Did my daughter's soccer team's gear and everything was perfect and on time. Communication was great and very satisfied with the end product. read more

Joy Embroidery - Flexfit hat with embroidered logo. - Screen Printing/T-Shirt Printing Near Me - Riverside, California

Came in to get some embroidered stuff for my work because the college doesn't sell any embroidered merchandise. Charles was super helpful and super nice! Vanessa helped me design the crewneck, I would definitely come back to get other merchandise if I ever need it. Can't wait to see how it turns out! read more

i don't know who helped me but they were kinda rude and tbh not the type of place I want to spend my money if you're not going to be helpful. Just go to progressive graphics it's close by and they will help you out read more

They do great, quality work. I'm very happy with my new jacket. I've been pleased with all products from this company. read more

Joy Embroidery - Photo of custom hooded sweatshirt that they made - Screen Printing/T-Shirt Printing Near Me - Riverside, California

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I cannot say enough positive things about Joy Embroidery Shop. Charles and Vanessa are super knowledgeable and their expertise shines through in every single stitch. They are fantastic at guiding you through the design process, offering honest and insightful suggestions to make your vision even better. They are transparent, honest, and their services are always fairly priced, which is a huge plus. They genuinely go above and beyond to ensure every detail is perfect read more

I've been using Joy Embroidery for years now, and they never disappoint. Their team is super helpful and always delivers high quality work. Whether it's embroidered hats or screen printed shirts for my business, they take care of all my company apparel. If you're looking for a reliable and professional embroidery and screenprinting shop, check out Joy Embroidery. read more

Been coming to Joy Embroidery for over 5 years now. Great place to get my company shirts embroidered. Fast turnaround. Very reasonable price. No need to buy shirts from online places. Support the local business. read more

I am a business owner and I usually don't leave too many reviews unless it's outstanding experience I have been using joy Embroidery for over 8 years and I am very happy with the service Vanessa made it so easy to make my orders every time I came by I highly recommend this place for any and all printing need or embroidery job Vanessa is very friendly and gets the job done will not be disappointed read more

Way too overpriced for t shirt printing. They charged me $12 per shirt for ONE color ONE design. Came back because I was told if I do one design. It would cost less. So one design front and back yet somehow got up charged to $12 per shirt when I paid $11 for first drop off. Yes I already subtracted the $30 fee to clean up the logo. So yes it was $12 per shirt which extremely overpriced for one "custom" color front and back. Oh and the custom color he's talking about was white and I also provided the $10.50 shirt. read more

Great service. Very helpful and reasonably priced. They were able to create my embroidery from an image online.

I had around 100 company shirts embroidered and they did great. Amazing quality. Definitely recommend.

Great service, skillful artistry, and suggestions. I was very please with the craftsmanship that was completed for me.

Got my graduation stole done very last minute (a week before graduation) and they were able to complete with more than enough time. Amazing service with a huge variety of selections, all at a great value. Will be recommending this to anyone who needs it in the riverside area. read more

They do an excellent job with making letters and I would highly recommend. Service: I would say this is where they can improve a little. My order was completed ahead of time and I loved the end result! They took the time to send me an email to confirm my choices, which I appreciated a lot! The only thing is they keep their door locked; when I went to pick up my order, I couldn't get in. I tried calling 10 plus times, but to no avail. I even tried emailing and messaging them on fb, but still no reply. I had to wait outside for 25 minutes before I was able to reach them. However, I understand this might've been a rare mistake and with COVID, I don't criticize them too harshly for this. Product: The letters turned out great! I love them so much and they made them exactly how I had envisioned them! They also offer a lot of different fonts, fabrics, sweaters, and patches. Love their work! read more

Look at this embroidery! They did an amazing job on my logo for my jacket, and quick turnaround too considering I ordered it right before Xmas. Excellent thread selection and the digital mock-up looked just like the final result (the final is even better because it's so shimmery) I was worried how the rainbow color gradient would come out but it looks so stunning! Definitely recommend for complex embroidery jobs read more

Joy Embroidery - Xl Jacket back custom - Screen Printing/T-Shirt Printing Near Me - Riverside, California

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Went there for my first time to have a few things done and the customer service was great. The pretty young lady at the front was very nice and helpful and they did a amazing job on my logo and on my stuff I took them to embroider . Fast and friendly with a great job , I give them a 5 star A+ all the way . I will be telling my football Organization about this place to get our jerseys and merchandise from and tell all to get their stuff done here. Thank you and the High Desert BULLDOGS 14U thanks you as well Have a great Coach Lopez read more

