Had the best experience shopping for my wedding dress at Arzelle's. One of the owners (dont recall the name) and Brittany were extremely helpful and accommodating. They went above and beyond to make sure me and my family felt comfortable from trying on dresses to making the decision to say yes to the dress and then helping with flexibility in a payment schedule. The whole process can be overwhelming sometimes and these ladies were so patient while i made my decision. It felt like they truly cared that i chose a dress i loved rather than just making a sale. I cant not express enough how happy i am with my choice and experience at Arzelles. read more

Arzelle's - Bridal Near Me - Nashville, Tennessee

Arzelle's is one of the many bridal shops in Nashville. They have a nice boutique with a lot of Princess style dresses with the large skirts and the strapless tops. The shop itself is very attractive and well organized. I made a visit to Arzelle's when I was shopping for my wedding dress. I stopped in Arzelle's during the evening. They didn't have very many customers, but the staff seemed a little flustered for some reason. I wanted to buy a wedding dress that was more of a mermaid form fitting style, but they only had one or two styles with this cut in the store. The staff at this store were very young girls, some of them looked like they were in high school, and they kinda didn't have much of a clue about how to help me find something. I would recommend this shop for browsing for styles, but the staff were not that helpful. They do not sell sample dresses here either, so be prepared to order several months ahead of time. read more

Arzelle's - Arzelle's main room, from their website - Bridal Near Me - Nashville, Tennessee

I feel like I need to make up for all the poor reviews this place has received! Maybe it's because many of them are outdated. We had a TOP NOTCH experience today at Arzelle's!!! Actually, my sister said yes to the dress here!! She had an appointment at Arzelle's on Friday that was cancelled due to Snowpocalypse 2016 and they opened the shop on their only day off (Sunday) specifically for her! So kind!!! We worked with Kimmia and she was wonderful! She made our family feel very welcome, took her time to help my sister pull dresses, try them on, accessorize, etc...and never acted put off that she was there on her day off. So patient. She was sincerely happy and excited for my sister! Loved her! I will also say, we visited two bridal shops yesterday and Arzelle's had the largest selection of dresses. Beautiful shop & fantastic experience!!! read more

Arzelle's - She said YES to the dress!!! - Bridal Near Me - Nashville, Tennessee

Arzelle's is one of the cutest places in Nashville to get your wedding dress!! I can only say how sad I was to have all ready found my wedding dress and not get mine from Arzelle's, so of course I had to do the next best thing and make sure all of my beautiful bridesmaids got their dresses from Arzelle's. The atmosphere is not only beautiful but extremely professional. The service was great. The turn around time for all of my girls and their alterations were extremely quick. They kept me notified on when dresses would arrive, when they did arrive, and how many of my bridesmaids had actually picked their dresses up!! They did all the worrying for me! I couldn't not have asked for better service! I would absolutely suggest any bride in or around the Nashville area to check out Arzelle's! Beautiful dresses and an awesome staff!! read more

Arzelle's - My beautiful bridesmaids and their dresses from Arzelle's! - Bridal Near Me - Nashville, Tennessee

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I had a wonderful today at my appt. The manager and the girl who helped me was very nice and patient.

