Food was freshly cooked. The chicken tenders were juicy. The employee was friendly. The ambiance is like a sports bar minus the big TV that shows sports. Minus the beer, wine, and spirits. There is an outdoor seating shared with other food establishments from that plaza. I wish they offered powered cheese french fries and (powered) hickory barbecue seasoned french fries. Parking is at the back shared with other establishments. read more

Wingstop - Outdoor seating for customers from restaurants/food establishments at the plaza. - Chicken Wings Near Me - Alhambra, California

Lemon pepper wings are amazing ! Very crispy. My go to wings It's a must try if haven't yet . Also there fries are delicious! Great customer service very welcoming , and nice . Clean environment inside seating And outside area . Nice and bright inside . 10/10 read more

Wingstop - Chicken Wings Near Me - Alhambra, California

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Placed an online order and my husband picked it up. He clearly gave his name and even asked if it was the right order the employee said yes. We got home 15 minutes later and realized it wasn't even our order. Do you not check names before handing out orders? Really frustrating and a waste of time! read more

Server/ manger ( Andrew ) Absolutely worst experience I've had at any wingstop to date. I've been eating at wingstop for over 10 years and have never experienced customer service like this. ESPECIALLY from a "manager". I first asked if there where any online deal available one that aren't listed on the menu and received a nonchalant/ rude response "I don't know maybe" I dismissed that attitude and order a simple meal for two 15 piece to make matters easier. I got my two cups and went to get my soda. Tryin to get soda there was No ice and it's only 10:30. Two and a half hours before closing. I politely asked if there was any ice available and again was rudely replied with a short dismissive answer. Lastly requesting a small side a Cajun sauce to go since there was wasn't much on the fries after asking request for extra upon order. I was given a side with no lid when I have a "to go" order I had to request a lid additionally so I can take it "to go" a scoff away and was handed a lid. I request my servers name and he responded with why. I said I'm curious so I can leave a review. He told me he isn't going give it to me, so I requested the manager and he said "I am" and I followed with so you're the manger and you refuse to give me your name for a review. Responding with yes, I don't need to tell you. I told him I don't have a problem with the food rather his attitude, especially coming from a "manager" I asked for the store number and he gave me that which I'm not sure was even accurate. All that aside I come home ready to enjoy my food even tho the customer service was horrible. Only to come home realizing I'm missing 5 out of the 15 wings I order. Not only did I over pay for food that was missing I had the worst service at this restaurant. I'm extremely disappointed and won't be returning. I really hope wingstop addresses this unacceptable behavior. Especially coming from someone who is a " manager" Honestly seems under qualified and lacks the customer service skills needed to properly work in this position. The only reason I was able to get their name was thanks to the receipt. I hope Wingstop addresses this issue for consistent/ loyal customers such as myself. Truly makes me reconsider shopping elsewhere where staff are more properly trained or upholding company quality. read more

Wingstop - Hosts name (Andrew) Amount paid for missing food - Chicken Wings Near Me - Alhambra, California

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Tbh... I'm just very disappointed here because I ordered an 8pc combo boneless and out of the 8 pieces that I got... 1 boneless pieces was like a size of a small meatball while the other boneless chickens were like the size of Raising Canes tenders. SMH. I paid $17.00 for an 8pc boneless chicken and that's what I get?! A small tiny meatball looking thingy. I feel like they should have the same sizes to make me happy as well as other customers. No wonder this place doesn't have much good reviews. Smh. The ambiance here is nice. Another thing I noticed is that they DO NOT have any trash bins inside of their Fast-Food place and I asked the workers on where the trash was and all they said was the "outside bins." I'm like bruhhhh seriously?! But overall, The service here was great! That was the only thing that I liked here. But the food wise, not so much. Total disappointment. read more

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If I could give a zero star, I would staff is completely clueless on how to do. Job district manager is an even bigger mess wasn't help at all very rude when it's his job to help customers I received spoiled ranch and when asked for my money back was reassured weeks on end that I will receive it I even got hung up on and never received it and when I called back to ask, the district manager said it not his problem I recommend saving your money and never coming here. District manager doesn't even train his employees. read more

Wingstop - Ranch - Chicken Wings Near Me - Alhambra, California

This employee was extremely RUDE it ruined my appetite. I walked in and politely asked for the key to the restroom. She didn't say one word to me, rolled her eyes and walked my daughter and I to the restroom. I still said thank you as she opened the door for us and she gave me the exact same reaction.I don't know this girl from anywhere so I'm not sure what her problem was. My husband still ordered food from here. If anyone comes across this girl be careful she's grouchy. Hoping management see's this and she gets disciplined. She said her name is Nayeli, she likely lied for all I know.They don't wear name tags. I should add the restaurant was completely empty when we walked in so it's not like we were causing an inconvenience for any in-person customer orders. I did hear her deny another woman (customer) access to the restroom after my daughter and I used it. read more

