My sister bought a wedding dress here and they sent her a dress with the wrong measurements. We called and they told us to come in so they could fix the situation. Stephanie R helped us out and was more than accommodating and friendly. She ended up rectifying the situation and my sister's new dress with correct measurements will be coming very quickly. Thank you to Stephanie for the professionalism, patience, and help! Very pleased with our customer service today! read more

My sister is very simple and we came in to just to look around. Samantha helped us out and picked the most perfect, beautiful dress for her today. It was the first pick and the most beautiful one. It was within our budget as well! We really appreciate her patience, kindness and amazing eye for finding the perfect dress for my sister's style and vision. Thank you so much Samantha for making this so special, we are so grateful for you! read more

David's Bridal - Bridal Near Me - Riverside, California

I set out today to start "LOOKING" for a Step Mom of the Bride Dress and popped into David's Bridal Riverside. I was greeted right away by Alyson. I was starting from scratch and wasn't sure of my size. Looking online is so risky. We found a dress I love and I'll have it back before the end of this month and she already booked my alteration appointment. Service at its best! Surprisingly, I spent much less than I anticipated. Looking forward to being comfortable in our November wedding! Thanks Alyson! read more

I am beyond disappointed with the predatory sales tactics used at this boutique. I am getting married outdoors this July and explicitly told my stylist, Justine, that comfort was my priority. While I liked one dress, I told her I had four more arriving in the mail and wasn't ready to commit. Justine then pressured me into a "buy now, return later" scheme, claiming it was the only one in stock and brand new. I asked point-blank if I would receive a full refund, and she explicitly said yes. When I returned to the store, management hit me with a $50 restocking fee they never disclosed. This is a "trap" sales model designed to lock in commissions through dishonesty. Between the poor selection and the pushy, deceptive communication, this shop is not worth the stress. Save your time and money, order online from a reputable brand that actually respects its customers. read more

David's Bridal - Restocking fee proof - Bridal Near Me - Riverside, California

I had been having second thoughts about my wedding dress. I waited too late to do a return or exchange. I went to have the dress altered to fit a little better, but I was still struggling with how it was going to look. A young lady in alterations had a few suggestions, but I was thinking I'd almost rather get a totally different dress. She spoke with the manager who said she'd allow me to choose one of equal or more value. Tried on several dresses and still didn't find anything, so I decided to stick with my original dress, but I wanted a modesty panel. The one she came up with was PERFECT!!! To make matters even better, they were able to complete the alteration in an hour. I am so incredibly happy and I cannot thank the ladies enough for having such patience with me. I love my dress even more now. Thank again for taking the time and working with me. read more

My friend is getting married soon so a few of us went to David's Bridal to try on wedding dresses. We had no appointment but on a Monday afternoon we were the ONLY customers there. We were greeted and the ladies in the front were very nice asking to get our future bride into a fitting room. While the bride and a friend was talking to the ladies in the front me and another friend went to go look in the clearance section at some dresses because we had a good general idea of size and look on what she wanted. As we're browsing we get yelled at by an older woman working there to go sit down in front of the fitting rooms and we had to stop looking at those dresses. Taken by surprise my friend and I followed her back to the fitting rooms and sat down. She sized the bride and then we saw her go right back to the section we were just at and pulled a few dresses from there. There were 4 girls there to help out and check in on our friend while she's going in and out of dresses but we were pushed aside and she was the only one allowed to push her way into the fitting room while she was changing. So we just sat there while she tried everything on and gave opinions on how we liked the dresses. Completely ruined our experience honestly. After asking 2-3 times if she had specific dresses like the one pictured below she kept bringing satin, no lace, tight dresses that we didn't like and it wasn't until the bride didn't try on the next dress and asked specifically for another one like that one she liked for the worker to say "oh I'm sorry there's no other ones beside that one, we could've ordered one but you waited for too long". And after that we decided to leave because those were the dresses we came looking for. After that I had to ask for permission to go browse the dresses on clearance which was always allowed as this was still a store and I asked for the size of the dress pictured. She responded with "it's a 10 and only the clearance ones on the back wall" this is where we were originally looking at in the very beginning of the process... Not sure if buying a dress from here is worth the hassle of the bad service and disrespect from the workers. read more