I was pretty disappointed with my visit to Arzelle's in search for my wedding dress. I am a size 18 and so I thought wedding dress shopping was going to be a nightmare. I google'd "plus size wedding dress" shops and boutique's for Nashville and Arzelle's kept coming up as one of the only shops in town that "specialized" in this. I called them before making an appointment and asked them if they had dresses in my size as I did not want to only have 5 options. I also specifically asked them if they had "modesty panels" (fabric panels that go in the back to cover you when the dress doesn't close all of the way). They assured me that, of course! they did. I made my appointment. The boutique is cute. The dressing rooms are quite large. There were many more dresses available than I ever imagined! Apparently a size 18 isn't nearly as "plus" as I had feared. They did not, however, have a single modesty panel in the entire store. How is that possible? If I were actually a modest woman, I would have been miserable. Thankfully we were the first appointment of the day and the store was empty when we arrived and only one other family had arrived by the time we had left. It was't very professional, however. The other less than stellar impression I had was that despite how "upscale" this store is supposed to be, no one helps you try your dresses on! Seriously? You are left in the huge dressing room alone to get in and out of your dresses and only after you stumble out into the store (without a modesty panel, mind you) do they attempt to clip and tie you into the gown. Tacky. Speaking of clips, there clips are the tiniest little excuses of clips. They kept popping off of not only me but even the tiny little size 2 or 4 girl that showed up shortly after I arrived. Surely that isn't the best way to do this. After going elsewhere, I can assure you it isn't. Finally, not only did they not help me try my dresses on, they didn't even consult with me about what I was looking for in a wedding gown nor did they help pull any dresses from the racks. My Mom, sister and I made all of our selections ourselves. While that may sound like a dream to some women, where is the service to this? The result? I went to another salon that same afternoon and was given amazing customer service and I bought a dress (surprisingly) for half of what I had budgeted!!! Their loss. Big loss! Oh, and I have heard others speak about their experiences here, and they said the same thing. So, I know I wasn't the only one given this lack of customer service. Step it up, ladies! read more

true story: 'say yes to the dress' is my new guilty pleasure. DO NOT JUDGE ME! so when my newly engaged girlfriend came in from out of town and asked me to be her maid of honor, we decided to go dress shopping utilizing my new pool of knowledge. this was the only shop we were able to find that was open and didn't require an appointment. we were somewhat disappointed. here's why: (a) the girls were friendly when greeting us, but then just said pick what you want and we'll get you a room. no further help from there with showing styles or helping to pick dresses, until we specifically asked them to go find stuff for us...from the BACK, where we had no access. i'm surprised they didn't ask us to go get them ourselves. plus, when we went to look at bridesmaid dresses, there was NO assistance offered. eff that. (b) i grew up in hawaii, so i get the desire to walk around barefoot whenever possible. however, when you're on the clock, you should prolly keep your shoes on. i'm judging you off the bat when you're trotting around unshod at work. beaches, airplanes, your own home, whatever, kick off your shoes...place of work, not so much. (c) the selection kinda sucks. my girlfriend totally struck out despite being flexible. she did try on some dresses and found some things she liked, so we'll have to continue shopping in the future. hopefully then next place we go will have service similar to my new standard, kleinfelds. thank you, 'say yes to the dress' for setting the bridal bar so high :) read more

I heart Arzelles. It was my first time trying on dresses so I was more or less a deer in headlights. My salesperson, Sara, was fantastic. She asked all the right questions (budget, style, photos of dress etc.). She was not pushy and never did I feel like I had to walk out with my dress. I personally feel the selection has a wide range of prices from high-end to affordable. There's a great variety of styles, shoes, veils and jewelry. While I didn't walk out with my dress, I'm heading back in August for more! read more

I am not from Nashville - just a transplant - so when I started my wedding dress shopping I simply sent to Google, haha! Not many of my friends had been married here and I honestly didn't even plan on going to a Bridal store because I already knew I wanted a local designer to help with my dress. Google seemed to highly rank Arzelle's and based on YELP reviews I thought - why not! I made an appointment for first thing in the morning. Which , by the way, was a great idea. By the time we left at noon - there were a 1/2 dozen other brides trying on. The young lady who helped me was wonderful!! She was young, seemed to have VERY similar taste to me and was great to leave us alone to look but also make suggestions! She stayed right next to my door and helped me the entire time. She was quick to give her opinion without being pushy and made me feel very comfortable when others with me DIDN"T like the dress I liked. I thought I had found "the one". She was very helpful, even gave me a tip about shipping out of state to save several hundred dollars! The only complaint that I have is that the lighting is VERY dim. NO outside lighting really at all .. which to be honest can be VERY deceiving! Also, only two girls at a time could come out and stand in front of the big mirror in the main room. SO once a lot of brides started trying on - it got a bit crammed. Not a big deal. You have plenty of room in your dressing room and again - take advantage of less busy hours! In the end - I didn't get a dress at Arzelle's. I went with the local designer. But I highly recommend Arzelle's to ANY Nashville bride that is dress shopping! read more

