A tech came back and brought the installation supervisor. They were surprised by the door. Not sure how it was installed that way. They fixed it. Second round service was exemplary. read more

Window Nation Delaware Valley - $6000 door leaking cold air like crazy. - Windows Installation Near Me - Pennsauken Township, New Jersey

​I'd give zero stars if I could. I was spammed by multiple automated numbers before the appointment, and the $100 gift card they promised for booking was never delivered. ​The sales process is a joke. They quoted $64k initially, only to drop it to $27k...a massive red flag for anyone who has done their research. The reps were poorly informed and couldn't answer technical questions about air infiltration or STC ratings. Also, be warned: what they show on their national website isn't necessarily what they sell locally in NJ. Save your time and talk to a company that is transparent about their pricing and products. read more

Window Nation Delaware Valley - One of the 5 numbers that texted me from Window Nation - Windows Installation Near Me - Pennsauken Township, New Jersey

Over 6 months to complete a job. Egg Harbor township. Many inspectors and contractors came and went all they do is apologize . One star only because I had to read more

Extremely frustrated with Window Nation!! From the start, there were major communication issues. My initial deposit check was lost when my sales rep left, causing delays with no proactive communication. I gave my deposit check on October 14th and I was not told about the lost check until December 1st. I placed my order in October 2025 and paid fully in January 2026, yet my project is still not complete. A week after installation, a window actually fell out, setting off my alarm and sending police to my home, which was incredibly stressful. Since then, getting it fixed has been a nightmare with poor communication, long delays, and being told a replacement part was ordered when it wasn't. I've had to repeatedly follow up for updates instead of the company taking responsibility. This has been a months long, stressful experience for a very expensive purchase. Despite multiple errors and ongoing issues, I've received nothing and no real resolution or compensation. I would not recommend based on my experience!! read more

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Save your time, money and sanity and DO NOT call this company. We had doors and windows installed in the beginning of January. The door is not correct and the largest window did not pass their inspection. They were reordering one. The trim around my doors is torn off and was to be replaced when out new window came in. 6 weeks pass and we heard nothing,. After reaching out and waiting a week, we were told someone was coming today to finish the job. Great!!!! They never showed and never canceled. Now, we can not get a hold of anyone to let us know when this job will be finished. Our bill was paid in full (close to $35,000). If I could give them 0 stars I would. read more

Hey Jeff, I did reach out again and was literally handled by an AI service rep. I wish I had read all the other horrible reviews before trusting my home with you. It's funny you tell people to reach out and then hand out the toll free number. Window Nation should be ashamed of how they operate! You're not even close to Power Home and Remodeling. Buyer Beware! read more

The windows from Window Nation do not live up to the sale pitch. The Service team does not call back for weeks or months leaving my home unsafe and leaking into my home. no one should spend a dime with this company. The quality is not good and the value is poor for what we paid. read more

I have replaced windows from several companies over the years at multiple homes and rental homes. Window Nation has a great product - equivalent to the more expensive (by a LOT) replacement windows from other companies. They did a wonderful job - and even repaired some wood damage as well as the sill where 2 windows were replaced by one larger window. I cannot say the same for that "other" company. The sales person was low key, knowledgeable, and courteous. The measuring team, installation team, and admin staff were all very professional and truly did a wonderful job taking care of me and ensuring a smooth installation of the new windows. read more

Window Nation Delaware Valley - Windows Installation Near Me - Pennsauken Township, New Jersey

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It's easy for this company to express their apologies in public but cannot respond to negativity in public. I finally got my window installed in October 2025 but the gift card promised by the salesman has not been received. I was promised a Visa gift card of $100 and Window Nation keeps trying to give me a credit towards buying other windows or recommending another potential customer. Why would I do that? read more

If you want to get multiple phone calls and texts every hour, fill out the online estimate inquiry. Within 12 hours I received 7 phone calls with follow-up texts. I told them I'd call back when I could. I continued to get more calls! I had to block all 2-3 numbers they were calling me from. This alone is the reason I wouldn't even have them step foot in my home to even give an estimate. It's harassment and based on a google search, this happens to many people. read more