We knew Joy's did small block letters & my board just had to get them! We provided our own sweaters & they did them for about $23 per sweater. Service was so quick & employees were really nice. Honestly so worth the drive!! Pics don't do it justice! read more

Joy Embroidery - Small block letters - Screen Printing/T-Shirt Printing Near Me - Riverside, California

To typically go to a place in Rowland heights to get my stuff embroidered. But I recently discovered this place....granted it is a little far, but compared to my original place they will have whatever you are embroidering in a week and at a cheaper price than I would usually pay. Great service and great prices! read more

The embroidery work on my stole is perfect! I had them do my name and degree. But when I picked it up... my stole was stained. I brought that stole in, in peek condition. It was brand new. I have 3 days for my graduation ceremony and am frantically finding someone to remove the stain. I brought it to the attention to the people at the store and they claimed it must've been from liquor. They suggested champagne and that I soak it in water. I reminded them that I brought it in brand new and I was told "I don't know what to tell you." When I realized they would be of no help, I decided to leave and solve this myself because I have little to no time to find a solution. Why would I bring a stained stole and then get it embroidered?! If it was truly stained beforehand I would have gotten it removed or cleaned ahead of time. It's just so disappointing to see how there was no accountability. I usually like giving small businesses and chance and my first visit to drop off my stole was extremely pleasant but the place is lacking in professionalism. The stain looks like a juice or red stain, not consistent with what they suggested to be liquor. I suggest you take your business elsewhere. I am experiencing a nightmare situation right now. I haven't even had the chance to take graduation photos and now I MIGHT not have an adequate stole to wear to one of the most momentous occasions of my life. read more

Joy Embroidery - Screen Printing/T-Shirt Printing Near Me - Riverside, California

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My first time making letters was a breeze because the person helping me (Emily) was very clear and patient! I was a little indecisive at first but settled for a black quarter zip pullover with embroidered letters with a couple additional details. I bought a set of three sweaters that came out to be about $65 each, but that's mainly because we got so many customizations. The process of actually designing took less than half an hour and the production of my letters took about 3 weeks. It's typically 2 weeks, but they were out of stock in one of the sizes that I needed, but that was no problem. Joy's is great at communicating; they will give you a call if they need to make a modification to get the OK and they call you ahead of time to give you a more accurate time/date of when your product will be ready. Will definitely be back if I am ever in the market for more embroidered goods. read more

I had some scrubs embroidered here. They are the most reasonable embroidery place around by far. I took my scrubs in on a Wednesday and was promised I would get them back by Saturday. They were done the very next day . Very quick and very clean job. Highly recommend! read more

Joy Embroidery - Embroidered in Garamond font - Screen Printing/T-Shirt Printing Near Me - Riverside, California

tldr; amazing quality work that makes it worth the drive! my fraternity has used Joy's as our go-to for our standard letters, even though we're at Cal Poly Pomona- if that doesn't tell you how good their work is, then idk what will. my personal letters were also done here and i love them! i placed a large order for our newly initiated class, as well as a personal order for my little and i. despite being told my personal order would take at least a week, it was ready in 4 DAYS !!!!! i was able to actually get the letters in time for my little's initiation! :') the workers are very helpful and make the process easy. i definitely would come back for any future embroidery needs. read more

This is a really great company! I recently ordered a line jacket from Joy's, over email, and they called the very next day to confirm the details and charge me for my purchase. The jacket came after about 2-3 weeks after I ordered it initially and it looked great...except it was missing my line name on the right chest under my Big's name. I emailed them and they called me the very next day to apologize and explained that I wouldn't be able to get my jacket back in time for my banquet if I were to ship it to them and have them ship it back; so they offered to pay the amount another company would charge in order to add the line. Fair enough. I checked around town and no one did this sort of work where I live so I gave them an email and they replied the next day with a shipping label (no cost) to their store to fix their error. I won't get the jacket in time for my banquet, and it was honestly a VERY annoying error, but they showed they cared about me and my situation and that is all I can really ask for. Great work. read more

