Smart Shield is the only company I will ever use for any service they offer. My only complaint is…read morethat I wish they did even more services because I trust them so much. I had a window issue in my new home that I couldn't find anyone to help with. I contacted multiple contractors and different companies and it was clear my business was never important - I'd get ghosted for appointments, took months to get quotes, and more. I finally found Smart Shield and was contacted almost immediately after requesting a callback. The owner, Bryan, was so incredibly kind, thorough, and knowledgeable. He helped customize a plan for our home based on what would remedy our current situation and prevent future issues. The process to get started was easy (and very digital which earns extra bonus points in my book) and it was a few weeks until installation. The installation went great and I've never had an issue with the windows. It went so well, that we had Smart Shield come back and put in new doors for us, more window replacements, and replace our siding. While that was a bigger job, the process was just as wonderful. The team at Smart Shield is HIGHLY communicative. The installation crew are all lovely, respectful, and masters of their craft. They have impeccable clean up after as well! They are my first call whenever we need something done and will continue to be the only company I recommend. Smart Shield treats you like a friend and not a sales target and their work is top notch quality. Don't bother going to any other company - but be sure to tell them I sent you :)

I used Smart Shield to replace all the windows in my 101 yr old house (23 windows total - basement,…read morefirst and second floors, and attic) as well as my front storm door. The windows and door all look great and are a huge improvement over what was there previously. Robert was incredibly helpful with figuring out what I needed and answering tons of questions for me (as I evaluated ten companies and rated them all to determine who was the best one for the job). Smart Shield came out on top and did a great job! The installation guys were all incredibly nice and polite, especially Steve and Jimmy who came back on Saturday to finish after storms on Friday kept them from completing the job that day. I am incredibly happy with my new windows which are all clear and open and shut so easily that I have to remind myself not to push them too hard. My neighbors were so impressed with the job they did (and my spreadsheet evaluation) that they hired Smart Shield to do their windows as well. I highly recommend these guys!

Had 11 windows replaced. The service was excellent from start to finish. Everyone with the company…read morewas attentive, helpful and friendly. The installation went smoothly even with the snow and ice on the ground. My new windows look great and the price was very reasonable. I would definitely recommend!

4.5 stars, rounded up because of their customer service. Everyone I've spoken to along the way has…read morebeen professional, courteous, knowledgable, punctual, and forthcoming, from the folks who answer the phones to the sales rep to the installers. Really, everyone was a pleasure to work with. We called, they answered, and we got an appointment promptly and smoothly. Our experience then continued with Chris Burton, who answered all of our questions and was very communicative. He gave us a price for our two bow windows that was less than the other local company we got a quote from, and with a better warranty, and he seemed a lot more invested in our business than the other guy. We ended up asking them to do two bow windows, an additional five bedroom windows, and our back door, which was falling apart. Mike came out to measure and he was right on the dot, time wise. Their estimated lead time of ten weeks or so was about right, and then Mike and his team (Travis, Cash) came out to do the install, which they completed in a few days. The windows look great! And they seem quieter and way more insulating than the old ones. Hopefully they stay that way for a long time. My only minor complaints are that the guys trampled my flowers a bit and also gave us bow windows that are "deeper" than our old ones (they stick out past where the old ones ended). As long as they don't fall out or put strain on my house, though, I'm actually kind of enjoying the deeper window because I can fit more houseplants there. It does look a bit funny though (see photos). Also, we opted to stain the wood trim around the windows and the guys were kind enough to install the wood, wait till we'd stained the pieces, then come back to do the last bit of caulking. My dad told me, "If you already paid them, they're not coming back," but he's apparently never worked with a company like Thermal! Also, Danielle, their scheduler, was very responsive and fun to chat with. Overall, it was a great experience, and I'd recommend them to anyone looking for an honest company with good prices.

