I'm So Sorry to Say But this Store is way Below the Expectation! Today i popped in for a Muffin and Hot Coffee being that it was Cold Wet and Rainy.The Coffee was On Piont But the Muffin was Definitely at least "2 Days Old" Thats A No Go for Me!!! I will Not be returning and I'd suggest that you should Fresh test your purchase before leaving. read more

Customer service is good however....what you paid for the products is not the greatest, I ordered a bagel and cream cheese and the cream cheese they put in it is just a spread of COME ON is supposed to be a bit more than just spread. Is not the employee fault managment decide this. read more

It's Winchells donuts., what else can I say. it's either taste good that day or not. variety of options.

Donuts are great here, they also have coffee and frozen drinks as well I am not trippin if you go here, be sure to try there new frozen coffee. read more

Do not Buy A Torta from This place Their Steak Is Fake Do not Eat it Is tasted like Prison food read more

Winchell's Donut House - Carne asada Torta - Donuts Near Me - Pasadena, California

Donuts are cooked to perfection crispy sweet tangy moist just had like a service is always good very tended to me and cleanliness in the whole restaurant very nice we've been outside inside looks really nice but really love the donuts old fashions read more

Winchell's Donut House - Chocolate and maple bar old fashion lover best donut ever cake like consistency smoothie great texture - Donuts Near Me - Pasadena, California

At this location Orange Grove in Pasadena, I had sent my husband to buy my favorite dessert donuts. If I would have gone with him I would never allowed him to pay $1.59 per donut. The real problem is that one donut was very hard like rock. The other two were soft. You would think that if you pay $1.59 they would be fresh at least. We usually buy donuts here once a month some in the past are very hard like a rock. Next, even though we transfer them to close container immediately they still get hard the next day. I didn't bother to call in and complain because it's not the first time we get old donuts. Parking is horrible there. I am surprised that their donuts are that expensive because parking there is a huge hassle. Too many other stores including a market it has to compete with for parking. Finally, these are small regular cake donuts small in size. read more

Winchell's Donut House - Over priced donuts $1.59 each. They are regular size small donuts. - Donuts Near Me - Pasadena, California

The owner of this winchell's is so kind and works so hard. He's got a great attitude every time I've gone in, even if he's been working for 19 hours straight read more

I can't even tell you the level of sweet passion I've seen at 1 am from this jolly man who works here at night. I donut think I've ever seen such unbridled sheer baking bliss since the 90s. It was a treat to witness a man in this digital techno era enjoying the simple pleasures of baking with music . It inspired me to lose myself in baking and singing again watching this worker. He sings and bakes fresh donuts like no ones watching. They are so delicious! The fresh bagel sandies and iced coffee are a real treat too! Treat 'em right because this spot is a real hidden gem especially for late night treats. Somewhere I have amazing pictures of this fresh, pillowy dough being tended to like sweet little babies and I'll add them when I find them. This is THE Winchell's! read more

I wanted to give a Negative Star but that's not an option! My daughter and her two friends went to get a dozen donuts at 11:07 pm 7/14/19. All 12 donuts were hard as a rock and stale. Not one not two all twelve donuts! I called and spoke to the gentleman on duty he said he has to talk to his boss and hangs up on me. I wasn't rude or nasty I wanted him to credit my account, instead he just hangs up. I call him back and asked him why he hung up on me. He said he has to talk to his boss. I explained he didn't take my name or number down so how was anyone going to get in contact with me? He said he's boss maybe will be in at 6 am tomorrow I can call then. If she had gone to the Winchell's on Lake Avenue this wouldn't have happened. 7/15/19 I tried to call and they answer but say nothing and hang up! read more

Winchell's is alive and well in SoCal and their doughnuts taste just like I remember. You can still find Yum Yum Donuts in SoCal too...not sure how different they are from Winchell's since YYD purchased Winchell's in 2004. Winchell's has doughnuts, of course, but also muffins, bagels, croissants, strudel, sandwiches and specialty drinks. The wide variety of doughnuts includes raised, twists, cake, fritters, old fashioned, filled, holes and bars. The mini cake donuts and bars looked particularly cute. * Mini cake donuts (6 for $1.49): They had two kinds, white cake with vanilla icing and rainbow sprinkles and white cake with chocolate icing. The donuts have an extra crispy finish while retaining a tender interior. The icing was sweet and pleasant but not particularly flavorful and the donut had an oily aftertaste. This small shop has seating and is open 24 hours. read more

