GREAT SERVICE!!! Seriously! Talk about a last minute dress I needed! I came in on my birthday and explained to the lady, Chelsea, that I needed a birthday dress in less than 1 hour. I was expecting a dress from Amazon and unfortunately it fell through and my product wouldn't be shipped until July. I was so upset! So I came to the mall and walked into Windsor. The lady Chelsea greeted me and asked me what I needed and my size. She brought me a variety of different dresses and styles and colors. She was so sweet. When I told her it was my birthday she wished me a happy birthday. I was very satisfied with my visit with such good customer service. It's rare to find these days. Thank you so much again! Will definitely be back :-) read more

Horrible customer service!! I was not greeted when I walked in and the large girl had the craziest attitude. I asked for a top in my size and she ignored me when she wasn't even busy just on her phone. Later when she ringed me up she had the rudest tone and seemed like she didnt want to be helping me. read more

The Store Manger was very rude, she told me she would hold my items overnight then she placed it back on the floor the next day it happened to me twice and the second time I want to confront her about it but she wasn't there, I told her I would be back and I came back to find my items gone again even though she said she would hold it overnight and she had other items in the holds but decided to but mine back. I spend a lot of money at this store but the service is very trash and the store manger is unprofessional, she confronted me and told me one of her associates told her I called her weird for putting my items back which I said yes it was weird since they had other holds still in the closet. Very weird, very unprofessional, horrible service I will not be shopping there there needs to be new management the service is horrible they do not put the customer first. read more

the service here is ridiculous cant even ask someone to help you bring down a dress here without them being rude and serious like they hate their job. get a different job!! clearly this isnt the job for you little girl. horrible service wont be coming back i should of read their reviews. horrible service! read more

This sounds more complicated than it is but this store always has a very limited amount of inventory, yet everything is so packed into their racks you can barely look through their clothes. Their customer service has always been lacking. Super super unfriendly. From the people frantically running around in the back and dressing rooms, to the employees at the register. Based on their constant attitude I can only imagine that they are expected to work very very hard for very very little. read more

Windsor - Women's Clothing Near Me - Riverside, California

I love coming to this store. I will only go when yesenia is working. She is one of the most helpful ladies in this location. I'm always indecisive about any dresses I want. She is super patient and will take her time helping me find something I will love and will fit perfectly! I went twice this week because I couldn't decide on my outfits and she was nothing but helpful and kind. read more

Horrible experience shopping here. The customer service and attitude was bad. I will not be shopping here again.

Best place to get your dress for any occasion simply the Best I love Windsor and prices are so economic

Love the size of the store and it is not cluttered like most windsors! Super friendly too!

Great service and the staff was very friendly and the new store at the Tyler mall looks great

One of the few stores in the Tyler Mall, other than Express, that I would check out since it some of the clothes isn't as teeny bopper, yet can still be affordable. I just wish that they offer more dresses for women for special occasions, and not just for high school prom or winter formal dresses. read more

I will no longer shop at ANY WINDSOR!!!! They scam you for you money. They sell you something that you can not return. Their website doesn't even show you a return policy. This store never answers their phone I started calling at 10am when they opened and called about a dozen times and they finally answered at 3:50pm. And told me that it's non returnable. If they would have told me that when I bought it I would not have bought it. They don't assist you with anything. I WILL NOT SHOP AT ANY WINDSOR LOCATION OR ONLINE!!!!!!!! THE WORST CUSTOMER SERVICE! read more

I was upset when I came upon a young man in the women's dressing room standing out in the middle . He was just outside my daughter changing room. Although he was speaking to a person in one of the other rooms, he was not there to try on women's clothing . So why should a man be allowed in a women's dressing room when they are not trying on women's clothing???!!! He was only hanging around! Please make it a policy for young men not to hang around in the middle of women's dressing room! I did complain but that store hired a young person who does not have a clue on how to protect my daughter privacy and security . Will you be proactive about young men loitering in the women's changing area? Sent from Jean Rishel-Velasco read more

One of the workers was so rude last time I went. Instead of being helpful the worker was just being blunt the whole time. She was not very friendly or welcoming at all. I went on Monday but I didn't have a chance to catch her name, all I know was that she was wearing a pink skirt and black shirt. read more

Went into Windsor today 10/18/21 in the early afternoon. There were two employees as far as I could tell. I needed a fitting room so I went and waited outside of them but in plain view. Nobody came after a while so I went to find someone to help me. I saw a girl looking through the racks, and said excuse me? Can I get a fitting room? She barely turned to look at me with an annoyed look and said yeah we'll be there in a minute in an irritated voice. I just turned and walked back and while I was waiting someone came out and I took their room. Then I heard the employee come back and begin complaining about hating everyone, presumably because I didn't wait for her to finish thumbing through the rack to get into a room. Then I went to check out. She didn't acknowledge me, say anything pleasant at all, just said what's your email for rewards. Then your total is this. Then here. I said thanks. She didn't respond. As someone who has worked various customer service jobs for the last 10 years, it's not okay to to treat a customer like this, let alone a human being. I wasn't being a pain, I didn't ask for anything special, wasn't complaining.. she treated me badly right away and continued through out my visit. If you don't want to be pleasant to strangers, don't work in retail. read more

