Our furnace was dying a slow death, and I was starting to panic. It was still very much winter,…read morewith temps in the 20s, and I was reliving the torture of being without heat for 2 straight days during the December '22 blizzard. All the 5 star reviews led me to Armor. Our saviors! Response time was promised within 2 hours, and they showed up even sooner. We were offered the option of replacing the offending part or installing a whole new furnace. I didn't see the point of putting a brand new part into a 20+ year old unit, then waiting for the next failure. So, new furnace it is. A few hours later, our house was warm and toasty again! Same day service from a thoroughly polite and professional crew? Yes, please! I can't praise this company highly enough. Our AC is getting older too, and I wouldn't dream of calling anyone other than Armor when the time comes.

We were having trouble with our heating system turning on. We called Armor Heating and they gave us…read morean estimate on how soon they thought they could service our home - they got over to our place and diagnosed the issue and were well on their way to fixing it pretty quickly. They had to replace a few parts and part of doing so meant they had to go around to every baseboard and let air out. It was a big job that took a couple hours but they were friendly and respected our home by taking off shoes, etc. we felt the price was spot on. We'd definitely call these guys again.

Every time I have a heating, cooling or plumbing problem I can count on the folks at McAllister's…read moreto come through. This morning I had a bathroom sinking leaking. After trying to fix it myself (unsuccessfully), I called McAllisters. They not only fixed the leaking the main bath, they dismantled and cleaned the drains in the master bath and powder room. The technician wore a mask the entire time he was in the house, protective coverings over his boots, did a very tidy job, and was so pleasant! Exactly what I have come to expect when I call McAllister Plumbing & Heating!

Tried to get a quote out of these guys for months after they visited my property. Never got it…read more Don't waste your time like I did.

Our tankless water heater was dying, so I reached out to multiple vendors for quotes. Upon…read morecollecting about 5 quotes, Dave had the best price. Moreover, he was the friendliest, sounded to be the most honest, and answered all my questions. Even though I thought I had more time, my tankless water heated died. Dave changed his schedule around to accommodate me and install our tankless water heater. We will be using him for all our heating needs in the future too. I would highly recommend using Lore Heating and Cooling for all your heating and cooling needs.

Lore heating was fantastic! Helped us get a new furnace installed at a great price. Very quick and…read moreprofessional. Sent us pictures of work needing repairs. Also, maintained our two hot water tanks and other furnace. Highly recommend.

I stopped by the Keiffer Heating Cooling & Plumbing booth on a Friday, while at the Erie County…read moreFair, and spoke to a gentleman about some issue I noticed about an A/C system I had them put in my home a short time earlier. The gentleman, who turned out to be the owner, took the time to listen to my concerns and asked questions regarding the matter. He instructed me to contact his office and inform them to have them schedule him specifically to come to my home at first availability. He came to my house, assessed the situation, and had one of their service reps come to the house to make identified adjustments at no charge. I couldn't be happier that the owner took the time to listen to my concerns and provide such excellent customer service. The service rep was pleasant and polite and did an excellent job. My husband had Keifer install the replaced unit over 30 years ago and always trusted them as a "go to" for HCA needs. I am satisfied with the quality and customer service I've received from this company, and I thank the owner and his team for taking the time to listen and thoroughly address my concerns. I would definitely use them again.

Called this company for an estimate over a month ago. Came and said he would have estimate in 24 48…read morehours. Two months later no call, no estimate, disappeared. If they cannot call when we are gonna give him 20K what make s me think he will show up when there is a HVAC emergency. No Thanks

Reached out for an AC install quote, fast response. Very reasonable prices (in line with a quote I…read morereceived from another company 2 years prior that he did not know about). Installation scheduled ALOT sooner than I expected (less than a week!)! Installed in less than a day... a cold house in July is a great thing! About Mike: Knowledgeable. Personable. Friendly. Professional. Competent. Meticulous. He took the time to explain things. He took the time to do things correctly (like sealing openings he made for the various pipes and connections). I would highly recommend him. My place is a pre-manufactured home... not alot of the companies work on those. To counter some of the negative reviews I saw: he is a small business owner and a family man. He is allowed to take family vacations once in awhile. He has always kept me updated on the status of my install. I will be using him again, and recommending him to everyone I know.

I have called them, texted them and no response. This has been going on for months. 9 texts from…read morerequesting simple maintenance to now my machine is throwing out a code. No callbacks. My parents are elderly and can not do this on their own. They said they would be available and they have not been. Install was great. Since then, crickets.

We had them come to the house for a backed up sewer. Jack and Kyle were extremely knowledgeable and…read morefriendly. Jack came out the first day and did a great job of fixing the problem. They had my husband call and make an appointment for a free camera checkup. Kyle came today and explained everything and made sure everything was running smooth. This Company is beyond reasonably priced. They kept us updated by texts as when they would be here. The lady in the office was also very friendly and helpful. My husband found them in the phonebook and took a chance. So glad he did. You can't go wrong with this Company.

Needed a small drain snaked and it was done quickly and affordable. Would highly recommend.read more

Update: After seeing my review, Alexis (Customer Service Manager) called me the following day to…read moreapologize and get more info about my experience. She agreed that this repair should have been done that same day, at no cost. She took full responsibility for the lack of action with this issue, and issued a full reimbursement for what I paid to have another company service my furnace. She was very polite and made sure I was completely satisfied with the resolution. True to her word, a received a check less than a week later covering the full cost of repair. I'd give Alexis a 5* rating for her response, but because this never should have happened in the first place I will leave it at 3*s.

Austin did all of our gas lines this week and was fantastic. Polite..Kept us updated…read more Knowledgeable. Fair Pricing..And Highly recommended....

I recently built a house that uses Vastola Heating & Cooling as one of the subcontractors. I'm…read moreborderline impressed with the work that they did. I'll explain... The duct work is pretty clean looking and streamlined. With my house being a new build, I suppose you'd expect that the temperature would be comfortable with little wasted energy, but in many respects this is a testament to the quality furnace and duct work Vastola did install. Moreover, the humidifier does a bang up job as well. I'm was a little disappointed about a service call I had to make after we moved in. Our dryer is vented from the laundry room on the second floor to the side of the house, not the roof. Therefore, Vastola ran the vent across the joists of the attic floor. When I finally had a chance to get into the attic to store some things, I noticed the overwhelming smell of dryer exhaust. I checked out the vent and noticed it had come unattached from the outside wall. We called Vastola about the issue, and they came out to fix it, however, they were really defensive when they did so, almost as if they were accusing us of deliberately sabotaging our own dryer vent, which of course is ridiculous. I love dryer vents and would never do anything to harm one of them.

Came out because our A/C stopped working. They identified the problem as a broken fan motor. They…read morecharged $140 for the diagnostic visit (which I was not informed about ahead of time). They quoted me $7000+ for a new A/C. When I asked for a quote to just replace they fan motor, they said they would get back to me. It seemed crazy to replace the whole A/C when there was nothing wrong with the coolant line or compression. Didn't hear anything so reached out a week later. They said they couldn't get the part. That my A/C mount was different and requited a special size. Bullshit. I went to S-S Electrical (on Seneca St), bought an A/C fan motor with the same specs as my old one, and changed it out myself for $200. Problem solved.