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Window Works

1.9 (235 reviews)
Closed 9:00 am - 2:00 pm

Services - Window Works

Siding installation

Siding repair

Siding replacement

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After inside picture frame window
Joyce M.

My work was done by Window Works located in Bolingbrook, Illinois. My original contract was signed on October 30, 2020 and my installation date was scheduled for February 2021, but I pushed it back to April 15, 2021. I didn't want to install windows in the middle of winter although my sells representative Henry kept informing me that they install ALL year long using tents to block the cold air. April 15, was still cold to me and no one rolled out any tents to block the cold air. I had my entire upper level windows replaced which was long, long overdue! A total of seven windows--six average size windows and a huge picture frame in the living room. Throughout the thirty two years I have lived here, I have had three other window companies to give me an estimate and I decided to do business with them. Everyone in the office I had spoken with throughout my process were very professional, courteous and nice until I paid in full the day before my installation because I was told by someone that I had to pay in full before the installation date because the installers had no way of collecting the balance, which was the total opposite of what Henry told me and other staff members in the office said. However, she kept insisting and I told her that I could pay it the next day which was the day before installation. When I called back later and several messages were sent to my project manager Michelle to call me back, she never responded. I was told that email messages were sent to her for her to call me back. So my last call I made to the office, that person I was speaking with confirmed that I could pay after installation but I decided to give her my payment anyway. Michelle never returned my phone call. My installation window was between 8:00 to 10:00 a.m. and at 9:35 a.m, I received a call from my installer Mike stating that he has my material on his truck but he has to make a quick run which will make him approximately two hours later. At 11:52 Mike calls again saying he should be arriving in thirty to forty minutes. Around 1:00 p.m. my Guy called him to see where he's at and Mike tells him according to the GPS, he should arrive at 1:05 p.m. but he mentioned that traffic was heavy. Mike arrived at 1:25 and he stated that someone else is coming too, after I asked if he was working the job along and he mentioned that he would stay until the job is finished which will take about five or six hours to complete. His helper arrived at 2:06 p.m. Greg, the supervisor stopped by later to check on his crew and assured me I would be very pleased with their work--which I was very impressed with their work, their demeanor and attitude. They cleaned up really well too. The smaller windows didn't take that long; which were all done by the helper , name unknown; however, it did take longer than expected which left them with the picture frame window which the two of them worked on together. They finished the job approximately 11:30 p.m. I was going to give them two stars because they were so late getting started; however I was so impressed with their work and attitude and all I couldn't do that, I told my guy before they left that I would give them Four stars instead of five due to their four hours tardiness. Yes, I would recommend this company to everyone. The quality of the materials and their workmanship are exceptionally great! Because unexpected things do happen to all of us every now and then; therefore, I don't want to be too hard on them.

Finished product! Just as I ordered it, with the blinds between the glass!
Cray S.

UPDATE! Once my patio door was finally installed on 4/10/19, I must admit, I really, really like my door!!! The installation process was quick & the installers cleaned up after themselves. My door looks sleek, clean & of good quality!

AFTER!
Sue A.

Omg! I could not be happier with my GORGEOUS windows! Window Works performed a miracle on my dilapidated 50 year old windows. The installers were extremely professional and did a phenomenal job with my custom window frames and windows. I actually cried with tears of joy when the installers left. THANK YOU!

Poor attempt at drywall repair

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9 years ago

I was able to get a good deal on a bay window. Installers spoke a different language, but overall the experience was fine.

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Ron V.

Our license number is CL-16-20862. Thanks for thinking of us.

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6 years ago

i had all new windows put in by window works. great price , quality and good workers . NEDRA FISHER

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Page 4 of 6

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Review Highlights - Window Works

Mike Cook was unbelievably helpful, he listened to all of our concerns and answered all our questions.

