Great fast service! I highly recommend. The gentlemen and woman that helped us were pleasant to…read moredeal with. First time visit to purchase a suit for our 20 yr old son. He was nervous. Thanks Suit Exchange at the Tyler Mall.

Great experience. Stopped by looking for a last minute suit and walked out with 2. Kelly was…read moreamazing she helped my son and husband complete their individual look. Making this their go to shop for any special occasions.

Leaving this review a couple years after our experience because I have to look at our wedding…read morepictures on my wall for the rest of my life with the groomsmen and groom in wayyy too small clothing. I came in here back on January 28, 2022, it was a slow evening so we were helped quickly, so I never imagined when pickup came in may that I would have an issue. The groomsmen came on back in April to get sized for their tux and everything was fine. The people who sized them really weren't sizing correctly, or going in depth if you will with how they were measuring. Pick up was Wednesday may 18, and I called the day prior on Wednesday and asked if it was ok if we picked up the following (Thursday). I was told yes and if there were any issues they could order whatever is needed to be here the next day (Friday). Perfect! What could go wrong? I guess I should have recognized that meant there would be issues. my husband went in to pick up his tux and the groomsmen's just to run into a major problem. His shirt didn't fit. Like I was assured the day before , I'm thinking we could get a correct size ordered. Wrong. Wrong. Wrong. Apparently it was "prom season" still. So due to it being "prom season", they didn't have a large in black in the length my husband needs. Somehow the day prior when I called... it wasn't prom season. When trying to ask questions I was spoken to very condescending by the employee who was helping my husband at the front. My biggest concern is what happens when a groomsmen tries his on and the black shirt is too small? They offered my husband a shirt in white in his size, or a black shirt so he matches everyone else however it's oversized. Zero real solution rectifying their mistake. Whether it's the wrong size was ordered or he was measured wrong by their own emp Not only is the shirt wrong, the jacket has no cuffs. The jackets I chose had cuffs. I chose style 1210, and what was ordered was 1230. I did not catch this in store because I don't familiarize myself with the item numbers of places as I'm not an employee and don't need to. 4 years later I am still stuck with pictures on my wall of half my wedding party in attire that doesn't fit with the exception of the minister who had his own suit . Definitely go somewhere else to make sure your wedding photos aren't like mine.

This Riverside location, was nothing short of amazing! Customer service was phenomenal. I am so…read morehappy I took my future husband & my boys there to pick a suit. Carmen over the phone was really helpful on scheduling us a same day appointment & so accommodating. When we went in to our location Alex helped us with suites & to help get us fitted. He was so patient with my two boys 5 & 3 years old, thank you Alex & for that I give this store 5 stars! Just another reason to make me happy coming towards our big day! Excellent customer service from Carmen & Alex, thank you!

I needed an urgent alteration within a couple of hours, and Dahlia did a great job! It did take a…read morefew tries to get the right length but it was totally worth it!

Great job with the hemming of 7 pants. Very clean look that matched the original hemming.read more

I'm still leaving a 4 star review because they did a good job with my fiance's tuxedo. I actually…read morenever leave reviews but wanted to give the ladies a heads up about getting your dress tailored here. Long story short, I had to take my dress to another tailor and pay extra money to completely undo their work and redo the alterations. Our request was for very minor adjustments for my elopement wedding dress. We trusted them because they confidently promised us that the tailor has extensive experience with dresses as well as suits, and that he does a phenomenal job with wedding dresses. I asked for my shoulder straps to be taken in a little so that they don't fall completely off my shoulders (which had to be redone at another tailor), and for the slit to be closed by just a couple of inches. We paid $100 for this service. When I tried on the final product, I immediately knew something was wrong. The hip area was too tight and I had trouble pulling it up, when it had fit me perfectly around my waist and hips prior to the alteration. The shoulder strap was still long, and the slit was very awkwardly bunched up and the layers were messed up. This was very apparent to me and clearly something had gone wrong. But the owner kept saying that it looked perfectly fine, and that the tailor just sewed up the slit just like I had asked. He flipped the dress inside out to take a look at the stitching on the inside of the dress and said it looks perfectly fine. It did not look perfectly fine at all. The owner kept asking me to let them know what was wrong and how I would like for them to fix it. He was offering another round of alterations which was a nice gesture, but since they couldn't see what was clearly wrong with the dress, I didn't feel comfortable trusting them with another round of alterations with my wedding dress. We ended up taking the dress to another alteration shop in Irvine right away, and that tailor knew immediately what was wrong. He immediately called out that the dress was way too tight at the hips and that the slit was stitched very weirdly. The original slit was in the front, but the tailor had pulled it all the way to the side and sewn it up on the side for some reason. This was why it was so tight around the hips and the layers had lost their shape. The second tailor had to completely undo the stitches from the first tailor, and unfortunately this left holes. They're not very noticeable from afar but still a permanent damage to my wedding dress nonetheless. They gave my fiancé his shoes free of charge which was a kind gesture but I'm still really upset about my dress and how the situation was handled. Don't get me wrong, their service for my fiance's suit was great. Mr. Jorge knew exactly what his size was and the tailor did a great job with hemming his tuxedo pants. Just a warning to take your dress to a dress tailor.

Came in expecting to find a cheap suit for an upcoming wedding and leave without a second thought…read more Instead I left feeling like family and wanting to come back again and again for any future. They definitely got me hooked as a returning customer. Bachir was very patient with me and made sure to address all my wants and concerns for what I was looking for and yet wasted no time finding the perfect fit for me. Whole process from in to out the door couldn't have taken more than thirty minutes, and that was with juggling with a second customer. You can see how talented and passionate he is about his craft. On top of that the pricing is very affordable. I paid for a full outfit (jacket, shirt, tie, handkerchief, pants, shoes) and tailoring for less than what I was prepared to pay for the suit alone. Tailoring was also very quick too - even offered to get it done same day which is amazing for those needing a last minute outfit. I'll definitely be coming back for when I need more suits. Highly recommend!

