing line of customers waiting to place orders or pickup food via order-ahead, and the cashier that we had was rather rude and didn't make the customer feel very welcome. In comparison, we placed our order to be ready by 6 pm, with moderate groups of people inside the restaurant, we were surprised it took 12 extra minutes to receive our food. Now the food was great, apart from missing our cheese sauce; bear in mind we presented online so it's pretty hard to mess up on that in my opinion. Just a mediocre night for WingStop, walking around Kent Station the hustle and bustle was not seen over by here it was more centered around The Ram and the like. Can the WingStop stop me in my tracks and make me want to order again from them or will I continue to get this hot and cold experience? Time will tell which is the winner. read more

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What can I say, this is a Wing Stop. The wings are half-assed and the service was not much better. Why then eat at a Wing Stop?... because I did not have to cook it. read more

I placed an order through their automated phone system and all seemed well. I get there & they didn't have my order ready and then when they finally found my receipt, they said it was more than what I was told on the automated system and then they said the order was the 20 boneless meal deal with reg fries for $22 when I ordered the 20 boneless meal deal with voodoo fries for $20 and so why do I have to pay more for regular fries? They said it charged me extra for the ranch I said I asked for one ranch one blue cheese but the automated system made 2 ranch and one blue cheese. They said they can't change it and that it's happened and I won't be the last person to complain about the automated system. I just hate that they couldn't do anything to fix the order for me so I left without picking up that order. read more

This time the chicken was awesome!! Their spicy is not very spicy but still good tasting. Their blue chesse is perfect. The boneless is better than the wings. Fast service. read more

Wingstop - Chicken Wings Near Me - Kent, Washington

This is my go-to Wingstop and even though I tend to always have to wait extra for my online orders, the quality is always delicious. However, today was awful. I got home, opened up the container to reveal.. wrong seasoned chicken. I ordered lemon pepper wings and garlic parm wings. They got the lemon pepper right buy for the garlic parm.. they had like a watered down cajun sort of seasoning. There's also bits of bone pieces? I attempted to call them multiple times since my receipt was correct and the items received were not. No answer. The store hasn't even closed yet. Highly disappointed. I will keep coming back but I feel betrayed. read more

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Best place to get wings and enjoy lunch friendly staff and super clean environment compared to other wing stops I've been to. They have games playing so you can catch up with what ever game you most enjoy. read more

Wingstop - a tray of fries and a basket of fries - Chicken Wings Near Me - Kent, Washington

They stole 140$ from me AND didn't give me any food. Ordered for online and my order didn't go through twice but they took money out of my account twice. 70$ dollars charged TWICE. I called up there and the girl on the phone said there's nothing they can do about it. Like are you fucking kidding me read more

This location will mess up your order. I ordered 8 boneless spicy Korean Q wings with fries and received 8 bone in original hot wings with no fries (which I paid for), I would give this location a 0/5 stars if possible. read more

Mediocre wings and terrible customer service. Why go there when there are so many other options for better wings? It's so close to my house and we have given it many opportunities to step up and each visit it has disappointed even my lowest expectations. Sorry Wingstop, we will not be back. read more

The $17 boneless meal is a good deal and the food was great. Not that spicy, don't be scared.

Disgusting grease EVERYWHERE in the joint. The stench in the air smells like ancient grease in the pores and cracks of the building, combined with the smell of rotten raw chicken. I am pretty sure I got salmonella just breathing the air. Had to step outside. Yes, it's that bad. The wings are great, though, so...‍. read more

Ordered off of Door Dash. Wingstop knocked this one out of the park!! They put my order in an aluminum foil type of container (ordered a 40 pack!) I would estimate the delivery drive was about 20 minutes. After getting it delivered, I carried the food to the kitchen and opened the bag. The wings were still so fresh and so hot! YES!!!! Nothing is worse than cold or barely warm wings. Anyways, the wings were amazing yet again, and my order was perfect. This location is consistent, and provides a quality product. I hope Wingstop keeps this formula going, because they will continue to be successful this way. Kudos to all the staff that feed my wing hunger! I know these workers don't get alot of thank you's and kudos, but I really hope they all see this and smile. Your hard work can really make a customer smile. Thanks Wingstop!!!! read more