Out of the three places I've been to for letters, this is my favorite. They get my letters done right, and pretty quickly, even during the time when more orders come in. It's a store where you walk in and they have all kinds of jackets, a basket of fabrics, and even some items for paddles in the back. I brought my own cardigan in and they filled out a sheet for me with all the details of what I wanted to be stitched on and where. The girl filled it out for me, as she does with everyone's, so that it's clear and consistent to whoever's doing the stitching, and she whites out anything that she messes up so that there is no confusion for what I wanted it to say. They also have a book full of all the fonts, fabrics, and thread colors to choose from so that you can hold it up to compare them to how it looks on your jacket. I put in my order around the same time as most other people do, around activation/formals, and I still got them done within 2 weeks (but that doesn't mean you should procrastinate on them haha, I would still put the order in a month before I need them). All the stitchings were clean and stitched pretty well to the cardigan, despite the cardigan fabric a little bit looser than a regular jacket. The execution wasn't the best I've ever gotten on a stitching (they still have that fabric paper on the backside that I don't like so much), but it can be easily trimmed off yourself. The service and efficiency though were the best that I've ever had with embroidery. read more

Absolutely love how it turned out! I got matching letters with my best friend who goes to a different school and is in a different sorority. I also got our names embroidered on the sleeve. The staff was so nice and patient with me when I went in to get them done. Definitely will be coming here again! read more

Joy Embroidery - Screen Printing/T-Shirt Printing Near Me - Riverside, California

Too many good things about this place and they live up to the hype! Ever since I was a first-year at UC Riverside, the university down the street, I've always heard the name Joy's. Seeing everyone's letters from Joys made me slightly jealous of wanting letters for myself done. Now three years later, I have bought several sets of letters now with them! I came first to get letters gone for my little. Walked in, the front counter workers greeted me and asked if I needed help. Their price lists are easy to see and the selection of jackets are much larger than most places. If you need help choosing a jacket and color combo, they are super glad to help and even show you examples of past combinations that they've done. They have so many different types of stitches and thread so it sometimes becomes difficult choosing what you want. So start thinking ahead as well! On average, it takes about 1.5 weeks for your order to be done and during high volume times, 2-3 weeks so give them some time just in case! But when I came in once to have 15 letters done, they finished them within a week! When making large orders of 12 or more of the same style, they will take $5 off each order as their bulk discount. They allow you to pay either in full or half deposit/half at pickup. This makes it a lot more affordable when you're trying to get letters with low funds at certain times. Super affordable as well! Will definitely be coming back! read more

Joy Embroidery - Screen Printing/T-Shirt Printing Near Me - Riverside, California

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I'm a student at CSUSM, but I'm from Murrieta so I went up to Riverside for my letters and I was impressed! Great quality and turn around was a week (I went in March). They were very helpful and patient with me, this was my first time getting letters and I was overjoyed by how perfect they turned out! Letters are always an investment, but I was happy with the price, total I paid $138 that included: - 1 jacket with 3 and a half inch letters with their glitter fabric (bought the jacket there), a sign on the hood and "Vanessa's Little Sis" on the back came out to around $79 - I brought in my own jacket and got 4 inch letters with their glitter fabric, sign on the hood and "Mia's Big Sis" on the back that came out to $59 They have a lot of options as well as other Greek items like paddles, bags, etc. I definitely recommend Joy's. I'll be making the drive again for my next set of letters. read more

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So I came in with and Young helped me out. He was superr helpful even though I had a somewhat complicated order. Give him a raise cause he gave terrific customer service. He walked me though the positioning if where i can put things on my jackets and was very accommodating If you want to get things done right... this is the place... Ill def drive over an hour for this kinda of quality and service read more

I wanted to make a couples/matching hoodie and asked around for a screen print/embroidery shop. My little brother that goes to UCR recommended this place. It's neat that they have different shirts, hoodies, cardigans, and sweaters to choose from. They also have different brands to choose from (I don't like the Gildan brand because the quality sucks) so I bought 2 American Apparel hoodies to get the embroidery done. I didn't choose from their design but brought my own design instead. I had the files as a .png file and made everything besides the design transparent. The workers there were very knowledgable and helpful. I'm not sure but I think I spoke to the owner too which was this Asian guy. I was pretty skeptical of the place because this was my first time getting hoodies embroidered and so I had high standards. The price was reasonable and I kept letting them know what I wanted and how I wanted it (pretty sure they got annoyed of me but they kept their happy faces on). After I paid, they told me that it'll take about 2 weeks. I get a call back 5 days later saying that it was done! Everything was beautifully made and boy was I satisfied! I definitely recommend this place. It seems like they get a lot of business from fraternities and sororities. read more

Joy Embroidery - Got matching/couple hoodies that were designed at home! I love how beautifully it turned out! - Screen Printing/T-Shirt Printing Near Me - Riverside, California

