They have a nice selection of both men and woman shoes and hats. I recently bought some Clark's…read more Prior to the purchase I addressed my concern with my low arched feet to the sales girl, she got me into some shoes that are so comfortable and most importantly give me huge support on my back. She quickly knew what I needed and am so happy with my purchase! The shoes are super cute! Definitely coming back here.

I wish I remembered the guys name who helped me but he lives in Fontana. He was friendly,…read morewelcoming, knowledgeable and willing to work with me. I don't know much about hats so he walked me through things while also helping me customize the shape of my hat exactly how I wanted it. I will come back and buy my hats from here because of this and will recommend this business to anyone he asks me.

Came in for the first time asking if they could stretch a hat slightly for me. The first person who…read morehelped me said it couldn't be done, but thankfully the gentleman working at the steamer offered to try his best. I let him know I would truly appreciate anything at all, even the smallest stretch. He was able to do just enough to make the hat fit perfectly for my dad, who hasn't been able to wear it for about five years. That small adjustment meant a lot, and I'm so grateful he took the time to help. My only recommendation would be to allow customers the option to take the risk on adjustments they're willing to try before turning them away. I completely understand the hesitation from the first employee, but sometimes it's not just about what you say, it's how you say it. A little willingness and kindness can go a long way with customers.

Look sharp & feel great. Miss Jane and Miss Juliana are the dynamic duo that will have you saying…read moreto all of your people-- "Jazzuli is my favorite store in the Moreno Valley Mall"! 5 STARRS

Had a wonderful, easy experience with Marisol. She's super pleasant and has a great eye. Just…read moreneeded basic blacks this time, but I will definitely be back for the amazing variety of colors! I'm happy with the price, too!

Best place to get anything embroidered Great pricing…read morePaid 15 dollars per hat Very satisfied

Highly recommend. Friendly , communicative and smooth transaction. Had my hats shipped asap and…read morereceived two days later

I came in looking for 1 hat but ended up with 3. Great selection at this location. The dude omar…read moreworking there knew his stuff and helped me find exactly what i was looking for! Definitely coming back here in the future!

It's a good quality hat with a reasonable price. Had no problems with shipping overall experience…read morewas great. I would highly recommend this company. On the other hand I bought another hat that was supposed to be comparable to this hat through butepods.com and the experience and the quality of the hat was terrible so good job hat club. Here's pictures of both hats. You can see the high-quality of the hat club versus the place. I bought this hat at.

***This Lid's is pretty similar to other Lid's locations out there; unfortunately, you will find a…read moremuch better selection at Lid's online store than these Lid's stores located in malls; while this Lid's does feature quite a few teams, their online store features so many more teams and (more importantly) styles*** This Lid's is located in the Galleria At Tyler, which has its own free parking lot. The parking lot is big and it is easy finding an open space (even when the mall is busy).

Downstairs Lids employees are lazy, if you are looking to get embroidery work done go to the…read moreupstairs one and ask for Desiree. Downstairs employees not only messed up my original design but never asked how big I wanted it. Came back the next to try to fix it and they retuned my hat with the loose threads still on. If I didn't double check the hat the threads would still be there. Not only that but the design on the hats are not fully sewn on and there's gaps. Never again purchasing anything from the downstairs Lids. Teach your employees how to use the machine or find someone who is passionate about it like Desiree.

I had ordered online from the Hat Club, but the hat didn't fit, so I decided to visit their store…read moreat Ontario Mills. The gentleman at the hat club who helped me out was friendly and courteous, and refunded my hat. He also had a special pair of two hats for $60, and I was satisfied with the two I bought. I also bought a carry-on hat case that was really light and sturdy. Their merchandise is fairly priced and offers a wide selection. I recommend this establishment to all you sports fans looking for your team logo.

Went on the website, found Navy Dodgers Hat. Well whe it arrived it looked nothing like their Pic…read moreon the website. Now to add insult to injury they want to charge me $13.92 to return a hat that had a deceptive Pic on their website. I will never do business with these lying, rude sobs again!! F-

Janelle helped me out 12/17. I was extremely tired from shopping and she made it super easy to get…read morewhat I wanted. She pointed out all the newer Padres hats and helped with the font selection. She gave her input which truly helped me. I came back today to pick up my order and she remembered me! That's customer service right there! They are a gift from my son for his Dad. The string color on the top one was supposed to be orange but when we went to pick them up my son was happy and liked them as-is. Janelle was super nice and friendly with my son. She is an asset to Lids and should be considered for the leadership team!

I stopped by Lids today seeking a particular hat. Ivan helped me out. Ivan was super helpful,…read moreprovided excellent customer service, and gave me useful suggestions. THANK YOU Ivan!

The guy who works there (Issac) he helped me with my hat. He helped my find out my size, and was…read moreable to curve the hat fast I was in and out, and for only 50$.

Hats are all dusty and so much oil on them. People openly just try them in with their cakey make up…read moreor sweat. Gross

The customer service experience at Hat Kraze is top-notch,…read more The special order craftsmanship done here exceeded my expectations. I have frequented this company on several separate occasions and will continue to do so. No matter which employee is working. I am consistently met with friendly service, clear communication on pricing, scope of work and turnaround time. They offer a diverse range of products and services. You can make a selection from their products or bring in your own. I highly recommend this 5 star company to anyone looking for exceptional customer service, quality products and value. Hat Kraze is a top tier company. Hands down, a phenomenal local company.

Came in today to return a hat I bought on December 22nd because the logo was off to the right about…read morean inch it's all crooked , I'm a returning customer I always get hats off them I understand it's been a while since I got it but I work all day and when I'm off when they're closed . I came in to return it and they said they can't return anything after December and if it's a quality issue we'd have to contact new era ourselves, In other words they don't check the quality of the products they're selling to their customers, at least stand behind the products you guys sell . And I was gunna exchange it and get another one but f that I'm never giving them my business anymore and I suggest you don't either unless you don't care about quality