Decent enough location in Opry Mills. Selection was pretty good and the store was bright and…read morecheerful. I guess overall, I would recommend here. I will give it four stars.

The male associate who was working the cashier was extremely rude to me today. I was nothing but…read morenice and polite, and he laughed when I said "please and thank you." I asked what was funny and he wouldn't respond.

In early May, I was in Rochester, MN. The temperature was warmer than I remembered it to be. We got…read morea mini heatwave, which made me hit Kohl's to find a pair of short. I did find a pair of grey ones and loved them. I vowed that when I was back in the States, I'd get another pair. My next trip ended up being Nashville. On my first full day, I went to the closest Kohl's from where I was staying. I found these shorts in various colours, but none of them were in my size. Ugh! The greater Nashville area has three Kohl's. I went to the second-closest one, which is this one. The parking lot had plenty of parking. I pulled into a spot and walked in. I eventually found the shorts that I loved. They were in my size. I ended up getting them in blue and green. There always seems to be a sale happening at Kohl's. I like the merchandise that it offers and deals that make me happy. I landed a pair of lightweight jean joggers. This pandemic has switched me over to Joggers. Finding the right inseam can be a challenge for me with them. These fit so nicely that I got them. I didn't realize that Squishmallows are available at Kohl's until this trip. I saw a small strawberry one. I oddly didn't have any strawberry plushies in my collection until I bought one here. This store also had Squishville -- smaller versions of Squishmallows. This store is cool. I saw new Caboodles carriers, which threw me back to being in high school and seeing them in Teen magazine. Instead, I saw them right before me. I'm glad that the company is still in business. Kipling bags are also available at Kohl's. Wow! This store had smaller ones in cheerful colours. I came to Nashville without a pair of sunglasses. It was hot and humid. The sun was out practically every day, with the odd day for a thunderstorm. I got a nice pair of sunglasses here and loved them so much. They were 50% off. I wore them every day to protect my eyes, look like a mysterious tourist, and keep my hair away from my face when they became a hairband when I was indoors. Staff here were nice. A woman helped me cash out. I got deals scanned through the Kohl's app, which I highly recommend using. You do save a ton of money at this store. I saved far more than I had spent. It's a good store. I miss it already. Whenever I'm back in town, I'd return here to shop again. (254)

Watch for their sales. They will have terrific sales. They do have a very large selection and…read moreeverything that we have bought up to this date has been perfect.

Had an awesome experience last Saturday with KENNETH while shopping for a groom suit! This was the…read morefourth store we visited and we had walked away from the previous three (Macy's, Nordstrom, & Dillards in the mall) feeling extremely underwhelmed with the customer service, options, and pricing. By that time Kenneth was a sight for sore eyes when he looked us in the eye, gave a firm and handshake and smile & was very kind to us despite obviously being very busy! We were pretty self-sufficient so we appreciated that we did not feel pressured at any time. When we found the perfect suit, the seamstress herself came right out and pinned him for tailoring right then and there. Knowing what I do now, I would have gone to this store first. Oh, and btw I don't know if I will ever step foot in a Dillards again after our experience there, but that's a different story...

Suit came out fine. Customer service was terrible. Rented a suit for prom for april 12th and 19th,…read morespecifically noted to the employees that I would need it for both proms. Just took it back the 23rd and they gave me a 100$ fee because they never made note that i was keeping it for 2 weeks, not just 1. Literally rented two shirts and ties, is it not obvious? not to mention there was someone on the floor sleeping INSIDE the store. won't come back next year

Only visited because the sign said "petite in store". Very nice assistants who found me exactly…read morewhat I was looking for. Great quality pieces. Very helpful.

I have a few J Jill garments. Mostly I shop online. Today I was in the mall & decided to check out…read moreJ Jill store....last time I was there was 6 mos ago. Same service as last time! Zero. Absolutely zero. Two employees and only one other customer. I walked all over the store looking at clothes. No one ever acknowledged my presence or asked me anything! There were a few things that caught my eye but I decided not worth it if I had to deal with disinterested employees By the way, my visit 6 mos ago was with my sister....guess who helped her?? Yep, Me!! It was unreal....and she spent $500. Another customer was in addressing room area next to us & she also received no help. She was livid. Really pitiful experience and this store is in need of some employee retraining/removing and corporate visits. Won't be wasting my time there EVER again!

I visited Nashville and shopped in this store last week. I was helped by an incredible assistant…read morestore manager. I believe her name is Leticia. She styled me to a T and I felt confident in everything she put me in. Leticia was super patient and helped me have fun instead of hating shopping (like I usually do). Just wanted to say thank you and happy holidays!

I have been a long time customer of WHBM and visited this location (Green Hills Mall) yesterday to…read moresee what they had. I was pleasantly greeted by Erin the minute I walked in the store and she assisted me with getting a fitting room. I decided to purchase what I had tried on and was helped by her associate Laticia. I had a gift card, merch. card and a $10 coupon for my purchase and I realize that there were a lot of moving parts. Part of the issue was that the pin pad was not showing what she was putting in the system so I questioned the total. I was explaining that I didn't see some of the credits and before I could finish she said "if you would be quiet I will explain". I looked at her and said "did you really just say that?" astonished. She said "I am trying to explain" and I responded "I understand but your attitude is beyond acceptable". She then stated "Well you have had an attitude since you stepped up to the counter". Completely unacceptable and finished the transaction with the manager Erin and explained what had happened. The service in many of WHBM stores has really gone down and I get it because of COVID but being disrespected like this is not what I expect from a store like this.