Spam called me a million times and sent me 30 texts. I never asked for a quote or anything. Called them and they had my name and everything. Strange. read more

Please do not do anything with this company. I ordered windows from them and within 3 months, they began falling apart. The screens began falling part, the locks stopped locking. The customer service leaves a lot to be desired. They transfer you to different departments, each department states something different, long holds on the telephone, requesting the SAME information over and over again. My BIGGEST regret is that I did not research different window companies. This is a HORRIBLE company to do business with. read more

No thanks to Window Nation we got our problem resolved with the help of some roofers. Window Nation wanted to charge me $150 to come out and fix something that wasn't even finished in the first place. read more

I have to say a visit to the show room is a great experience to see the products that they install and you get to see the quality of their installation process and the design details colors that will provide you the most amazing product presentation that should make your decision for you. I had the pleasure of participating in a sales presentation and show room visit that helped me make my decision. A short drive to see the casement window that can frame your special window the can make your appearance shine from inside and out. Extremely impressed with extra wide patio doors for your special viewing read more

I just got my windows from window nation they have an inflated sales pitch that offers you the world and then you find out that is all a lie abouts all the extra treatment to the framing and the materials to prevent the wood to rot in the future also the special insulation foam is just standard foam that you can get from home depot. Also the outside is just the basic aluminum frame that any window installer will use. It won't look better than any other window out there. So really disappointed on myself for believing the whole wrap they gave me. Just don't fall for it is my advise to all. read more

We had 11 windows replaced, our main concern was that we did not loose "glass size" our salesman assured us with his custom made windows we would not loose any glass size intact we would probably gain. That was a lie we lost 5" all the way around and our tall windows look ridiculous, If your salesman's I tails are T.L. Please make sure everything he says you have in writing, he will say anything to make a sale read more

If you are getting a quote for anything at or below $20 - 30k, Window Nation thinks you are a small job and doesn't care about your business. The salesman showed up an hour before our appointment time without even contacting me to see if I was ok with that. He didn't look at a single one of my windows and asked me for the measurements a salesman from another company had provided to me in their quote once he found out I had those already. He verbally gave me a "today only price" of $24k or a wait to sign price of $40k. He asked what other window companies I had met with and proceeded to tell me how bad they all were compared to window nation and berated me for not agreeing to his today only price. He implied the window companies who told me their u factors were better than window nation's had lied to me. They had the same NFRC confirmed ratings as window nation. If their u factors cannot be trusted, neither can window nation's. I felt bullied and pressured by a guy who essentially stormed out of my house when I declined to sign today. He did not give me a written quote or offer to email it to me. He didn't go to look at the capping on my windows which he said he would show me after I said no to his today only price. He told me good luck, shook my hand, and walked out. I have every intention of selecting someone to replace every window in my house in the next two weeks, but I'm not going to be bullied into a financial commitment of that size and quality impact to my home without fully evaluating all my options. I received an email that same day asking me to rate my experience. I gave a one star review and just had a call from the sales guy's manager asking me what happened. I told him that I felt bullied by the rude and unprofessional sales guy and that I didn't like feeling pressured on a $20-30k job, as that is a large purchase and I want to balance quality and cost. He said, "Well, this isn't a big job for us. We are a national company and have way bigger jobs than this". Clearly they do not care about small jobs, and I am guessing they have many at or below the cost I was quoted which would qualify as "small" jobs to them. At this point window nation could tell me they were going to put in windows made of gold for their "today only price" and I still would not hire them for the job. Perhaps a public review will save other potential customers from feeling belittled, pressured and bullied like I was. I should have trusted the Yelp reviews in which Window Nation has 87 total reviews and 67 of those are one star reviews. They have another 8 two star reviews on Yelp, bringing their total to 83% of the reviewers feeling like they had extremely bad service from Window Nation. I am likely going with a company that provided a quote below what Window Nation offered and who have all 5 star ratings on Yelp. They are a much smaller company and actually care about their customers, no matter how "small" their jobs are. EDIT: I just checked the BBB profile for Window Nation. They have ~600 complaints. I have looked at 6 window companies so far. The next closest is 2 complaints. Something else to consider before hiring them. read more

