I needed to replace two exterior doors. I felt the quote was very high but I was tired of cheaping…read moreit only to have to replace them in 5 to 10 years. To begin with the salesman was maybe the friendliest person I have ever met in addition to being very knowledgeable. He had none of the tricks I see too often such as we just happen to have the door you want from a cancellation. He just had all the facts. Then they sent someone to measure, once again, this was the most detailed measurement I have ever seen, including removing the moldings. There was an issue with my alarm system which they were able to handle easily. Finally, the installation of these premium quality doors went flawlessly. The doors arrived beautifully painted. I got the feeling that each of these people valued me as a customer. In the end the price didn't seem high at all. I would highly recommend this company.

BUYER BEWARE stay the heck away from this company they dont know what the other hand is doing they…read morewill rip u off if u dont pay attention to billing stay away from this company

I had great service AND communication with Fiberama, Brooklyn. They did a lovely job---very neat…read moreAND professional. Had NO problems with communication, appoints, or installation. THE ONLY THING THAT I'M NOT completely satisfied with is that the "gutter" is very narrow and I think it should be wider.

AVOID I bought two exterior doors. I opted for a pricey sliding frame insert in the back door. It…read moredoesn't work. I've been calling them for 5 months to replace it!!! Completely horrible customer service. Almost every time I call I need to provide the order slip. They ordered the part and lost it twice already.

The quality of work is fine, but the office manager is rude and unprofessional. A few seconds after…read moreissuing a receipt stating that the amount for a job was paid in full, she claimed that the bill had been underpaid and that more was due. When I requested to see the video that recorded her receiving and counting the cash at the counter, she took a major attitude and acted like she was the victim. I wasn't sure if I was being scammed or if she was nuts. The next day, I called the company's main office in New Jersey to complain about my experience. No apology was offered by the rep I spoke with. Instead, the rep made excuses for the office manager and suggested that my leaving of a bad review on this site was an attempt to extort money from them. Apparently, the office manager can be hostile to customers, and anyone who calls it out will be cast as the problem.

Highly recommend! We were interested in having a glass table top made for our dining room table. A…read morefriend recommended south shore glass, so we gave them a call and they came by to measure and provide us with a quote. Even with COVID-19, it was a seamless and easy procedure, and south shore glass was very prompt and professional. We decided to have the glass table top made and delivered, which was also done in a timely manner and looks incredible! Great company and we will certainly be using them for other glass accommodations in the future.

We had our bathroom done by them 2 years ago and there isn't a single system in that room that…read morehasn't failed requiring us to have people who actually know what they're doing to come in and fix. One guy seemed to do all the shoddy work and his helper, I guess was this shady cat who sat in my living room all day and looked at his phone - Electrical outlets placed on the wrong wall - a faucet that is now free floating and will require major work to repair - shower plumbing that was improperly installed and handles coming off in our hands. - seams left uncaulked causing mold to grow on the wall behind the vanity - towel racks falling off the wall Hire them at your peril.

Your response says it all. Thank you…read more I don't like to deal with insurance companies or claims processes--I don't think anyone on earth does--so I never said I like to negotiate with insurance companies. The insurance company has not been a problem. They have approved everything asked for. You are a contractor. I asked for an estimate for contractor services, not advice on how to best manage an insurance claim. By requiring potential customers to deal with one of your adjusters in order to even get an estimate, let alone services, you are actually putting yourself and the adjuster you require to be used in the middle of insurance negotiations. I've heard that some companies do that sort of thing to drive up the price charged to the insurance company which can often result in delays in claims processing. I'm sure that's not what was going on here, but I also didn't want to find out. Since it was clear there was no agreement with your company to be had it was time for your employees to leave. I'm sorry I wasn't able to invite them in for a cup coffee but I had several work matters to complete that day. Thanks again for responding. Take care!