Wingstop - Chicken Wings Near Me - Alhambra, California

Honestly, I ordered some garlic Parmesan & original hot, sent my son to go pick it up for us, he got home eagerly ready to eat, and our wings WERE PLAIN! Unseasoned! :( very upset, I did call the store, I passed on to the night time manager, I wish I would've got her name, but she as very accommodating and completely understood my reasoning after working a long shift and getting the wrong meal. Above all, I even forgot about being upset, bc of how kind and understanding she was!!!! THANK YOU! Definitely & will always be back here! read more

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Food is fine but overall for the safety of your own customers you could at least put a seal sticker over my ordered drinks and my order period and fill them up properly. You guys DO charge $5+ online for a drink just to fill it half way like it comes out of your own pocket. Food came unsealed with no sticker and halfway which for your price tag is CRAZY and mid. read more

Customer service is awful here. Don't call them about anything expecting them to help because their employees will just divert fault to the delivery service even though they forgot the items AND even though order was placed through the Wingstop app. Never using that again either. read more

We ordered a day in advance to get 100 pieces of wings for Super Bowl Sunday. This was my first time at this location and when we entered, all the tables were pushed against the wall and the chairs were stacked on top of the tables. There were also a lot of preorders organized and the service was quick. I got my wings and I wasn't rooting for any particular team. read more

Wingstop - Chicken Wings Near Me - Alhambra, California

The parking is easy and spacious. The staff are very kind. The food is always nice and fresh. My favorite/go-to location!

Date of visit: December 31, 2024 Selections: Meal for 2 - 15 pieces of boneless wings - 2 drinks - 2 ranch dips - Large fries Cajun Corn Cob Experience: Considering we came here on New Year's Eve, this place was very busy with people waiting for their orders. When we came in, there was someone on the phone with an upset customer, so we couldn't place our orders rights away. As soon as she got off the phone, she called over the cashiers to take our order, which is weird cause they could've taken our orders while she was on the phone... The cashier we got was soft spoken, so it was hard to hear him with the music pumping through the speakers. We decided to dine-in and split a meal for 2 as well as got ab order of Cajun Corn Cob. People were coming in and out to pick up or place an order and it just seemed like the cooks were playing catch up with all the orders being placed. We did not have to wait too long for our food and just enjoyed being able to eat while playing Pokemon Go/people watching. When I went to get my drink, the soda fountain machine was overflowing with ice and soda in the tray. Everything tasted good to me, even though my husband said one of the flavors didn't taste right to him. The Cajun Corn Cob was definitely my new fave since I like how they were bite size pieces and the kernels came off pretty easy. Definitely fun to eat mindlessly. Definitely would give this place another go when it isn't too busy and will for sure order the Cajun Corn Cob again. read more

Wingstop - Meal for 2 and order of Cajun Corn Cob - Chicken Wings Near Me - Alhambra, California

Food is hot and fresh even when you order delivery. The service is excellent, these kids should get a raise. Cool relaxed ambiance. Pretty chill here. Would recommend. read more

This is the only Wingstop location that is amazing, the one right next to Kohl's. They fry their wings until crispy perfection every single time. Stays crispy even with a 25 min drive back home and letting sit for another hour. Ever since trying this location, I can't have Wingstop anywhere else. I make the drive out here for this spot. Parking in rear, does get packed during lunch and dinner rushes due to where it's located. Kind of odd that there isn't a single trash can inside the restaurant. There is one in the restroom only. Don't mind it being a little messy, if you dine in you'll need to take your trash outside towards street entrance. They don't skimp on sauce when you order their Louisiana Voodoo Fries. Other locations skimp out on sauce and you're basically eating their regular seasoned fries with dip of sauce drizzled on top. read more

Wingstop - Chicken Wings Near Me - Alhambra, California

Sadly, I have to echo the other one-star reviews. The customer service here is nonexistent. We ordered dinner directly through their app (not a third-party service) and received the wrong order. When we called the restaurant, the phone was passed around to several people who didn't want to help. We were finally told that if we wanted a refund, we'd need to contact their corporate office -- which, of course, is closed on a Saturday night -- and that they couldn't send our correct order. Martin, the manager, offered no assistance, and Danielle, the employee on the phone, showed no concern that we were left without food or a refund. Completely unacceptable experience. Avoid this location at all costs. read more