The sales chick was not helpful. I got into my dresses myself and my friends did all the work when I would come out. My friends fixed the train and the dress. The girl kept putting the accessories away too, so every five minutes she had to go get the same thing over and over again. AND you can't take pictures. Why is that? Klienfeld let me take pictures and Berta and they are the gods of wedding dresses. Anyway I wouldn't recommend this store. read more

Just don't go. The owner was very rude and was disrespectful. I will never come back and recommend no one else does either. The woman that greeted me was nice but couldn't make up for the service from the owner. The owner was more intune with her point being right than making us happy. Just very sad and disappointing. read more

Arzelle's is another old-school bridal shop. Located right off of West End Avenue near Vanderbilt, it's convenient enough to get to as well. It's a pretty roomy store--which is nice, you don't feel trapped (looking for a wedding or wedding party dress is stressful enough I can only imagine, you don't want to feel claustrophobic on top of it all!). They also have a large selection of bridesmaid, wedding gowns, and mother of the bride dresses. Some of the brands are a little obvious--Watters and Watters, After Six, Laundry--but there is a lot to choose from. Service is good too--we were the only group there (3 of us) and there were 4 salespeople, so a good ratio! However, the bride was not really a fan of any of the dresses--wedding or bridesmaid--so nothing was tried on. They do have a great selection of shoes and jewelry though, so she may go back for accessories once she finds dresses. If you are getting married, this should be a stop--just wasn't my (or, more importantly, the bride's) style! read more

Every Saturday for 6 weeks I have been pounding the pavement looking for "The Dress" for a up coming formal reception. Last minute and exhausted, I called Arzelle's and asked if I could still come in without an appointment. They were more than welcoming. Such sweet staff! I finely have weekends free to focus on other things! Thank you, Extremely Happy! read more

Terrible Terrible Terrible. The clerk was helpful in the beginning but after my dress was ordered from New York and came in she literally wanted nothing to do with me. I ended up ordering my bridesmaid dresses from her (which was a nightmare). Finally I needed a vail & the ball was dropped, I had already moved by the time the vail was ready so it was sent to me. Hideous Hideous Hideous!!!! The vail was so awful it actually ruined my dress which was a Lazaro Gown. read more

Have purchased prom dresses and recently my daughters wedding dress and veil. Nice to have great local service and selection. Was pleasure working with Arzelles. This dad gives thumbs up! read more

I went to Nashville to look for wedding dresses. Arzelle's was my first stop and had a great experience! My consultant was Natalie and she was fabulous! She made me feel very comfortable and gave me her opinions without being too pushy. They had a great selection with varying price ranges. I didn't feel forced to buy anything, and even though I didn't find my dress here, I would recommend it to anyone shopping in Nashville. read more

I went out in search of a bridesmaid dress (I had a designer, fabric and length and was allowed to pick what i wanted within those parameters.) Arzelle's is in a great location so this was my first stop. The girls working were super helpful. Unfortunately, their selection of Bill Levkoff wasn't the greatest and I left after trying on 2 dresses. On to the next store, I suppose! read more

