Alaina was so helpful. She identified that I ordered multiple sizes of dresses and contacted me to make sure I knew their return policy and restocking charge and allowed me to edit my order. read more

Kiss prom never disappoints. Bella was very helpful at checkout. Shoutout to her!! We will be here in a couple more months for prom!!

Service was amazing!! Everyone was very helpful and attentive to our needs. We will definitely be back!

I was in Kiss Prom today with my twin daughters. We had a great experience. There were a lot of dresses to choose from and the sales girls were super helpful. It was busy but we were able to quickly get a dressing room and try on the dresses. I am really glad that we went in because the dresses my girls liked best were not the ones they thought they wanted when they looked online. One dress we bought on the spot and the other we ordered to be delivered. Both were very reasonable and not expensive. One actually was under a hundred dollars and you would never know it. We were happy with our experience and our sales girl Bella was super nice and helpful. Thank you! read more

We have purchased four dresses from Kiss Prom over the past year, so unfortunately, we have enough experience to give a pretty honest review. While the dresses are a step above what you'd find at places like Windsor, the prices are often double or triple, and the quality can really vary. The biggest issue for us has been the customer service and return policy. Shipping is extremely slow, and if you're given an estimated delivery date, don't be surprised if your dress doesn't arrive when promised. Our most recent experience was especially frustrating. We ordered two dresses online and paid for shipping, which took 14 days to arrive. One dress had a quality issue and the other didn't fit. When we tried to return them, we were told we needed to take pictures, submit a request to customer service, and wait to see if they would waive the 15% restocking fee. We would still have been responsible for paying to ship the dresses back. At that point, I decided to return the dresses in the store just to be done with the process. For the prices they charge, I expect much better customer service, shipping, and return policies. Unfortunately, after purchasing four dresses in a year, this experience has completely turned me off from shopping at Kiss Prom again. We won't be purchasing another dress here. read more

Went last Friday. They close at 5:30 and we got there maybe like 30 or 25 min before that. As soon as we walked in one of the ladies told me they were closing soon so I wouldn't be able to see the bridal dresses. She would have to bring out the dress I was interested in to me. I tried on 2 but they didn't have the one I wanted in my size. She told me we could order it and get expedited shipping for $50. That's a crazy fee because she couldn't even tell me how quick I would get it. For $50 I'm expecting overnight shipping. It wasn't until they actually shipped it that I saw it said 3-day shipping. While we're placing the order in store, and they are rushing me because they're closing, they tell me I could get $10 off if I leave a review on Trustpilot. So I did and at that time I just wrote whatever because I felt so rushed and gave them 5 stars out of pressure. They also said if I return the dress there will be a 15% restocking fee. I finally got my dress yesterday and it's so frustrating. A dress that I paid almost $300 for came in a severely damaged box. As soon as I take the dress out of the bag I see it's not even nicely packaged. The dress was inside out, there's a makeup or tanning spray stain on the upper left side on the outside, which is noticeable. There was hair on the dress and a stain on the inside as well. I also, just found one more stain on the bottom back of the dress. I emailed them around 9am this morning and provided pictures. Guess what! It's now 11: 28 am the next day and never received a reply from them. I don't think I would go back. And definitely would NOT order from here again. It seems like the dress they sent me was a return and they didn't even open to check whether it was in good condition and package it properly. If you do want to buy a dress from here, only do so if you go to the store and try it on and they have your size. DO NOT ORDER ONLINE!! Also, while I was in the store I noticed there were a few dresses that were stained. Make sure you check the dress before you try it on & before purchasing it! read more

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My daughter had plenty of Dress options to choose from, Friendly staff, if they don't have your size.. staff are more then happy to help place an order online for you. Get here early as fitting room line can get quiet long. I'm here sitting at the 2 tables they have near the loooonnggg line. ***Note: Please be courteous to others, only 4 items max per customer in fitting room*** read more

KissProm - Please be courteous to others in line for fitting room as line can tend to form at store front. (4 items max) - Formal Wear Near Me - Corona, California

I am so grateful I came to the KissProm storefront for my wedding dress. April and Serenity were sweethearts and so helpful. They made my experience stress free and beautiful. I was so impressed with the variety of plus size options. I really thought I was going to walk in and find nothing, but I was so wrong! It was actually hard to choose. Every dress was trendy and there were many in my style. The price was perfect, we are doing a destination wedding and I didn't want to spend a ton on the dress. Again, I can't say enough how grateful I am that I visited the store. I said yes to the dress! read more

KissProm - Formal Wear Near Me - Corona, California

I came to KissProm to look for a reception dress and I got it! I was trying on multiple dresses and April was kind enough to be so patient with me! She was honest about the size differences and what the difference would be. She also provided me heels so that I can see the outfit as a whole. Serenity also came by to compliment and gave me her opinion. At the end, April helped me out at check out and took my order! I'm very excited to wear this dress in Brazil!! April was very attentive, helpful, and welcoming. Pleasant visit! read more

The service is great and both of the staffs were really nice, helpful and provided a great service.

