Been going to this place for over two decades and never had an experience like this.I came in and asked for the 30 for 30 crew pack boneless wings, 1 sprite , and two sauces. The guy even asked, "Do you want two of the same sauces?" so I figured everything was clear. They call my name, I grab the order, and I'm waiting around for a bit. Same employee asks if I need anything, and I tell him I still need my drink. While he's filling that, I grab the bag and head out.After a long day at work, I get home starving... open the bag and find out: No sauces at all. And the wings? Bone-in instead of boneless.At that point I am so frustrated I dont even want to eat it anymore. How do you mess that up after confirming the order? Yeah, I guess it's partly on me for not checking the bag like it's McDonald's... but still. After 20+ years of going here, this was extremely disappointing. Definitely taking a break from Wingstop for a while. read more

I set a time to have an order delivered. 40 minutes after the order to be delivered there was nothing at my door. I called the restaurant to see what was happening with the order and where it was. The restaurant stated that "we don't deliver" even though the option is on their website. Call the delivery company., Problem was that there was no delivery company listed. The response I received was rude and considering basically sayin it is not our problem. When the door dasher finally did arrive they stated that the only received the order request 5 minutes ago. Since the food was ice cold and needed to be reheated I concluded that delivery was correct and the order sat there for 30 minutes. This is not the first time that this has happened with this place, but it will be my last. Of you're looking for wings I would suggest Amato's, Old World Pizza, Wing Snob, in Galewood. I would avoid this place at all costs. read more

The location on Harlem Ave is awful. We ordered fries with No Seasoning and they came coated in that sugary seasoning. I think this is the third order in a row they have messed up somehow. read more

Their service is top tier with them being in business for over 20 years with the same owners. Fried to perfection and sauce on each wing. It's a family friendly atmosphere and the perfectly place to catch the start of the game while waiting on the wings to come up fresh. read more

BEWARE BEWARE!!! They messed up my order and the bottom line I was told from allegedly the highest manager is it's Friday and closing time. Upon mentioning I would complain to corporate I was told this is a franchise location so it probably won't do much. I called to let them know my order was incorrect first I was told (we don't have anymore food) secondly I was told we don't want to make the food because we are closed and turned the fryers off already. Which one is it? I was told both! My order pickup time window was from 12:16-12:28. I arrived before 12:28 and patiently waited for my food. I waited maybe an extra fews minutes for (bagging up your order and waiting on fries as if the rest of the order was checked and good to go. ... soooo...? Screw the customer over no food for my other guest tonight. I believe everyone knows the rule of thumb with wings some people may settle for certain flavors on a mix up but trying to give a bone in person boneless wings?The company messes up on a promotion you guys are offering and won't even remake the food because they simply didn't want to because it was a busy Friday and a rush at closing. What's a 3-5 day credit on a Friday night after midnight? My online pickup order was 20 wings for 20 dollars as follows 10 CLASSIC original hot-5 boneless garlic Parmesan-5 mild boneless a ranch cup,And a regular fry. I also purchased a veggie sticks all carrots and an extra cup of ranch separately in store while waiting. I frequent this location sometimes 2-3 times a week because they are open late until 1am after a long days work and it's convenient to order ahead. I understand mistakes happen but this is a very disappointing way to end a Friday night and this isn't the first mistake.I won't be spending a single penny with Wingstop after this experience. You've lost a good customer to absolutely laziness, a lack of customer service and nonsense!!! Word of advice If you're picking up pennies you'll miss the dollars!! read more

Wingstop - My online pickup receipt - Chicken Wings Near Me - Elmwood Park, Illinois

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I ordered on DoorDash a chicken sandwich, I got it and when I opened it the buns were burnt and charred. I Called and was told oh there's nothing we can do about it, if you want to come and return the sandwich and we will make you a new one, mind you I ordered on DoorDash for a reason. I'm disappointed read more

Wingstop - Disrespectful, they burnt my buns on my Chicken Sandwich, never again - Chicken Wings Near Me - Elmwood Park, Illinois