I have mixed feelings about this place! I moved here from the UK and had found my dress while in the UK, and Arzelles were very kind to offer to get my dress, they stock the designer, but not the specific dress. They told me that the dress would be ready 2 weeks before I was due to fly home for my wedding, I was concerned at the limited time to get the dress altered, but was assured everything would be fine! I was told that the dress was made in America, and after it was delayed by UPS, I found out it is actually made in China!! So, my dress was delayed by UPS, and then again by FexEx, the ladies were great at keeping me updated, but I already had enough wedding stress going on as my wedding was abroad! I was given one date, then another, then another, and it finally arrived on the orginal date given. 4 days before I was due to leave. This is the part that I am not happy about, the dress was altered , but the front was too short, the bustle was WAY TOO LONG and I ended up tripping on it most of the evening. The bust needed to be taken in, but I was assured that it didnt. (my wedding pictures from the side, clearly show that it did!), I was also informed that two belt loop style pieces would be added inside the dress to prevent my bra from riding up, in fact 2 bra hooks were added and did nothing at all, I had to keep a bridesmaid on watch all day long. I felt as though I was never a priority when in the store, I had to ask for help to put my dress on, (as you can imagine, it's not somethaing that can be done alone!) I really feel as though they were after my money and did not provide me with the service I expected. (You might read this and think that I am being a little Bridezilla, I can assure you that I was probably one of the most relaxed brides ever, but my after my experience with this company, I completely understand why so many women go crazy! read more

Took my girlfriend to try on dresses and had a relaxing and fun time looking for styles that would fit her body type, personality, and wedding venue. Leslie was wonderful and I highly recommend any bride-to-be to go here. read more

I could not have been happier with the selection and service I got at Arzelle's. The store itself is absolutely stunning and has large dressing rooms and big mirrors. Appointments are not necessary but you can call ahead and make one. I was mostly excited about the range of prices at Arzelle's- gowns were literally from $200 to $4000. I also noticed they had a plus-sized bridal lines. One gown I tried on had all kinds of options... optional cap sleeves, optional bow, etc. You could honestly find anything you wanted. I loved the staff and selection so much that I got my bridal gown, bridesmaid gowns, shoes, veil, accessories and tuxedos from Arzelle's. I recommend this store to all of my girlfriends. And to correct a previous review, Arzelle's does sell samples. I'm pretty sure the sale is each Fall but I'm not sure. Anyway, I can't say enough good things. They were wonderful! read more

Horrible Customer Service. I am planning to get married in April, and had two of my friends come to the store with me who are planning to get married soon. We were all taken back by the lack of help these girls were willing to give. Very, very disappointed. They had a dress in their that I really loved, but I will definitely not buy from them due to the their customer service! read more

We love Arzelles! Kimmea is wonderful and patient and extremely helpful. After going to Lowes in Arkansas, lots of shops in Atlanta and all of the stores in Nashville and Lebanon, my daughter went back to Arzelles before making her choice and they had just gotten in a beautiful Lazarro (sp?)that she loved!! I went there first for MOB dress and they had many styles and choices. I ordered my dress and it was here in three weeks:). The groom ordered his tuxes there and they are taking care of all of the details. I will encourage every bride to shop at Arzelles!! read more

Go somewhere else.- They are not worried about the customer's satisfaction only about making $$. My daughter was in a wedding and all the bridesmaid dresses were incorrectly measured. So we paid $300 for a dress that did not fit and another $100 to have it altered. They also want to charge the out of town bridesmaid;s shipping cost of $30. It does not matter if you live in Memphis or California they will charge you $30 for ground shipping. They are very unprofessional and do not know what they need to do to make a customer happy. UNHAPPY with the whole experience. read more

I had to go here to order a bridesmaid dress, which was very easy and everyone was very helpful for that part. The horrid part was the alterations..............I felt like because I wasn't a bride, I wasn't a priority, I had to go back twice for more alterations, and then the finished product was a mess. I ended up having to take it to someone else to fix, after having paid a hefty price for the alterations at Arzelle's. I didn't even feel like calling them to complain because I didn't want the lady touching the dress again. If you need to order something here, great, but take it elsewhere for alterations. read more