Sales associate / manager CJ, was a GINORMOUS help to my daughter and myself. She provided AMAZING customer service while we were shopping for a Prom dress. The store itself was incredibly busy and crowded, however, CJ addressed my concerns and assured me, if things did not work out at another Windsor location she would be happy to make sure we were taken care of with our dress needs. Younger retail associates are not known for this type of customer service, and she exceeded all of my expectations. Thank you for setting a prime example of what customer service is all about! read more

I needed a dress for a family reception and one of the workers named Malia was such great help. She brought out so many different options for me to choose from, she was always there outside the fitting room to tell me her opinion on each dress, and she helped me pick out the best one. Not only that, she even picked out a clutch for me since I needed one. She was amazing, and I really appreciated her help. read more

Honestly, I was so happy with the service that I received when I went in search for a birthday suite. Savannah was wonderful & helped me pick out the perfect outfit. Seriously, couldn't be anymore happier. read more

The clothes were cute and offered a good variety, but the employees need a definite attitude check. There were not that many people in the store that they had to be so rude and crass. read more

RUDE sale employee, I didn't catch her name but I was in the process of buying a chocker necklace, but I thought and said out loud I might find another one cheaper, the sales girl told me "if I do to bring it back and no worries" I came back to return it literally within 20 min. And a RUDE employee told me I couldn't return it, it's final sale, as I explained to her what happend prior, she Rolled her eyes and with attitude said "look it says on the receipt, final" she was so rude and I'm never coming to this one again read more

FYI! This store is NOT in Glendale! It's on riverside! I went there based on this Yelp information and it's totally wrong! Somebody needs to update this ASAP! read more

So in love with the Manager Asia. She was extremely helpful with getting me my 21st outfit together. I'm so excited to look extremely fabulous next week. The top and bottoms fit on me perfectly. 21 will never look this good again. read more

It's a great store and have a lot of pretty clothes . The staff is friendly and helpful

My daughter visited the Tyler Galleria location today. She was shopping for a prom dress. And as she simply looked at dresses. Was told very loudly by the manager that " we do not have plus size dresses here" . This of course embarrassed her and made everyone look at her. I can tell you this. My family and everyone I know. Will never shop at Windsor again. read more

I love this Windsor the staff are so very nice and helpful especially Marissa she made my day with her awesome customer server love her

I'm so pleased with Savannah and her customer servicing! She was very helpful and friendly the other day when I came in and was having trouble picking an outfit out. She was able to help me find the perfect fit for my event. Thanks Savannah! read more

I went into the store on Friday in search of a Mother's Day gift for my wife. Savannah explained the discounts going on with the heels. She helped me out with purchasing the perfect gift. Couldn't have done it without her. read more

I came in yesterday for a dress for my senior pictures and I already had something I wanted in mind which was something I saw online but they didn't have it in stock. Even though they didn't have it Marie was so amazing and went out of her way to find me similar dresses and went even beyond to create different outfits. read more

I went into Windsor determined to find some type of birthday outfit. I had about 9 heavy pieces of clothing when Inez came to my rescue and started me a fitting room. She kept coming back to help, and adding more outfits once she and I discussed what I was looking for. After 2 failed attempts in the dressing room (nothing was doing it for me) she still was helping me! I couldn't believe it. After a 3rd attempt in the dressing room I found the perfect dress - even called her over to see it and get her opinion. I later learned she was the manager. Inez was so helpful and I wish I could hire her to be my own personal shopper haha - She is GREAT at what she does and she really made my day. Thank You. read more

I was shopping for a dress at the mall and walked into Windsor and was totally clueless. If it wasn't for Marie I would have been completely lost. She is amazing she went out of her way to help me and she was super sweet which was a bonus. read more

I was looking for a my daughter's graduation dress and despite being extremely busy Marie took the time to helped me out. She has a great sense of fashion and my daughter love's her dress!!! She was very helpful and I will definitely be a returning customer!!! :) read more

Best place to get a dress for any occasion!! Me and my best friend were looking for my bachelorette and they were so patient and helped us find some awesome dresses! We are so happy!! Thank you to Brittany and Maria for all of your help making my bachelorette great! read more

Windsor is always my go-to for dresses (the sizes fit me perfectly and their style is always what I'm looking for) but I am taking off stars due to their customer service. I tried calling their store about 3 times to see if they had a dress in stock (which if they told me they did it would have saved me hours worth of searching for dresses online when I could have just walked into the store), but each time I was sent to voicemail. I left a voicemail and never got a call back. The day of the event, I went into the store and lo and behold, the dress was there. I've been to the store before but their customer service this day was so lacking. I asked one of the employees for help finding dresses that were on the mannequins and each time she looked more annoyed to the point where the last time I asked her she cut me off and told me that an associate in the back could help me. The person in the back was at least helpful, but I don't find any reason where it was okay for her to cut me off like that. I've worked retail before and honestly, even if it is annoying for you to be looking for dresses, helping customers should be your main priority. Three stars for now just because at least one associate helped me and because I like the clothes there, but I'm definitely disappointed with that associate (who seemed to possibly be a manager since she had the keys on her wrist). read more

I had such a great shopping experience at this store! All the workers were so friendly and helpful, especially Kristel and Britt!!!! The store felt so welcoming and compared to any dress store I've been in. I'm definitely coming back to this location for all my formal dress needs. I recommend that anyone in need of a dress or cute outfit come to this location, you'll leave here more than satisfied! read more