This shop pasted a safety of a vehicle I bought. When I called they said they'd call back once they…read moretalked to all parties. They never did. I called back few days later. Apparently management changed, the tech who signed off on the safety was no longer there. They denied everything they had told me the first day. They told me this guy that sold me the vehicle brings in at least two vehicles a month for safety. When I called the second time they mistakened me for different vehicle for the same issue, a supposed passed safety. Clearly something is going on in this shop. I wouldn't trust buying another vehicle that was safetied by this shop.

Josh was helpful in finding leak and ordered replacement part. Unfortunately, part from FoMoCo of…read moreCanada is on backorder.

Smug new manager? Short red hair, not the good guy with long hair, tells me it dosent work the way…read morei said, mean while it's the 6 or 7th time I've used the service, and had np with the other workers. Never had a problem at the one on Dougal ave.

The staff are knowledgeable, friendly and quick. You can rest easy getting your oil changed here!read more

I've been having problems with my car constantly stalling and letting out a very strong gas smell…read morefor several weeks now. The dealer and other mechanics kept giving me the run around and not solving the actual issue. I finally brought my car to the pit stop. Kais and the other guys over there really helped me out. They found out it was a fuel pressure injector issue and fixed it! I'm super grateful for their amazing service! Now I can drive my car without any backfire or stalling. And the gas smell is gone. Thanks pit stop :) Kris

I would give a higher review but now that they charge $60 plus tax for an oil change... I can find…read morea cheaper place as well as a discount coupon, so I am paying out $46 plus tax elsewhere. I know prices have gone up, but to double in a year? My lord!

I bought a membership at the airport location. In Feb. I went to this location and had no issues…read more In March I went to this location and he started asking me my name phone number etc. I told him it should be in the system. He said "No this is your first time here." I said "I was here about a month ago." He said "then it was with a different car. Your licence plate isn't in the system. I told him I only have one car. In May I went to the airport location to get an oil change and I was told by this one person that my coolant levels were very very low and my transmission fluid was very low. I asked him to put water in the rad and he said he couldn't do that because it would throw the levels off. BUT for $5.00 he could add more coolant. I said then won't that throw the levels off? He said "No I can measure it with that thing." I already had my car booked for a complete tuneup, transmission fluid change, rad flush the following Tues. They asked where. I said in Mississauga. He asked what's the name of the place? I said Auto Trust. Hmmm he says. Well I wouldn't drive it on the highway as your coolant levels are very low. I told him not to worry about it as it's going in the shop on Tuesday. When I took my car into my mechanic he asked why I wanted my rad flushed. I told him that I was told my coolant levels were very low. My mechanic said there's nothing wrong with your levels. I asked about the transmission fluid. He said that was all ok just dirty it was time for a change. The first week of July I went to the location on Tecumseh Rd East. Low and behold it's the same person! This time he tells me. "Your power steering fluid is extremely low." I said "You know what I have a complaint. Every time I get an oil change you tell me my levels are low. Last time you told me my coolant was low and there was nothing wrong with them." Another guy pipes up and says "If he tells you it's low then it's low. We don't do that stuff here." So I leave. It's running threw my mind so I pull over and check the levels myself. I couldn't see the fluid so I turned the stick around so I could see the ridges. It's full. I wipe it clean and dip it in again. It's full. I drive away and think. Maybe he said my brake fluid. So I pull over and check my brake fluid. It's full. I check the power steering fluid again. It's full ( and very clean). So I go back to the place and ask to speak to a manager. He asked what he can help me with so I told him that I was told my power steering fluid was low and there's nothing wrong. He says. "Oh so everything is ok now." I said. "there was nothing wrong in the first place." He went inside and came back out and said. "He said it was a little low but dirty." He then went to the car to check the power steering fluid. He checks the dip stick and sees that it reads full. I said "See! It's full!" He then drips it on the back of his hand to see how dirty it is. It was crystal clear. I said "It's not dirty. I just had this in and had everything completely done with the car. He then takes the dip stick and tries to scrape the side of the power steering fluid container to try to get dirt on it. I said. "You're not going to get any dirt as I had the car serviced and everything changed." He then looks at me and says. "Sorry." I told him that the same person did this to me at the airport location so I came here instead. You have to tell this guy to stop lying and up selling. Unless that is your way of doing business and your procedures. I doubt if I'll ever renew my membership again. I'd rather pay a higher price than try to be ripped off.

I went in to inquire for an air filter, The guy (owner of the shop)said he might have it, he would…read morehave to check the car I was hesitant and he specified I will not charge you just to check the car. He wanted me to pay 80$ for filters, I told him I will pass and I'll figure it out, he got upset and wanted me to pay for the "service". To make the long story short he ended up calling me names and threaten me and he threw a RAG at my face the police had literally to get involved. Worst experience ever.

