Amanda, kelly, & clara were very helpful on completing my order, they greeted me and attended me very well! This is whats called the perfect service Store was clean and restrooms were as well! I give them 5 stars! Will be definitely coming back :) read more

Extremely bad service when it comes to customer communication I tried to make order for pick up and was left on a 15 min hold literally and by the time my wife arrived. She said it was empty I assume the worker was just leaving the call on hold to avoid orders considering no line and empty establishment over all atleast the ordee was correct read more

This location does their chicken good. Comes out pipping hot and tastes fresh. Sometimes you'll get lucky and get 2-3 pieces free. Voodoo fries are so good too. They have indoor seating and staff is on top of pushing out orders as fast as they can. read more

Wingstop - Chicken Wings Near Me - El Monte, California

Grab a burger and fries for dinner tonight its been awhile since i had wingstop so stop by tonight. read more

Wingstop - Chicken Wings Near Me - El Monte, California

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I normally place orders online, today I walked in to place my order and was greeted as soon as I walked through the door. Staff were approachable and friendly. Amanda took my order and she was GREAT!! Helped me get the better deals and was extremely helpful, food was delishhh. Location was clean and presentable, food was on point. Thank you all!!! read more

Ordered different variations of the 3 Piece Crispy Tender Combo. The Lemon Pepper is a great option for those who don't want spicy, it's a dry seasoning and tastes lemony with the lightest kick from pepper. The Hickory Smoked BBQ is very sauce heavy, it's densely coated in bbq sauce so much so that you have enough extra to dip some fries in; you're a fan of this if you're the type to drink bbq sauce straight from the bottle. The promotional Lakers Legendary Garlic seasoning is a garlic parmesan dusting seasoning; some of the garlic parmesan bits are larger solid bits and the parmesan is a bit more pronounced than the lighter garlic. The Hot Honey Rub is a good middle ground of some spice and honey sweetness, it's not too heavy on sauce and is not very spicy. Overall the chicken quality here is pretty good, the breading isn't too thick and the meat is tender, pulls apart nicely between bites, and is a decent size for the price. The fries can be optioned with various seasonings too. The regular seasoning is great enough if you're not particular about special seasoning. The Cajun seasoning on fries is a great step up if you're seeking some spice to your potatoes. The additional side dipper sauce options are abundant too, ranch is the default and is good enough but honey mustard is also a great option as wel to elevate the flavors; slightly sweeter alongside a mustard kick. This location has a steady flow of customers and the plaza location can get congested at times but is otherwise convenient. Staff here are patient and very courteous. There is some seating inside for those choosing to dine in but it seems a majority opt to carryout. read more

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I honestly don't know what happened at this Wingstop, but the wings they served me must have come straight from a chicken that clocked out early--because the feathers were still proudly attached. I guess "fresh" means something very different here. If I wanted to pluck a chicken myself, I would've gone to a farm, not a restaurant. As for the flavor... I'm not sure what to call it. "Wingstop-inspired," maybe? Because it definitely wasn't the Wingstop I'm familiar with. The seasoning tasted like it forgot to show up, and the chicken somehow managed to be both bland and oily at the same time. Even their usually reliable classic flavors tasted like a knockoff version of themselves. Overall, this meal was an unexpected adventure--but not the good kind. Between the feathers and the flavor that seemed to have taken the day off, I walked away more confused than satisfied. I really hope this location figures out how to prepare wings properly, because right now, even the chickens would be disappointed. read more

Tried to order the loaded flavor box, the guy taking our order was already annoyed. I asked for ranch on the side and he said he couldn't do that because sauce on the side is more than what they drizzle, which is totally understandable, so I asked for no ranch. He said they couldn't do that either, which does not make sense, it's a step less. Overall experience was very bad. Went to another wingstop and they allowed it right away. read more

Wingstop is seriously addictive, it's like crack for me. It's unbelievable that I only tried it for the first time last year, after all these years of being alive. I have no idea why I waited so long to give it a shot. Their lemon pepper wings and drums are my absolute favorite as well as the Louisiana rub. I can't get enough of that delicious flavor! And their online ordering system makes picking up my order a breeze. It saves so much time and hassle. They had a buy-one-get-one (BOGO) deal on their chicken sandwiches recently, so I decided to give it a try. I usually don't want to eat bread with my chicken but it was BOGO so why not? I couldn't believe what I'd been missing out on all this time. read more

Wingstop - Chicken Wings Near Me - El Monte, California

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Ordered the two can dine- 15 classic wings- 10 lemon pepper and 5 original hot, fries and two drinks. The price has gone up thankfully the taste remained the same, so did the service- perfunctory and thankfully not too slow. There are a few table and chairs inside where it's cool and music is not too loud, but there are tables and chairs available for outside seating. Parking can be a hit and miss. read more