Wingstop - The aluminum foil box they use keeps the wings so fresh! Maybe use similar boxes for smaller orders too? - Chicken Wings Near Me - Kent, Washington

Ordered lunch for myself and a coworker, gave them an hour notice. Picked up my food and my wing sauces were incorrect, they didn't give us our ranch and the part of my lunch that was correct had very little sauce. See picture of the Hawaiian wings, there was hardly any sauce. I like this place so I will be back but they need to make my experience better. read more

Wingstop - Hawaiian boneless wings - Chicken Wings Near Me - Kent, Washington

DONT COME HERE . Worst wing stop spot ever. Everyone here is just little weak kids who don't know what they're doing at all. 20 employees working and can't even get our name right.. We got our order placed and they didn't even write the name even close to mine.. it was a whole different name and they didn't bring our to go order to us when it was ready, they just left it there until we walked up and asked if it was ready. So now we got cold ass soggy disgusting wings . Yall need a whole new staff for real. Wings all dry and not even sauced up. It's lower quality than Safeway wings read more

We have been lied to. My wife ordered wings and thighs. How hard is that? They are supposed to be wing EXPERTS! How wrong we were. The only good thing was the celery. The wings were solid. I don't mean meaty, I mean SOLID? It was like trying to eat a mummified chicken dry. The thighs were just as bad but more like the world worst chicken jerky. What is this world coming to when someone who promotes themselves as chicken gurus fail us? They were supposed to be people with pin feathers. People who clucked the cluck and pecked the peck. It is just sad. We have been lied to. There is no good Wing Stop. read more

COVID19 call in order and pick up. I'm say due to the stay home order the quality of the food was not good. Lemon pepper and garlic parmesan was our choice. The chicken was fried too hard. read more

Wingstop - Chicken Wings Near Me - Kent, Washington

Food was good and the service was acceptable. However the employees had the music cranked up extremely loud so that you couldn't have a conversation with a guest. The music was also in Spanish so no idea what the lyrics were. It was just loud and not very accommodating for a lunch hour visit. At least 4 employees were hanging it the dining room and one stayed at the table (on a break?) the entire length of my visit. Tables were not bussed or cleaned right away. Several tables had leftover trash on them. read more

Wingstops at THIS LOCATION. Whenever my child UBER OR DOORDASH. They ALWAYS decides to CANCEL the order 30mins of "preparing". REORDER the same order. Again Accepted and preparing to foods. Waited 1hr. Driver is there waiting, and then they CANCEL THE ORDER! Really . I'd give an quarter if I can, but I can't. They are so lucky it's a full one . read more

Came in craving wingstop after having COVID for two weeks. Upon ordering the lady asked if I'd like boneless or bone-in wings, into which I replied "bone-in" and we confirmed this with each other multiple times. My to go food took significantly longer than my guest's and once I got ready to go, my car broke down and a tow had to be called in front of the restaurant. This whole ordeal took about 2 hours to get taken care of, just for me to come home, disappointed and frustrated with BONELESS wings. Please do better on insuring customers orders are done correctly :( Sincerely, Boneless wing hater read more

Wingstop - a white car being towed by a tow truck - Chicken Wings Near Me - Kent, Washington

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My friend and her daughter love this place and were grabbing some Monday 60 cents boneless wings, so I decided to go ahead and pick some up to. We ordered online for pickup. I got the 10 piece boneless wings Monday 60 cents special, and got half Atomic, which is their spiciest, and half Mango Habanero, which is their seconds spiciest flavor. I was tempted to order one of their loaded fries, but decided I didn't need it. I've tried the Cajun Fries before, and it wasn't bad, but I prefer crispy fries. The boneless wings were good. The Atomic was actually spicy, after having a few, but I didn't like the sour flavor. The Mango Habanero didn't seem spicy at all, even though it's supposed to be second spiciest. And I expected it to have a bit more flavor. I'd want to try the regular wings next time. read more

