1. Eco Windows & Doors

0

Burr Ridge, IL

Eco Windows & Doors

4.3 (7 reviews)
Open • 6:00 am - 10:00 pm

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Response quality

Excellent

Response time

10 minutes

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Our daughter accidentally backed our car into our garage door and we called Robert's on a Saturday…read moreevening. Michael arrived within an hour of us calling the service. He did his best to fix the door so that we can open/close it to get our cars out. He was professional, efficient and extremely helpful. He told us how much it would be to replace our door and told us that we can follow-up next week. I would highly recommend this business.

Robert's Garage Door personnel were efficient and professional in repairing my garage door…read more This morning my garage door would only open two inches and stop. All the do- it- yourself usual fixes failed. I called Robert Garage Door. The woman who answered the call explained the process, indicated there was no cost for an evaluation and gave me window time frames that a technician would be available. I asked for an evaluation. Within that given time frame, a technician, Nick, called to advise me that he would be arriving in 15 minutes. Nick was personable and professional. He explained the issue that was occurring with my garage door, recommended a solution, and advised me of the cost of the solution. In response to my question, he gave me an estimate of the time required to complete the repairs. In spite of the fact that Nick was working in a hot garage on a day when the heat index was over 100 degrees, he stayed focused and completed the job with his time estimate and for the fee quoted. I respect that man's tenacity and work ethic. Nick was also good at answering my questions about maintaining my garage door. There is nothing good about having a garage door that malfunctions. But once my garage door was broken, dealing with the personnel at Robert's Garage Doors made getting back to normal life as easy as possible. Based on my experience today, I highly recommend this company.

Keystone Exteriors - New roof in Lombard IL.

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Keystone helped us out tremendously in Palos Heights with the insurance side of getting our roof…read moreapproved. We had tried and failed multiple times to get it approved, but Keystone stuck with it and got it approved for us! They were great to work with and our roof and gutters look fantastic.

f I could give less than one star, I would…read more I am extremely disappointed with my experience with Keystone Exterior. Today, I went to the office in person to complete and resolve the remaining matters related to our agreement. At approximately 1:45 p.m., I was told that Mario, the public adjuster, was at lunch and would not return until 4:00 p.m. I decided to wait so that I could speak with him directly and bring this matter to a close. I waited until 4:00 p.m., but he never arrived. When I later called the office to ask when he would be available, I was then told that he was actually out of town and would not be available until Monday. I spent more than two hours waiting based on the information I was given. The conflicting information, lack of transparency, and poor communication were extremely frustrating and unprofessional. From my perspective, this felt like avoidance rather than an effort to communicate with me and resolve my concerns. Based on my experience, I would strongly encourage anyone considering Keystone Exterior for roofing or other exterior work to proceed with caution. My experience has been a slow process, ineffective communication, and a lack of transparency.

Eco Windows & Doors - windowsinstallation - Updated October 2026

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