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    The manager here was amazing! She was attentive patient and even helped getting some good deals!

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    Ask the Community - Express

    Review Highlights - Express

    When you come in you have to come CICI and yazmine!!!

    Mentioned in 2 reviews

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    Icing by Claire's

    Icing by Claire's

    (23 reviews)

    $$

    Terrible experience today at this store. I purchased 10 items as part of their buy 10 get 50% off…read moresale, one item was an iPhone 15 case of which the camera portion of the case did not fit my phone. Honest overlook on my part. Everything else fit just not that cut out portion. I noticed this after I completed my purchase having lunch a few stores over. Only about 2 hour went by, I went back to the store to exchange the item for something else and was met with an unskilled cashier who told me she had to check with her manager to see if I could exchange it. She returned to tell me it was a final sale and there was no returns allowed. The receipt did not say that anywhere, nor was I told that at any time. The cashier pointed to the sale and said well, obviously there's a sale so there no returns. I said that's not an obvious point, you have to tell customers that and it needs to state that on the receipt. Besides, I didn't want to do a return, I simply wanted to exchange it and I unfortunately wasn't able to use 1 item out of 10 items I bought. I was just there 2 hours prior and I'd really appreciate an exchange. I didn't want a refund. I'd happily exchange it for something I could use.... She called her manager and returned to me a 2nd time saying they would do an exchange but only for another iPhone case. I said I'd be fine with that but the problem is no cases in the store fit my camera. She proceeded to tell me I should have checked the case before I left so it was my fault and it's a final sale.... Crazy, here we I am in the year 2025 and I'm in a retail store, at a large mall, dealing with a huge franchise (Claire's) discussing a $7 item that can't be exchanged!? I asked her to make sense of that and put herself in my shoes. How does only exchanging an item for the same item help me at all when the whole reason I'm here is to get something else because it doesn't fit my phone. I didn't want money back, only to simply exchange it for something I could use! Even their website says you can exchange any item after 60 days, here it was a few hours.. I asked her to please call her manager a 3rd time and allow me to talk to her. Surely the correct information was not being conveyed. She came back, a 3rd time, and said they would allow it this time but never again... Lol, again?? Why would I ever come back and shop here after this experience? Then she printed the exchange receipt, crossed it out with a red pen and wrote final sale in large letters, then took my original receipt, crossed that out with a red pen and wrote final sale so it was nearly illegible. Is that even allowed? Isn't the point of a getting a receipt is so you can read it? I feel like that was so childish and unnecessary, if the corporate office didn't allow exchanges or refunds then why wasn't that printed on the receipt? Are store employees allowed to mark up any receipt and write anything they want on it? Here is the link to the company website which clearly explains the return policy. https://www.icing.com/us/returns.html This was such a terrible experience to deal with over a $7 item. Big waste of time, why did I have to go through all that?? Completely unnecessary, terrible management, no wonder people would rather shop online. Exchanging an item due to a simple overlook of a slight size issue made me feel like I was a thief. Definitely calling corporate to complain too.

    The worker was great and patient when we were working on getting daughter's ear piercings. She was…read morefriendly and helpful.

    Three Friends Boutique

    Three Friends Boutique

    (36 reviews)

    $$

    Review 77/365 Day Challenge…read more I've every so often-frequent this plaza especially for Rooster Tea house & dominos pizza. Didn't realize such a cute boutique existed! Love the cute name already of the shop. So much fun Mimosas & shopping event, held by Yorba Linda Moms 09.12.25 There's a lot of adorable items/clothing/accessories @ this shop. It's absolutely nice with lots of cutesy fun clothing vibe & decor. The associates were all so friendly. Assisting myself and my girlfriend sizes of jeans to try on: The Boutique has some unique pieces for some nice quality items. Front of Boutique shop, next to Dominos Pizza & The Wild Artichoke restaurant. In the Yorba Ranch plaza. Parking may be a little bit difficult to find since it's a pretty busy plaza. My girlfriend that i brought here, couldn't resist on shopping here wants to return and I'll definitely be returning too with her next month. Got a coupon for my/ours next visit, so we shall be returning.

    This store is a not so hidden gem in YL!! I believe most people that live in our city know of this…read morestore. The owners and staff are some of the kindest people you will ever meet. The store is beautiful and inviting. Whether you are looking for something new, special and unique for yourself or a one of a kind gift for someone else, you will find it here!! They have beautiful quality apparel, shoes, handbags, jewelry, candles, books, plaques, beauty products, and the list goes on and on. We are truly blessed to have this fantastic shop so close to home. Congratulations on 30 years!! May you continue providing great finds and treasures for 30+ more years to come.

    Express - womenscloth - Updated May 2026

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