If you're looking to walk into the worst wingstop location look no further than here. Jose the Manager will ignore you for more than 15 minutes while you wait to order on site. Once you ask how much longer will be to place an order he continues to ignore you while he's passing out online orders for like 15minutes. You continue to wait but now frustrated. You engage with Jose the manager asking yo it's been like 20 min and now you feel your time has been invested in waiting so again you ask yo really this how y'all treat your customers. Jose the manager says yes and " and if you don't like it there the door" not once but a few times. Then he tries baiting you further to come outta body and act out of character by sarcastically saying yay for you I can take your order now. I ask myself is it worth going to jail for chicken man jose the manager!! I invested over 20 min of my time here at wingstop the ELMWOOD park location, now going forward not happening. I guess a lil prepping at home a day before and frying my own chicken I'll save more than 20min. Save gas, the hassle etc... oven and air fryer, prep and not miss out on a game. For one person I save $20.00 bucks but for a family of four or more $$$ wingstop Horrible Horrible location they're cause you to act out of body and go to jail!!!! Jose the manager famous quote (if you don't like there's the door) cool!!! read more

Very disappointed with this order... how are those tiny things considered boneless wings?! It's not even one bite! read more

Wingstop - a person holding a basket of fried chicken - Chicken Wings Near Me - Elmwood Park, Illinois

Avoid this location! Ordered doordash and they gave me a whole different order than what I ordered. I called and they refused to fix their mistake, dude on the phone sounded like he can care less that they messed up. I don't know what happened to this location but its just been problem after problem AVOID THIS LOCATION!!! read more

Wing Stop sent me a promotional email suggesting teh ease of ordering ahead for teh Super Bowl. I ordered the Saturday before for a 6PM delivery on Super Bowl Sunday.The Super Bowl Sunday my family waited, Waited and waited for the food, finally when it was two hours late the deliver person called to say that the people at the store told her the order wouldn't be ready until 10PM. Who wants wings at 10PM? Plus I had put in my order the day before. Then the order was canceled,I think by Wing Stop, So we didn't get the food for the big game AND I'm still WAITING FOR MY refund. I understand that there may have been far more demand than they expected, and a hour or two late would have even been OK. But 4 hours late woul dhav been ridiculous. AND if I don't get food you don't get to keep the money. REFUND PLEASE. read more

they gave a generous amount of boneless wings and just the right amount for sauce. Pretty quick pickup order up. yummmmm been going there for years. read more

We ordered 2 chicken sandwhich combos everything was fresh hot and delicious never ate a a wing stop before and the hubby wanted to try their chicken sandwich Glad we did we will be back also the frys are cut fresh in house they are the delicious old skool fries we ordered through uber eats read more

The people are great, they had my order ready on time, and were friendly. The store was really clean, too. Unfortunately, the food is garbage. read more

The wings were nice and spicy. The fries were crispy and fresh, also good taste. Everything was good read more

Wingstop - Boneless wings - Chicken Wings Near Me - Elmwood Park, Illinois

I always come to this wingstop and they never miss! The food is always so good (especially the mango habanero), the people are always so nice. One time they gave me three ranches when I only wanted two. Also it's pretty clean and there whenever I go, and the delivery drivers are always so nice. I been to plenty other wingstops and I have to say this is the best one. read more

I brought some parmesan wings from here and got really bad food poison from here.i will never buy from any wingstop ever read more

Wingstop - At the hospital with severe food poisoning from this wingstop - Chicken Wings Near Me - Elmwood Park, Illinois

This was my 1st time eating at this location. Not a good experience. The wings were over cooked yet cold... meaning old chicken. The buffalo had hardly any buffalo sauce. When asked for extra ranch the staff said I will have to charge for extra, however, there was NO ranch to begin with for 30 wings. I call to report to the above issue & that I live 4.6miles away & would not return tonight, the manager, Giovanna informed me in order to make me whole... wing stop policy states, I would need to return the full order of wings whatever day I want to bring them back that is a laughable alleged policy. read more

Wingstop - Sauce less buffalo wing - Chicken Wings Near Me - Elmwood Park, Illinois

SAUCY Lemon pepper might be the saving grace of Wingstops across Chicago, but I'm still an ardent B-Dubs supporter. This Elmwood Park location is no better than the Winston Plaza location in Melrose Park, and no worse than the spot in Northlake next to a sh*tty Dollar Tree. Placing an order over the phone has been worry-free and everything's come out okay (so far). Just like with those stores, free refills are allowed, but you have to ask the dude behind the counter if you want another diet Spritepepperdew. Apparently, people kept wandering in off the street and using their soda fountain, which is pretty hilarious. Their fries are decent and the specials on boneless chicken bits make for nice competition against Buffalo Wild Wings. For the record, Wingstop's 'mango habanero' sauce has more flavor but far less heat that the 'mango habanero' at rival B-Dubs. Honestly I'd come here to maintain my Dukedom -- in the ultimate push to become Baron of Galewood, huzzah! -- but if it weren't for that one reason I'd probably skip this and give my patronage to the Winston Plaza one instead. read more