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Veronica is a very good worker she has excellent customer service , she is very helpful with the customers and very welcoming with a nice smile on her face she needs a raise ! read more

So I Went To Wingstop Myself And My Daughter On 12/31/24 Around 3p To 4p Approximately At The Wingstop Location On Valley And Santa Anita Blvd In El Monte Calif Well From The Very Beginning Things Was Going Sideways From The Moment When I Walked In The Door Had A Caution Cone Right In Front Of The Door Strike One I Almost Tripped And Fell Over The Bunched Up Rug In Front Of The Door Not One Person Said Are You Okay Or Even Assisted If I Would Have Fallen Lawsuit Was Definitely Imminent For Sure All This Was Baffling Because Normally Customer Service Has Been For The Most Part Pretty Good At That Location I Don't Know If It Was Because It Was New Years Eve Or If It Was The Second String Employees Or What But The Service Was Incredibly Really Awful And Rude All The Way Around There Was An Older Woman And What Appeared To Be Her Granddaughter That Was Ahead Of Me She Allowed Me To Go Ahead Of Her Since She Had An Extremely Large Oder Which I Heard Later On And When I Attempted To Place My Order The Fun Really Began To Jump Off At Wingstop I Began To Place My Order Absent Mindedly Forgetting To Give My Name Because So Much Had Occurred When I Entered Which Was Okay No Problem I Understood But Mr. Rude Cashier Said "First Of All Give Me Your Name" Which He Immediately Proceeded To Spell My Name Incorrectly No Problem Next He Took My Order Haphazardly Like Hurry Up Give Me Your Order Request And Get Out No Courtesy Mean Nasty Ugly Wowwww The Second String On The Holidays Needs To Be Rethought Out I Used To Like This Location Somewhat Not Any Longer And That Is The Truth While Waiting For My Order A Young Man Came In Inquiring About A 20 Piece Meal He Didn't Have Enough Money To Buy The Meal He Was Asking About Well Upon His Leaving The Employees Promptly Began To Laugh At Him And Talk About Him So Rudely And Thoughtless After All The Mishaps I Fortunately Was Able To Leave And I Was Thankful To God Because What A Horrible Experience That Was The Bright Side I Met The Ridiculed Young Man In The Parking Lot Myself And My Daughter And He Said That He Was Sleeping In His Vehicle And Was Down On His Luck But He Thought Things Would Eventually Get Better For Him I Told Him I Saw Him In Wingstop And I Gave Him Money And Told Him To Go Get Him Something To Eat And He Went Back Into Wingstop To Buy Something To Eat Wingstop Please Do Better Please Train Your Disrespectful Rude Unconcerned Employees They Are Giving You Wingstop A Black Eye And That's Not A Good Look Money Is Not The Only Important Factor In A Business Humanity Courteous Service And Efficiency Is Important Too As Well As Kindness Instead Of Cutthroat Behavior read more

This wingstop needs to be avoided by ALL. Better off going to the Rosemead or Alhambra locations. Staff is friendlier and more professional. I placed an online order and called about 5 minutes after when I realized I forgot to put "well done" and to make them extra wet. I was placed on hold for 15 minutes. This has never happened at any wingstop I've gone to before. Prioritizing phone calls, walk in customers, and different things that come up are a part of this job. I used to work retail and fast food so I understand how it can be but I can't understand placing a customer on hold for 15 minutes. Additionally, when I finally got there, it was EMPTY. Only a few customers there and I was still on hold as I walked in. Couldn't get refunded since I used Apple Pay which I understand so I asked them to make me a new order. All I want in return is for this location to either hire more staff to manage all that needs to be done or to be given better training. SHOUTOUT to the wingstop on main st in Alhambra. Always super accommodating and friendly with FRESH food read more

Showed up to pick up my app order. I was told that I'm early and I had to wait. Ok. Fine. As I waited, orders are made for pickup that are just sitting there. Yes.. my order finally came out... passed my pickup time. read more

Fast and exceptional service by the workers. I love the atomic sandwich from here and the wings combo. Highly recommend this place for anyone in need of a quick snack! read more

The store always cleans, when you walk into the store they welcome you, my favorite wings are the original Hot with Ranch Dip.

