Great workmanship. Very professional and was able to replace the trim work as well which the other…read morecompanies weren't willing to do. Very reasonable pricing.

Our 30 year old, builders grade patio door was in dire need of replacement so we started doing…read moreresearch and receiving quotes from various vendors. Naperville Windows and Doors stuck out immediately to me with quick communication via email and phone, along with free in-person consultation. There were no gimmicks, no games, no pressure to purchase, and a full out the door price (no pun intended) with no additional fees that would come later. Other people I spoke with tried to put some pressure on me with timelines and costs, but I don't do business with places like that. Don and Sandy were great and easy to work with, timelines were exactly what they mentioned, and the day of install couldn't have gone more perfectly. Jereen came by and did an incredible job on the install, with beautiful trim finishing around the interior / exterior and sealing everything up beautifully. The work was also completed in about 5 hours which was very speedy and efficient. The pricing was right in our budget and extremely competitive with all other vendors we spoke with, but the level of customer service exceeded everyone else by far. We'll continue to do business with them for all of our door / window needs in the future, looking forward to working with them again! Best, Charlie

I placed an order for 16 windows on 2/17/25 including two decorative picture windows. Window…read moreinstallation took place on 6/2/25 but was only informed two days prior that the decorative windows were unavailable. Air-Tite said their vendor didn't inform them ahead of time, and was told that they would find an alternate design. The alternate design was provided and accepted by me on 6/18. I was told the order would be placed the following week, and I would be kept up to date "every step of the way." Not hearing anything almost two months later, I followed up on 8/5, and was told they would check and get back to me the next day. After not getting a response, I followed up again. In the follow-up conversation, Air-Tite indicated the windows should arrive in September. After no updates again, I called on 9/25 and was told the windows were due to arrive on 10/2 or 10/3, and that I would receive a call. Again, not hearing anything, I called on 10/4. Air-Tite responded that they believed the windows may have arrived and would get back to me on 10/7. 10/7 came and wentt without a response. Windows were finally installed on 10/30. It took 8 months from my initial order and over 4 months from the alternate window order for completion. At the end of the day I am satisfied with the quality of work, cost, and windows themselves. I also understand custom windows can take time, and am sympathetic if Air-Tite's vendor didn't communicate clear time frames, but I cannot understand the constant lack of timely follow up.

I had a wonderful experience with Air Tite; they replaced 2 windows, broken screen and damaged…read moregarage siding; the were punctual, professional and did excellent work; highly recommend

I just had Thermalcraft finish a sliding patio door installation. I worked with Barry several weeks…read moreago to go over option that would fit our space and budget. After the doors were ordered and delivered, the team promptly scheduled an installation and arrived on time. the team was very professional and quick, and took the time to explain the different steps of the process as they were installing. Great team! Highly recommend!

We were in the market for a new patio door because our dogs had done a number on our old wood door…read more We worked through 3 different quotes and ultimately decided on Thermalcraft. Barry understood our needs, the price was less than some of the other competitors but not so much that I worried about quality. From ordering the custom door to the date of install was only a couple of weeks. On the date of install, Nick arrived early and got right to work. The door was installed, looks great and Nick did a great job of cleaning up. I had a question about the door the next day and Barry came out and cleared up that question in minutes. We will definitely use thermalcraft in the future!

I needed some windows replaced and didn't know where to turn. On the advice of a friend, I called…read moreRusco and could not have been more pleased. It's difficult to conduct any business during the COVID-19 crisis, but Rusco understood our concerns and waited until we were ready. When the day came to install the windows, the crew took much less time than I anticipated and left the house cleaner than it was before. (do not tell my wife I said this) When you combine a great product with great service, you get a great customer experience. I highly recommend Rusco if you need windows or doors.

Our experience with Rusco started off well. We worked with Leo to select and purchase our door. He…read morewas everything you'd want in a sales guy: professional, not pushy, personable and very responsive through the process. We sat with four companies, and Leo sold us on the history of Rusco, quality of craftsmanship and lifetime warranty. We started the process at the start of Sept. and our door was up at the start of Nov. With the cost of the door north of $6K, I was really expecting the contractors to do a seamless job, but that is where Rusco fell short. They were VERY quick to install and during the process chipped our new railing. I understand they were working in a small space, but it couldn't have been the first time working in such a confined location. After they left, the doorframe was not what I had expected in terms of high quality work. I would think they would have enough stain to spare for the ends of the top of the frame (I brought this up to the contractors and they said they didn't have any stain left). There is also white coming through the top doorframe. I reached out to Leo and he told me to wipe it with a wet towel (which obviously already tried prior to reaching out). They assumed it was sheet rock and thought it was dust. The wet cloth did nothing...Leo called on 11/11 and asked if he and another guy could stop by, which they did on that day. The first thing they tried to do was wipe it with a wet cloth (again had already tried that) and then nothing. They were perplexed and said they'd come back the following week with stain and fix it up. It has been radio silence since this moment. Overall, we really do love our door. It is beautiful, but we could have received the same exact door from a number of other companies and we have some regrets with selecting Rusco. After paying the money we have, we should not have to chase and we feel the job should have been completed seamlessly. You live and you learn.