The girls were very nice when I picked out my wedding dress. Their selection was okay but, for the most part, my bridesmaids (not the employees) picked out my options based on my price range and style. I spent more than I wanted to, and in hindsight I should have kept looking but I had only 6 months before my wedding so time was a factor. They swore up and down that my dress would be in by the first week of May and that I shouldn't worry. The firs week of May came and went so I called to check on it and they told me it should be at their shop by the 16th, which is still way later than I had expected but I said okay and waited patiently. The 16th came and went, so I called again and they told me that it would be in on the 26th, over three weeks later than promised. I was extremely unhappy that they hadn't kept me updated on the status on the dress or looked at my date and realized that time was an issue, especially after i'd already called. When the dress did come in, they were not going to accommodate me at all. It came in on Friday and they wanted to wait until Tuesday or Wednesday to get me in for a fitting. I had to remind them that they needed to help me and in the end, I ended up picking up my dress and taking it to a seamstress shop in Brentwood. The seamstress is amazing but the earliest I will get my dress now is three days before I leave for my wedding. THREE DAYS! That means that I can't go veil shopping because I won't have a veil (Or even a scrap of fabric) to color match with so my seamstress has to special make it and if I don't like what she makes, there will be no time to start over on it. I have to guess on accessories because I won't have the dress and I will have no time to have my bridal portraits done--something I'd looked forward to basically my entire life. If Arzelle's had done their job, cared about me as a customer, and kept me updated (or at least paid attention to my concerns), none of this would be an issue. I primarily spoke with the owner as well as a couple of employees--none of them apologized even once. The owner even had an attitude with me! It seems to me that they cared until they got my money--and then they didn't care anymore. I wouldn't recommend this place to anyone. read more

I loved my experience at arzelle's they were all so nice and very helpful. I had the best consultant she was so sweet and nice and new how to choose dresses for me. Thanks girls for all you did!! read more

My sister was getting married in October and had dropped her dress off to them to steam it and clean it after her pictures. She came back to pick it up on the way down to Alabama for her wedding and they handed it to her saying they were sure it was hers. The day of the wedding, we unzipped the bag and realized that the dress was, in fact, not hers. Her dress was still sitting in their salon 4 hours away. Luckily, we had some guests that were flying down and were able to get it from them. They then refused to give a refund for the dress after all of the commotion they caused. The only reason we got the dress in time was because of friends of ours coming to the rescue. They should have not only offered a full refund, but gone above and beyond to make things better but they refused to do so. We will now encourage anyone to avoid working with them. read more

I came in just to get measurements done for a bridesmaid's dress. After taking them, they tried to make me pay $16 just for the measurements because I am not ordering the dress from that store. They did not disclose this in advance, and only after I protested did they tell me I didn't have to pay but "I'll know for next time." Don't think there will be a next time for me- Not going back again. read more

Love the ladies at Arzelles. They are helpful, honest, and will go above and beyond to help you find the dress for YOU! I must've tried on nearly every dress in the store and they were so accommodating the entire time. I highly recommend shopping here. They also have an excellent selection of bridesmaid and mother of the bride dresses. read more

The service here made me not even want to look.. and the prices are OUTRAGEOUS! I was so disappointed when I walked in a started talking to the girls there. They made it seem like my 1,500 dollar budget was ridiculous..Then they started showing me there sample dresses, which were disgustingly dirty, with makeup stains and torn fabric.. and the way they stuck there noses up at me made me feel horrible! As a bride, no matter what, I feel I should be treated with respect and help!! I just felt laughed at. To me it doesn't matter if the dresses here are amazing or not! The service was TERRIBLE and I would never recommend anyone to shop here! I did end up finding my dress.. at the least expected place!! I wasn't even gonna go, because I DID NOT want to find my dress at a chain.. but I ended up going to DAVIDS BRIDAL in Coolsprings! There service was AMAZING! I felt like a princess. They didn't put any pressure on me to buy a dress that day and were so helpful even pulling the sale dresses! I got a Vera Wang and it is absolutely gorgeous! I am so happy with my purchase, and that it wasn't at Arzelle's. read more