Yo I'm late on writing this but this business is lit. Very affordable prices for greek letters, i think they ship about two weeks after you order. They're so fast and customer service is very helpful and quick. Highly recommend. read more

PRICING SHINDIG CAUSE THAT'S WHAT REALLY MATTERS: AA zip up - $35 AA hoodie- $30 (around that price) THEY OFFER NOT AMERICAN APPAREL STUFF ($20-35) IF YOU DON'T CARE ABOUT BRANDING. They also carry AA cardigans, baseball jackets, lettermans, and windbreakers! Embroidery for 3 greek letters when you purchase from Joys - $15 extra embroidery (like on the sleeves)- $5 each place it's embroidered on crests- $12 (same price, filled or not filled) lace overlays / bring your own fabric - $3 extra sparkly embroidery- $3 extra ($1 for each Greek letter), and $1 for each extra embroidery item (it'll come out to $6 for per say, a left arm chapter insignia) If you bring your own jacket or sweater or whatever, it's $30 to put 3 double layered Greek letters on, and $15 for single layered letters. I definitely think it's cheaper to buy straight from Joys if you're going to put large letters on them. Let me tell you a tale about this lil pledge's adventure in Joy Embroidery. I went with my grand big to get some nifty Greek wear for my big, because as a pledge, I wasn't allowed to touch letters, or even order something with letters on them. I ordered a black hoodie with forest green letters, black inner stitching, a glittery gold background, and white outer stitching, his class and the chapter on the sleeves, embroidery on the "tramp stamp" area, and his name on the hood. Honestly, I was all like "what the hell am I doing, this is gonna look shitty." It came out to be around $75. I cry. My wallet cries. An hour later, I went back to Joys with one of my pbros to secretly get a jacket for my grand big. ~illicit pbro adventure~ Hers sweater was similar, embroidery-wise, except I got a crest instead of the chapter name on the sleeve; it came out to $80. Wallet cries again. I cry harder. A week later, I get a call from Joys, saying that both my letters are ready! Whaaaat?! They even finished my orders half a week in advance, even around crossing time! And they looked pretty good too... I mean, I guess... not like I touched them or sent Snapchats to my pbros of myself wearing them... pshhhh. Installs/crossing day comes, and big and grand big love their expensive-ass sweaters. This lil' newly initiated member did a fine job. Money not gone to waste. :') TL;DR: (did ya really read that. Did ya' really...) 1. Pretty solid embroidery services, but it can get pricey if you don't know what you're ordering. (like c'mon $160 for 2... I can go cheaper than that) 2. The employees are polite and efficient, but know what you want before starting an order or you'll be really overwhelmed & might order something you don't like or regret. Ask the employees what they recommend! However, they might not be so polite if you're there for 30 minutes picking an inner stitching color when there are 15 people behind you waiting to order. 3. Order 2-3 weeks in advance if you're going to get stuff around crossing time, or you won't have it by then. And your big or little or whatever will be sad. 4. Joys have a ton of cute fraternity stuff like mini paddles, and tiny wooden letters, and keychains, so hold on to your wallet reaaaaaal tight. 5. There are like 5 different types of each color, so choose the right stitching color if you need to coordinate with other people's jackets. Talking to you right now, big. 6. Bring your pink slip in for pickup! If not, they have a little sign out sheet. You can also pay in halves, at the time of ordering and at the time of pickup, or you can pay it off all at once. read more

So I come to Joy's a lot and I'm usually really happy with how quickly and efficiently they take my order down, the timely manner my orders get done, and how my jackets looks when they are done. But I just have to say that there is one employee there, I believe her name is Stephanie, that just NEEDS TO LEAVE. She short one with the short hair. I'm telling you now, AVOID HER AT ALL COSTS. Both times that I got stuck with her taking my order were just awful experiences. She is slow and very VERY unprofessional. She often gets distracted in the middle of writing down my orders. She CONSTANTLY stops paying attention to the customer and starts listening in on conversations her colleagues are having even though THEY AREN'T EVEN TALKING TO HER. I'm usually in and out of joy's in at most 30mins but the first time I got stuck with her taking my order, I was there for over an hour and I wasn't even ordering much. Then she had the AUDACITY to tell me that next time I shouldn't come in so close to when they are about to close because it means she has to stay longer to help me!!! I came in long before they were supposed to close that day and I was only there for so long BECAUSE SHE COULDN'T DO HER JOB RIGHT!! Joy Embroidery, you better FIRE HER NOW or whip her into shape because she is the worst employee you have. And you know what they say, "You are only as good as your weakest link". read more