So many dresses good variety long and short dresses for every occasion cute store . Bella is amazing love her

Literally they have every size which is perfect for every body type. Love the store is gorgeous and so many photo ops available. read more

We have made multiple purchases at Kiss Prom. always great quality and selection! Great for homecoming and prom

The staff is amazing and super helpful! We stopped in with only 45 left to shop and everyone was super helpful! would recommend!

Serenity and Kaitlin were so helpful!! They helped me pick out a dress that suited my style and goals. I came in with no idea on what to get. I told them I was pregnant and wanted something to complete my body but also not show my belly! And it's safe to say they found the perfect dresses! read more

KissProm - I went with this dress ! - Formal Wear Near Me - Corona, California

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Bella was very friendly. The dressing rooms needed to be cleaned up. There are very minimal sizes available. Most dresses were a two or zero. But a beautiful selection of dresses. read more

The service, selection, and value were superb. Great location and would return for future events.

Only order from here if you don't mind spending $20 for shipping and waiting for the dress for 3 weeks and then when it arrives too late for use, they say you can return it according to return policy, which includes a 15% restocking fee and you're responsible for the return shipping. read more

Come in and Ruby helped All sizes very inclusive in size We highly recommend you shopping with Ruby Great selection Best prices read more

KissProm - Formal Wear Near Me - Corona, California

Kissprom was incredible!! Serenity helped us pick my wedding dress and I found the dress of my dreams and SOOO affordable!! They were very attentive and they had great sel read more

KissProm - Formal Wear Near Me - Corona, California

After struggling to find a bridesmaid dress online I went to KissProm in Corona and had the best shopping experience! The sales associate was so kind and helped me with sizing and materials that best fit my body! I ordered and received a dress I love! read more

Great variety with great pricing! Dominique was a tremendous help in store! We were torn between multiple dresses but we were able to select the perfect dress for homecoming and even got another for a future event! read more

service was awesome amri was the sweestest and the dress was so cute!! I got the cutest pink dress and its pearly and hot pink I loveeee

Great selection of BEAUTIFUL dresses. Great customer service. Big dressing rooms with great lighting!

Beautiful dresses, good selection, variety of colors. Plenty of dresses to choose from, great music

Love kiss prom dresses! So many unique styles. This is the 2nd year I've gotten a homecoming dress from here and I'm in love!!

We drove an hour and a half here. The sales people are very friendly and helpful. We will be back. read more

I came in today with some girlfriends for a dress for a banquet this fall. Ruby was 12/10 with her customer service, advice and personality! She's great, the store was great, clean, the dress options were amazing! I would absolutely recommend this spot! read more

Prices are reasonable if their customer service and Quality of dresses were good. Cheap material, worst return experience. I got 4 dresses returned all without even trying, as material was not good. They did not return all money. Took away shipping restocking, etc. They never mentioned all that before. Later said they had policy change. Seems like scammers. read more

Great service. Found just what I needed. Ruby was super helpful!!! Can't wait to see my beautiful niece celebrate prom in the dress. read more

KissProm - Formal Wear Near Me - Corona, California

We drove over an hour on a rainy day to the Corona location with three teenage girls excited to shop for homecoming. We came prepared to purchase four dresses including a formal dress for my daughter's homecoming court and another for the following day. Unfortunately, the customer service was very disappointing. We felt rushed and unwelcome, and employees seemed more willing to tell us what they couldn't do than actually help us find similar styles. With their exchange policy and restocking fee, we simply wanted some guidance to make sure we purchased the right dresses. Four dress sales may not mean much to the company, but this experience meant a lot to our girls. What should have been a fun and memorable shopping day left us feeling like we were an inconvenience. Very disappointing after making the trip specifically to shop here. read more

Staff was very helpful and they had a big selection. So many colors to choose from. A lot of different colors.