Did a very good job on my siding. Spent more time than I expected! Would definite bring them back.read more

If you ever find yourself in the unfortunate position of needing to deal with your homeowners…read moreinsurance following a tree swiping the back of your house, let me give you some advice. Last March 2024, during an especially windy day a country club's tree came down and whacked the rear of my house, starting from the highest roof, ripping down wires and landed on my detached garage where it sat until PECO could make it safe. I initially gave the go ahead for my insurer, who I'll call SF, to send out a contractor to assess the damage. Well someone came out, slapped a tarp on the hole in the garage, but seemed dismissive of the house damage. And then I heard nothing for the longest time. So, getting concerned I called Impriano to get their opinion, as is my right, since I had a good experience with them 13 years ago with a new roof. Jack Impriano came out and did a very thorough inspection finding a lot more damage than SF's contractor did, including a split rafter in the garage roof. He looked at the plan for repair that the adjuster had drawn up finding it completely inadequate, so he drew up his own. He basically worked directly with the adjuster, all while updating me about what was going on. There were many problems such as the SF contractor sending the wrong information to SF that led them to believe the work was complete when nothing was repaired. The contractors invoice included pictures that wasn't even my property. Jack Impriano handled everything, everything is repaired/replaced, their crew came out in the most inhospitable weather and did an excellent job. You could tell how well done my 13 year old roof was when shingles were removed. It's amazing how nice our new roof and siding looks. It's peace of mind working with a company that takes pride in their work, and there's good reason they've been around for so long. I didn't realize they also handle windows which is on my to do list. I don't think I would trust anyone else. Thank you Jack and Ed and the rest of your hard working crew, including the office, you guys were great, can't thank you enough.

Invoice #11735 Team…read morehas been very professional. Fixed my sliding door and it's like new again. Reasonable price

Needed glass replaced on one side of a sliding patio door. The estimate was higher than the cost of…read morethe whole door.

AVOID THIS COMPANY! Had flooring installed by them weeks ago and it is cracking already. They also…read moreinstalled a toilet which leaked a few weeks after the installation. Total trash company. One owner left the company and the remaining owner is unresponsive to issues.

He did a good job but never emailed me the receipt for the work he did which I needed for my…read morerecords. I texted him multiple times which he said he would send to me but never did.

Great fast service and communication Derek was responsive and understandable. Would use againread more

Very experienced professionals doing high quality work and cleaning up after completion. You can…read moretell that they know what they are doing by the questions they ask and what they inspect during their quote visit. great work, no surprises. I highly recommend DPG.

Highly recommended. Replaced my sliding glass door for a reasonable price, and we're very easy to…read morework with.

From the owner: ProView Construction - Perfect Windows, Doors, Siding for Your Home & Wallet…read more We have over 10 years of experience installing high-quality windows, doors, siding, and gutters—and we’re proud to say it shows! Our team strives for open, ongoing communication with clients to ensure their satisfaction at every stage. Siding and entryways should be a rock-solid investment no matter the materials you choose, so we only uses products from the best and most trusted manufacturers. Our professionals are highly trained and qualified, so you can rest assured that your project is in the right hands. Exceptional customer service is our promise, and consistent top-quality installations is our mission. Our people are committed to increasing the value, safety, and style of your space, no matter the specific project. Call us today to learn more about how we can help you bring your dream home to life!

Archer has been one of the worst and unprofessional companies I have ever worked with. I have been…read moreasking for a call back for a month now and I call once a week. No matter who takes your information to pass it on, Dave and his manager will never call you back. Windows were purchased through them for my dad's company for the house he was flipping. They originally quoted them a certain price to install the windows that were purchased. Since it's now my house and no longer being worked on by the same contractor, they won't honor that price. My contractor now has been calling constantly too for a call back. Would not use archer if I were redoing the house again. Worst customer service and beyond unprofessional.

Had a roof leak. House is 1.5 years old, in Cypress Ridge, Bluffton Sc. Archers Exteriors came…read moreout within an hour of my first call to them. Two polite professionals fixed the problem. This company is top notch and honest! Can't go wrong with Archers if you have exterior needs!

If you need anything windows/doors related, call Constantin. He was super responsive to my quote…read morerequest via email and gave us a thorough quote, explaining what he thought would be best to get done. Within the month, he was at our house for two days replacing all the casings on our upstairs windows. He worked diligently and impressively finished a large project over the course of two days. With that, the quality is impeccable and we are so impressed with his work. I wish I had more work for him. Don't hesitate to reach out to him, you won't be disappointed.

Constantin (sometimes, "Konstantin") is an extremely reliable - honorable, even - worker. He shows…read moreup for estimates with a seriousness of purpose. He evinces confidence without displaying arrogance. Once he quotes a price and proposes a date to do a job, he sticks to both. The storm-door replacement that I needed would take two men a half day to complete, a contractor told me. Constantin/Konstantin did the job himself in about two hours. The new door has superior fixtures and features to the old one. And it has been installed so carefully that I expect it to last for a long time. It's rare to find a craftsman who does just what he claims to - and for a fair fee.