David's Bridal - outside dressing room - Bridal Near Me - Riverside, California

Love LOVED my experience here. Mayra and the staff are so kind and helpful and patient. I found my dress and am having my alterations done here. The staff here made this a much better experience than I'd previously had at some smaller designer boutiques. Post alteration edit: my dress is perfect. Toli and Amal and Violet did a beautiful job. It is fluffy and smooth and perfectly tailored! Will post pictures after the wedding. Thank you all so much!! read more

Went today to get a dress. My stylist Sam was AMAZING! There was no pressure with accessories. I told her my budget and she kept to that. What a super fun day and Sam couldn't have made it more perfect for me! And I found my dress!!! read more

I had a lovely time trying on wedding dresses! Sam & Juana were so welcome and attentive to all of my questions and needs. Would def recommend if you are in the area and need to find a dress! read more

Management has issues with age, especially store manager and sales manager. I felt very uncomfortable. Definitely would not recommend this establishment. There r better bridal shops in this area! Get more mature management. read more

Justine, my stylist, is truly amazing. From the moment I started my appointment, she made me feel so comfortable, confident, and beautiful. I came in with a very clear idea of what I wanted, but she encouraged me to try a dress she picked--something completely different from my original vision. To my surprise, I fell in love with it. That's how much I trusted her eye and her care: I actually went back after choosing a different dress and ended up saying yes to the one Justine picked for me. Her professionalism, kindness, and ability to really see what works for you made all the difference. I am so grateful for her and couldn't recommend her more to any bride looking for an unforgettable experience. read more

Aly and Jaylene were amazing the day I went in. I was so glad they were there to show me dresses and recommendations. I actually ended up loving the first one they picked out for me! The service they provided was top tier and I would recommend everyone to ask for them when going in. read more

If I could give zero stars, I would. I had an incredibly disappointing and stressful experience at this David's Bridal location while ordering a bridesmaid dress. I know this review is long, but I would take the time to read it if you're considering coming here. What should have been a simple process turned into a mess of poor communication, body shaming, and outright dishonesty. I was measured in-store by Stephanie Martinez and told I was a size 0. When the dress arrived, it didn't fit anywhere--waist, hips, straps, or length. I was then told by the alterations associate, Lily, that it would cost $183.81 to alter the dress, nearly the cost of the $200 dress itself. This clearly shows I was either mismeasured or sold a size that was never going to fit me properly. (Reluctantly I paid for the alterations, since I need the dress to fit for my friend's wedding) Immediately after leaving the store, I called to express my concerns and see if anything could be done. When I got the chance to speak to a manager, Lindsey, she blamed my body--telling me "all bodies are different" and "bodies fluctuate"--instead of acknowledging a mistake. She also told me a general manager would follow up, but when I called back, I was told there is no general manager. I later received a call from Lindsey again, this time not identifying herself and pretending to be someone else. When I asked for help, she told me under no circumstances would I receive a refund--I could either go through with the alterations or pick up the dress, but my money was gone. Feeling defeated and under pressure, I agreed to the alterations, not wanting my money to be completely wasted. However, I decided I wanted to go somewhere else after this experience was so upsetting. I tried to cancel the alterations within 15 minutes, but I was told it was too late because the alterations had already started--another lie. I decided to come in that night with my sister-in-law, her parents, and my brother to see what alterations had been done. Juana, another manager, told me she would "just take the pins out" and then handed me the dress--clearly showing nothing had been done. When I had calmly asked to see the dress and asked if anything could be done to resolve the situation, Juana became extremely defensive. She accused my family of being "threatening," even pointing directly at my sister-in-law. She told me she would've worked with me if I had handled it differently--but if something could be done, why wasn't anything offered when I had asked calmly and respectfully for help multiple times over the phone? My family and I were nothing but polite and composed. Now, I have an unaltered dress that doesn't fit, and I've been charged for alterations that never happened. I was misled, pressured, and treated with blatant disrespect. Brides and bridal parties deserve better. Avoid this location at all costs. read more

