Grayson did a fantastic job. She is very kind and honest. I appreciated her input and plan on being…read morea repeat customer.

Requested a blunt one length cut for my very fine straight hair. Worst haircut in my life, so…read morecrooked and uneven, 3/4 " pieces sticking out. Unbelievable.

I do not recommend this salon…read more Melissa at CHS was very nice at first. I'm a redhead, and I know it can be complicated. She and the owner took an hour to mix the base color. Red flag. Why is the owner involved? Why is this taking so long? I've never had a colorist take an hour to mix my color. At one point the owner was pointing out different colors and suggested that we go with one color that was fairly dark red. I'm wondering if they need a colorist course. Getting nervous. I pointed to two other colors that were lighter and said I do not like this color and if I leave with my hair this color I'll be very disappointed. Well, two hours later, sure enough the base color was this reddish brown color that I had pointed out that I do not want. I told them, it looks very dark. Then they took pictures of the highlights on top of my head in bright sunlight to show me how light. They only took pics of my highlights. Why are they trying to prove it's ok? I said I'd look in my light at home and call. I called the salon back next day and asked for a redo. They said that they would try to fit me in and give me some copper highlights to pull through so it wouldn't seem so dark. I agreed. Meanwhile though, they can't seem to fit me in. It's been almost 3 weeks since the color problem. I find my hair very unattractive and don't want to wait any longer. At this point I'm upset. I paid $240.00 + tip for the color and a trim, blew my own hair dry and have ugly hair. I just texted. To please refund half - what she quoted for custom color base. 120.00 - and I'll have it fixed elsewhere. No response. I'll update this review if I get a response. I'm hoping to get the credit and move on. I texted the salon owner to call me. No response.

I went to the younger lady and she was so lovely and a wonderful person but absolute worst blow dry…read moreof my life. I thought that I got a good haircut, despite trying to get her to dry my roots first so that we wouldn't need a whole hour to dry my hair. I have fine delicate but slightly thick hair that she spent forever drying because she refused to dry my roots and kept saying how long it was taking and how damp my hair was (listen to your clients for gods sake). She had no strength, no tension in her hands and it felt like a child was playing with my hair while I was slowly getting cold and damp because my roots were still damp for a whole hour of fooling around. That's not even the worst part because I thought I had a decent haircut until I got home and moved my center part off center only a couple centimeters... I asked for my long grown out bangs to be trimmed to jaw/chin length and instead I got actual bangs (I didn't want bangs I just wanted some face framing from my natural very long grown out old bangs JUST UNDER MY JAW (no bangs in photo because I'm already embarrassed enough to be making this review. I just straightened my hair and split it half and half and I have started crying again at how there's several different lengths and my beautiful hair is butchered. Even though it's shiny and needed all that cut, the way it was butchered affects the way the hair strands lay. They offered to fix it but how could I ever trust anyone in that building with a sharp object again? Why would I lose even more length and force myself to have even more bangs and be even farther from what I want? No. I will cry until I dont feel like it anymore and I'm lucky that this is the worst haircut that I've ever had. Maybe she was distracted or maybe I talked her ear off. Nothing is pretty about this haircut except the fact that my hair is just a regular kind of pretty. It's been hacked and here's the picture to prove it. The kindness and hospitality was like any salon that wants to keep business, pretty good but nothing to write about.

I've been going to Theory for a while now and I could not be happier. Makenna has been my stylist…read moreand does an amazing job on my curly hair plus coloring I've had done. She always listens to what I'm thinking of doing and will always give her honest and professional opinion on it. (Which is great, because if something won't work with my hair the way I'm hoping it will - she def lets me know!) She is so polite and makes the appointment so relaxing. My daughter gets her hair done by Scout. She adores her. Scout listens to what she'd like and helps her understand her hair better with cuts, how to take care of it and more. My daughter always leaves extremely happy after her appointments. If you're looking for a fun place to get your hair done, I would def check out Theory Collective. Every person I've interacted with here has always been great.