Winchell's Donut House - Donuts Near Me - Pasadena, California

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It is so bomb fresh doughnuts all the time they have a very diverse staff which I recommend the orange juice So So So good With a chorizo bagel and every doughnut is good not going to lie All the reviews that say they are stale well every doughnut turns stale after certain hours Their is a lil window were it shows the baker making it which makes it seem so fresh.Open 24/7 I can get my coffee at anytime go out then in read more

We don't really have Donut shops in Minneapolis, a shame, I know. So whenever I'm traveling I like to grab a treat. I picked up a half dozen Puffers(?) here - mini cream puffs with custard filling. OMG. Best ever. The puff was eggy and crispy and the custard thick and tasty. Loved them!!! read more

Winchell's has really decent donuts and fresh squeezed juices. When I'm not by a Whole Food's I make sure to pick up my drink from Winchell's. My favorites are the beet and green drink. Each loaded with healthy juice and fresh for a little under $4. Cool prices and tasty donuts and drinks. Customer service is also pretty decent, despite the constant steady flow of customers from the neighborhood. The staff manage to maintain positive attitudes and a cleAn store. read more

Winchell's Donut House - Babies even like the beet juice - Donuts Near Me - Pasadena, California

Purchased two Apple fritters. They were both somewhat burnt and overcooked. I expected much better from a Winchells.

i love their breakfast sandwiches. the service here is great, and staff is always very kind and helpful. i probably wouldn't come here often if it weren't for the welcoming staff. read more

OMG Open 24 hours TWENTY-FOUR MOTHER FUCKING HOURS so your not comprehending at 6pm after work Im getting a donut at 8pm after a meal I'm getting a donut at midnight after the gym Im getting a donut at 2am after the club Im getting a donut at 5am after i bust a nut I'm getting a donut 8am before i go to work I'm getting a donut SO MANY OPTIONS of when you can get yo donut. They really do be making donuts at all times of the day at 10pm after a play I got a donut and the cashier had dough and flour on his hands cus guess what he was getting making my donuts! Krispy Kreme would be better but hey they aint open 24/7! read more

Ah, here it is! As I was saying. When we were able to indulge on some donuts, we'd come over here for a dozen. I lived down the street, so the walk wasn't bad at all. The weapon of choice(s) were the apple fritters and cinnamon buns. The more things change, the more they stay the same, huh. I'm starting to sound like a broken record. Even now, the prices still reflect the old days, it's like inflation never touched Winchell's. This joint is next to a drug store, check cashing place, and a supermarket. It's technically on Orange Grove Blvd, but the cross street is Los Robles Ave. I don't think the week will end without me making a trip to the old stomping ground. read more

I miss Krispy Kreme. That being said, Winchells is quickly becoming a legitimate replacement for KK in my heart as the great city of Pasadena has no KK. What is a donut anyways? It's fried dough. That being said, the fried dough at Winchells is outstanding. From the standard glazed fried dough to the complicatedly simple chocolate eclair, they are knocking frie dough out of the park. The coffee is "fine" and almost "really good" when paired with an eclair. They have bodacious bagel selections as well with decent breakfast bagel options if your thinking fried dough isn't what your feeling at the moment. (But your at Winchells, so you probably want the fried dough) I am there most Friday mornings if you ever want to talk fried dough and sports with me. read more

Always fresh and a large selection to choose from. Their croissant and bagel sandwiches are awesome. Usually quick about things even when there is a rush. read more

Not going to lie the customer service and wait time can definitely be A LOT BETTER, but I eat here all the time bc it's close to where I live/work. Love the choices here, but if you're big on custoner service or want to be out in timely manner I would say find another location. read more

Hasn't changed. Been hear twice the older woman messes up the order inserting the card wrong, and then leaves out donuts in order. SO IRRITATING. ITS A PASS FOR ME! read more