3 reasons for this 0-star rating: 1. contrary to the sales pitches and commercials, they DO outsource their windows and window installation to other companies, in PA it's to Vytex Corporation 2. Both Window Nation and Vytex have 0 customer service 3. Window Nation is NOT BBB accredited Story: We had 6 windows installed last December (2021). They showed up late, high on narcotics from a "dental emergency" but were polite and appeared to have good workmanship. Until the end when one of them went to put the shutters back up and sawed into the shutters and the 100 year old stone front wall, grabbed their stuff and jetted out saying they would have a manager call us. That was 12 months ago... despite multiple calls, texts, and e-mails with pictures and video evidence. We still have a sawed into house and destroyed shutters, and they've done nothing but say someone will call and no one does, except to ask for payment and goes silent and ends the call/text when we ask for a call about the repairs. We would pay double the price for any of the competitors to avoid going through this again. read more

Window Nation Delaware Valley - Windows Installation Near Me - Pennsauken Township, New Jersey

Hey Harley M. Of #windowsnation , this is still not resolved. 8 months after the initial review and all of the issues are not resolved. At this point give me my money back, put the old windows back in and I will go somewhere else. You ordered replacement glass twice, that broke on shipment. You ordered a new unit, that was two months ago, and no communication whatsoever. I called in twice and had a customer service rep tell me someone will call. That never happens. I am beyond frustrated. Next stop will be the BBB. read more

Window Nation Delaware Valley - Cracked window - Windows Installation Near Me - Pennsauken Township, New Jersey

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I could not even get past the initial phone screening with these people. They insisted that I have my spouse there. I get it, but they went on and said that they don't want to waste their time unless she is there. I explained that she and I agreed that I was taking point on that and they responded that their policy is that both decision makers have to be present because no married couple should make decisions with only one person. With all due respect, we run our household how we see fit, not how they think it should be. We all know they just want to pressure sell and make the sale the same day so they want to take away the "let me talk to my spouse" thing. Not worth my time dealing with someone who is going to be pushy like that from the beginning. read more

I am extremely disappointed in both our window installation and the so-called customer service at window nation. Many of our window's vinyl came damaged with fairly large gauges and scratches. For the exceptionally high cost of windows, I was under the impression that we would receive an undamaged product. In addition to the terrible product presentation, I was also disappointed to see that the caulk appears to have been applied very hastily as it is uneven and unsightly. They somehow smeared caulk everywhere to include the screens, the window frames and drywall, and even on our exterior siding... yet they somehow missed several screws and it is only a matter of time until water accumulates beneath our window frame and rots it out. I contacted their customer service team several times but have yet to hear back from them (it has been well over a month now). Save yourself the headache and go with anyone but this company! read more

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Last March I saw an ad in the Marlton Sun from WINDOW NATION, advertising ZERO down, ZERO payments, and ZERO interest for 2 Years !! We decided to call and get an estimate for 4 windows. We were so overwhelmed by the non-stop talking slick salesman, Jonathan Stupar, that we bought 4 windows and assumed (big mistake) that we were getting the same deal that he promised us AND that was plainly in their ad. Reality is that the bill says, principal payment is $44.45 and the INTEREST is $55.55 !!!!! I started getting bills every month immediately with charges of 9.9% interest compounded. I spoke with their customer service representative who agreed that I was being charged 9.9% interest, which equates to an extra $383.25 interest for a year. Their ads are a scam. This is a deceptive company. read more

Just had the same experience as previous reviews. Want both my husband and myself here. My husband does not have a set schedule. He can not be here guaranteed when the sales person is here. More or less refused the business. Which is fine. But, after reading reviews, glad I am NOT the only person that feels this way. read more