I give Arzelle's 1 star, mainly because I can't give them zero stars. So my wedding was on October 12, 2013. I was leaving to head down to Montgomery, AL on the Wednesday before. They said, come by Wednesday on your way out of town and we will have it steamed/pressed and ready again (I had taken it back to Nashville with me after the bridal portraits, because after moving around in it, I decided it needed to be taken in a little more). So I went by to pick it up and drove to Montgomery. We didn't look at the dress until Saturday. We didn't need to.. I knew it fit, it had been steamed/pressed, we had done this same thing before with the bridal portraits and everything was fine. So Saturday I go to put the dress on. Pictures were going to start at 12:30 (wedding was at 5:00). I open the bag up... and there was a belt on the dress (that wasn't mine). I said, "That's weird... why did they sew that belt on there." The top of the dress looked enough like mine that I still thought it was mine. My mom said give it here, I'll pick the stitches out of it to get the belt off, no big deal. Then one of my bridesmaids said.. "Is it even your dress?" I looked at the bottom of the bag (there was a piece of paper on there that had name, date of wedding, number, etc). IT WAS SOME OTHER GIRL'S DRESS. Why yes, it is only 4.5 hours until the wedding, and yes, we are 4 hours from Nashville. My mom immediately gets on the phone with Arzelle's and lets them know about it. In the mean time, my sister had called some family friends of ours that were coming from Nashville. She asked if they had left yet, and they said no... we are taking our jet, it leaves at 2:00. My sister told them about what was going on and they called their pilot and had the flight moved up. Meanwhile, we got Arzelle's to deliver the dress to them (the managed said she would deliver it herself). When she got to their house, our friend questioned them about heir big mistake. And she said "I don't know anything about it, I'm just the messenger." LIE #1 of about 15.. And she assured my mom a full refund on the dress when they were talking on the phone. I had to go back into town BY MYSELF on my wedding day to get my makeup RE-DONE because it was a mess after this fiasco while the bridesmaids and groomsmen got as many pics as they could without me. I got the dress at 4:00. 1 hour before the wedding. My husband and I's "first look" last 3 minutes... in my parent's backyard. We were supposed to have 1 hour for that. I got 1, I REPEAT, 1 picture with my parents that day. And 1 picture of me and my sisters, and 1 pictures of us together. 1. We got ZERO staged pictures in the chapel because guests were already starting to arrive and it was too dark after the ceremony, We were an hour late to the reception because we were busy trying to get pictures with the small amount of daylight we had left. Some people had already left the reception by the time we got there. We spent our mini-honeymoon recovering from the roller coaster of emotions from that day. We didn't even go out to eat for a nice dinner because we were so tired. And when we got back, my parents had already been talking with Arzelle's, which refused to give us ANYTHING back on the dress like they had promised. They told my parents they wanted to talk to me before anything was decided (thinking I would just say, oh it's fine, don't worry about it). They offered us a PHOTO SHOOT. What a joke. We don't want an after-the-fact photo shoot. We didn't even care about pictures that we missed us me and him together.. it was the pictures of us and our families, so unless she wanted to fly all our family from all over the country in, that wasn't acceptable. Those photographers probably owed her a favor, so it's not like anything would have been coming out of her pocket anyways. She kept on and kept on and kept on pushing for the stupid photo shoot. She asked "well what would make you happy" and I said... what would make me happy is for you to do what my parents are asking of you. Sure, it was "my" wedding, but I'm not the one who carried the financial burden of it. Mind you, my dress was only $900... it was the cheapest dress in there.. most were $2000 + . I Did we need that money? No, but we wanted them to pay some kind of consequence for their mistake so that THIS NEVER HAPPENS AGAIN TO ANYONE! I asked her what her plan would have been had we not had some pretty wealthy friends who own a jet to bring it down.. and she said, "oh i would have chartered a flight, helicopter, something." No you wouldn't... not if you are pitching a fit about paying us back $900. This place is a joke. Go elsewhere. Seriously. read more