1. Gasper Roofing

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Merchantville, NJ

Gasper Roofing

4.1 (22 reviews)
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Gasper Roofing installed my roof a year ago. I have had some post unexpected issues with my chimney. I have contacted them on several occasions. There response has been prompt. As a customer I have to remember that they are a professional company and weather and other obstacles may prevent them from expected turned around times. They will be there. Honest employees work there. I do not have to be home. Yeilin was able to connect me faster via text whereas emailing me worked but I am not as responsive. Thank u Yeilin. I have to say they did a superb job on my Chimney, as well as my roof. It's been worth every penny. Pictures below will show Gasper Roofing at work!

they protected my garden window by using a big cushion on top, a ladder to cover it and then a tarp.  These guys are meticulous!

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3 years ago

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7 months ago

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1 year ago

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Jason J.

Thank you Ken.

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1 year ago

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Jason J.

Thank you for all the kind words!

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1 year ago

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Jason J.

Thank you so much, we got your back whenever you need us.

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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2 years ago

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3 years ago

Jason did it again, came to my rescue outstanding service!! When he put his working belt on "he mean business....

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10 years ago

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8 years ago

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5 years ago

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4 years ago

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9 years ago

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7 years ago

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8 years ago

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14 years ago

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Review Highlights - Gasper Roofing

“From the first visit Will could not have been more helpful, literally treated us like family.”

Mentioned in 4 reviews

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Very frustrating. Don't fall for the 15 year warranty like I did…read more I am writing my honest review after having my roof done by Alpha Roofing in January of 2026. I don't like writing reviews and most certainly don't like hurting people's businesses. I understand a business takes up a lot of time an effort to build and maintain while being easily hurt by reviews dropped casually over petty grievances putting somebody's living at risk. I do think taking thoughtful accountability can be a major driving force in the improvement of a business though, and that is the spirit in which I write this review. In a nutshell here is what happened to me. In December of 2025 I notice a leak in the ceiling of my baby child's bedroom. I call a roofer to take a look, and the ridge of the roof had been pulled off by the wind. Apparently, there were multiple vulnerable spots and the leak in my son's bedroom was just one of them which appeared to come from the chimney's lack of flashing (which was flagged by home inspection when I bought the house). The recommendation was to replace the roof. First offer was 10K with no warranty but after I spoke with Alpha Roofing they offered 7.6K with a 15 year warranty. I took the second offer because it sounded better plus this roofer had been recommended to me by a friend. So, the roof was done in January and in March the same leak appeared in my baby's room only 2 months after the roof was done. I get on the roof to check the chimney and notice that the flashing that had been done was a very poor job. Not only was it not step flashing (which is the standard practice and the logical thing to do here since the chimney was leaking and prompted the roof repair to begin with) but it was not even caulked around the entire perimeter surrounding the top seam of the flashing. When I showed the pictures to my home inspector, he said the flashing they did was called "Philly flashing" AKA "stupid flashing" (his words not mine). It was only the counter flashing with no step flashing laid in overlapping fashion with the shingles. I call Jim Barton (the owner of Alpha Roofing as far as I know and who had been referred to me by a friend) and he sends a couple of his workers to caulk the rest of the seam around the chimney flashing. I ask if the solution is not to do the step flashing since that is the industry standard and because my house inspector told me that the caulking would have to be redone after 2 years or so (and I paid for 15 year warranty). Jim offers to send his guys to redo it every 2 years on my bill. I tell him I don't like that because the price tag of 7.6K I paid included 15 years of warranty. After me basically wrestling with this issue over text messages and many ignored calls, Jim agrees to redo the flashing around the chimney. So, after a couple more months and a new leak in the same spot of by son's bedroom he finally sends his guys again but, surprise: he only does the counterflashing again with no step flashing. The only upgrade was cutting the reglets on the chimney wall to tuck in the top seam of the flashing sheet. I feel I have been wronged by this person. The only time Jim reached out to me was to call me in the middle of the weekend to ask for the payment of the service done the previous day. After that I have been forced to work around his schedule to communicate with him and I can't have a reasonable conversation. This is very unprofessional and shows that he is totally fine leaving me at a very uncomfortable position waiting for my roof to leak again and only then get him to do something about it. I understand that talking to clients can be frustrating and nerve wrecking for a business owner worried about lawsuits and liability. However, I have been very reasonable and waited 9 months before dropping this review after being basically ignored all this time. I am almost ready to abandon this 15-year warranty. I am more than willing to withdraw this review if I see serious and consequential action to make amends.

Gasper Roofing - roofing - Updated October 2026

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