Window Nation installed 19 windows in my house in January. Since the install I have noticed a decrease in noise (cars and wind) and a huge decrease in how cold my house stayed. I purchased the "good" quality windows to stay within my budget and feel they are an excellent quality. Although I experienced a minor issue with the caulking, dealing with the service and warranty department was a breath of fresh air. Cindy (service and warranty) went above and beyond to ensure all of my issues and concerns were resolved expeditiously. I give Window Nation 5 stars for the window quality and 5 stars for my experience with Cindy. Should any issues arise I hope to experience the same quality of professionalism and empathy from Cindy and her team. Thanks again read more

Reason for low rating is their non-responsiveness after install regarding issues. I don't know how I missed the Yelp reviews when checking out this company before I went with them. Unfortunately it seems that there is a common theme here reading through other reviews. I had windows installed, they look great. We took advantage of the "sale" as our home really needed new windows and the "no-payment financing until 2024" was attractive. My issues: measurements on 8 of my windows were off. Those windows were still able to be installed (they pretty much had to make those windows work because the old windows were off and it is December in NJ). Due to the mistake with measuring, we can not reuse our blinds. Do the math.....8 windows x $$$$ for new blinds/window treatments. The second issue is that there is damage to on of our interior window frames. I have tried contacting them several times and have received no response. I would NOT recommend this company. read more

We have had 7 windows installed little over 1 year ago and we just noticed a stain on our ceiling and tracing things oneof the master bedroom windows seems to be leaking. The rug under the window was soak and the corner of the dresser was water damaged. I called to see if there was anything we could do to get this checked and they want us to pay 150.00 before we can even schedule a guy to come out. Mind you during the installation they sent only one guy the other called out that day, the window in question is the very last window installed at the end day at dusk. When ask who will pay for the damage suddenly it was you will need to go through hoops to get a claim put in. Disappointed in the service after they got my money to replace the windows read more

*updated to respond to owners reply* Yes, an offer to clean the area was made, over a week after my install, in the height COVID-19, so having additional people in my home isn't much of an option for me. My review stands accurate in warning those who may put their faith in your company to protect them from additional lead exposure. LEAD EXPOSURE. DO NOT FOLLOW SAFETY PRECAUTIONS. If you have an older home DO NOT hire window nation. They do not abide by HEPA lead containment, even though they state they're qualified. This was the selling point for our business, boy were we fooled. I have a one year old and expressed my concern for lead exposure several times throughout our process. The representative wound up telling me to not "harp on it" any further. When the time came for install, we were upstairs preparing to leave for the day so my daughter wasn't around the construction. We came down stairs and two windows were already knocked out, with literally a torn piece of maybe 2x2 plastic under the window, with paint chips all around the surrounding floor. No other precautions were taken. I was told the windows would be wrapped in plastic from the inside or plastic would cover the window construction area from wall to ceiling. None of this was done. I couldn't halt production because I already had two holes for windows. We left and when we returned there were paint chips all over our house. The guys tried to clean to the best of their ability I truly believe, but they weren't trained properly. They only vacuumed. When dealing with lead based paint you use a wet product to clean to eliminate lead dust from being exposed. I called the company and was told I'd be called back. Three days later someone reached out for payment but nothing regarding my concerns. The following day we happened to be outside while a quality control employee came by to do a visual inspection and we told him everything. He also said the windows should've been taped off.. but they were not. We eventually were in contact with the VP of the company I believe, and she agreed things were not done correctly and stated their guys would be retrained. But who knows... how long have they been exposing families to lead contaminants. If you don't know this, lead paint again lets off a dust when disturbed that you cannot see or clean on your own. Their solution, three weeks after install, was to pay for our floors to be professionally cleaned. That's great, but too little too late. Please protect your family and go elsewhere. We paid more for less. read more

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These people are so quick to take your money but as soon as you need something from them they're nowhere to be found. They have THE WORST customer service I've ever had to deal with in my life. I've been trying for A MONTH to get replacement screens and no one is EVER available (they're either not picking up the phone, on lunch, in a meeting or closed for the day) and no one can ever even get back to me. AFTER A MONTH!!!!! read more

Process was fine and installation went well. However we were told that there would be no convenience fee for using a credit card and sure enough when it came time to make payment that was untrue and there was a large convenience fee. read more

