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    Windward Ford

    2.1 (48 reviews)
    Closed Closed

    Services - Windward Ford

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    9 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Windward Ford Photos

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    Recommended Reviews - Windward Ford

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    Nice T.V.  Wonder if it works?

    I purchased my New Ford Vehicle from Windward Ford so of course, to ensure there's no questions about anything vehicle or service related, I drive all the way from Makaha, where I live, to get my vehicle serviced here as well. Dear God! They are the SLOWEST mechanics I've ever encountered!! My most recent visit was for an Oil Change and Tire Rotation. 3 HOURS!! And STILL WAITING!! For a damn Oil Change! And on a side note: Don't expect anything in the waiting lounge. . no snacks, no coffee, nothing even on the t.v. that just sits there turned off. . Oh, there's a coffee maker, but no cups or coffee to be made.

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    9 years ago

    Business owner information

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    Christian D.

    Thank you for taking time time to share your great experience.

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    10 years ago

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    5 years ago

    I will never go back! I witnessed JR in service cussing out a customer and it was so unprofessional!

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    Page 1 of 2

    Ask the Community - Windward Ford

    Review Highlights - Windward Ford

    I just wanted to thank Darren Bruce for taking wonderful care of my vehicle this past Saturday.

    Mentioned in 4 reviews

    Read more highlights

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    Tenn's Enchanted Lake Auto Center

    Tenn's Enchanted Lake Auto Center

    (91 reviews)

    I have taken my car to Tenn's Auto for safety inspections and they handled those efficiently, on…read moretime, and without any issues for several years. I also got help when my a/c failed and they were able to keep my a/c going without a lot more expense on my part. But then my 2010 PT Cruiser seemed to have some serious problems about 4 months ago --initially a dead battery which was replaced on 10/17/25 --but then my car died again within a month and was towed back to Tenn's with what I was told was an anti-theft problem with the key setting off the car's alarm system. Then my car sat for 5 WEEKS while nothing was done until around 12/23/25. I kept calling for updates every week and would be told by the front office staff that they were "short-staffed" and just needed "another week". I also talked directly to the mechanic (Blake) who told me that the car was actually running but he hadn't had time to really investigate what was going on but that he would be able to set aside a few hours before Christmas to figure out what was going on with my car. In the end, the only thing the mechanic could do was put in a temporary battery disconnect system to bypass the key setting off the alarm when I tried to open the car door or turn on the ignition. Except it didn't really work. I texted Blake right after I got my car home and he suggested I wait longer than 5-10 minutes to reset the battery; I should try waiting 15 or 20 minutes. I waited an hour. I tried the next day and the next. I got my car to work once or twice in the next 5 days. But not after that. Tenn's was closed for the holidays until 1/6/26. There was never a way to leave a phone message and my texts to the number that I had previously texted went unanswered. Eventually, I decided to sell my much-loved car for parts since it wasn't running. Two different people showed up who looked at the temporary battery disconnect lever and they were each rather surprised at how it had been installed since it was 1) on the positive battery terminal rather than the negative and 2) it was loose and so close to the metal frame of the car. Evidently this was a risky situation for creating a spark and potential fire each time I used the car. The Tenn's mechanic said on my receipt that my car needed parts that weren't available from their vendor or the dealership (SKIM and PCM module) but as it turned out, I sold my car to someone who was a very experienced mechanic who replaced the worn ignition and got the car running again. It didn't need the two modules that were recommended at all. I'm still really upset because I don't think the Tenn's mechanic knew what he was doing at all but he never gave me the option of taking my car elsewhere; instead he put in a potentially very dangerous and completely inefficient "solution"; wasted a lot of my time and money but most important of all, he undermined my confidence in mechanics in general and Tenn's in particular.

    What they can improve on is not making the same excuse they gave me last year when they canceled my…read moresafety check appointment the day before "our safety check guy is out sick and we don't know when he will be back" same exact excuse as last year. Won't make the same mistake of making a appointment with these guys next year.

    BES Auto Repair - 86 t3 transporter. He did the exhaust and ecu.

    BES Auto Repair

    (30 reviews)

    Ok I think it was known at BES Auto at a point in time. It goes by Auto Correct now same address…read more Service was absolutely amazing, I have only been to this place on island but I can say it is the best place on island and I always go back. They are super quick and high quality work. They staff is kind and the shop is affordable.

    Brought my VW Bus to the island with a Subaru Conversion, car was running great but I was looking…read moreto build a relationship with a local VW expert to help me further restore the bus, so wanted to start with a small job such as repairing the steering column or etc. Brought it to this place from a tip from a restaurant supply store on the other side of the island, but did not check the yelp reviews which I now deeply regret. Learned from a local that this place had quite a history, and rushed to get my bus back, however the damage had already been done. It's unclear if it was from truly poor communication or just poor workmanship, but the radiator protective cover was removed/cut down without my approval, I only asked that a plan be put together for possibly moving the radiator. This left the radiator vulnerable to rocks, at which point it was damaged and caused the engine to overheat, destroying a brand new Subaru engine resulting in thousands of dollars of damage. Dealing with VW Buses is problematic anywhere as they are un-reliable vehicles, and of course a non-standard bus like my own requires extra care in addressing. I would caution anyone looking to repair their VW Bus to heed the warnings here about the quality of the communication and the results of repairs in other reviews. In general I try to interpret even poor interactions as generously as possible, as my need for great local support and contractors is high, so I was extremely disappointed with this interaction. The benefit though is that many locals who have had this shared experience have pointed me to better options.

    Windward Ford - autopartssupplies - Updated May 2026

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