Mentioned in 4 reviews

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Pulse Exterior

Pulse Exterior

(242 reviews)

Avondale

Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

My deck has been a sight for sore eyes for quite some time. I've neglected it for many years but…read morethis year I was on a mission to bring it back to life. I needed a contractor that will get the job done right and Im so glad that I hired Pulse. Derrick came out and measured the deck in minutes, provided samples and suggestions. I knew composite was the way to go so I don't have to worry about maintenance. Within an hour we had a plan. I had a hard time narrowing down colors but helped by offering his suggestions. The colors I picked were some newer options Trex released and Derrick said he was excited to see how it turns out. Derrick and Luke came out and when I watched them work I was highly impressed. They worked like machines; measuring and communicating like a good team should. Luke is clearly a highly skilled carpenter. I had an idea for angled steps and even though it's a bit complicated he took on the project and built some really cool stairs that make my deck unique. Their attention to detail really showed and they kept me informed of their progress through an app with daily updates in what was complete. Communication was top notch and thats important to me. Pulse wasn't the cheapest company, but the value was great. You get what you pay for and Im glad that I finally have a beautiful deck to enjoy. I only wish the rest of my house was as nice as it puts the rest of it to shame. If you're looking for a job done right call Pulse.

Siding & Windows Group - Farmhouse Chicago home with Hardy Board siding.

Siding & Windows Group

(45 reviews)

I can't say I was thrilled when we were in the middle of a bathroom renovation and already pouring…read moreway too much $ for our home and we discovered (thanks to a few rainy days) that we needed new french doors leading out to our backyard. I'm usually not one to spend time getting a bunch of quotes and just rely on Yelp reviews to make a purchasing decision, but this was pricey enough purchase that i figured I should do my due diligence.' Siding & Windows Group was one of the 4 companies I had come out for a quote. We ended up with them for a few reasons: - Their quote was competitive - They were able to spray paint the interior trim with our existing paint color - They were able to match the exterior trim as closely as possible to our windows outside - Anthony at Siding & Windows Group was very responsive We placed the order on August 22nd, which is my bday. I can't say new doors was what i wanted for my bday, but i guess this is being a homeowner in your 40s. The new doors weren't installed until November 6th and we just hoped for no big storms and got lucky. Anthony checked in a few times on when they'd be installed and pushed it back a few days due to other projects. The actual installation took about a day, which wasn't too bad. A week later they came to spray paint, which honestly seemed like a much bigger project than installing the doors. That took 2 days and went smoothly, although there was a little confusion about them not knowing what color to paint, etc. It turned out beautifully and while the doors look very similar to our old doors I like the look of these even better. The exterior finish isn't a perfect match, but i think a big part of that is our old paint on our windows as faded. One day we'll touch it all up, but for now we're looking forward to a break in paying for anything for the house. I learned there are a lot of companies in the area for new windows/doors, but we were satisfied with this one and would use them again.

Siding & Windows Group was great start to finish. Rocco was very helpful answering all our…read morequestions and helping us to make selections for siding (and soffit, facia, window framing etc.) which let us realize our vision. They were prepared for bumps in the road as well (weather) and kept in good contact throughout the process and actually listened to us when we had questions or momentary concerns they put us at ease with the information we sought. It's a big purchase, but they made us feel confident in our decision by their actions, and we LOVE how the siding looks, and what it's doing for us since the install (Alside Ascend vinyl). We went ahead and replaced soffit, facia and even had new gutters formed and installed - and not once did they pressure us for those additional items. Just a great experience and we're so glad we went with SWG. Thanks!

Ultimate View Windows - Veteran Owned Business

Ultimate View Windows

(20 reviews)

Ultimate View Windows exceeded all my expectations! From the initial consultation to the final…read moreinstallation, their team was professional, knowledgeable, and incredibly detail-oriented. They took the time to answer all of my questions and made sure everything was done perfectly. The installation crew was punctual, respectful of my home, and cleaned up thoroughly after the job was completed. The quality of the windows is outstanding -- they look amazing and have already made a noticeable difference in energy efficiency and noise reduction. If you're looking for reliable service, top-quality products, and a team that truly cares about customer satisfaction, I highly recommend Ultimate View Windows. I couldn't be happier with the results!

Great experience from start to finish. Tom was very helpful in offering advice on choice of doors…read moreand windows based on his years of industry experience. He was also extremely transparent and communicated with me on delivery timeframe of custom doors and windows via visits, phone calls and text messages. Paul came out after my choice of doors and windows for final measurements. After a reasonable lead time for the doors and windows, Paul and Derek came out and started their work. They completed the job over two days. Both are true craftsmen. I was absent most of the time attending to errands and work. At the end of both days, my home was clean from the removal and installation of new doors and windows. I could not be any happier with my overall experience with Ultimate View Windows and highly recommend anyone considering them for home contract work.

Window Works - windowsinstallation - Updated May 2026

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