David's Bridal - Shows how the chest/straps did not fit - Bridal Near Me - Riverside, California

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Eliza did my alterations and she was amazing! She brought my vision to life and really took her time to understand what I was saying. She gave great suggestions, recommend her to anyone! read more

My sister bought her wedding dress at David's in Riverside, CA. Unfortunately, the wedding was cancel and she returned the dress back to David's May 4. She was told she would be reimbursed by mail as their return policy indicates. As of today she has not received the mail refund. They have told her several times that they have mailed, the last time they told her that they sent the check thru UPS and that it would take 20 days to arrive from Riverside to Newbury ParK, CA. It's a two hour drive and guess what? The check has not made it Newbury Park! My sister lives in Mexico and feels like they are refusing to refund her because of it. She is heartbroken for the wedding cancelling and top it off David's basically STOLE her money. My next email will be to the BBB read more

I came in on a Sunday afternoon at about noon with no appointment and I actually was helped within 10 minutes! The ladies at the front dest were so nice and got me signed in immediately. I was shopping for a bridesmaids dress and Naiomy was such a sweetheart! She made me feel so comfortable. She was super attentive and really helpful. I'm very happy with my dress choice and I' m so glad Naiomy was there to help me! I can't wait to get my dress in October! read more

My stylist was Naiomy. She was extremely nice and made me feel comfortable. I feel like she made everything seamless for me and went out of her way to help me with my look for our special day. Naiomy is truly a Gem.im a curvy girl she made sure to highlight my best assets and i found my dream dress.i feel so thankful for this experience i had with Naiomy people like her are rare nowadays and in short supply. read more

I'm working here for the last 9 years ,and I can say that it's the most rewarding and happy place to work. I'm the mom of all the beautiful girls that come here to try on ddresses! And if they have doubts, I'll work hard until I'll see a smile on their face. God bless you all, and don't stop coming! Merry Christmas read more

David's Bridal - The best team of seamstresses from David's Bridal - Bridal Near Me - Riverside, California

I had a great experience looking for a dress for my birthday. Mayra was extremely helpful!

I visited this store once more, and it was a positive experience once again. Everyone I came across was really warm and friendly. I worked with Mayra and she was super helpful and took the time to listen to me and ask the right questions. I was even surprised I fell in love with an option that she suggested when I had a different style originally in mind. read more

I recently had an outstanding experience with the alterations department at David's Bridal. Mary and Eliza did amazing work on my wedding dress, ensuring it fit perfectly and exceeded all my expectations. Their attention to detail, professionalism, and friendly service made the entire process smooth and stress-free. If you need alterations for a wedding dress, bridal gown, prom dress, or any special occasion, I highly recommend David's Bridal. Mary and Eliza's exceptional skill and dedication make this the go-to place for all your alteration needs. Thank you, Mary and Eliza, for making my dress perfect! Review from 06-10-24: This was the best experience I could have prayed for. I'm not one who like attention or likes to make a big deal out of huge celebrations and they were so respectful of that. They made it casual, helped me in every way and I found a dress I fell in love with. Jaylene, Mayra, and Ally were AMAZING!Honestly, everyone that was working at 5pm on 06/10/24 was nothing short of phenomenal. If you are on the fence about where to go, definitely try here and ask for one of the 3 ladies I've mentioned. You will not regret it. Thank you all for everything! read more

I so appreciated the time they dedicated to helping me find a dress for a wedding! They made my whole experience easy and fun. In the end, I found a gorgeous dress that I can't wait to wear! read more

Three years later, and yall are still rude as hell. I came in for myself this time, and I could not believe how rude these employees are.