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It was about 6pm when i called here while we were about 10 minutes away & was put on hold the whole time. This has also happened at the Tukwila location. Walked in with only about a 2 minute wait & took the order home just to find out the SAUCE SPILLED all over the BOTTOM OF THE BAG. They failed to make sure the sauce was fully sealed that it caused the bag to tear right through the bottom and by the time I got home it made a huge mess in my car because of how runny their sauces are. wasted almost ALL the sauce. Huge disappointment... read more

Wingstop - Chicken Wings Near Me - Kent, Washington

Best Wingstop i've been to. The orders are always made fast and the same quality is met everytime. Also very friendly staff. 10/10 recommend. read more

We decided to try this place while we were at Kent Station. What a mistake! It was our first time here so we were reviewing the menu. The person taking the orders seemed very indifferent and didn't offer to answer questions or provide any help. They were more interested in carrying on an existing side-conversation with their co-workers in back in another language than they were to speak with us. At one point, we asked about the promotion that we saw displayed in the window and they didn't seem to know what we were talking about. They spoke very quickly and were difficult to understand. When we asked them to repeat what they had said because we couldn't understand, they just repeated in the same tone and speed as before. We had to resort to pointing at the sign and even then they had no idea what the promo was or how to ring it up. After 3 attempts to convey our order and the person getting it wrong every time, we decided there was no way this would end well. When we said we were going to go somewhere else, it was clear the employee didn't care and just responded with "bye" as we walked out. We will NEVER be going back. read more

Very friendly staff, and the food was really good, I also loved the music they had playing while I enjoyed my meal w my family great job overall. read more

We just can't get enough of our Kent Station WingStop! If you haven't read my previous reviews, please stop what you're doing and check them out! The Meal for 2 is so addictive that this place is the one place that I just crave at the end of the work week. The Garlic Parmesan wings are a life-changing experience, and the Parmesan fries are a must. Tip: this place gets busy on weekend nights! Call ahead or order online and you'll be glad you did. Trust me: give this place a try. read more

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a brother asks for extra seasoning and extra cooked. what is this limp dick soggy ahh fry bro. shit tastes like water more than the seasoning it's supposed to have. lock in read more

Wingstop - Chicken Wings Near Me - Kent, Washington

I called in to place an order. Was put on hold, 15 mins later still no pick up. I was already heading there so I hung up and walked in. They're pretty busy so I figured why the long wait. I get to the front and the lady tells me they aren't accepting any more orders. Only online or phone orders. What? It was 2:30 on a Sunday, no where near closing. So I told them they should have a sign that they aren't accepting walk ins or actually pick up their phones then. read more

A lot of times on the weekend if you try to order on the app at this location, it won't allow you. And If you try to call in a order they'll tell you they are too busy and aren't taking orders anymore... even though they don't close for like two more hours. This time, I ordered mango habanero wings and they have NO sauce on them? If I wanted chicken nuggets I would have went to McDonald's. Terrible wings. read more

Wingstop - Where's the mango habanero sauce ? - Chicken Wings Near Me - Kent, Washington

Ignored me 3 times before asking if i was picking up, and then my order is completely wrong. Glad they at least remembered i bought 2 ranch. Bunch of people too busy trying to chat with each other then helping customers. read more

Extremely long wait for an order of chicken and corn. Delish...... and Lemon pepper wing heaven. That's all I can say. Fried to perfection the Cajun fried corn is SO GOOD BUT I am sure that they've taken 1 while cob and cut it into 4-5 small pieces. They're shady with the corn for sure! Also, try the mild wings too. Ordered them for my little one and she loved them, not to hot. Restaurant is clean but the wait was ridiculous, about 30 minutes. read more

Second time going. Wanted to give it another try. Environment was weird. Food was mid. Bad service is what made me mad. Never going to another wing stop. read more

I would give this place zero star not deserving of a one star Someone sent me an order as a gift through DoorDash barbecue wings there was one piece of chicken in my order I could not identify I don't know what the hell they are doing in there but I can see now why their ratings are so damn low, no one even called me back and they don't answer their phone this is going to be reported to the health department..... check out these photos can anyone please tell me what is this???? so discussing read more

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