We had an air conditioning unit installed by Vantage in January, 2022. We were told at that time to call in May to get things ready to go for summer. John arrived as promised, and spent at least and hour and a half checking things out and making sure the air conditioning was in good working order. John noticed that we needed a new circuit breaker, and went and bought one, and installed it for us. He answered all of our questions and spent time explaining how the thermostat works, and how to set it for optimum comfort. I highly recommend John and Vantage Heating and Cooling. read more

Sadly, it appears they are no longer in business. That is unfortunate for those of us who have had systems installed by them and may need warranty work someday... read more

Here's another 5 star review for this business! Quick response for estimate:check Arrives on time to do estimate: check Explains what's needed clearly:check Sends quote for work in a timely manner: check Good price: check Notifies when on the way to complete work: check Techs introduce selves on arrival: check Work completed quietly and neatly:check Seriously, John, Gabe and Brian were great to work with! I had a furnace and central air installed and the work was completed neatly and in a timely way. Brian explained how to use the new thermostat, Gabe made sure I had the warranties before he left, John sent me the link for registering the products and to get my rebate. I have nothing negative to say about this business. read more

I had gotten in touch with John from Vantage through Yelp, on a Wednesday & by Friday , I had 2 men out here looking at my furnace, giving me their expert opinion on the situation , what was wrong, what needs to be done & when someone could come out to take care of it all , if we decide to go with their company to get the furnace repaired by them. They were thorough, ran a few tests, checked everything out, including the 2 thermostats. I'm supposed to be getting a call for the quote on how much it'll cost to get fixed. I'm waiting on that now. I made the appt. for August 19th at 9am. The guys were at my house right at 9am !! It took less than the 8-9 hours I was told it would take. It took about 5 & 1/2-6 hours. They were fast, hard working, told me what they did & if there are any problems (which I won't find out til it gets cold outside) to just call them & they'll check it out & do more work. Very easy to talk to. Very pleasant . They said my furnace should work just fine & I trust that it will. read more

What a good service experience. John is knowledge, efficient and most of all - honest. He did Not trying to sell me parts that I did not need for a furnace that is at the end of it's life. He did various types of troubleshooting and and got my furnace running again. As he was working, he patiently explained to me what he was doing and the mechanism on the furnace and it's various parts. Someone like me "mechanically challenged" is now the better for all that free education! Here's another winner thanks to Yelp! John even told me about the National Fuel rebate offers. He went to the trouble to explain in detail how it works and how to write it up so I'm sure to get a rebate for this service call. I couldn't be happier. read more

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Yesterday I called "the competition" because the furnace had stopped overnight and they had serviced it last year. The tech arrived on time, but that's the end of any positives about the experience. He looked at the unit in a perfunctory way, and when the furnace didn't light, he said "It's your gas valve". He said he had to order the part and would be coming back the next day. I had a nagging feeling about the encounter, so I decided to call Vantage. The owner of the company, John, arrived early today and spent 45 minutes exploring all possible reasons why the furnace was malfunctioning. Bottom line, the problem was the flame sensor. It was dirty. It had a low reading. He cleaned it with a scouring pad and the reading tripled. The other guy spent 10 minutes here, told us we had a faulty valve, and was going to charge us $504 for the valve (at least a $100 markup, I researched it) plus $89 for the service call. All we had to pay with Vantage was a $75 service call, and actually received service! The other guy didn't even bother to diagnose any other possible issues, just went for the valve. I'm glad I called these guys for a "second opinion"! So, needless to say...I urge you to call Vantage first for excellent service at a fair price. They won't try to sell you something you don't need, and they won't charge for a separate "service call"; it's rolled into the price if a repair is needed. In other words, they are honest and reputable, and I'll recommend them any chance I get. read more

Had John come out to quote an A/C job. He was super respectful, quoted everything promptly and was one of the more communicative contractors I spoke with. I loved working with him and he is very responsive with Yelp's Request a Quote feature as well. The timeline for the installation didn't particularly workout in this instance, but I'm totally planning to keep him in mind for the future. Seems like a great honest, respectful and down to earth company! read more

John and his team did a fantastic job installing my hot water tank. They were efficient, friendly and professional throughout their service.

I received a great review from a relative about Vantage Heating & Cooling. I've called at least 30 times since August to get a quote for a new gas furnace and air conditioner but have not received a return phone call. I'm so reluctant to call another company because I haven't received good recommendations about other companies. It's now mid-October and I'm almost out of oil for my very old oil furnace. read more

