DO NOT GO HERE!
Both times I've been in this store I've had similar experiences.
The employees SUCK!
Let me start by saying I have NEVER stolen anything in my life!
The employees here are so freaking paranoid and over the top that I felt awful and left with nothing both visits!
The first time I was trying on a couple different coats In front of one of their mirrors and one of the employees stood there and watched me and asked me what I planned to wear with the coat I thought wow that's nice and she picked up everything I had intended to try on and like rummaged through them, I thought that's nice of her to be so concerned with my outfit, Naïvely so. But then I had this weird feeling after I noticed all the employees staring at me and I wasn't sure why I hadn't done anything wrong! Then I found a couple shirts I wanted to try on WITH the coat that I finally decided on, so I told the woman at the fitting rooms exactly how many items I had and she counted and put them on the rack in the dressing room (like they usually do) and before closing the curtain she said "hang on a second" and started searching on the coat at first i thought she was looking for the price tag because maybe she wanted to purchase one for herself. I asked her what she was looking for and once she found the sensor she mumbled something that made no sense and then I realized they were paranoid I was going to try to steal the coat! I mean is it a crime to try on coats? Wide open In the middle of a store? I was so mortified and had such shame put upon me (even though I know in my heart I did nothing wrong!) that I didn't buy anything and left the store.
I only went back in today as it's the day before New Year's Eve and need a dress for tomorrow night. I tried on 4 and walked out of the dressing room with the dress I intended to buy.. with no problem. BUT as I was looking for a necklace to wear with my dress I took several to a mirror,set them on a little shelf/area right next to the mirror and held each one up to my neck, setting each one down and picking up another just to see what each one looked like with the dress, that I was holding up to me with the other hand... and out of no where here comes a sales associate who was extremely rude saying "can I take these to the counter for you? " I instantly remembered how terrible they treated me with the coat and realized they were super paranoid once again that I was going to steal something!! I looked at her and said in a very confused tone "well.. no I'm deciding which one I want.." she gave me a smirk the best way I can describe it is a snarky smirk, as if to imply that I was going to try to steal! I was mortified because everyone around me heard and one woman that was shopping in particular looked at me and then at the sales woman with a look that said she had no right to treat me that way!
It's just wrong. I can understand a company needing to make sure people don't steal.. but there's got to be a better way to go about it so that the costumer doesn't have this over bearing heavy feeling like they are doing something wrong.
Maybe have signs saying you can't hold stuff up to you in the mirror or have security standing by to just watch people a little closer.. because I could see if someone put something in their purse or pocket but for people that are doing NOTHING except trying to pick items to purchase it's a little excessive.
I almost told the woman today you are more than welcome to stand there and watch me hold these to my neck, I've never stolen anything in my life and have money to purchase things and I sure as heck am not going to steal a $9 cubic zirconia necklace. Please! read more