Delicious wings, guys there is nice, the always and quite place for enjoy my food. The place have enough space to park my car. The cashier explain all my questions the service is very fast .. amazing place read more

This place was poppin when I came which explains for the long wait. The chicken was juicy and crispy at the same time. We couldn't finish... but we did spend $35 for just the two of us read more

Wingstop - Dinner for two at my friend's backyard - Chicken Wings Near Me - El Monte, California

I stopped by for a late meal yesterday around 8pm and I was helped out by Angel. Unfortunately I had the same name as someone else and the orders were mixed up. But I came back and Angel was very very helpful. He apologized and helped me get it fixed! I have had terrible experiences at this wingstop but the cashiers from the night of 07/01 were the best! I didn't get the name of the other young man (bummer!!) but he also apologized and handed me the fixed order. These two young men deserve recognition for their positive attitude and friendly service. I don't stop by here because of my past experiences but because of them I might just come back! Great work fellas ! read more

Wingstop - Chicken Wings Near Me - El Monte, California

The last two times I specifically told them don't over cook my wings and they did it anyways wings dry and hard made my teeth hurt like they cooked them twice I won't be going a third time read more

Wingstop - Really overcooked and hard to chew - Chicken Wings Near Me - El Monte, California

Nothing worse than when you're starving and craving wings, only to have a Door Dasher mix up the bags and give you the wrong order. I called the location and they said they would make me a new order so long as I came dropped off the wrong one. Arrived with the wrong order and a short while later got a fresh batch of wings and a happy stomach for me and the wife. Wasn't Wing Stop's mistake but they took care of me anyway. I always felt their customer service was world class, and they made a fine example of that tonight. read more

This Wingstop is located in a plaza with FiveBelow and Petco. I always do online order pickup and never had issues with the wait or the accuracy of my order. If the wings are small, they'll even throw in an extra one or two to make up for it. The wings are good with sufficient seasoning/sauce but they need to do a better job in draining the oil for the classic and boneless wings (especially lemon pepper wings). Their fries are the medium cut type. Sometimes they're cooked perfectly, sometimes they're undercooked. The amount of seasoning is inconsistent as well. read more

Wingstop - Seasoned Fries - Chicken Wings Near Me - El Monte, California

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Wingstop is by far the best place to eat but this location by far is the worst one I have ever been too, why you may ask well first let's start of by the first time I actually came to the location, I found loads of black hair in my wings and fries and they also got my order wrong, I wanted to give this place another try today and this is what got in my order a bag full of bullshit. Extremely upsetting never coming back here!!!!!! read more

Wingstop - Ranch - Chicken Wings Near Me - El Monte, California

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I'm a bit disappointed because I was expecting a lot more from Wingstop. I've often heard that it's better than BWW, but today's wings left me a just a teeny bit short of an average experience. We got 15 wings for $16.99 pre-tax/tip. The price itself isn't too bad, but the wings weren't that great. They seemed over-fried because the outer layer was a bit tough. Although the wing meat underneath was juicy, that initial soft crunch is what i'm looking for when I eat flavored wings... and with these, I had to gnaw through the edges a bit lol! Moreover, the flavors were also just alright. Still debating whether I like or don't like the fact that their Garlic Parmesan is a dry rub. It didn't cling to the meat so you're essentially left with bare wings, but it's a bit lighter (for those health conscientious folks!) than the saucy garlic parm that BWW offers. We also got the Spicy Korean Q, which was sweet and tangy, and I could definitely taste the ginger in this. It's got a kick but isn't overwhelmingly spicy for those of you who can handle a solid mild-medium spice. Also, once you eat the skin, you're left with very plain unseasoned meat around the bones.. Sadly, neither flavors wowed me and will not be something i'd ever crave. On top of that, my dad also had to unnecessarily wait an hour for our order even though it wasn't busy at all :( read more

Wingstop - 15pc wings | spicy korean q & garlic parmesan - Chicken Wings Near Me - El Monte, California

Worse quality than Buffalo Wild Wings imo. The wings are small and they drench it in too much sauce/seasoning. Would recommend Buffalo Wild Wings or BBQ chicken for better wing options read more

I placed my order today and there was a promotion of 5 free wings, and they did not validate my promo Code: what is the point of wanting to make the special days valid on Wingstop if you are not respected for orders in the app? I don't care about free wings, I just want you to be able to order the promotions that the app offers you read more

Wingstop - Chicken Wings Near Me - El Monte, California

I'm sorry! I like Wingstop so much but I really have to give this location two-star. I came on a Tuesday around 12:30pm. I ordered the small classic combo with 6 wings (Cajun, lemon and pepper), fries and a fountain drink. The sauce on the wings was not well mixed and the meat was too dry. There was only us one table but it took us around 20 minutes to get our food. So I'd recommend doing phone or online order for pick-up. read more

Wingstop - Fries - Chicken Wings Near Me - El Monte, California

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That is very disgusting he didn't even bother wiping off the area or sanitizing it. The dirt from his shoes falls into the oil they cook your wings in !!!!! read more

