We decided to order wings from Wingstop for the first time in Cleburne. Don't believe we will be doing that again. The wings were tough, with no taste except the sauce, and not even warm. When I say the wings were tough; they were dried out like they were cooked previously and sat under a warmer or something until an order was placed and then sauce was poured over them. I picked them up right away and we maybe live two minutes away, so they should have been a little hot. Honestly, the Hickory Smoke BBQ sauce is terrible. Taste like someone poured a bunch of liquid smoke in BBQ sauce. I don't recommend to anyone. NASTY read more

It was packed and many people were waiting for take out orders when I was there. The crew was working very hard to get the orders ready and out to customers. The wait was reasonable and the food hot and delicious. Needed extra crew, but they were all busy taking or preparing orders so no one was left to clean or bus tables. read more

The fries ordered were way overcooked and stale. I did order well done fries but they were cooked to the point they were all crunchy like chips, and the fries that weren't crunchy tasted stale. I will also say that I saw a female staff member (with light brown long hair in a messy bun) in the back preparing wings stick her finger/hand in her mouth while she was saucing wings on the line, and did NOT wash her hands. This is my first time ever coming to this location, and I am completely disgusted by this, and will not go back! Wingstop has always been my go to for wings, but I will not give this location my money again!! read more

The night staff did not toss any of the wing orders because they was being lazy and didn't want to have to clean/wash the bowls out. They instead put the sause in our chicken box and then put the wings inside the box from the grease. You could taste any seasoning at all. I tried tossing them in the box and it still didn't taste like what I ordered. It was as if they put more of the sauce base and less off the dry seasoning. Very disappointed and then the workers acted like they didn't care it was so many returned orders this night. I heard the worker tell a lady this isn't Raising Canes. The lady said I know the owner do you want me to call her etc. it was a total disaster. I sent feedback to wingstop and three days later there still is no reply from them. read more

Wingstop - Chicken wings - Chicken Wings Near Me - Cleburne, Texas

tracy one of the employees was very nice and she was very helpful and she seemed very hard working and kind and the experience was good the food to was amazing as always! and the atmosphere is in nice and joyful read more

walked in not much enthusiasm and ordered like usual, I was met with disgusting looks. proceeded to drive home got home and noticed the 10$ I had spent on cheese fries had ended up being a small basket of fries with a few drops of cheese.then called wingstop to talk to the manager who left me on the phone silent before finally issuing a 10$ credit. the food was not subpar.will only go to burleson now on.dont know how to share a photo or I would! read more

The food is normal for Wingstop but I ate inside and GROSS everywhere you looked was absolutely disgusting. Dirty, dirty, dirty! Seems like no one has cleaned since they opened the place. Customer service is absolutely trash just like the inside of it that place in not kidding come look for yourself. Honest truth. Zero work ethic or pride! read more

My order was wrong, costumer service is crap, won't refund money manager lies about 35 day refund. Took another 30 min to fix my order!!!

Food was hot and delicious. Restaurant was clean. Everything was stocked well. New GM Brianna was nice and welcoming. Great change from what I'm used to at this place. Hope it continues to improve. read more

Wingstop in general is an awesome chain. Consistently good wings and service. Been eating at Wingstop for 10 years at least. I used to go to Crowley bc it was the closest now I go to Cleburne. It's always hot and fresh. In general this Wingstop isn't a "happening date night" kind of place. Not sure any Wingstops are. But I love Wingstop and Cleburne location never disappoints. Good job as always. read more

Wingstop - Chicken Wings Near Me - Cleburne, Texas

09/26/2022-Went to Wingstop tonight to place a walk-in order for some wings for the Cowboys game. I got there at 6Pm which allotted plenty of time to get back home and eat the wings. I waited TWO HOURS.....TWO HOURS....for my "All-in bundle" At one point the lobby had approximately 15-20 people waiting on their orders...one lady said she placed her online order at 3:30pm and set it to pick up at 6pm. She walked out at approximately 6:30pm-6:45pm. I want to brag on the THREE WORKERS that were working on a busy Dallas Cowboys game night, and trying their hardest to keep up all while still answering the phone/placing walk-in orders. I observed the hardworking staff get cussed out about 2 or 3 times. This issue was not those three employees fault!! There was no manager on duty (probably didn't wanna miss the Cowboys game). These employees were working hard, but management screwed them!!!!! I really did feel bad for the employees!!! When I finally got my order at 8:02pm the employee apologized for the extremely long wait. Again, I want to stress I am not upset at the employees working, but whoever is in charge of scheduling, and decided to only have 3 workers on game night at the only good wing joint in the entire city! The restaurant/restroom was very clean, and the AC definitely works and works WELL haha. read more

Worst wings stop ever!! Ordered online and gave plenty of pick up time and showed up and still not ready. Over 1 hour from the time I ordered. Ridiculous. They always take forever. Customer service is also horrible. read more

Horrible customer service, employees are extremely rude at this location. I rather just make the drive to buffalo wild wings in Burleson.

