Great service and professional workmanship. I would recommend them out to anybody! Definitely a…read morehigh quality company.

From the owner: Our company is a dedicated home services firm with highly experienced HVAC technicians and…read moreinsulation professionals. BlueStar Home Services is committed to quality and customer satisfaction. Our team consists of highly reputable, licensed and skilled professionals who have been helping homes and small businesses stay comfortable for years. As one of the leading home services companies in Western New York, we’re committed to providing these services and keeping you and your loved ones safe and comfortable.

I had my home insulated in April 2023. The process was very easy. A very knowledgeable salesman…read morecame to our home, looked over everything and explained in detail what we needed. We had our attic and walls insulated with cellulose. The basement bandjoist was spray foamed. Since then we noticed a substantial difference in the cost of heating and cooling our home. We no longer have to crank the heat or ac. No more icicles, which caused so many problems in our driveway. We are so happy with the work! From the salesmen, installers and office staff they were all so kind and helpful. They arrived on time, explained what would be done and cleaned when they left. I highly recommend having them insulate your homes. We had a great experience. Also no icicles this winter

Upon requesting quotes from various vendors to insulate out attic, this vendor was not only the…read morelowest quote, but they scheduled us within 2 weeks. On the scheduled day, they came in, did their job quick, cleaned up, and left. If you are only needing insulation work done, I'd highly recommend them. They also sell insulation supplies at a discount if you want to do the work yourself.

They came out, gave me a quote, later qe agreed to an install date, they called two minutes before…read moreto say they weren't able to come...Said they would call back to reschedule, they never did. Never responded to any call or request. Perhaps they're out of business now, that why?

Here's a company that has everything you need and want in the line of insulation…read more First off, they were on schedule. In fact, the owner of the company actually showed up separately as well . To have top personnel come out on the job, is absolutely a plus. Second, I watched and asked questions in the beginning- they were not at all annoyed but in fact answered everything I had to ask. They were very polite. Lastly, after they were done, the cleanup was as if you never knew they were there. GS insul cleaned up every step of the way. None of my bushes that were in front of the house were damaged. They were careful and respectful every step of the way. They also did my attic and my crawl space. I am ready for winter ( and summer as well ) no more winter drafts. I cannot emphasize how pleased I am with the service and outcome of this rather large project. I wholeheartedly believe that you won't be disappointed in the results of using this company.

These people have been running their loud equipment outside my house for going on 3 weeks. To top…read moreit off, they put markers in the street that take up 3 car lengths so you cant park there overnight. How the heck does it take 3 weeks to put in insulation. Resident on Brantford Pl.

Just submitted an online request for re-insulating my remodeled kitchen. Promptly replied, came out…read morequickly to give me an accurate and competitive quote within minutes. Will update once job is competed! **************Update*************** Job was well done and completed quickly and professionally! Better quality R-15 2x4 wall fibreglass insulation than the home stores (almost like cotton candy!)

Two gentlemen from Buffalo Energy (Gary and William) came to my home to replace a very old and…read moreoutdated electrical panel in the basement. It was a big job and took hours to complete. Smoke detectors were also replaced and brought up to code, as well as the power line on the outside of my house. Gary and William worked non stop and kept me informed on their progress and answered all my many questions. They we both very polite and easy to talk to. I was very pleased with the quality of their work. I would highly recommend them for your energy needs.

Twice they were supposed to show up at my house for the initial audit. They didn't either time. I…read morecalled the office and told the girl Anthony said he would be down to do the audit with me and go over all the Nyserda options. She said she would contact him and get back to me. That's the last I ever heard from them. Doesn't seem like a "reputable" company would want to turn away a potential customer but that speaks for itself. If you have work needing to get done soon, look elsewhere or you will be left waIting with nothing. All they offer is empty promises. Reliability factor is ZERO. NO starts at all.

Town insulation sealed our attic, moved our access location, replaced two bathroom fans and did…read moreloose fill insulation, and added baffles to fix ventilation issues immediately after a new roof was put on. Nick was super helpful and knowledgeable! He ensured the job was done right and well. We would have them back in a second if needed for other areas of our home.

Terrible. Eric King came out and took my information in December for EmpowerNY. Never returned my…read morephone calls. The office was unhelpful. Finally I called NYSERDA today and found out my application was never submitted! I called the office and the woman who answered the phone was completely blase about the whole thing. They wasted my time and my money. I really needed insulation THIS winter, not next winter! Had I known they dropped the ball I could have gotten another contractor.

requested thermostat replacement. service rep not knowledgeable about Lennox products. When he…read moreleft my home he sat in his truck in my driveway for over one hour with truck running. He claimed he was creating my estimate. FOR ONE HOUR. Estimate was very high. I requested management call me to discuss. They never did. one week later a different Lennox service company did the job at a fraction of the price. Good bye Capital Heat after using them for 16 years.

Had them install 2 furnaces and 2 tankless hot water tanks about 5 years ago in our duplex. They…read moredid not clean up after themselves and left pipe cuttings/dust all over the floor. They also did not remove the old hot water tank that they agreed to remove prior to installing the new ones. Fast forward 5 years. We wanted the tankless hot water heaters delimed and flushed as they are expensive to replace. We were hesitant to call Capital Heat again, but figured they could flush the units they installed. The tech arrived and questioned me why there was no ports installed on the units to flush through. After about a 40min phone call with a manager, it was determined that THESE units didnt need to be flushed ( I had done my own research prior to contacting them and found from the manufacturer that they DO need to be flushed) which is not true. They just didnt install flush valves when they put in the water heaters. They charged me 149$ for doing nothing other than confirming what we already knew. After 2 bad experiences with this company, they are just not worth our business. It was poorly run 5 years ago and i see nothing has changed. LOOK ELSEWHERE