I had windows installed in my house in June. One screen was ripped day of install and installers took with. The following day I opened a window and it fell right back down. I have now been waiting over two months for these issues to be fixed and all I get is the run around (always "someone will call you" and I never get a call). This is now longer than the date of production of my windows to the date of installation. For the amount of money I paid this is unacceptable! Sounds like they could care less since they already have my money! read more

We had them replace all our windows and back sliding door. Immediately i noticed the sliding door doesn't lock. And one of the screens has slits in it. They also made a nasty mess with caulk. And I mean really nasty. The window guy made a mistake and just stuffed gobs of caulk in the hole. It all looks shoddily brine. I called them a few times and was told someone would come. It's a year later and nobody came. They apparently don't care about their customers after they make the sale. Either they come back or we are not paying the last $5000. We will use that money to replace the cheap crap sliding back door. Horrible company. If I could give less than one star i would. Stay away from this company. You can get amazing windows at Home Depot for half the price. And it doesn't cost much to hire a contractor to install them . read more

My first appointment was canceled 20 minutes before it was scheduled to begin. They further advised that they knew that they did not have anyone available to install the window about 2 hours before they called to cancel the appointment, yet they still waited until the last minute to cancel. After they canceled that appointment, I was told someone would be calling me in about 15 minutes to reschedule. After almost 3 hours, I contacted them to see if and when they were going to reschedule me. I was told they would call me back. I received a call back approximately 10 minutes later to reschedule my appointment. I requested the first appointment of the day at 0800 hours. They scheduled me for that time on 04/21 and said they would see me at 8 because I am the first appointment of the day. It's now 0905 and still nothing. read more

Irresponsible customer service. Asked for an estimate but after calling TWICE and pushing prompts as instructed kept getting repeated message. Definitely won't be trusting this business with my home. read more

This is your classic scam. Somehow replacing my sliding glass door to my back deck with a vinyl, not high end at all slider was quoted at over $9500. I was blown away. Then all of a sudden the price would go down to $6500 if I would agree to target marketing. Huh. What is target marketing? The salesman explained it was agreeing to put their sign in my front yard and I think have my job pictured posted online. Then came financing options. This had all the warning signs. Manipulative sales techniques, questioning me when I indicated the price was insane. What a waste of over an hour of out time plus aggravation. The best was the salesman challenging me like I did not know what I was talking about when I told him the pricing was crazy and out of touch with reality. It was so crazy high I consider it dishonest. I would stay away from this company at all costs. I mean stay far far away. I just wish I had looked them up on Yelp before we requested a quote. The majority of their reviews are not good. In addition , you will see the owner responding to just about every negative review on Yelp to try to down play customers complaints. I read a bunch of them. I find them insincere and transparent. Bottom Line: horrible experience. Stay awsy at all costs. read more

My wife was putting her house on the market this winter. So I ordered 13 windows to be replaced for better home appeal and value. The windows were installed on 12/7/21. 2 of the windows have cracks in the frames and another had a rip through the screen! Not to mention all of the caulk the "installers" smeared with fingerprints across many of the windows!! We contacted WN and were PROMISED a resolution with a phone call the next day!! It is now going on 3 months with NO COMMUNICATION from WN!! Jaime and Amy have NOT followed through with my wife in over 7 weeks!! This was the MOST horrible customer experience that I have ever had! We are using a much more reputable company to replace 7 windows in our new home! read more

The installation has been going on for 10 months now and it's still not complete. Their service department is terrible with communicating delays and product shortages. When you call for a follow up, no one calls you back. And now, some clowns from Vytek Windows (whoever they are) called me yesterday and said they would be out a month from now to install the last screen that has been missing for months. I guess that's window nation's idea of a "rush" completion. So, the entire ordeal will be complete after 11 months, 4 separate install dates, stickers left on the windows after install, and I'm still finding trash (plastic and little pieces of jagged aluminum) kicked under furniture. Oh, and their "company-employed contractors" show up looking like they just climbed out of a dumpster driving beat up, unmarked trucks. They get one star from me because the windows themselves are doing the job. Do yourself a favor, pay a little extra and buy Anderson. read more

