1. Artworx Print & Design

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Riverside, CA

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2 hours

Response rate

100%

Services - Artworx Print & Design

Signmaking

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Dominique A.

This is your one stop shop as a business owner! I've gotten all my signage and merchandise done with Alex. Everything is amazing quality & the turnaround time is awesome.

This is the embroidery-gone-wrong. Embroidered on the wrong sleeve and was removed.
Karl A.

First of all, I would like to say that Artworx does a phenomenal job, if it's done right. This company has a quick turnaround time and the price is almost unbeatable. Unfortunately, there was some mishap that happened on my order. I work for Arrowhead Regional Medical Center and my unit was ordering 14 $110 embroidered North Face jackets. I bought the jackets separately (cost is $110) and went with Artworx for the embroidery part because of a recommendation from my girlfriend. Alex has already given me disclaimer that he won't be able to replace the jackets if something were to happen to them. It's not the greatest thing you want to hear if you're putting your expensive jacket on the line. There's really no guarantee but rather just a leap of faith based on the recommendations you got and the YELP reviews. I told him that accidents do happen but there are some actions that can be done to minimize damages. I even told him not to rush. I got the jackets back after about 7 days and inspected it but didn't find anything and Alex did not mention anything. I thought everything was fine until I distributed the jackets to my staff. One of them noticed that the opposite sleeve of their jacket had initial embroidery that was removed and was re-embroidered on the right one leaving the wrong sleeve with needle holes in the shape of the letters. It was starting to get perforated because of the damage done by the needle. I called him up and told him the situation and that it could have been avoided if the problem was communicated back to me. I would have opted to have the embroidery stay on the wrong side of the sleeve instead of removing it. He said that who ever did the embroidery did not communicate the problem back to him so it wasn't addressed. He only apologized and did not offer anything else. He mentioned that if I ordered the jackets or shirts through him, he would have replaced it no questions asked. But since I bought the jacket outside, he's not able to do anything about it. The problem would've been an easy fix and because of this lack of communication, one staff member is now wearing a jacket with a perforated sleeve. He was still professional about it. Unfortunately, YELP review is overall a review of quality of services and I'm obligated to mention this little mishap and make this experience as transparent as possible. At the end of the day, it's the service that counts and what ended is a jacket with a mistake. This review is just an overall experience from one customer and should take it with a grain of salt.

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4 years ago

Alex not only took my order last minute but the work he produced surpassed my expectations. I loved the pins and gifts for our church.

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12 years ago

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13 years ago

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13 years ago

Great service and great prices, what else could you ask for?! Alex is really creative and honest.

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12 years ago

Alex help design and we came up with awesome shirt. I planning to come back for other designs and ideas. Thanks so much Alex.

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10 years ago

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Review Highlights - Artworx Print & Design

“Alex was very friendly and communicative and quick to respond to my phone calls and texts.”

Mentioned in 25 reviews

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Artworx Print & Design - screen_printing_tshirt_printing - Updated October 2026

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