I have been here a few times during my morning break for a ham & cheese croissant with jalapenos. Every time My friend & I go in they great us in Spanish and when we reply to them in English they roll there eyes. This morning we went in and same thing we didn't speak Spanish so they rolled their eyes. I ordered a ham & cheese with jalapenos and didn't get the jalapenos. As I was paying some lady walked up and just grabbed an orange juice without paying and the girl at this register acted like she charged her but didn't take any cash or card from her and just walked away when I did. read more

I was working in the area so I decided to check this Winchell's out. I asked the guy for fresh donuts and he gave me the most suckiest donuts ever! His sucky attitude matched the sucky donuts and his dumb ass face too. I don't know why I even bother with Winchell's anyway. They somehow choose the most degenerate f*@#s to work for them. And, the only reason it gets 1 star is because they're open 24hrs. read more

The doughnuts aren't that great. The cronut-like doughnut (forgot what they call theirs) was really hard and oily, you could tell it had been sitting there for a while. The custard-filled doughnut was better but the custard had a strange taste to it. Not in terms of freshness, just the flavor of it was different from most other places. Coffee was average. I wasn't expecting much anyways. Their croissant sandwich was actually really good!Might be my guilty-pleasure breakfast if I'm rushing to work lol. The ham, cheese and eggs (picture included) was a pretty decent size, almost like 2 sandwiches. I did see the lady take out liquid egg from a container, dump the ingredients into a plastic container and put it in the microwave to make the "egg, cheese and ham" filling. So I was a little skeptical as to how fresh the ingredients were and making it in a microwave? Really? But then I got my sandwich... my taste buds were jumping around happy so I got over that quick. So far, so good. Then again, I did wonder how they made the eggs so quickly in other sandwich shops so is it common to microwave eggs or nah? You tell me. 4-stars for the sandwich & available seating. 2-stars for the doughnuts. read more

Winchell's Donut House - Egg, Ham & Cheese croissant sandwich... Really good - Donuts Near Me - Pasadena, California

Some say that a donut is just a donut, but I disagree. I taste a big difference between chains and local donut shops. Located in a large plaza, parking is usually a breeze. Usually my boyfriend picks up donuts for me here, and he hasn't had a problem with service. But the ONE TIME I go, service was terrible. Maybe it was the language barrier, but it was interesting to say the least. Their iced coffee kicks ass, btw. I'd rather go somewhere else, but it's really close to my place, and it's open 24freakinghours. read more

I don't even want to give this dump 1 star. Went in this Winchell's yesterday to get my daughter a couple of PLAIN donuts. 4 to be exact. I go to pay- $4.76 for 4 plain donuts??? I said "is that right?" and the person at the register (who looked like she didn't want to be there) just ignored me. I would have told her to that there was no way in hell was I going to pay over a buck apiece for 1 small 3" diameter (at best) PLAIN donut, BUT my daughter is autistic and if I walked out without a donut for her I would have been in a world of hurt. So in plain speaking terms this place sucks big donut balls. Thank you for listening read more

I wish I could rate the donuts separate from the location. The donuts were fine and priced fair. However, the reason I gave this location only 2-stars is the location and lack of cleanliness. The place is in a strip mall with shaddy people/pan handlers hanging around in front and inside. Inside it looks grimy; in real need of cleaning. Needless to say that I did not return. read more

I like this donut shop, i like how it is unpretentious but also still good quality donuts. Parking can be a little tricky during the morning. The coffee is fantastic, always hot, and they provide coffee mate. read more

2.99 for 4 donuts! You can't go wrong. But that's a secret special as one time late at night coming back home from the party, the new guy didn't want to give me my deal! I live right down the street so I usually go there once a month. The service and location could be better, but hey! Its a DOUGHNUT for crying out loud! They taste like donuts and if you go around 4-5 AM, They are warm and delish! read more

Had the Chorizo, egg, & cheese bagel w/ chipotle, bacon, egg, & cheese croissant, donuts & donut holes. The food was delicious, the customer service was better! I can see why this particular winchell's is rated so high. read more