Extremely disappointing experience, especially considering the owner herself performed the service…read more I paid over $300 for a partial highlight and left with hair that was visibly stripey, poorly blended at the root, uneven in tone, and much darker/brassier than requested. There were yellow and greenish sections, muddy areas, and an overall unfinished result. This looked nothing like the seamless neutral blonde I asked for or what I have consistently received from many other stylists. I contacted the salon promptly within the timeframe listed under their Service Guarantee. Instead of taking accountability or offering a reasonable resolution, Ashley insisted no refund would be given under any circumstances and stated that the website reflects this policy. However, the website does not state no refunds. It states that they stand behind a guarantee to make concerns right within 5 days. She said the most she would do for me to "make it right" is put another gloss over it. A gloss does not correct poor blending, stripey foil placement, or hair that did not lift properly. Those are service execution issues, not minor toning issues. What is most concerning is that this response came from the owner. When the owner is unwilling to acknowledge an obviously poor result or stand behind premium-priced work, it says a lot about the business. For over $300, I expected professionalism, skill, and customer care. I received none of those.

This is my second time coming here and we will be coming again. I've had two two different people…read morecut my daughter's hair. She was so happy with the results and had more confidence in herself. Johnnie Peterson does great work! Will gladly recommend him. Good prices for what you want and he actually listens to you!!

Loved the look I got with Karen Richardson! Such a kind hearted and hard working woman! She knows…read moreso much about hair and products, it was a pleasure having her so my hair for my wedding party. Thank you so much Karen for the kind words, helpful advice on my hair and your patience with me! You're a great hair stylist. It held up most of the day and I was able to maintain it base on her advice and another lovely stylist. I will say it is the most expensive I have ever spent on my hair. Perfect for this occasion though! Many thanks again, the experience was wonderful and staff was very nice!

The entire team at Paloosh is absolutely amazing. I am going on my 5th year of going to Paloosh,…read moreand have been lucky enough to sit in every stylist's chair. You simply cannot go wrong with this talented team of amazing women. Every time I leave the salon, I walk out of there feeling amazing. Everybody is beyond friendly - in fact at this point, it feels like family. They truly are empathetic and treat your hair as if it were their very own. I wish I could give them more than 5 stars!! Highly recommended!

I saw the owner for about a year and then tried someone else, looking for extensions with less…read moremaintenance. I returned and saw Chelsea M. who did a fabulous job on my color and corrected the damage from the extensions I was using from a salon and spa in Summerville. Chelsea M. was great, but I was shocked at how the owner acted toward me, maybe for leaving, or maybe because I saw someone else? Either way, I found it rude and unprofessional for someone who touts how empathetic and caring they are, to treat a customer in this manner. I will never go back because of the owner's petty disposition.

Meredith is awesome and I'm so glad I found her!…read more I was really upset with a haircut I had gotten from another stylist and I came to her and she knew exactly what to do to fix it! My confidence level has soared. She's also super friendly and really knows what she's doing. Highly recommend!

Very laid back but high end salon with very fair prices. Love the location and everyone is always…read moreso friendly. Highly recommend them!

Sydney is an absolute standout! She did my root touch-up,…read morecut and glaze. She a professional with blondes via her instagram porfoilio but as a brunette I can confidently say she's a master of any color. The entire experience felt elevated from start to finish. She made me feel instantly comfortable, brought such fun, effortless energy and truly understood my vision. My color is flawless, rich and beautifully refined. I left feeling confident, polished and completely obsessed with my hair. This was more than a service; it was a full confidence boost. Sydney is exceptionally talented, professional and a joy to be around. I wouldn't trust my hair to anyone else.

After two years and five different salons in Charleston, I finally found the place and the person…read more Jules at The Gallery gave me the best haircut I've had since moving here. Anyone who's relocated knows how hard it is to find someone who truly understands your hair, and Jules absolutely does. The cut alone transformed my hair. While I still have a longer journey ahead with color correction, I finally feel confident that I'm in the right hands. The experience was elevated in all the best ways. I love their Virtue products, and yes, they serve champagne, which never hurts. If you're new to town, frustrated with your hair, or just ready for someone who gets it, this is your sign. I'm so relieved to have finally found my salon home

Great service, quality, and value. Very knowledgeable staff. They evaluated my hair and offered…read moresuggestions that no other place did. Suggestions that would be lesser money for them. I respect this so much. A business that values quality over a buck. Very comfortable vibe. I'm super pleased to have found this place. I've shopped around Summerville and finally found "my" place!

I started going to Luxe with my mom a few years back. Surprisingly It is so hard to find a place…read morethat can really cut hair. Im so happy she told me about this place! Luxe is in a cute little house tucked off the road. Amy the owner decorated the inside so nice. It's very girlie. Amy and her staff are amazing! I have never had a problem with my hair when I leave. Amy is very friendly and open to feedback. She is honest which I like if you have a crazy idea she will tell you how she can find the middle if it will not look right. I have never been disappointed. I love getting my hair done at Luxe!