No customer service no manners I got here and was waiting like 4 minutes before I got greeted by a guy, the ladies were just tossing wings to another basket. I do Uber Eats and now my order is not ready.. Been here for 10 minutes now read more

I placed an order for pick I had it scheduled for 4pm. The next day I arrived at 3:44 no one was at the counter but then a gentleman came to help and confirmed that the they had not started on my order because I scheduled it for 4pm. I ordered a 75pc boneless pack. He said they would start it right away. The order was ready appx at 4:10. 10mins off schedule since he had to remind me my pick was at 4. It might not be a big deal to some but it sure is when you have things planned. I had the order delivered to my son's school a little late but I'm assuming everything went well since they didn't complain. read more

Yelp Review (Wingstop #1944 - 1129 S. Fremont Ave.) I don't write reviews often, but Nick at this Wingstop deserves recognition on a corporate level. He didn't just take my order--he owned the entire experience with professionalism, accuracy, and genuine care. When a small issue came up, he handled it instantly and with composure. That kind of initiative and leadership is rare, and it directly reflects on Wingstop's reputation. This wasn't "good service." This was brand-level excellence. Nick turned a routine visit into proof of why customers come back. If Wingstop values long-term loyalty and talent retention, then employees like Nick need to be recognized and rewarded--not overlooked. Ignoring this would be a failure of leadership. read more

Brandon G helped me with my order today very respectful and funny overall I had a great time I was having a bad day and he made it better would recommend this Wingstop read more

Yummy boneless. Their honey mustard is AMAZING. Costumer service is good! I will definitely be coming here as my to go wingstop

I hesitate to come to this location even though it's the closest to me but every time I order from here they always either mess it up or forget a part of my order, EVERY TIME! read more

I love the wings here and love the variety of flavors! I also love that they have a crispy option. I like mine well done. Takes a little bit longer, but worth it! I also love the service. Everyone is always nice. Our cashier tonight was Judy and she was really nice. Took a survey and got a free set of fries with our order! I also really like how clean this location is. One can always appreciate cleanliness where one eats! Will keep coming back to this location! read more

Wingstop - Clean store front - Chicken Wings Near Me - Alhambra, California

I really wish I could put zero stars. I just tried to place a to go order in person and it seemed like the most difficult task for the staff. I had to repeat my order 3-4 times to the cashier and he still got it wrong or continued to ask me the same questions I just answered. After a while I place my order and go to Kohl's while it's ready. I gave them 30-35 mins to make my order and when I get back they say THEY CANT FIND IT, then another co worker says they never even made it and another can't find the ticket. RIDICULOUS!!! all they bother to say is " oh we can remake it" no apologies or explanation. At this point I want a refund and it took about 4 - 5 staff members to figure out how to issue a cash refund. This place is a joke, and so are the workers. read more

Really nice experience. A BIG HUGE shoutout to William the manager who was VERY kind and helpful. He is very professional and respectful. Thank you Wingstop of Alhambra! We appreciate you guys! read more

Hunger was the reason my wife and I decided to leave our comfy couch and explore our food options. After driving around for about 10 min we decided to give this wing stop a try. As soon as we entered the last restaurant the only lady in the cashier was on the phone and made us wait a while until she hanged up and ask the 2 guys in the kitchen to help us instead of her. When we received our food the wings were not crisp, cold and dripping in sauce. The Hawaiian flavor was really disgusting tasting like oil the other 2 flavors spicy Korean and Louisiana rub were up to standard. The forks and soda cups were forgotten so we had to ask for them. The place was dirty with no trash can available and a soda broken machine with soda coming out of the drip tray. Disappointed to experience this at one of my top favorite food chains #wingstop read more

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I blame management for the lack of quality and customer service from their employees. It shows that there is no leadership or drive at this location, so I suggest you just shut down! It's called fast food, literally just chicken and fries. There is no reason for 1 bag of fries to take 40+ minutes to be ready. Unless you suck at your job, or don't want to do it. Last time I was there (1month), I was 1 minute away from going into their kitchen and doing it all myself. Order in advance? You'll still be waiting that long, because they dont start the order until you show up. Also they skimp out on the amount of fries you get. A regular size looks exactly like a large order of fries - Make it make sense? See ya never. read more

By far the worst Wingstop experience. No wonder you guys have 2 stars. Upper management and owner doesn't care. Lemon pepper and mango habanero sad. If you don't like your job then do something else please. The most petty workers I've ever seen. read more

