I want to start by saying that the employees who actually come out to do the work have been great…read more They have been kind, respectful, and helpful every time we've interacted with them. Unfortunately, our experience with the owner, Daniel Ryan, and manager, Randy, has been a completely different story. We were originally given an installation date in June, only to have it immediately rescheduled because of an emergency. When the next date came around, another emergency occurred and our installation was delayed again. We were eventually given another date, and after weeks of waiting, we were told toward the end of July that they were so far behind that we would have to be pushed into August. When the August installation date finally arrived, the crew showed up around 9:00 AM and initially had the work completed by approximately 12:30 PM. When my husband went outside to look over the work, he immediately noticed large black tubes bundled up on the side of our house near the compressor. We had specifically been told that the tubing would match our house and be white. My husband brought this up respectfully with the employee, who explained that hiding the line would normally cost several thousand dollars more, but because the salesman had apparently told us that this was included, they would give us a discount. We were then told that the entire installation would have to be taken down and redone. The crew stayed at our home until nearly 11:00 PM and told us they would return the following morning to finish. The next morning came, and nobody showed up. We called and spoke with Randy, who claimed that the conversation about returning the next morning never happened and told us they had no intention of coming back for another week because of their availability. At that point, the condenser and indoor units were installed but not connected to electricity, meaning we couldn't use the system at all. The following week, they finally returned, hooked everything up, and told us the installation was complete. Unfortunately, it wasn't. After running the system for only a few hours, we discovered that the unit in our bedroom was leaking water into the bedroom, down the drywall and into the wall itself. The downstairs unit was also draining water directly onto our wooden deck. The hoses are essentially just pigtailed off the back of the house. We called to ask whether these issues could be corrected. Instead of receiving help or an attempt to resolve the problem, my husband spoke with Daniel Ryan, the owner, who became extremely angry and told him, "This is fucking ridiculous. He knows what kind of customers we are and he's taking us to court, we entered a contract and he's not playing our games." My husband repeatedly tried to de-escalate the situation and explained that we were willing to talk things out -- we simply wanted the installation issues fixed. Daniel ultimately hung up the phone. We are now left with a system that technically works, but one unit cannot be used because it is leaking water into our bedroom and walls, while the other drains directly onto our deck. And according to the owner, these issues will not be fixed, and we will instead be charged for his time and energy being wasted. The most frustrating part is that we have been patient through multiple delays, emergencies, rescheduling, extremely long installation days, and having the work redone. We were never unreasonable about wanting the installation completed correctly. We simply expected the work we paid for to be done properly and for the company to stand behind it when problems arose. Again, I want to emphasize that the employees who came to our home were courteous and worked hard. Our issue is with the management and ownership, particularly the complete lack of professionalism and customer service we experienced when trying to address problems with the installation. Unfortunately, based on our experience, I cannot recommend this company.

Great service and professional workmanship. I would recommend them out to anybody! Definitely a…read morehigh quality company.

Newage Masonry and Construction did a complete power-wash, root removal and re-levelling of the…read moreblock paving blocks for our patios and driveway. They then applied paving/jointing sand everywhere after all the weeds, moss, etc. were power-washed away. Top quality work! When quoting me, Charlie assured me I didn't pay until I was satisfied with the results. The work was done in two days - would have taken me far longer! - and the service was always polite and professional. The clean-up was thorough as well. I only have good things to say - a 5-star review! Jim - Homeowner

From the owner: Newage masonry & construction is a company that specializes in a wide range services such as…read morechimney repair and maintenance, concrete driveways, foundation repairs, and much more. Their team of sklled professionals is dedicated to providing exceptional service and top-quality workmanship O their customers. They use only the highest quality materials and employ the latest techniques to en sure that every project is completed to the highest standard. whether you need a new driveway, foundation repair, or a beautiful natural stone patio, Local New age Masonry & construction is the go-to company for all your masonry and restoration needs. "We at newage masonry & construction provide solutions to residential and commercial property owners with foundation repair and basement waterproofing in Vancouver surrey and surrounding.bc areas Our services include foundation crack and wall repairs, full basement waterproofing, and french drain and sump pump installations. We work on all types of foundation repair, regular basement and crawl basement waterproofing,

They are THE best out there!! Excellent work. Fast. Efficient. Professional. Cleans up the site as…read moreif they were never there!! Great couple of guys who explained the entire process. Peace of mind. This is comfort at its finest for both my home and for me. Highly highly recommend

From the owner: We are a new business operating all throughout Ontario. No job is too big or too small! Our easy…read moregoing personalities allow us to treat customers like friends. We excel at giving all our customers the best quality service at a reasonable price.

Will did our attic and basement. did a great job and our house feels warmer then it did before. the…read moreprice is good for us we would definitely have him do any insulation jobs again if we needed any. He answered any and all questions we had because we know nothing about the insulation or the job that he had to do for us. thanks Will Jerry and Nancy

Friendly,polite service. Finished in 1 day as promised. Worked straight thru without taking a…read morebreak. Would definitely recommend and he cleaned up after himself.

Upon requesting quotes from various vendors to insulate out attic, this vendor was not only the…read morelowest quote, but they scheduled us within 2 weeks. On the scheduled day, they came in, did their job quick, cleaned up, and left. If you are only needing insulation work done, I'd highly recommend them. They also sell insulation supplies at a discount if you want to do the work yourself.

Horrible company to deal with! Don't waste your time or money. I started calling them 12 days ago…read more-placed at least 5 calls to them with no response. Finally reached them today and John laughed at the fact that he had not called back and suggested if I didn't like the service (lack of) they provided then find someone else to do my future insulation jobs. I had ALREADY decided to do that.. last week I set up an appointment with USA Insulation who is on their way right now.

M&R did a great job in my attic and also put a solar fan in my home. My home is more comfortable…read morenow than it was before and my energy bills have went down about 20%. I'm thinking about having them come back to insulate the rim joist of my home sometime in the next month or two. The best part was the tax credits that helped pay for the whole project. I would definitely recommend these guys and the system that they put in my house.

I have an old house that had some cold spots. George from Everest Insulation promptly came to my…read morehouse after a phone call and provided me with a thorough explanation of various options I could explore. My house has certain unique features that other companies would not accommodate. Happily, George was honest, easy to deal with, and willing to tackle the challenge. It was easily the smoothest and most professional experience I've had with a contractor in the GTA.

They are very good.As soon as you call- they come ,give you the best price in market and the job…read moregets done at your best satisfaction.I would give them 10 out of 10,no hesitation and recommend to people who do home renovation and specially home insulation.

Two gentlemen from Buffalo Energy (Gary and William) came to my home to replace a very old and…read moreoutdated electrical panel in the basement. It was a big job and took hours to complete. Smoke detectors were also replaced and brought up to code, as well as the power line on the outside of my house. Gary and William worked non stop and kept me informed on their progress and answered all my many questions. They we both very polite and easy to talk to. I was very pleased with the quality of their work. I would highly recommend them for your energy needs.

Twice they were supposed to show up at my house for the initial audit. They didn't either time. I…read morecalled the office and told the girl Anthony said he would be down to do the audit with me and go over all the Nyserda options. She said she would contact him and get back to me. That's the last I ever heard from them. Doesn't seem like a "reputable" company would want to turn away a potential customer but that speaks for itself. If you have work needing to get done soon, look elsewhere or you will be left waIting with nothing. All they offer is empty promises. Reliability factor is ZERO. NO starts at all.