Refreshing to say the least. I was ready to give up after having made at least six calls to many…read moredifferent stores and websites, until Patty on 4th Ave., So. in SEATTLE answered the phone. Fortunately, while I was allowed to hold, she went to extra mile, through a couple of their different departments and found what I was looking for. Patty then got back to me on the following week to tell me the item had been sent to me as requested, which arrived today.

I think it's a great ideal!! I enjoy the wilderness, as well I love bow and rifle hunting...read more

Huge REI store with an amazing selection and great service. They even offer 1 hour of free parking…read morefor customers -- which in Seattle is already a big win on its own. The store is one of the largest I've been to, and they truly carry everything you might need for outdoor activities. Staff members were friendly, approachable, and consistently helpful throughout the visit. Overall, a smooth and pleasant shopping experience with no complaints.

The REI flagship store in Seattle is a must-visit if you're a fan of the recreation equipment…read morevendor. We've been here before but it's been a couple of years, at least. We stopped by recently and it's still cool to see such a big location. It has multiple levels and filled to the brim with gear for hiking, running, cycling, and camping. Outside of the store, there's a little trail they've set up for you to test out bikes; not sure if they let you do that with hiking boots, too. Since it's Seattle, you can find more than a few items that feature BigFoot on them. Service is always terrific and I like the fact that they have such a generous return policy in place if you're not satisfied with your purchase (for members on eligible items. it's within 1 year of purchase, even if gently used).

I always drop off my Beta LT and Rush Jacket during their annual wash week…read more Always nice seeing the new colors that come in, and the attention to detail the staff/team has. They're always so knowledgeable and helpful! Thanks Arc'teryx Seattle!

The service is absolutely amazing! Came into the store just to browse, and received amazing insight…read moreon a ski jacket. Every single worker was beyond helpful and so friendly. If you want helpful, friendly, and easy service, come to this Arcteryx store in Seattle.

I absolutely had a great experience at this location , Matt was super friendly and helpful , great…read moreinventory and one of my favorite outdoor brands Thank you again

After just returning from Alaska, I was drawn into this store because of the hike adventure/outdoor…read moregear! That, and I've seen their logo (the fox curled up) almost every time I am in an airport or doing anything at a busier National Park or such. I tend to pay attention to travel brands. Looking for items that will last decades, not months. Value of product matters- and their backpacks, day packs and pants all are on my radar! I was also impressed with the staff- namely, Samuel who greeted and chatted with me a bit. No pressure sales here- the associates are there to answer questions and help. The quality of materials make the higher cost more palatable. But- I will be hunting for sales and/or clearance! Happy shopping and an even happier adventuring! Gear that screams EXPLORE!

I have purchased several Filson items after discovering their store in San Francisco. I try my…read morebest to purchase products made in the US. Now not all of their products are manufactured in the US but many are. Everything I've purchased is meticulous constructed and holds up exactly the way you would expect. It's not inexpensive but it's a high quality product at a reasonable price. I've seen complaints about the service. I'm both their flagship and SF stores the services has been great, attentive but not intrusive. If you're in Seattle you should definitely stop by and support a a longer term local merchant. Unfortunately there's not too many of them left. I'll keep going back 2/13/2026. I just received my repaired waxed canvas jacket back. I have worn this coat for at least 7 years and have had two repairs done on it. They do a fantastic job and I could not be happier. The jacket shows every scar from my abuse but I continue to wax it 1-2x per year and it keeps going. If they still made this coat I'd buy another, until then I'll keep getting it repaired. Their clothes are worth every penny. I continue to shop with them and and am glad to spend my money with a company that appreciates their customers.

We did the factory tour and that was SO FUN! Plus I snagged a discounted wool jacket so I'm very…read morepleased with my Filson outing! Everyone who works there was so kind and very chatty. And yall sure know how to boost a girls confidence because I got so many compliments on my clothing. Much appreciated Filson team!

Quality/Quantity - We are loyal to the brand. Overall a nice…read morelocation, but maybe biased because we (of course) prefer our local store. Ambiance - Decent size location. Clean and organized. See pictures. Service - Good customer service. A team member overheard me talking and questioning a jacket. He rushed over to help and answered my questions. Price - Expensive, but that is the price for quality. Owner Comment - Congrats on your success since 1973. And thank you for also giving 1% to not-for-profit workers "to defend the earth." And having programs that raise awareness of environmental and social issues. My favorite program is Worn Wear. You can either sell Patagonia your used clothes or trade them in so they can fix it. I believe that reusing is better than recycling. Furthermore, they give you credit ranging from $15 to $150.

First time ever shopping at a Patagonia store in-person, and this location is so spacious and has a…read moregreat selection of outerwear! I usually shop for Patagonia online or at the REI Co-Op so I was looking forward to stopping by just to window shop. As soon as we walked in, we were greeted and asked if there's anything we were looking for in particular. We were just interested in browsing, and I found customer service to be quite helpful once we were ready to try a couple jackets on. The fitting rooms are in the back of the store and well kept. Patagonia was running a few sales on past season wear and discounts ranged from 20-50% off. I scored a kid's Synchilla jacket, which I purchased for $43.99, and Patagonia offers repairs which is a great value add. Overall, great store if you love the brand and worth checking out!

I make a visit on each Seattle visit on the off chance they have something I may need…read more Quality merch and very good service. Check out their website for current hours and sales.

Received a dented , creased rain hat and was given the amazing run around to receive a prepaid…read moreshipping label to return to the company. Amazingly poor customer service ...we sent required photos -they said they had to hand the claim over to there insurance investigators ...we got tired of dealing with this non company -don't waste your time and effort -this is a BOGUS OPERATION. We never received our label...

Came by on foot while visiting Seattle before going on a fishing trip and hoped to snag some…read morewaterproof hats. The workers here are very friendly and the shop itself is large with a ton of supplies from bags to camping gear, paracord, shirts, sweatshirts and pants, hats, gloves etc. The guy who was working when I came in let me try on a bunch of hats for color and sizing preference so I could get my perfect fit. 3 stars because I was also looking at the wool gloves for cold weather conditions and noted moths present on nearly all of them so wouldn't recommend buying anything in the store made of wool as its likely got some moth contamination present.

Clothing that actually fits my large body was available on rack in Seattle. I bought a few items…read moreand it is working out well.

Chill atmosphere to relax and be comfortable. Glad we found this place! Ordered some coffee and…read moretea. Staff is so friendly and helpful. PNW vibes!

This was one of the best coffees that I had in the Seattle area. My fiancé got a caramel latte and…read moreI got a Cortado and both were perfect. This is such a cool and unique coffee house. They lean in on community and outdoors by offering classes for people to come and learn or to rent gear. It also has taps for beer! If I lived in the area, this would be my go to spot. The place has ample seating for people come and work. The staff was welcoming. What's not to love!

I recently bought a Orvis Clearwater 9 foot five weight and my first time using the thing like…read moreseven or eight casts in the thing snaps in half just from casting the thing.I called Orvis to try and get them to fix the issue and they charge me $60 to repair the Rod when I've used it less than one time. Don't waste your time with Orvis. I will be sticking to Lamson in the future

From style to service they have ALWAYS met my needs! I have shopped them for many years and even my…read morefirst buys turn eyes, and they are so current that others want the style of clothing I have on!