I've been a loyal customer ever since 2012 and created 17+ sets of letters all of which is from Joys. This is the only place I trust with my letters. From the font to the quality, everything gets a full star in my book. If you know exactly what you want, then you can save yourself a trip by ordering through email and pay a little more for delivery. I've done some orders through email and it was a easy process. But if you have specific fabric you would like to use, you might need to go there. It may be better to call in to ask if they might have it (some times they have extra fabric like lace or camo aka saving you some money). They're actually pretty fast too; of course, they always give you a week or 2 estimate but they usually get it done in a couple days. The prices are pretty fair for the quality and service that you get. read more

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This place doesn't deserve a star but in order to post my complaint to protect serious people who needs a reliable company, this isn't your place. My 2K order went to waste because of Vanessa who cannot even take instructions well TWICE in a row. Don't even bother investing this company when there is plenty of others that values customers & employs people who can take instructions well. Don't even have Vanessa take your order. I so am not going to do business here if they can't employ people who can take instructions well & had an attitude with a customer is unprofessional. This company doesn't value customers & only care about wasting people's money. Enjoy wasting your money. read more

No Love for JOYS? They deserve wayyy more reviews!! Joy's is THE BEST Embroidery in Riverside to get your Sorority / Fraternity sweaters made at, even if your not from the Area. I remember while being at UCR, people would come from UCSD, UCI, and UCLA just to make letters here, no joke! Zaaaam thats a far ass drive but SO worth it, so carpool or order online (via email) & make one trip just to pick it up! The stitching is very high quality and the owner genuinely cares about how his work turns out and wants his customers to be happy. If there is every a mistake on his part, he will gladly fix it for you (but don't take his generosity for granted and try to lie because You chose the wrong colors and the sweater didn't turn out how you wanted). They have a wide selection of colors you can choose from and lots of samples on their display so you know what your getting. They embroider just about everything and even started making customized sashes for those graduating. Sashes can take up to 3 weeks because the material is delicate and takes longer than other stuff to be made so order your stuff early. When their not busy it takes less than a week and during installs time takes about a week to two. If you need screen printing for a organization, COME HERE! The staff is friendly, always helpful, and can give you advise on what colors match best if your lost. They don't only embroider but they sell wooden letters for paddles as well so you can get just about everything you need in this one store. Joy's recently started shipping their products with a shipping fee if you might want to use this alternative if you want to save yourself the drive. Normally, I like to pick up my finished products in person to make sure everything is correct (spelling, colors, etc) but John (the owner) is a perfectionist and rarely makes mistakes. Just look for Sam! He's helpful, funny and will get the job done for you. C'mon Riverside locals and college students, if you've got stuff embroidered here before, show Joy's some love! read more

I wish there was a place like this in San Diego. UCR affiliated people are so lucky they have her as a resource! My favorite set of letters were done here (black hoodie with blue laced letters.) She's quite reasonable with her prices and always gets it done when she says she will. I also like that she offers different fabric to make your letters too. When I had to order my sorority's standards, she even gave us a discount. We also started to have her make our stoles and they are so cute and pretty! She even has all the lettering for paddles too. Man. I swear, Riverside is so lucky to have this place. UGH SO JEALOUS. read more

The best letters, ever. The quality of stitching is comparable to none. Ive seen letters from all around the United States, from websites, and other stores and none of them will ever compare to the quality of Joys. There's a reason people from all around socal come here to buy letters, theyre the best and theyre worth it! Actually their prices are pretty fair considering not only are they better quality but theyre much cheaper than websites etc. That and they have a huge selection of fabrics and threads and they're always willing to work with you on a custom graphic or stitching. You can also get korean stitched on your letters and fun things like hearts, bows, crests etc. For those of you who have never been here its 65 (from what I remember) for a hoodie with letters on the front, tags on the right and left shoulder and the lower back. If you want you can also put it on an American Apparel jacket for a few extra dollars :) which I recommend if you're getting letters for a smaller girl To the person who posted below...yes progressive is cheaper, but you get what you pay for. I think progressive letters are uglier than...Im not sure of a fitting adjective but they're ugly! For only 10-15 bucks more you'll get letters that are worth wearing. Every time I see progressive letters I shudder...you can spot the instant difference -_- read more