Great service and pretty dresses! The staff was very helpful and nice. We loved the selection!

Lots of dresses to choose from and had a great experience. Pick her dress same day. Bella was very helpful. Thank you

The service was amazing! Bella really helped us with all of the decisions we had to make for the dress! I Definitely coming back here again! read more

We found the dress easily here after 15 other stores Wider range Ruby was the best! Made it so easy here Easy returns too read more

KissProm - We bought this black dress! Loved it! - Formal Wear Near Me - Corona, California

Ordered dress on 9/12 and the website showed delivered by 9/28/26. They did not even create the shipping label to ship the item until 9/24, so it didn't actually move until 9/25, which means I wont have it by 9/28 as advertised. If you can't keep up with the demand; don't offer to ship. read more

The dress itself was nice, but we decided to use a different one so we received a return authorization and returned the $199 dress within the return timeframe. We NEVER received a refund. After months of emails from customer service promising it is being "worked on", the refund never happened. Beware if you return anything. No Dress AND no money. read more

Avoid this store at all costs unless you want a major headache . I am not sure how this place stays open for business. If anything goes slightly wrong with your order (like the wrong color shows up which is what happened in our case), they will never pick up their phone or respond via email (only automated replies that do not address any issues). You will have to drive in person to their Corona store, and they have a few young girls there and I have never seen a manager or someone who can resolve the issue. Nobody calls back or emails back to resolve an issue/concern. Right now they have $550 or so in charges on my credit card and owe a credit of around $400 including a $180 dress on their counter that a manager was supposed to call me back for 3 days ago for. Tried calling again today for the 3rd time, and mailbox is now full. I've read multiple reviews saying they believe after you call a certain number of times they block you. I have called, left voicemails, emailed multiple times - nothing. I will have to dispute the charges on my credit card now. Situation: We initially drove out to Corona (an hour away) to the store to try on dresses for my daughter's prom . In most cases you can only try their sample dresses on and then have to order online in your size/color you want unless it's a final sale dress. We tried on a dress in store that was pink and my daughter liked the dress but not the color. They had the same dress she did like labeled "Champagne" as the color. We went online while in store and ordered the Champagne color based on that sample. Online it looked light yellowish but sometimes colors online are different in person, so we went with the sample label which was marked champagne. The dress arrived and was a butter cream yellow. Since shipping takes about a month, and we didn't have that much time we had to order 2 silver dresses online (not knowing what size she would be) and had to ship it to their store in Corona as home delivery said it would take weeks and her prom was sooner than that (but somehow can ship to the store in 2 days). So we drive back out to Corona on a Saturday to return the champagne dress and try on the 2 silver dresses that had arrived and only 1 of the silver dresses had arrived but it was too short for my daughter. So we had to return that 1 dress, and the front desk girl (Rosette) said she would cancel the other silver dress as it had not shipped yet (but I had been charged already around $350 for the 2 silver dresses). For the champagne dress I came to return, I asked her if they could waive their 15% restock fee since their sample was mislabeled as champagne and that caused the issue. She explained she could not, but a manager could on Monday. I was apprehensive to leave a $180 dress there with no document or anything showing that I was due a credit, but trusted that a manager would call me, and I did take Rosette's name down. I had already emailed previously about the champagne dress but got an automated type response that didn't answer any questions on the restock fee. Now I never got a call on Monday for the $180 credit, and so far my credit card shows no pending credits for the 2 silver dresses either of around $350. I called on Tuesday and left voicemail, nothing. Called Wednesday, nothing. Left email on Wednesday - nothing. Thursday - called and their voicemail is now full. Attached are photos of the sample vs what we received. For the record, Rosette who worked the check out register was kind and professional. I do not blame her. But this company has terrible customer service. Unless you are able to drive to the store in person it's impossible to get help, and even if you make the drive unless a manager is on site - the girls can't make decisions like waiving a fee, or any complication they have to have a manager help who isn't there... and doesn't call back. When you're not calling back customers who have a $180 dress sitting on your counter to process their credit, and not answering calls or emails related to additional credits due of around $300-350 after a customer have driven to your store - you should not be in business. read more

KissProm - Dress that was shipped - totally different color than the floor sample in store - Formal Wear Near Me - Corona, California

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Great selection of dresses for any occasion. Staff are polite, helpful, and friendly. If you don't have your size in store they will also ship to your home or to the store. Good quality dresses and fun styles. read more