I am a single woman house owner, was referred to Window Nation by friends! Had them installed October 24th, crew was messy got caulking all over carpet , never cleaned up properly, etc. Never cleaned windows or told me how to operate properly, tried to hide damaged windows by filling it with caulking. Still waiting for them to come back and finish job properly, keep getting the brush off when I reach out to someone! During the coldest Temps a few weeks ago 4 of my windows had moisture and ice forming inside. Contacted the company once again and still no response! I paid top dollar for these windows and none of this should have ever happened. They offer compensation by giving you a gift coupon for future windows, who would buy new windows when your having all these issues with the ones installed! Cannot recommend these windows to anyone with the experience I'm dealing with ! Poor customer service and communication, as well as installation and product. read more

The latest update is that - they gave me my advance back. They called and tried to explain how installation material used by the other company may not be as good as theirs. As a lay person -- I don't see the difference. That the other company to theirs is not apples to apples. They even offered to reduce their price by $300.. At least they respond now.. however going with the other company that gave me a better window. Even Window Nation agreed that the other window was better - Basically the other company gave me their top end window as compared to the Georgetown - starting line of WN. I had to decide if I were to go with a better window or a better installation material.. I choose better window. read more

If you are searching for windows, be wary of this company and do NOT accept their "same day commitment pricing". I'm not going to lie, I was impressed by the product and the consultant's presentation. My issue is with their marketing strategies. Had they been different, I probably would have purchased windows from them. First you are told there will be a 1 hour presentation, which in actuality is 2 hours. The presentation was very informative, just be aware of it so you can plan your day accordingly. There were some questions that were never answered, most importantly "how much are the windows". During the presentation the consultant used terms like "tightest industry standard" and when I asked what that was, I was told "it varies so I can't give you an exact number". I wasn't even given a range. While this was frustrating, it wasn't a deal breaker. The real issue here is with the pricing and marketing strategy. At the end of the presentation I was given a quote for $30,000 for 15 windows, which was good for 1 year, however if I signed within 30 days, they would drop the price to $22,000. I was then told if I signed that day, the pricing would be $20,000. *Please note these are approximate values since the consultant refused to give me the written estimate he prepared in my home "because it has his name on it" (No, I am not kidding). When I said I wanted to compare quotes and think about it because it was higher than I anticipated, I was told, "We have a big commercial job coming up in Providence, RI for 1,500 windows. Let me call my boss and see if we get your order in with them we can probably get it down to $15,000-$16,000 because of the commercial pricing. Would that work for you?" I again declined and said I wanted to get some more quotes. At that point the consultant gave me a long story about price gouging after WWII and that it wasn't necessary because of the internet. As he was packing up, he packed the written estimate. It was at this point that I asked him for it so I could compare, he refused and told me "I can't give you this, it has my name on it". Yes, that was exactly why I wanted it, so if I decide to go with your company I can. He still refused. The next morning I received an email from another consultant offering "additional discounts". This email had the original job price of $32,382 less "current incentives" of $16,941, so a total price of $15,441 which was valid for 30 days. However, if I committed within the next 4 days, they would take off an additional $1,441 for a total price of $14,000! Look, I get there is mark up. I know there can be some room for discounts and promotions, but at the end of the day when your quote is more than double what you are willing to do the job for, it breaks consumer trust. If they had given me the $14,000 estimate first I may have went with their company. At this point I am left wondering how much further the price will decrease if I wait to commit? I guess I will wait and see, after all, I am still waiting for an answer as to how much the window itself actually costs. read more

On 8 September I had windows installed by window nation. The windows install but left debris all over the place ,there was debris on the roof there was debris in my wife's flower garden and they destroyed some of the plants in the flower garden. The windows, about four of them do not close properly. I have called and was told that they would be out in about 2 days. No one has showed up so I called again this morning. I was put on hold, then told they would call back. I would not recommend window nation, they did not have a professional crew and the cleanup was nonexistent. I was so excited to have new windows that closed properly, and after great expense, my windows still do not close properly A service guy came out today (P Jolson), he fixed windows. I was happy with the service call and service rendered. read more