Wow...that IS quite surprising how this place has only gotten 4 reviews.. o_O at least half the students on campus are affiliated somehow...(ok well maybe a quarter...yea...definitely a quarter) That's like...5,000+ students? uhh...4 reviews...5000+ sweaters/jackets/sweats/totebags/paddles/charms/keychains/hats/shirts...wow...if you..multiply..omg...IT'S OVER 9000!!! But seriously...Joy (oh yea, that's her name by the way) has always been there for us when we needed an order of say...40 "letters"...you want...she delivers. And the cool thing...is that she OWNS the place...so if you're nice to her...and/or are a returning customer..she usually drops the price down a buck or 2 per article...buy in bulk and you'll save with her =] Now...I'm not gonna lie...she IS pretty bad with english...so a lot of the times i've shopped for my lils, I've had to just point and pray that she understood what i wanted. There was ONE time...I brought in a tank top from Express and wanted it embroidered for my lil, and I pointed to the bottom left corner and she drew this box in the "general" area, but I didn't question her...just let her do her thing...a week later I came back and I saw where the embroidery was... O_O omgahhhh.....hahahahahaha I couldn't help but "LOL" It was in such an awkward location...but I ended up giving it to my lil anyway...and woot...I love my lil...she decided she would start a new trend..and she wore it..MULTIPLE times i might add...xp so yay =] All in all...you will not be disappointed with the service here...I guess for my case...I either didn't point clearly enough, or I didn't pray hard enough...But in the end, my lil was happy and that's all that mattered to me. I really do hope more frats and sororities hop on this and get the word out about Joy's. I can't even remember how many times my friends from other schools have told me how lucky I am to have a place like Joy's. read more

I go to UCSD, but I brought my butt over to Riverside because I heard about their great service and good quality of Greek letters. I came here last formals season, right after I crossed, to get wooden letters for my bigs' paddles, grab all the letters for my line sisters' bigs, order some cardigans and letters for my twins and faves, and to burn a hole in my wallet, unintentionally and figuratively. I had ordered my letters previously from E-Tee Embroidery in Fountain Valley and had been a loyal customer since 2011, but wanted to check Joy out since I saw competitive prices. (I'm sorry E-Tee! I still make orders for my fraternity from you guys) Each little wooden letter costs from $.70-$4.50 from what I remember, depending on the size, and they also have double lettering, words i.e. LilBro LilSis, and crests and symbols. SOOO you can bet yo bottom dolla, you need to come prepared to spend a lot. I think my wallet took a beating that day. Just looked at my bank account; spent a whopping $533 that day...! WOW TEARS. I'm no baller either. Anyway, Emily L.'s prices seem about right. I ordered an AA cardigan and crewneck and they came out great! They have AA hoodies, AA cardigans, line jackets, baseball jackets, shorts, shirts, you get it, a lot. They offer the cheapest prices for crests in particular, since they do have a large variety of crests they have designs for already. I even had the crewneck spell out "Eunice's twin" under the letters itself, to the right, and it was in the exact placement and everything. Shipping cost was a little pricey, but for each additional item, it's $2/item, and they finished sooner than their expected finishing time. Pros: - good service. They workers there helped a lot of the Greek community create letters, so they're familiar with making letters and what not - large variety of items: wooden letters, mini paddles, shirts, to jackets - competitive prices. $5/embroidery is pretty darn cheap, for one. Cons: - None, really. I would complain about prices, but their prices are competitive, and you can't expect to get cheap letters for great quality anywhere. But if you do, please do share your little secret with me. Tips: - come prepared with what you want. Go to customgreekthreads or something to get an idea of what colors you want for your letters. It'll save you a lot of time. read more

BEWARE OF WHAT YOURE PAYING FOR! This place has terrible customer service. Every time I come here I try to have minimal interaction with the workers as much as possible. Unfortunately, they are the only option I have for embroidery work and I believe they know that it's the same for many of their customers, so they don't care about being professional. I was almost charged $96 for 3 Greek letters! Upon asking the girl to breakdown the price she gave me attitude. While explaining that I had previously purchased a zip up from their exact store a few days before, she tried to charge me for it again. I offered to show my bank statement, but she refused and talked to her manager, returned and then asked for my bank statement. I paid my balance and left. A week later I return to pick up my jacket only to find out there was an extra $10 charge on the rest of my balance. The same girl is working and I approach her to ask about the price. She responds "we already talked about it last time" with complete attitude. Heated and filled with annoyance, I couldn't even talk to her, so I had my friend ask her to breakdown the prices again. Behold, she realizes her mistake and says "she was right." Not once did she speak to me and apologize for her actions. They should hire people who actually care about their job. She has no respect for me or my concerns. ALWAYS ASK FOR WHAT YOURE PAYING FOR! read more