The vehicle involved was a 2009 Ford Escape. My son, a new and inexperienced vehicle owner,…read moreattended this location for a routine oil change and relied entirely on the guidance of the service staff. Despite this being an older vehicle with no manufacturer requirement for premium oil, he was sold an "Ultra Premium Oil Package" at a cost of $179.99, resulting in a total invoice of $216.93. Ford does not recommend or require premium oil for this vehicle; a standard conventional or synthetic-blend 5W-20 oil change would have been fully appropriate. At no point was my son clearly informed that this premium oil was optional or unnecessary. He was led to believe it was recommended or required. Given his inexperience, this represents improper upselling and a lack of informed consent. I am not disputing that an oil change was performed. I am disputing the appropriateness of the oil package sold, the manner in which it was presented, and the excessive cost charged. As well, My son texted me while he was there and said the tech told him the Transmission was leaking very bad and needed to be repaired. I texted my son back and told him to have the tech show him the dipstick level. The tech did not show the level but had a picture on his phone that showed a dark, rusty colour liquid and was told there were metal fragments in the liquid. I advised my son to decline and we could look into this when he got home. When he got home I made sure the engine was warm and checked the level. It was still at full and clear. A bad leak would have shown a low level (we also do not have fluid marks on the driveway). When I called to enquire, the tech remembered and said he only presents options and my son chose the more expensive option on his own (my son disputes this and said they really pushed the more expensive due to the age of the vehicle and was told it was needed). He clearly did not tell the truth. I asked him what exactly he would do to fix the Transmission Leak. He told me he would do a Transmission Flush and add an additive which would stop the presumed leak. I then told him I checked the transmission fluid level and it was clear and full -he hung up on me. I called back and asked why he would hang up on me- I was not raising my voice but stated valid concerns. He said he got another call and was cut off. When I asked for the owners name he said he couldnt give it to me for confidential reasons but directed me to the bill with a phone number and email where I could state my concerns. I emailed and not suprisingly have not heard back.

My daughter requested a standard oil change and was told she needed a premium oil change which cost…read more$180. This is more than I've ever paid for any oil change in my life. He also made it seem like it wasn't an option for her to not have additional work done saying the car wouldn't run. She went in for an oil change and came out with a bill of over $300. When I called to question him he offered to give $20 off next time we returned. Very pushy and definitely took advantage of my daughters lack of experience and kindness.

They were quick, efficient, great pricing and very friendly. give me a recommendations for my next…read morevisit and they have a nice clean shop.

A.D. was very helpful, nice, and informative. He is such a knowledgeable guy. As a woman who hates…read moreto do anything with cars other than drive, I felt secure that he would help me out. Nice clean and friendly place. And believe me that matters because some oil change places looks like something out of a horror film. And it doesn't hurt that A.D. is very handsome:)

I've had Fred and Brian service my vehicles for the last few years. In every instance, they've been…read morehonest and the work has been reliable and completed when promised. Give them a try and I'm sure you'll feel the same.

From the owner: Accurate Diagnostics & Professional Service…read more Here at Fred's Big Chief we provide a personal service that is tailored to you and your vehicle's service needs. Full Service Fuel We provide, a unique full service fuel experience, with quality Petro Canada Fuels, including Petro Points on Fuel Purchases. As you fuel up, Guest Service Attendants will offer to check Oil and Washer Fluid and wash your windows all while you're sitting back in the comfort of your own vehicle. Award Winning Service like no other! Automotive Service During your visit, you will have an opportunity for one on one time with a technician to discuss any repair or maintenance needs for your vehicle. Whether it be a flat tire, burned out headlight, check engine light, brakes or just an oil change, we can assist you in getting your vehicle back on the road. Personalized maintenance and service is the best way to keep your vehicle running smooth and safe.

My daughter took her 2010 Chevy Equinox for oil change. She was charged $132…read more 1) SIGNATURE SERVICE FULL SYNTHETIC 109.99 2) -40 PREMIUM WASHER FLUID 3.47 3) 4450 RECYCLING FEE 3.99 In my opinion, this is rip-off. When we take the car to dealership or other repair shops, usually for 5W-30 Synthetic, its around $70. This Jiffy Lube on Dougal charged almost double. This is unacceptable to take advantage of a young and unexperienced person and charge them this amount on money for just oil change. You should be ashamed

Popped in for a quick oil change. While the location sucks…read more(it's very close to a very busy intersection), it is definitely worth the visit. We arrived and had zero wait time...we were ferried into the bay immediately. After preparing a customer profile, and advising of he type of oil i wanted (synthetic), we went into the waiting room. After a short wait time (the shortest wait time I've ever experienced waiting for an oil change) we were told the car was ready. Total cost was just over $160...for synthetic oil, brand name oil filter and air filter. Staff were fantastic....the person I dealt with even recommended a place other than Canadian Tire to purchase a cabin filter. He told us the price get Jiffy Lube charges, then told me to visit the store and if they were more expensive, to come back and purchase it from them. Due to time constraints, I couldn't visitvthe store he recommended, but his price was close to the stores and it was installed. Great place to get an oil change...will definitely go back.

I had never been to Mel's automotive but they came highly recommended by a friend. My auxiliary…read morebattery warning light came on early Saturday afternoon and most garages were closed until Monday. Not wanting to wait to call my usual garage Monday, I was pleased to see that Mel's was still open and even open Sunday. I called and they made time for me to bring my car in same day. They were professional and pricing was very competitive. Car was repaired and I was on my way within an hr. I will definitely be returning when I need service.

I was driving down to Windsor from outside Hamilton for a hockey tournament and I had issues with…read moremy truck with my 8 year on board...I called an asked if you think you could work on my truck ( it was late Friday night ) , without a problem they said bring it in .. So thankful