UPDATE: Just went today and Boneless wings were cold because the entire Order was supposed to be ready in 16-21 minutes and it took 50 minutes. We waited almost 30 minutes because they stated they were "waiting on tenders," while at least 8 other customers came in after us and left before I got my order, leaving just me in the store with one other customer. How long does it take to make some tenders? Then the kicker was I love the Lemon Herb and found out that it's still available but not an option online so you have to order the plain and then call the restaurant to tell them you want Lemon herb instead. It's 2023. Update your system. Sheesh. OLD REVIEW: Wingstop has become a new addiction in our household recently. We've ordered 6 times in the last couple of months. LOL. The GARLIC HERB flavor is something they need to bring back ASAP‼ The wings have been cooked pretty consistently as far as boneless. But sometimes the bone-in aren't crispy, then when you couple that with a Mango Habanero sauce it's not as appetizing because they're soft. We only get takeout and I try to time it so the order is still being made by the time I get there. But sometimes it's very obvious which wings were made first because they're cold. That's the only real knock. Favorite flavors from this location have been the Garlic Herb, Garlic Parmesan, Louisiana Rub, Hickory BBQ and of course classic Hot Buffalo Sauce. I would get the Atomic but my kids say they're TOO hot. But all the flavor choices are great tasting that we've had even with the temperature inconsistency. read more

Calling Never Answers Wanted To Cancel Order And Keep Getting Clicked On When Answered!!!!!!!!! Garbage Store!!!!!!

How is I've lived in the area 10 years and dor 10 years you call and they place you hold, today I called and was on hold just short of 10MINS..... SERIOUSLY!!! WTH .... i get people are ordering food but why not havs someone assigned to the phones. This place is horrible when it comes to phone orders. You need to get your stufd together Mr Owner/ Manager. I can't give a negative star rating so I give it a single star read more

There is nothing better. Having choices such as garlic Parmesan, lemon pepper, Hawaiian, cajun and more, leaves you wanting nothing more than a second visit! Killer part? You can MIX flavors!!! *angels singing* I tend to always do a six wing combo, half lemon pepper, half Cajun and I do something ever so special with my fries - I get them tossed in the garlic Parmesan sauce! Talk about delicious..... But you'll smell it in your burps for the rest of the day. Just warning you. Feel free to try the baked beans or chicken sandwiches they have. Nothing disappoints here! read more

My two previous times I ordered for pick up they for got my sauces. What sucks is that the guy literally reads your order out three times. So I mean, i shouldn't take his word for it. Tonight, a third time. And this time I came back for the sauces to let the guy know that this isn't the first time and I'm upset. His response *shrugs* "Next,please" Okay. read more

purchased food on July 21 and got a extra surprise. Emailed and sent it to their Facebook. No reply yet read more

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This is the first one I had ever gone too a few years ago. They are okay for the price, but Hooters they are not. When they first opened, the Manager treated us to a "Red Stripe" jamaican beer, and it was really good, thank you. But alas I think the wait is too long and the place is too small. Not bad but just doesn't make it in the world of Wings. I mean the variety is okay but I like regular hot wings and not all fancied up, just me. read more

My favorite is 20 classic wings with mango habanero sauce. I always call to order before I go because the wait is usually 30 mins.

Running late for the fight! People are waiting for wings. What's a girl to do? Ring, ring. Wingstop he says. 50 wings, hot, mild and lemon pepper please. 20 minutes he says. I walk past all the madness now, wings in hand. They are are delivered just as the mad crowd turned to burgers and brats. You're a life saver she says. I love you he says. Eat I says. Everything is gonna be alright, Wingstop, you're awesome. read more

Just trekked over here in -14 degree weather for some wings and a beer. I am 21 years old as my ID says, and I was denied a modelo. The funny thing is this was the place I specially picked to enjoy my 1st legal alcoholic beverage. My ID is not horizontal but clearly states that I am 21 years old. Overall this was just a terrible experience and I felt disrespected as a customer. Last time I EVER come back. P.s. I asked for my order to be "for here" and they wrapped it up in a to go box and bag. I'll stick to Buffalo Wild Wings. read more

As we all know this place is a franchise and although all wingstops are supposed to taste the same they don't. Honestly I go out of my way to go to this location! The guys that work there are cool and if you become a regular they remember you. My order is always right and my wings are always fried to a perfect crisp. I came in and ordered 20 wings, celery sticks, large loaded fries (they're new) Mac and cheese (also new). Personally I the fries are kind of spicy for me and rather get the regular with a cup of cheese instead. The Mac and cheese was ok. Nothing special. The wings are great and that's the reason I come here. Out of all the chains I like wingstop the best. Out of all the wingstops I've been too (which has been like 7-10 different ones in and around the city) this one is the best. I'll definitely be back. read more

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Love the boneless wings either garlic parm or lemon pepper. Tables available and parking.