Lets start off by saying Tania was a big help. I was here with a dear friend who was planning a wedding in Ghana. The team at David´s Bridal was superb. They went over and beyond to help my friend with everything she would need to have a beautiful wedding in Ghana. read more

David's Bridal - Bride - Bridal Near Me - Riverside, California

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As soon you enter you are greeted, if you don't make a reservation and they have time they'll make you wait less than 5 minutes but you can browse through the dresses. We were helped by 3 lovely ladies. My mom's wedding is very western vibe and they have some boots to try on, different kinds of veils. We had been to other stores and had no luck but thankfully we made an appointment and came here, their value and prices are amazing my mom bought everything she needed without breaking her budget. Definitely will recommend them to my friends and family read more

Staff is very friendly. I had an alteration quote done for a dress. It's is $75 for a simple cut and hem at the bottom of the dress and an additional $20.00 to steam the dress. read more

I wanted to recommend Lily in the alteration department of David's Bridal off Magnolia in Riverside. She is very kind, friendly and very professional. She altered my daughter's wedding dress and with all the changes that were made, it came out beautifully! Thanks again Lily for you time and expertise! God bless you! read more

I went in with doubts because the bridal shop I was planning to go to was being nasty and bringing me down. I brought my soon to be mother in law with me so she could give me her honest opinion. We walked in and asked if we would be able to do a walk in to see dresses and they had availability and assigned Jade to help us out. She knew exactly what I wanted and grabbed a dress I didn't think I would absolutely fall in love with and end up getting. Jade spent an hour and half with us and was an absolute doll! She was very understanding and ultimately helped me get my dream dress! read more

David's Bridal - Bridal Near Me - Riverside, California

Today was my first experience starting to look for a dress. When I came in I did not have an appointment but was greeted by a store empty of customers but with three staff members at the front. One of the women coldly asked me when my date was (something I don't have yet) and then started barking at me (these dresses are here these are here and don't touch those, if you want to try on you'll need an appointment) I understand most places would need an appointment but this store was again...empty. Empty dressing rooms, no other customers. I looked around for a bit and when I went to make an appointment was grilled again with questions I didn't quite have the answers to yet and empty handed of a dress or a positive wedding dress shopping experience.... I was going to just buy the dress online but now I don't think I want to even give them my money. So I hope the staff all had fun hanging out today? Because they sure weren't helping anyone. read more

Still a 1 Star review for our in store experience. I wanted to make sure that I receive the dresses, and they were correct before updating. So, yes, I received the 3 dresses the store claimed were not in stock anywhere, not even in the warehouse. I ordered them online the same night from their direct website and received them last week. Thankful we were able to get them. read more

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Most unwelcoming welcome ever received! as soon as I walked into the door an associate greeted. She asked me if i was looking for anything and i said browsing dresses, as my mom and I just finished business at a nearby location and thought I'd stop since my SO and I are in wedding talks now. I havent put together a mood board but I've tried on a few wedding gowns at a bridal expo and have an idea of a few styles I like. But I wanted to browse any other styles i may have not considered before. After answering that I'm wanting to browse gowns while facing the wedding dresses I was asked again rudely and sternly what I wanted. Again, wedding gowns, just browsing. And again, rudely she asked "name for appointment". Let her know, I AM BROWSING, which should have let her know I obviously dont have an appointment - do you need an appointment to eyeball the gowns??? The then sternly followed up with "whens the date". We dont have a date set, we're literally in beginning stages. She passively pointed to the bridal gowns (gee thanks, the ones i pointed to the whole time) and said i can look but need an appointment later. I looked for a little bit but ultimately left because of the nasty and pretentious attitude. My mom and I both didnt want to spend anymore time than that at this bridal location. Would have loves to had a more friendly an personal experience here. I think I will be sticking with a gown I had my friend made and fitted to me last year for a bridal expo (her business is TrindiBlu Apparel - IE local, small owned business!) read more

David's Bridal - Non traditional, flirty wedding romper dress, custom designed by Trindiblu Apparel. Much better options outside of David's Bridal - Bridal Near Me - Riverside, California

Me and some friends went here to help the bride-to-be find a dress. We had an appointment and got a stylist named Dylie who stole our hearts. The service was absolutely amazing and made us feel completely at ease the entire time. I don't leave reviews EVER, but I had to this time. If you need a stylist to help you out, go here and ask for Dylie. read more