A hail storm came through our neighborhood and insurance was covering everyone's roofing and…read moresiding, so it made sense to do the windows as well. Some of our neighbors got all their windows replaced by this specific location and had a very positive experience, so we got an estimate from one of their sales associates Harley Perry for 20+ windows. Harley was great to work with, very personal and answered all of our questions regarding the quality, warranty, and installation process. The cost can't be beat and the level of customer service has been exceptional. The install was very smooth and took a full day to do all windows in our home. We encountered a couple small issues a few weeks after, but Voytek and Ivana were responsive and made sure every issue was addressed. Joel and Jackie run one of the best window installation businesses in the area, if not the best in terms of service, quality and price. I would highly recommend them if you're looking to replace your windows or just looking for a fresh upgrade. Thank you and happy holidays! Best, Charlie

As shown in the video, rainwater poured into our basement through a window installed less than a…read moreyear ago by Window World Western Chicago, causing significant flooding. The most disappointing part was their response--they claimed it wasn't their responsibility and completely walked away from any accountability. It doesn't get worse than this. Avoid this company at all costs.

I was looking for a reputable window company to replace our old leaky windows and during my…read moreresearch ran across Ultimate View Windows. I have to tell you I could not have made a better choice. Tom came out and gave me an estimate and did not apply any pressure and gave me a very reasonable price along with financing options. Tom scheduled to have his guy come out and give me a final measuring and about 3-4 weeks later they came out and installed them. The install was done way beyond my expectations. The installers were very professional and cleaned the work area very well. Again I was very satified and would highly recommend them for anyone looking for a window company that they can trust.

Ultimate View Windows exceeded all my expectations! From the initial consultation to the final…read moreinstallation, their team was professional, knowledgeable, and incredibly detail-oriented. They took the time to answer all of my questions and made sure everything was done perfectly. The installation crew was punctual, respectful of my home, and cleaned up thoroughly after the job was completed. The quality of the windows is outstanding -- they look amazing and have already made a noticeable difference in energy efficiency and noise reduction. If you're looking for reliable service, top-quality products, and a team that truly cares about customer satisfaction, I highly recommend Ultimate View Windows. I couldn't be happier with the results!

Bill has been in the business for decades. He sold my parents windows about 20 years ago and never…read morean issue til this day. I recently remodeled my home and decided it was time for new windows so I gave Bill a call and the rest is history. He has window samples in his car and ways to demo that not all windows are created equally. My contractor was easily able to work with his installers Ron and Jensen (a father son tandem who are absolute rockstars)to have measurements done so we could reframe the windows inside prior to install and everything came out wonderful. The guys were very carefully moving things around and came with drop cloths to protect my new flooring. Extremely happy with my new windows and would definitely recommend Bill & company to family and friends. The first thing my guest notice when they come to visit is the windows they real pop and their pricing is very competitive

Had a sliding door put in by this company and I love it! They have very professional employees,…read moregreat prices, and fast service. They handle any issues or questions in a very quick manner. Highly recommend

Several years ago with a renovation we had our wells re-done and enlarged. Large and nice metal…read moregrates were installed but leaves and critters (birds, frogs and rabbits) continued falling in and I'd have to rescue. Looking at various big box stores and doing online searches, there were no good options. Nothing was exact size and almost everything looked cheap. Fortunately through a marketing flyer in the mail I came across Well Covered. They (Vic and Oscar) were very responsive. Based on providing rough size dimensions they provided me a quote that was very reasonable. After agreeing to the estimate, they came out and cut all 4 plastic covers to the exact dimensions of each grate. The covering is high quality and they attach each with screws and clips. Super professional look on top of our nice grates, plus they even cleaned out the existing debris (and more frogs!) while they were at it. Don't even waste your time looking at big box stores or online if you are looking for quality well covers at a fair price. Go straight to Well Covered, you will be glad you did.

Vic was great, very responsive, on time and the crew was quick with installation. The new well…read morecover looks so much better than the old one. The guys were professional and very respectful. Would recommend and will use them again in the future. Thanks!