Consistently the best shopping & customer service experience of any retail place I have ever been,…read morecoast to coast, with the most amazing genuine, wonderful staff. High quality people and service here that truly take care of customers in a caring and low pressure way. This place is a benchmark.

I get all my work and casual pants at Chico's as they are the only ones I've found that fit me…read moreperfect without alterations and last me years. I was in the market for some new work pants after my old ones finally wore out after 6 years, so I realized that Chico's was having a sale and had to go in ASAP. Jessica was the woman that helped me, I was able to walk in and tell her exactly what I was looking for, what size I was and what styles I liked and she knew right what to get me. She put me in a dressing room and kept bribing me pants until I found the two pair that were perfect (only tried on 4 pairs to find the perfect 2). I told her I would like two of each pair and I was ready to check out! The shopping experience was so easy, which means a lot to me because I hate shopping and digging through racks, trying to find my size, etc. Chico's makes it easy and offers great quality clothing!

It is pretty much self serve, but good selection , some of the employees will help when you find…read morethem

The employees except for Aaron. I asked to have my grandson fitted for a suit. I was told they…read moredon't fit kids. But once a gentleman started to work with us. A woman walked up to ask if we wanted a fitting. Then at checkout the same woman with poor customer service skills, continued to give me me a hard time because the pants were a different size from the suit coat, even though it clearly stated the pants were different on the tag. She tried not to sell me the suit. It was for my grandsons 9 year old brothers funeral. A very difficult time for our family and the last thing we needed were people who look just like us giving us a hard time. Needless to say I'm NEVER GOING BACK! Just awful people seriously!

Since I live on the West Coast, A Billy Reid store was always a thing I would see on the Internet…read morethat I wanted to visit. I would see a few pieces at Neiman Marcus or Bloomingdale's. And when I looked online I would see pictures of the brand's stores...charming, and beautifully designed. The Nashville store is so cute and it's on a really lovely tree lined street with older classic brick houses and just a few choice shops and cafes. When you walk in the store it's cozy but very airy and there's a women's and men's section. The salesman Joel was so nice and offered me a glass of wine or water and just let me basically look at what I wanted and then brought whatever I wanted to the dressing room. They weren't pushy at all and I bought the most beautiful shirt. You'll find pieces here that you won't find in the department stores that normally carry Billy Reid. The store is just a 20 minute walk from the stores at the Gulch. When I walked over I was wearing a jacket because it had been raining but it got quite warm (the humidity). So when I went in the store, which was so nice and cool, I took off my jacket. The salesman took my jacket and nicely hung it up on a hanger.When I purchased my shirt, he beautifully folded up my jacket and put it alongside my new shirt in the bag. So nice! Fantastic service and I will come back here in a heartbeat. Yes the price is a bit high but a lot of the pieces are made in Italy, and the quality is great....you'll find pieces here that you won't find in any of the department stores that carry Billy Reid.

In my last review, I wrote about Billy from a close distance but after becoming an "official"…read moreclient today, my perspective and respect for this brand is heightened. Besides my personal opinion, it should be duly noted that since my last review, Mr. Reid was bestowed the incredible honor of being awarded the CFDA/Vogue Fashion Fund. For those who don't follow the Fashion industry like it's their Fantasy Football league... this is a MASSIVE deal. Some say it's practically the Oscars or ahem, Super Bowl of this very particular industry. I am proud that a Southern designer (he hails from Alabama) conquered! With current collaborations with K-Swiss and J Crew, this brand is certainly on the rise! With that being said, Billy has just 6 retail locations so it is quite fantastic that we have one in the Hill Center. I was seduced my an up to 70% off sign when I was skipping around and couldn't pass up the stellar deals. My eyes were enticed by the Classic Peacoat in a natural shade which was regularly priced at $495 but I was able to snatch it up for $150! What. A. Deal. Consider that this piece will never go out of style so event at the original price tag, there is a ton of value for the amount of wear this classic will get! Billy's collection is one that will only get better with wear and tear. My love affair didn't just stop there. I couldn't help but notice a mighty fine pair of high waisted and wide bottomed black trousers referred to as the Heirloom ($265). Pants are always a tougher purchase for me especially due to my short inseam but with the assistance of a staffer who pinned my new pants and a $12 alteration fee (inexpensive), I am now the owner of a gorgeous pair of trousers that make me feel like a million bucks. Lastly, the staff were just a delight from the moment that I originally came in over the weekend to browse when they offered to put the peacoat on hold until I could make a choice on what color I preferred to the nice lad who was literally on the floor pinning my pants for alteration today. TIP: If you love Levis, Billy Reid will start carrying certain styles of this other classic at this location in just a couple of weeks!