David's Bridal - Bridal Near Me - Riverside, California

They failed to tell her they did not carry the dress in her size. They did not tell her she would need to double the price of her dress for alterations after she had already paid for it. So she felt stuck and needed the dress so she paid for the alterations but immediately changed her mind. They refuse to refund the amount for the alterations despite no service being performed. read more

I came to this location after having an unpleasant experience at the Ontario location. And all I can say is wow what a difference in customer service! I went to the Ontario location the other day with an appointment and was given bad service. I was in need of look for a bridesmaid dress for the end of September in a specific color. The stylists there didn't pay attention to me at all for about 10 minutes, showed very little interested in even assisting me and another customer, and didn't even give me any other options or suggestions after not finding a dress in my size/color. I completely just walked out that day from the store and left. I came to the Riverside location today and was greeted by the girl at the front desk, she asked what I was looking for, and then pointed me to an actual stylist who would be helping me. The store was completely quiet and empty which was a relief. The store was a lot more organized and tidy as well. Her name was Justine! She was with me the entire time and was very helpful and sweet. Her personality and vibes were just awesome, I really enjoyed talking with her and shared some laughs as well. We thankfully found a dress! All we needed to do was order my size and color online and it would arrive in store for me to do final measurements in a few weeks before the wedding. Thank you Justine for making this experience so much better than the last one and being a remarkable stylist! I highly recommend this location to anyone rather than the Ontario location, and please ask for Justine of you want the best service! You won't be disappointed! read more

I came in here a couple of weeks ago with 2 of my bridesmaids, and we were helped by Farrah (not sure if I spelled her name right). She was super helpful, kind and made our appointment really enjoyable for me and 2 of my bridesmaids who came to get fitted for dresses. The manager who was working that night (Saturday 8/14) was really friendly and welcoming too! Today I had called to make an appointment to bring my jr bridesmaids in to get fitted for their dresses and again, had a pleasant experience. I remembered some questions I had meant to ask and when I called back I spoke with Abigail who was really friendly, and explained the entire process of alterations and dress cleaning the employees here make it easy to think of David's bridal when you have any wedding needs. read more

I want to thank Jacquie for the best experience. We literally walked in because we only have a week before the wedding and we had to buy off the rack. But she treated us like any other important appointment and I'm sure we weren't easy, but she made us feel very important. We were there 2 hours (maybe more) but was very attentive and paid attention to all the details. Thank you Jacquie for making her feel special!! Update: so she had a change of heart and call to see if she could exchange the dress and without pause Jacquie was on it !!!! Thank you for making her experience amazing read more

David's Bridal - Bridal boutique I brought along - Bridal Near Me - Riverside, California

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I can't explain how amazing the service is here. From start to finish. I don't recommend doing things at the last minute. I know it makes things difficult for others. But, I needed a dress and I needed it in one day including alternations and they went above and beyond to make it happen for me. The never once made me feel like I was a burden, they never made me feel like I was taking up too much of their time. Jo helped me to find my dress and made sure I was well taken care of! She felt like part of the family! She made sure that I was able to get alterations in one day!! I feel so lucky to have her help. Lily! Sweet Lily altered my dress and she stayed after her closing time to make sure that I would have it the night before my wedding.. She made sure it fit perfectly added a corset that just made it extra beautiful. I don't think I could thank her enough. Everyone in this store is so sweet goes above and beyond. Again, I do not recommend doing anything at the last minute. I really appreciate that no one made me feel like I was burdening them. It was the perfect experience! read more

Just got our bridesmaids dresses for my bff's wedding. Pretty Paula was GREAT! We loved her and if you're looking for someone to help you book your appt with her read more

David's Bridal - Bridal Near Me - Riverside, California

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I worked with Lilly on my alterations and she was amazing! She was really good working with me and making sure everything was the exact way I wanted it. read more

Vanessa and Sarai helped my soon to be SIL, myself, my sister and mom find dresses that matched my SIL's theme. They were EXTREMELY patient and professional even though we were late to our appointment, and had a ton of questions. They were both so sweet, and I genuinely had a great experience there. Thank you, Vanessa and Sarai! read more