I always get my wingstop from this location since it's the closest. For some reason though everytime i go i order 2 boneless meal deals and they always forget one of them. They always make my food again but i still don't understand how they miss a whole meal deal. 20 wings. read more

This is my first Yelp review. Literally, the worst customer service I have ever experienced. The 2 ladies running the register (Jayla was the only name on the receipt, one had very fake eye lashes) do not care if the order is right or wrong or if the food is served cold or hot or if you even get your order while dining there. They don't even know how to correct the receipt when they take an order incorrectly. The owners should teach customer service 101 to the staff, because there was zero customer service skills on display. Additionally, the ladies were very mouthy when asking for correction. Everyone has bad days, but these two ladies would be gone if I owned the place. I will never go to Wing Stop again! read more

If you're looking for a young man to roll his eyes at you and give you attitude as you place your order, well... this is just the place for YOU. I ordered a 20-piece to go and two dine-in meals. I guess my request REALLY put him out. He sighed and rolled his eyes... AT ME! Oh no you didn't!!! Why don't you change your attitude, Son, and fill up the ketchup dispenser that I just spent 10 minutes trying to get enough ketchup to dip a fry into. It's hard to screw up chicken wings so the food was good. The location is clean but not sparkling like most other Wing Stop locations in which I have been. Again, wasn't offensively dirty; but, obviously the employees do just enough to make it presentable. No above and beyond here... ESPECIALLY the customer service. Yep, I knock off THAT many stars for bad attitudes. Update... as we were leaving, the cook was making fun of someone who had just placed an order and requested fries with no seasoning. read more

Your food will be served cold, no matter what I assure you, the food here is terrible and I can't wait until this landfill goes out of business so some decent people who will actually try to run a business can move in, I really hope the trash ownership doesn't comment either as they already have to other comments but clearly haven't done anything to change how they work. What a disappointment read more

I don't typically eat chain restaurants and this is why! This is not your typical Wing Stop. Customer service is horrible, all of the employees do not for one minute care about their jobs. French fries were brought with no seasoning (which Wing Stop is known for) and the we're over cooked and old, cold and hard. We asked to have them tossed in seasoning and they were brought back to us with a no season and a container for us to put on our selves. Well I'm sorry that didn't work for me, especially since they were cold and old. I was giving them the benefit of the doubt, but after that I asked them to make fresh ones with seasoning. The did exactly what I asked them to do. Wings were just ok, a few were cold, nothing special. The cleanliness was not up to Wing Stop standards either. Very disappointing read more

Lady at the counter went behind some door saying "fu$k,fu$k,fu$k" like I get you don't wanna deal with customers I guess but that's just rude and when taking my order she handed me a cup and than told me that's my cup like I for some reason didn't get that it was my cup than I got my food tasted ok I guess probably didn't wash his hands before making the food which is probably why I asked to use the bathroom to go puke so I asked the employee and she says "it's too the left don't piss on the flow I just mopped in there" not joking than as I was leaving I told her I throw up in the bathroom and after that she called me a bitch and asked her manager if she could clock out and beat my a$$ not sure why this place went some much down hill should've thrown up on that fleshy mopped floor tho read more

After getting my order wrong I went and asked them to please fix them and they all gave me a dirty look and even charged me a $1.73 for a mistake they made there customer service skills suck ass read more

ordered for pickup at 6 pm, showed up right on time to all the food FREEZING cold. all employees were mumbling out of their minds on Xanax, don't go here seriously! read more

Fries were cold forgot the ranch The wing sauce was all over the bag when I called to complain the guy said that I should of looked inside to make sure everything was done right read more

Sat for 40 minutes waiting on wings. They came out cold. The staff was unprofessional.

Friendly staff, exceptional wings, accurate order, now time to grub. This place was choice

I'm a little confused by the reviews here. Oddly enough I had never eaten at a Wingstop before this years NBA playoffs. My French fries were hot and perfectly seasoned, which I typically don't like seasoned fries. Yet these were awesome. Granted, the employees lack luster, but isn't that true in general these days. Great food and not overly crowded. Good for families. read more

Impressed! We ordered by phone 15 minutes out and it was ready and hot when we arrived. Got a 10 piece combo with the fries and it was great! Will stop by again when passing through Cleburne! read more

Hands down the WORST Wingstop I've ever been to. The drink machine was out of everything except no-sugar sprite. Waited 30 mins for (1) 10-piece meal to go. Should've checked before Getting back to hotel as the order was wrong & missing blue cheese, fries were cold & soggy. Employees have a terrible attitude & the blaring death metal music playing in the kitchen was not exactly enjoyable while waiting either. Avoid this place unless you just crave a terrible food experience & bad customer service. read more

I love wing stop food but the customer service was horrible this time. the girl who took my order was rude and did not know how to use the computer. While I was waiting for my food I heard her arguing with someone in the back she does not need to be working there. read more

My favorite new spot in Cleburne. When they first opened service was a bit slow as expected but now it is great. Wings always hot and fresh, friendly employees. read more

Out of the many times I've come to eat here, I barely get a good service. There is literally just one dude that actually treats you well, the rest treat you like they paying for your meal. Bad service, I'm disappointed specially at the worker name Lisa, really bad service. read more

Awesome wings, do not miss the rolls the bomb!!!!! Large eating area with plenty of room for friends and family. Great place to watch sports on one of the 8 televisions. read more

Wingstop - Wings and fries Aweso the rolls are the bomb!!!!!!!! - Chicken Wings Near Me - Cleburne, Texas

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Worst staff ever!! Waited 50 minutes for a small order. I might have understood if it was busy but there was only a few people in the place. When I got my order home...no surprise the entire order was completely wrong. Every time I visit this location It's a disaster. Drive the 20 + miles to another location of you want Wingstop. I really was really hoping that Cleburne would get this one right...I was dead wrong! read more

Had high hopes for this store also. Got potato salad today & the potatoes weren't cooked. Haven't called yet to complain yet but that's my next stop. Yes service is slow, I guess young teenagers don't care. I have always bought take out and had to wait a long time even tho I ordered online. Guess I'll be driving to Burleson :( read more

Good wings but NOT a sports bar. I always want to go hang out and watch a game here but they mute the games and play music. They do NOTHING to drum up business by supporting Texas sports teams. BIG disappointment. Doubt they will be in business long. read more