I really like this place. The service from calling Denise to picking the product to having it…read moreinstalled is nothing less than A-Plus service. There were times when my cleaning person messed up my new window and soon as I called windows we are, within two days they were at my house fixing it. Even though it was the cleaning person's fault, they did not charge me because it was an easy fix for them even though they could have charged me I had them install windows for my other building and recommended them to a few of my friends. Thank you Windows We Are for your impeccable service. Freddy

Not sure how they make money by being rude to their customers. I can dish it out just like you…read morecan. Want to know where I live before they can tell me if they can secure the products I need. Why do you need to know where I live if you can't install the doors I'm looking for? Second and last time I call this place. First time dude tells me they don't install, they sell. Trying to sell me over priced storm doors. Gave me a quote but told me he couldn't install it. I place another call today about a different type of door to be customized and someone else says they can customize and install but wanted to know where I lived to see if I was "good enough for him!" Perhaps my vernacular told him all he needed to know. YOU work for "me" when I'm pay for items and having installation. NOT THE OTHER WAY AROUND. I KNOW WHAT YOU WERE DOING.......................................

Can you believe? A total kitchen renovation in 3 1/2 weeks? Unbelievable how coordinated the rip…read moreout, electrical, plumbing, tiling(floor & backsplash) was scheduled. Scott & Jeff were able to provide advise & suggestions on where to place lights,(both recessed, pendant & under cabinet) the saddles between rooms and the daily assurance that things were right on schedule. Carlos & Elvis were the team that put the kitchen together from the tear down(floors, soffit, walls & ceiling) to the wallboard, taping, cabinet and crown molding installation. At the end of each day, a thorough clean up took place and the plastic dust covers that had been disturbed were repositioned for the work to be done the following day. Will only consider Troost for our next project!

The Troost Bros are a reliable and professional company. We recently had a bathroom condo renovated…read moreby them. We were not very knowledgeable or experienced regarding renovations, but Jeff and Scot explained everything to us and it made it much easier for us. Scot oversaw the project and made sure that every detail of the project was finished to perfection. The crew especially John & Alex were great, as was Maria, who always took our phone calls and guided us. The bathroom was recently completed and it looks fantastic. Jeff and Scot are the best!!

1/5 - Extremely poor quality and zero responsibility…read more I bought four interior doors about four years ago, and less than one month after installation they started swelling and breaking apart. This is not normal wear and tear -- it is clearly a defect caused by cheap materials and poor workmanship. I contacted Rosa immediately, multiple times, asking for help and a solution. I was completely ignored. No support, no inspection, no replacement, no accountability. Customer service was non-existent. Today, 2 out of the 4 doors are completely destroyed, despite being used in a normal indoor environment. Doors should last decades, not fail after a few weeks. This company sells low-quality products and then disappears when problems arise. Very unprofessional, very disappointing, and a waste of money. I strongly advise against buying anything from them.

Clean and good-looking interior and closet doors and handles with magnetic locks and hidden hinges…read more Ordered separately twice.

Rob from Unbeatable Repairs came out to fix two casement windows in our living room that wouldn't…read moreclose properly. His attention to detail stood out from the start, he inspected each window carefully before touching anything, checking the hinges, arms, and tracks to understand exactly what was causing the problem. Diagnosing the issue took some time since the problems weren't straightforward, but rather than rushing or guessing, he worked through it methodically until he had a clear picture of what needed fixing. Once he had that, he fixed both windows correctly and made sure they opened and closed smoothly before moving on. I also pointed out three other windows with issues, and Rob fixed all of them while he was there, which made the visit even more worthwhile. He walked us through some helpful information about insulation around the window frames and pointed out a couple of other minor issues worth keeping an eye on down the road. He answered all my questions, even the pretty basic ones, and never once made me feel dumb for asking. The price he charged for all the work was totally reasonable. Rob was professional and friendly the entire time, easy to talk to, and clearly someone who takes pride in doing the job right rather than just getting through it. If we decide to redo our windows in the future, Rob is who we'll call without hesitation. I definitely recommend him, especially since he's an independent local contractor rather than a big impersonal company. Highly recommend him for anyone on Staten Island dealing with windows.

Excellent experience with Unbeatable Repairs. Rob repaired my sliding patio door and windows and…read moredid an excellent job at a very reasonable price. I especially appreciated his honesty -- he did not try to sell me new doors or windows and told me the repairs were all I needed. He kept in touch with me about when the parts came in and when he would be coming, and he was reliable, professional, and a genuinely nice guy. I'm very happy with the work and highly recommend him.