I have been wanting to go here for months and finally did. It was great. iPhones in the order it was ready when I arrived. The wings were nice and hot. It was an overall great experience that did not disappoint. read more

They went out of their way to permanently lose four long-time customers. I was a customer for longer than five years, continually buying the EXACT SAME ORDER every time: 20 hot wings, 20 mild, 10 hickory. It never varied. I never asked for any extras, or any variation from that order. Clearly, I thought the food was good enough to return, until yesterday. I placed the EXACT SAME ORDER as I did in years past. It was noisy, there was a 45 minute wait when 15-20 minutes was promised, so it could be that I and the employee did not hear each other, although I have my doubts. I took the wings home and discovered they looked like meatballs, and there were only two varieties of them, not three kinds. I called to complain that the order was wrong. The employee insisted that I asked for "boneless" wings. What in hell is a boneless wing? Wings have bones, that's how nature made them. After asking for the manager, and if I could get the order I always get, the complaint turned into an insulting ordeal. The manager and the employee were adamant that I asked for "boneless" wings, despite the fact that I NEVER HEARD OF SUCH A THING. He said, "I stand by my employee, he's good at what he does." The manager refused to do anything to resolve a customer's complaint. His advice, "We're not going to exchange them. Just eat the wings." Then, he made an analogy that a well-known steakhouse would not bring out a new steak if the customer wanted it replaced. Hey, dumbass, the steakhouse mentioned actually does replace steaks to uphold their quality of customer service. So, standing by his employee of one year is more important than keeping a five-year customer coming back. They clearly have no intention to retain longtime customers. I spread the word, and now we're up 4 who will easily buy chicken wings (with bones) anywhere else but Wingstop. read more

I figured I'd write my first review on a place I already know and love. It's nice to start out on a 5-star positive note. Now... onto business. I'm a wing connoisseur. They're my favorite food. I could eat them morning, noon and night. I've tried every kind of wing from every kind of place. I also expect I'll die from a massive coronary before I hit 40. I've been a fan of Wingstop for years. The chain is based out of Dallas, Texas, and I've been a patron ever since they had just a few stores. Yes, you heard right: they're a chain. But they have the best wings of any place I've ever been (and have I mentioned? I've been to quite a few). That's all they do. If you're going to eat wings, for the love of Pete, don't order them from a pizza place or somewhere that just has them as an appetizer. Go to a place that specializes in them. When I moved to Chicago last year, I was crushed to find there was no Wingstop near me. I almost packed up and moved back to TX. Then I learned about a location in Elmwood Park. It's a journey for me, but I make the trek once a week. I've been to probably two dozen Wingstop locations in 5 different states, and they're always consistently good. I'm a traditionalist, so always go for the Buffalo style ("Original Hot" = Heaven). But I've tried almost every flavor at one point or another and they've all been top notch. At this location, the staff is great (though I've never met a Wingstop staff member that wasn't). There's even a really nice guy named Nick (I think he may own this location) that makes a point of remembering your name after you've been in a couple times. And the fries! Oh God! The fries! I haven't even gotten to that. It may require another review. I think the secret is they're laced with crack. I have friends that won't eat wings (heathens!) but will go just for the fries. The ONLY thing that might be off-putting to some is the environment. The aerial motif (get it? "Wings?") aside, I'd put it more in the "sports bar" category- if the sports bar was very small and viewed serving beer as low on the priority list. It's not the kind of place were you can go and get comfy and enjoy a relaxed and leisurely meal. But I don't care. They're clearly focused on more important things: the wings. read more

This is my favorite Wingstop!!! Staff is always friendly and talkative. All the other Wingstops I've been to always have stupid ghetto ass punks behind the counter who look like they're pissed off at the world and hate their job. This is the only that I now come to. read more