This place sucks customer service in the morning is terrible all the ladies there do not know how to speak English and very terrible serving there is like 5 employees in the morning and they all do one thing take care of one customer and when you want to pay you're standing in front of the cashier and they ignore you like if you are not there that's insane read more

Stopped by to pick-up a couple dozen donuts on my way to the "CHiPs for Kids" toy drive at the California Highway Patrol office in Alta Dena this afternoon. I hadn't stepped foot in a Winchell's since the late 1980s and it was everything I remember. Tasty donuts, excellent selection of said donuts and very friendly people behind the counter. I've had donuts from around the world but no place brings back happy memories like Winchell's. read more

Everyone likes to rag on Winchells and yes they are not the best donuts ever but this location is great. Good service and everything was really fresh and tasted great read more

The product (donut) is good . No doubt. It's the hiring practices that I have a hard time with. It seems that whoever does the hiring at every Los Angeles location seems to hire only non-English speaking (or very little) LATINOS. Now does this mean that there is no other qualified nationality of people to make donuts in Los Angeles. These hiring practices are racist at best and need to be rectified. Each one that I go to has Latino television playing and the employees are communicating in Spanish. WHY??? This to me means that you only cater to Latinos. Is that correct?Another question is: How do they even get the job if they cannot speak or understand English? In all fairness; its not just Winchell's, its McDonald's, and every other fast food chain in Los Angeles. You refuse to hire Americans and then wonder why they are using survival skills to stay alive. I am investigating this matter just to see how you get away with it! read more

I usually like this place but this morning l got stale donuts and weak coffee, should have gotten Starbucks or McDonalds but the ladies that work here are very nice so this review is base on today's experience for me other than that I'd give3 stars read more

I love Winchell's, but this specific location is the absolute worst!! Honestly, I have NO idea how this location has as many stars as it does! I have come here a couple of times during the morning and it's absolutely horrible. There are plenty of parking spots, but none that you can use because people like to loiter. This specific time I came in, the line was long and when I was finally helped, my donuts were taken by someone because the staff doesn't hand them to you directly. And to top it off the staff member just smiled and gave me that look like "what am I supposed to do about it?" She didn't apologize or offer me new donuts. I felt like walking out, but the person who had taken them realized it wasn't theirs and returned them to me. I was fuming and I will be contacting the chain directly. The staff has no respect whatsoever.. I agree with other reviewers who stated that they look like they don't want to even be there.. quit if you don't like it! Geez... read more

Dear Winchells 439 E Orange Grove Blvd Pasadena and anyone else who might care, Here are some points to remember when operating a doughnut shop: 1) People do in fact frequent doughnut shops to indulge in a sweet and savory dessert, well among other things.... And not to consume a bland doughnut as your establishment so creates. 2) Looks may be deceiving, but please don't deceive donut lovers by the donuts you sell here. They may LOOK good but eat at your own risk! 3) Donuts are to taste fresh, not like day old or maybe even few day old donuts. 4) Stop being so money hungry and eat a DELICIOUSLY MADE FRESH donut instead. It might just brighter your day, I had hoped my day would be but alas I am very disappointed. Maybe this investment (good donuts) could increase loyal customers? 5) LOCATION LOCATION LOCATION. This location plain out sucks. **Just a few other side notes: If you do intend on visiting, be very vigilant with the folks who hang around this place . People surprisingly, don't appreciate being gawked at. I am a person not an object. I want to to peacefully and freely enter a business with out being worried for either myself or my belongings. The people here are idiots as well, standing in the middle of a driveway? I mean come on seriously? MOVE IT! No todos las personas que viven in California hablan espanol. In English: not all people who live in California speak Spanish. I am lucky to at least be able to get by (being born and raised in CALI) and my family are from Ecuadorian/Spanish descent! Have a good day. Love, Donut lover read more

Stopped in because we couldn't decide on anything in the area. For a donut shop their deli sandwiches are amazing and my wife and I were treated greatly by the staff. read more

I was very disappointed I walk in I want it to buy a dozens but I look at them then change my mine I just half please the donut chocolate was so little on it like you barely see them on the donuts omg I was vary disappointed I am not coming there anymore and I am not recommend it to friends or family !!!! read more