I DoorDash and came in KFC to pick up order staff was nice and fast. Store was clean.. recommend this restaurant when your hungry!!

Newly renovated and I was really impressed by the service. The crew is clearly working hard and wants you to be happy with your meal. Dining room is quiet and clean. read more

We walked in at 11:15a on a Saturday. Not a single person in the parking lot or inside. The young man comes out to the counter from the back. He was literally the only employee. We asked him if the chicken was fresh. He looked over to the warmer, hesitated and said yes. I said oh well if you're not going to make fresh chicken, then we don't want it. He said he would have to go ask. If you have to ask someone if it's ok to make fresh food when there are three of us when I'm about to spend around $50, this is not some place I'm going to even entertain eating at. read more

I knew better, I knew better. I got into Cleburne late last night and was hungry so I decided to use Grubhub for delivery since it works with my Hilton Honors. I looked at the restaurants available that were still open - all fast food - and I should have went with Taco Bell. But wanting something different, I went with KFC and a hot bites bowl. Oh the disappointment! KFC famous mashed potatoes with some corn, shredded cheese and 5 mini sized nuggets, hence the name "bites". No gravy on the taters to help out on the taste. No salt/pepper pack to help with the taste. Nuggets that you might find on a toddler meal. And no heat - scoville or taste. Thank goodness the microwave worked. As I said, I knew better. read more

1/2 my order was missing. Although it's my error for not checking before I drove the 20 minutes home, I had to make the trip back. The store did correct the error but the extra hassle was frustrating read more

Placed an online order and received fries instead of potato wedges. That was the whole reason I ordered from them in first place because their chicken sucks. Save your time and literally go to any other chicken place in Cleburne. read more

Horrible service.. horrible management. 1 person working. Asked for a dp, gave me the cup, I went to the machine and it was out. I asked if they had a different machine in the back... "This one is out too. We are out of dr pepper." He could have told me that before hand. They need help... and honesty. read more

whoever was taking orders at 5:50-6-05(sounded like an older lady. was talking to me like I was dumb, and had so much attitude towards me.

Depends on the day! We've had some good chicken but most days it's been old and yucky!

The service at this place is totally phenomenal. All of the staff are really kind, food is always good! I watched a lady come in tonight and cuss out the manager and the staff for no good reason. The manager was so kind and sweet the whole time. I really don't understand why people feel the need to treat other people so crappy. Please be kind to people. My wife and I intervened and asked her to leave. read more

I know this is a new location so I will be gentle . First off please please please get shades for the windows . It was so hot in there yesterday that we couldn't enjoy our meal . I understand long lines as that happens when a business opens and the new manager and employees but you have had months to train these individuals before opening a restaurant. The manager needs to speak very clearly English as well and that wasn't being done . The food was ok but nothing to write home about . read more

While we strive to please everyone that comes thru it's not always going to be a perfect visit we are not perfect just like any other food establishment in town we try very hard to make sure our food is fresh and while some always have something to say we always welcome feedback, compliments,or even a suggestion we know it's uncomfortable in our place cause it's hot but our boss is trying to get us going we want everyone to enjoy our food and be happy with our service but I wanted to share this a customer said there was polyester cooked on her chicken the picture below is our KFC product the cooks use those towels to pull the racks that comes out of 325°oil to place the fresh chicken on the pans that goes in our warmers all our products that we use all have time tags we have sinks for us to wash and sanitize our hands in almost every corner of our store some not visible to customers we get inspected by the city,KFC inspectors ,and a third party inspector all the time that is a requirement. We don't use food that falls on the floor nor do we feed customers bad stuff It doesn't work that way, old managers bad reviews shouldn't be based on the new crew now that is just trying to work and make a living we should all support our town and let us know how we can improve so we can share feedback with our bosses read more

KFC - KFC approved towels yellow for cooked food blue towels are for raw product - Fast Food Near Me - Cleburne, Texas

Went by a couple of times when it first opened. Manager seemed more interested in the waitress than customers. Ordered fried chicken which tasted like it was cooked the day before. Dry and over cooked. Next time I got their bowl. In Burleson the bowls were full, this one was only half full and didn't have the flavor. I heard that they have new management so I don't know if it's any better. read more

No pictures were taken of my food but I want to say thank you to Miss Mary at this KFC spot that we was visiting while we was here for our work stay. Miss Mary was very friendly and helpful in our order. Thank you very much for all your help read more

This KFC is miserly with its portions and the food quality is poor. I ordered the 16 piece family meal with four large sides. The large sides are only large if you fill up the container with food. A large Mac and cheese container that is only 1/2 to 1/3 full represents a very poor value. The mash potatoes must not come with gravy anymore as we didn't receive any. The corn had hard dried pieces and must have been sitting out all day. For almost $50 you would think they could do better - Very disappointing!!! read more

Let me start with this, I am a huge fan of KFC I mean who doesn't love chicken and mashed potatoes. But this place is fantastic such a friendly group of people who make sure your order is correct and will fix it if not. They just recently opened so there are the few expected hiccups but overall a fine establishment! read more

Their chicken is by far the best in Cleburne and they're always fast for me. However today I asked for just a sandwich with water and I got charged $2 for a bottle of water. I assumed the water would've been a free or at least a 25 cent cup of water. My order came out to almost $8. If I knew I would've been charged for the water I would've gotten the combo instead. read more

Kind of hit and miss here. Sometimes good, sometimes really bad. With prices that have shot up, the least they could do is give you chicken that isn't dried out and nasty. Guess I'll just make my own. read more

We didn't get what we ordered. The coleslaw was missing in both of our orders, we ordered extra crispy and got regular that was extremely greasy. The receipt we got belonged to someone else. Disappointed. read more

This place is horrible me and my fiancé sat in the drive through for 10min literally the only ones there and they were like give us a minute, after 10 min. Then I come in again to give it a second go and of course the fried chicken was mushy and soggy and just gross I wouldn't recommend this joint read more

NOT RECOMENDED ANYMORE When they first opened in Cleburne again, the chicken was good today they gave me a thigh and a wing that was so small I've had bigger chicken in a hungry man TV dinner if this is the crap their selling now they will probably be out of business again soon , churches chicken might not be the best but KFC is terrible here again get better or go out of business. read more

customer service was bad, they were very rude and i got food poisoning from the chicken strips. also found out that my friend also had the chicken strips and also got food poisoning a couple months back. weird. read more