Wingstop - Very disgusted, how unsanitary is that!!!! - Chicken Wings Near Me - El Monte, California

ordered at 12:00 noon Saturday, got a email confirmation that my order be ready in 16-22 minutes. The store called me 15 minutes later and said I need to pick up with the credit card I used and my ID. And said my order be ready soon. 15 minutes later they called again, and another 10 minutes same call ID and CC. I arrive store 12:55, almost an hour after I placed my order. They checked CC and ID, order not ready. I saw them prepared another 3 orders not mine. Then some guy came in and asked for Christina's order, no ID/CC checking. And they also made Christina's order ahead of mine. At this point, enough is enough, I asked them to cancel my order. They asked me why, I said I don't know either. You made me wait 10 minutes in top of my hour preorder. You guys got to know that we can order anywhere. Even at another Wingstop, but definitely not with this location again! read more

Soo let's start off by saying that I love Wingstop, because I love wings. That being said, this location needs to train their employees to be more attentive and not look so lost. The tables were a mess, they didn't have clean trays? The restrooms were horrible. I only came here because it was the closest to me. I would love for management to really consider revamping the cleaning procedures. I wouldn't be surprised if the employees didn't wash their hands after using the restroom! read more

Wingstop - Dirty tables - Chicken Wings Near Me - El Monte, California

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This place sucks! I don't understand how this place is so busy. Website was hard to place order. Wings were salty. Should have listen to Yelpers and avoid this place. Will not go back read more

Paid for my order in full in advance with Apple Pay so I DONT have to bring my card with me. Paid in advance and they asked to see the card I used to pay for food and my ID. I comply and show my ID and explain I used Apple Pay. They then say they have to cancel the order because I don't have the proof. Waste of time and never coming to this Wingstop again. I better get my money back. Dumbest policy ever heard of. read more

Wingstop - Worst Wingstop ever - Chicken Wings Near Me - El Monte, California

Don't understand what's the point of putting in an online order if they won't make it unless you get there and show them your ID. The girl that called my phone after also couldn't even say what the issue was when I kept trying to clarify why they won't make it unless I go there and show them my order confirmation. read more

As of today Friday I think that Wingstop El Monte, is trying its best to do better in regards to customer service, some of the new hires (7 staff members 9/23/22) are really making an effort to be welcoming customer service and I do say only some. What disappoints me most, is the constant increase in pricing for the same amount of wings (meal for 2), the cup size reduce but prices keep going up, an extra 5 piece now 6.95?. A 15 piece and an extra 5 once upon a time cost 25. then 30., now the same amount of wings cost over $40. wow. I guess when you have so many staff members in such a small establishment you have to raise your price to pay them all. read more

Wingstop - Fries with extra sauce - Chicken Wings Near Me - El Monte, California

The service here is a hit or miss, depending on how busy it is when you come and who's working in the front. I come here every other week, and the gentleman with curly hair working in the front today (05/27 2pm) was really nice and friendly. I wish they had name tags so I could give him credit. Make sure to ALWAYS order online because the wings here are cooked to order so it can take a while sometimes (about 25-30 min wait). My go to flavor is Lemon Pepper and I always order classic (bone-in) because I think it tastes a lot better than boneless. I always get extra seasoning on my fries. There's a few tables to dine-in and 2 televisions that usually have sports playing. The prices here keep going up and the wings keep getting smaller, but I can't resist coming here because the taste of the food is delicious. read more

Wingstop - 10 piece Mango Habanero combo plus 5 Lemon Pepper - Chicken Wings Near Me - El Monte, California

You guys always forget something seriously I pay for the sauce and u guys forget it. read more

Wingstop - You forgot my blue cheese and I mentioned it 3 fucken times - Chicken Wings Near Me - El Monte, California

This was the best trip to wingstop I've ever experienced. One of my fries was shaped a bit different but I dipped it in some ranch and BOOM... Magical! read more

Wingstop - Chicken Wings Near Me - El Monte, California

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I went in today for lunch and I'm disappointed with the service I've received. I ordered my wings and somehow my friend behind me got her order before me. But that wasn't even the most upsetting part. It was the fact that some girl came in after us ordered her food and got hers before me. Turns out, that girl was friends with the cashier. They talked for a good 10 mins. The friend left, went next door, ordered her food, got her food and came back over and her order was ready when she came back. They also talked for another 15 mins. They also had time to gossip about the other man that came in to order food. Then, the other worker joined in. So who was cooking the food? The two stars are for the wings because it was cooked really well. Thank you for that! I tried to give them another chance but I don't think I would be coming back to this location. read more

The service is okay but the food is really bad. We ordered some boneless wings and it came out so salty. I feel like drinking pure oil when eating the wings. So greasy. Really bad in taste. read more

The wings were great to be honest but numerous times my fries came out undercooked, thought maybe it was that batch but no, this happened multiple times even when I DoorDashed, the fries were raw and lightly cooked, and too add to it they forgot my drink. And lastly, the wait sometimes is ridiculously long, 20-30 min just for two small combos with barley any people. read more