Daaaaaamn, some people take their wings seriously. This location is small and if you're at the table by the door, you're going to have a line of people hovering around you while you eat. Whatevs. I eat boneless now, so I don't mind an audience, but if you're a messy wing eater, you might want a table on the other side. TVs are small, service was kind of slow BUT..they have grape pop! I always think I'm going to be disappointed with Wingstop wings, but I never am. Plus, the fries are addicting. read more

My boyfriend swears on this Wingstop location. Probably with his life. According to him, this is the only Wingstop that will give you more than you've paid for. And so far, he's been right. This Wingstop has never let me down. And sometimes food does let me down. But it's not your fault, food. Plus this Wingstop makes me a happy happy girl! Order ahead online to avoid a wait. Unfortunately you still have to wait in line to pay in order to pick your order up. There really should be a separate line for online order pickups! I recommend Louisiana Rub & Cajun. Deeeeelish! read more

There's a reason that this place is always busy- Wingstop is the go-to late night guilty pleasure for me and everybody else near Galewood. In this neighborhood the food options are very limited in the late evening. As for the wings, they're super good. my favorite flavors are the garlic Parmesan and the original hot. The fries are freaking awesome as well. The only negative thing I'll say is that the blue cheese sauce is super thin and watered down. If it was a true thick blue cheese dressing I could easily give this place 5 stars for what it is. read more

Don't bother going here. I've been here a few times lately (for pick up only) hoping that the last bad experience was just an anomaly.....while the wings are ok, the service sucks and for me, its not worth the attitude and the unprofessional manner of the staff. I can go elsewhere and get comparable food with much better service for about the same money. If I want to be ignored, I can stay home and be with my cats - and its free! I do realize that food service isn't the end-all be-all for some but I've done it and could "fake" my way through the shift - its not really the customer's fault that I took this crappy job, at least that's how I see it. Eye contact isn't that difficult, people! Believe me, you can tear your eyes away from the tv for the 18 seconds it takes me to place my order - the television will still be there when I've left the counter! I promise! I did branch out a little this last time and tried their potato salad, which, while still not "mom's" potato salad, was pretty good. But again, I'd forgo decent premade potato salad and get my wings elsewhere because of the inattentive, poor service. read more

I'd really like to give them 4.5 but due to the circumstances, I'll round down just to be fair. Firstly, their wings are amazing. I usually go for the Hickory Smoked BBQ or Original Hot and they tend to be consistently good although the Original can be a little too salty at times. The mild has absolutely no kick so I don't order them anymore. They're still good but I like regular wings a "little" spicy. The Teriyaki are too sweet for my taste but with a little ranch it all balances out. I've yet to try the Garlic Parmesan, Hawaiian, Cajun, or Lemon Pepper ones but in time I'll have them all conquered. NEVER get the Atomic wings...unless you want to brave this intensely spicy ball of fire. Seriously, they burn going in and they burn coming out. I like to think that I have a high tolerance for spicy foods ( I do but my GERD doesn't) so I chose 5 of these little devils. As soon as I got home and opened the box, the smell made my nose itch and my stomach say "you better not"...I didn't listen and took a bite and it was like old cartoons when smoke comes out of your ears. Not pretty. So needless to say they destroyed every inch of my digestive system. The ranch they have is probably the best ranch I've had. It's creamy and not watery like other dressing. The fries are my favorite. They have a hint of sweetness (maybe brown sugar?) and they're fairly cheap. If you're getting wings for yourself I can see where people would call this place expensive but in reality they have great deals. We usually go for the 35 wings (add 5 more for $2) with the basket of fries, celery and carrot sticks, and two dips for $23.99 ($25.99 if you get the 5 extra). That's a steal. We end up getting the pound of ranch too but only because we love having some leftover. Sounds gross but try it and then judge me, damnit! The ONLY reason they don't get the five stars is because the place is small and they lack seating for everyone. The wait time is also a bother but if you call ahead you get to go in / out and get those awesome sneers from people waiting in line. Shove it everyone! I'll be through gorging myself before you even have wings in hand. read more

Totally tasty - too expensive for me. This is one of those places that when I brought home some wings to try I was blown away but for the price I can't afford to be buying them too often. I have to admit the garlic Parmesan is the one thats MOST worth mentioning and ordering it's probably the best flavored chicken wing I've ever had in my entire life. If I had the boneless ones I'd probably turn into a fat monster, but those are even more expensive. And the grease is obnoxious when you get them. However, please do try out wings at this place. They're open relatively late. read more