I am writing to share the fantastic experience I had yesterday at your Riverside location thanks to…read moreBrittany. As a tall individual with long arms, finding professional attire that fits correctly off-the-rack is nearly impossible; I usually resort to buying cheap shirts and paying for custom tailoring. Brittany's expertise completely changed that. Her deep knowledge of fit and body types allowed her to find shirts and coats that fit perfectly right then and there. Her ability to assess my frame and provide stylish, accurate suggestions is a level of service I'd expect from a high-end custom tailor or Nordstrom. I wasn't even planning on buying shirts, but I walked out with three because of her skill. Brittany is a remarkable asset to the store. Because of her, I won't be going anywhere else for my business clothes. She deserves to be recognized for her exceptional talent and the success she brings to your team.

Stop by to check out some suits and dress shirts. Was welcome with smile ask what I was looking for…read morethe staff member was very helpful and knowledgeable. They take time to find correct size and made sure everything fit correctly. The location was limited on the sizing however they try their best to find something for you if you are not in rush they can always order online for you. Location is clean and organized so things are very easy to find.

I don't wear suits often for work, so buying one felt a bit intimidating. I ended up purchasing a…read moresuit online and while the jacket fit perfectly, the pants were a size 30 and way too tight. I was fully planning to return it, but decided to give Zilas a try first because of their great reviews. I'm so glad I did. Moosa was incredibly welcoming and kind. He had me try on the pants, made a few quick adjustments and markings--and within about 15 minutes, the fit was completely transformed. It honestly felt like magic. I left the pants with him for hemming, and just two days later, everything was perfect. I always wondered how this place had such consistently high reviews, and now I completely understand why. The service, skill, and experience were all outstanding. Thank you, Moosa--you've earned a loyal customer for life. I'll definitely be back.

My hubby loves coming here for dress shirts. The owner is really nice and helpful. Never pushy. I…read morerecently had a blazer tailored here with the seamstress and it came out great. I will be coming here for all my alterations.

Had such a great experience here! Abel was incredibly nice and welcoming. He even took me in right…read morebefore closing, which I really appreciated. He was helpful, professional, and made the whole experience easy. I'm so glad I found this place and would definitely recommend them!

Never been to a tailor before and to prepare for my upcoming wedding we went to the best reviewed…read moretailor in riverside and it was a great experience. They are welcoming, open and patient with making sure you leave with what you want. We brought in suits from LA on a good deal and they turned those suits into making my brother and I feel like we could walk the red carpet. When they tailor the look for you they work with your preferences and provide their opinion in a constructive manner, where you feel you can pick the look you are going for. Would definitely recommend to anyone wanting to tailor a suit and will be coming back. Thank you so much Cruz Custom Tailors, worth the value and you can tell they take pride in their work.

This location is nonexistent, I came to get my clothes dry cleaned and found this place on Apple…read moreMaps, but the business had completely disappeared.

I saw the video of their grand opening in Facebook and I've been looking for a new spot, since I'm…read morenewer to riverside, for not only dry cleaning, but also alteration. I'm always having to take my dresses to get hemmed and I find that I get a better deal taking it to get altered at the cleaners since it's such a quick fix and it would be hard to mess that up. I took in a couple dresses and the nice lady at the front gave me a blank stare when I said I wanted to get them hemmed. She asked me if I knew how much I wanted to get hemmed and I said no, wouldn't you normally check to see how much I need to get hemmed once I have it on? And she said she was not the tailor and that she could only take my dresses if I knew how much I wanted hemmed. She said they don't have always have the tailor on site which was a bummer. I mean I technically could have measured it but it would have been good info to put on the Facebook video promoting the business that they do not always have a tailor on site. I'm still giving them 4 stars because the place was really nice and clean and the lady I spoke to was very polite. I'll update my review later on when I try out the actual dry cleaning services.

I had so much fun just browsing there, and then I bought two items and then I wanted to go back and…read morebuy more that same day and then I wanted to go back and buy more every day since then! Lol I got two dresses for less than $20 and then I ended up buying a five dollar necklace that I gave to my husband and he seems to like it They haven't released the Halloween stuff so I still wanna go back and check that out There were so many awesome purses there a good price And I see people with pictures of things that aren't clothing related I must've missed that area completely You have no idea how much I'm "Jonesing"to go back to this place. I even thought about applying to work here.

NEVER AGAIN WILL I COME TO THIS LOCATION. I usually never…read morewrite bad reviews, but I recently had a disappointing experience at this location. I was in the fitting room trying on clothes when I noticed that the workers here didn't knock before unlocking the doors. Unfortunately, the manager opened the door on me while I was changing, and people saw me, knowing there are both women and men in this store. i just felt very uncomfortable and embarrassed after this incident.

I have had several alterations. Consistent great service. I will continue to use them in the future.read more

Just finally stopped by to pick up my item that I was unable to retrieve Saturday due to their…read morewrong advertising of working hours. Here are the numerous wrong responses after I asked what time they open and let them know I was there at 9 due to their door and yelp / google page hours. And that I even hung around and went to the super market next door to kill time and came back and ultimately left at 9:30! "We open at 9:30-3PM" "Oh, I'll have to let my boss change it" "Why didn't you wait" "We're open for 6 hours" "I was here at 9:30" "Sorry, well"