Wingstop - Mango habanero - Chicken Wings Near Me - Alhambra, California

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This location is horrible, the man who took our order got it wrong and instead of ACCEPTING the fact that it was wrong he decided to switch the story up in order to save himself. His coworker, short lady, was utterly rude, incompetent and overall had horrible customer service. Constantly told us, as the costumer, that we were in the wrong despite others around us agreeing with us. Do not recommend this location. Save your time and money. read more

The location itself is pretty good, right next to plenty of other businesses, restaurants, shops, desserts and coffee places, and a short drive from the movie theatre. I don't mind Wing Stop and I generally enjoy it when I order it with friends, but I wouldn't necessarily choose it because I find their wings either too salty or too bland. The outer skin usually tastes too salty and the inside not flavorful enough. It's not bad for the price though and it's convenient. I actually really enjoyed their fries. The had a really unique flavor. Almost as if they had been cooked with sweet potato fries? I'm not sure what gives them that flavor though considering they don't offer sweet potatoes lol. Customer service isn't bad or rude, but the staff is quite comfortable and casual. Overall, they're not bad but I wouldn't usually choose Wingstop. read more

This place is closer to my house but I find myself going to the one on Main street because the customer service there is slightly better. The kids they hire here are rude, & have no customer service skills at all. I usually order online and choose a bottle Coke, as I don't like fountain drinks. They told me I couldn't get the bottle because I chose the 20oz drink & when I pointed out that the bottle is 20 oz, they slammed it on the counter. The last two times I went there, they refused to give me a bottle drink & said the orders come with fountain drinks only. But as you can see from the picture, I didn't select a fountain drink. read more

The customer service was so bad here. I made an online order and went to the pick up window and asked if it was ready, and the worker there told me it was busy and to ask up front at the cashier. My order took twice as long as promised and when I asked for Ketchup, the same employee at the pick up window told me to ask for ketchup at the cashier. Worst of all, the place was filthy. The floor needed to be swept and tables needed to be cleared. I've attached photos of how dirty the place was. read more

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I paid almost $18 for a 6 piece boneless meal and they gave me garbage! Tiny nuggets with no chicken meat and the fries were not fresh and overly salty. The place smelled terrible like old cooking oil and it was empty why I didn't run out I have no idea. DO not give this place your hard earned money. read more

I feel like people only write yelp reviews for chains/fast food restaurants when they have something bad to say but this is my favorite wing stop location. There's plenty of parking and they're open late. The people who work here are cool and on numerous occasions have given me an extra wing or a couple extra, and I've even had someone here give me an extra ranch once. It's definitely one of the smaller ones I've been to but late at night it's usually not busy at all and they keep the place clean. Wingstop's online order system is pretty easy and there's always a deal going on, and this location always has my order ready on time. read more

Came on a lunch, restaurant was spotless. Greeted with a welcome by Douglas, super quick service and courteous. He told me how long my order would take. Order came lightning fast, quicker than expected, and was piping hot! PERFECT! Jasmine made sure I double checked my order to confirm everything was correct. 100% one of the better operated Wingstop locations. Thanks Fremont Wingstop! read more

The worst wingstop in general. Beside the fact that the food takes forever and ends up being of subpar quality since most of the time the staff is busy talking amongst themselves instead of working, the orders are ALWAYS wrong. It's not difficult to make sure the right amount of products is in each order, however this always seems to be the problem. Drive somewhere else as this location has a lot to improve on. read more

Wingstop - Received bits and pieces in a Large order of fries - Chicken Wings Near Me - Alhambra, California

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I ordered my order from the app. It said it would be ready by a given time. I went there and it was insanely disorganized! There was no actual line and people were going up randomly to the counter to get their pickup order, which were not ready. It took them 5 minutes to find my order, which was supposed to be ready 15 minutes prior but because it was so disorganized it took forever to get to the counter. On top of that the food wasn't great. The chicken was dry with way too much sauce and the fries were soggy. Good thing I got this disappointing meal for $0.01 with T-Mobile Tuesday, but then they canceled the deal? I have never seen a T-Mobile Tuesday deal "sold out"! Wingstop is a joke! If you can't hold up your end to a deal don't offer it! According to wingstop marketing, they told T-Mobile to stop the deals. read more

Good service from the girls working. Fresh food came out hot, very patient with our little niece. Flavor was good and fries were crispy! The machine had my favorite soda too! I'll comeback again. read more

Great service! Friendly staff. Food is fresh and very tasty.. Order the boneless buffalo wings and were very tasty read more

Douglas & Jasmine gave us stellar customer service, they were very polite, made our order quickly, and ensured our wings were fresh unlike other locations. Best wings in the SGV! read more

Wingstop - Menu - Chicken Wings Near Me - Alhambra, California