​​​​​​I typically use Yelp to find restaurants, spa services, and things like that. Our furnace went out a couple of weeks ago, and I turned to Yelp first. I was actually kind of surprised to find that there were results offered. Not only that, they were results with actual reviews! I chose one from Angie's List and one from here. I was able to request a quote from Vantage Heating and Cooling directly through Yelp, and holy cow! I got a response IMMEDIATELY! The reason I didn't call was that​ it was so late, but John responded within Yelp in less than ten minutes. It blew me away how fast I heard back from him! We worked out all the details within Yelp, and John was out to my house the next day to look things over. I showed him where the furnace is in my house, and we talked a bit about some options. While I did have the heating temporarily repaired before I even called him, I knew I was going to need a new furnace, and he confirmed that. ​I asked him some questions about zoning. We have a large home and have heard that some of the problems we have would be fixed if we would only add a second zone. John explained why this probably wouldn't be the best option for me, citing the cost involved, and even told me why it might not​ work in the end. I feel like John took a lot of time with me, and never once did I feel rushed. He walked me through my basement and showed me how I could close some of the dampers to lessen the amount of heat going into individual​ rooms. At the end of his visit, John told me he would work up a customized estimate based on what we had discussed. I knew I was going to hire him even before the guy I found on Angie's List showed up. Less than an hour later, the **other** guy from the **other** place was knocking on my door. From the start, I didn't click with him. He talked too fast. He essentially kicked me out of my basement. (I went down with him to show him where the furnace is, and then he told me, "Okay. I'll come up when I'm done.") When he gave me my estimates, the very first estimate was under a heading labeled "band-aid." As though if I opt for the cheapest furnace, it's merely a band-aid and not a "real" fix. After he left, he came right back to my door because he forgot his flashlight in my basement. I had to ask him to repeat himself though because he talks so fast that I had no idea what he was asking me. There was a lot going on at my house before Christmas, and since we had the heating temporarily fixed, I didn't call John back right away. And then the heat went out again late Christmas Eve. I put in a note to John to let him know we were moving forward with the furnace purchase. We traded a few messages, and he was able to clear his schedule for December 26th to come out and install my new Carrier furnace. He estimated it would take up to eight hours to remove the old furnace and install the new one. It did not take him that long. He and the guy he worked with (I'm so sorry I forgot his name) were polite and thoughtful. They treated my home with respect, and I was never once uncomfortable having them in my house​. John explained the ins and outs of the furnace to my husband, showed us the user guide and pointed​ out the warranty. He told us where to keep the page open to. When he left, I knew his rates, how to contact him should I need him, and everything else you'd hope to ​know when you have a new piece of equipment like that installed in your home. I do not hesitate​ to recommend Advantage Heating and Cooling. Honestly​, John understands his business is his customers, and his customer service is excellent! read more

They have been wonderful to deal with - only provider to actually show up as promised (with masks on) and follow through with a quote. They did the work as promised and everything is great. John is wonderful to work with read more

Vantage heating and cooling definitely is a business I would recommend to anyone with heating and or cooling concerns. They came to my rescue immediately on a Sunday when my air conditioner blade broke which caused my system to go down. They worked as quickly as they could to get me back up and running and stayed in contact with me with any concerns getting the part. They not only expedited my parts but payed the extra cost. When only 1 of the parts came they came out and put that in and when the 2nd part came in they reduced the final cost for any inconveniences of his entire process. In my opinion they continued to try to make me a happy customer to the end. Not only would I highly recommend them but I would definitely reach out again to them if I needed any of these services. All I can say is try them. You won't be disappointed. read more

John came out to take a look at why my air conditioning was not working. Quickly found the problem and installed a new thermostat. Even though the opportunity for upselling was there, as all my equipment is probably 30 years old, he didn't. He also cleaned my furnace filters and explained a bit about my "vintage" furnace. I loved how quickly they responded to my request for a quote through Yelp, did all the scheduling through the app, then sent me reminders and updates via text when on the way. Very happy with the service. read more

Responded promptly to our inquiries, and the provided excellent work that was reasonably priced. Would highly recommend their services

Scheduled a AC check and tuneup for Summer In 30 min. He showed me how to change the air filter And determined that the coil outside didn't need to be cleaned. read more

I live out of town and my elderly mother lives in Hamburg. I sent a message for a request for service in the evening and received a response within minutes. John called and was pleasant, helpful and we worked out an appointment for my mother early the next week that met her schedule. It was refreshing to still see that someone will respond to your request so quickly and in this case it was the owner. I would highly recommend Vantage Heating and Cooling because of the personal care the owner provides. Thank you John read more

John and his team are highly skilled, reliable, and passionate about what they do. They performed a boiler tune up. Price was great and even provided a rebate form. Thanks for being patient and going into great detail with every question we had. read more

John arrived on time and was very safe conscious and efficient. Got our A/C back in cooling specs at a great price. Would highly recommend.

I definitely recommend Vantage Heating & Cooling. We could not be happier! Contacted me within minutes of sending a request for service. When arrived at our home, came early, immediately diagnosed the problem and fixed it for a very fair price. Vantage is who we will use now for all our heating and cooling needs. read more

John is professional and personable. He explained what the issue was with my furnace in a way that I understood. He responded to me on a Sunday and was able come out Monday morning. I can't ask for better service. Highly recommend his service and company. read more

My whole experience with Vantage was great! I requested service via Yelp, and they responded in minutes. They were very professional and nice, and got my appointment scheduled the same week. John came out for the appointment and checked our HVAC system. He's friendly and knowledgeable , and gave us great advice on further care. I highly recommend using Vantage, and expect to continue using their services for years to come. read more

We found Vantage Heating and Cooling on Yelp and have to say it was a great find. The prompt response and work was amazing. John, Gabe & Anthony were fantastic. The work exceeded our expectations. We had a new hot water tank, AC & Heating Unit installed and could not be more pleased with Vantage. I would highly recommend this company to anyone. It was a pleasure doing business with them. read more

So far so good they will be putting my A/C and furnace in shortly then I can let you know!

Can't say enough how thankful I am for John and Vantage Heating and Cooling. Ran into a sticky situation with some bad boiler service (from another company) and a broken boiler. We have a very "rare" boiler for this area but John worked his butt off to eventually figure out what was wrong. In addition to this he didn't charge us for any of the unexpected parts we needed and he honored the original quote he gave us. Lastly, John came out to our house in a snow storm to finally install the last part we needed to get our boiler running before the polar vortex hit. I'm happy we finally found someone to service our heat and air woes in the future after going through 5 different companies. read more

Super professional,extremely helpful and very conscientious.Highly recommend!Went out of his way to make sure I had all the warranty ,benefits and refunds awarded to me. read more

John from Vantage came out to my house for a furnace tune-up and also helped install a smart thermostat. He was punctual, knowledgeable and very professional. The communication right from the get-go was prompt, easy and allowed me to ask all questions before making the appointment. I found their pricing very competitive as well. I will be a repeat customer in the future! Thank you! read more

I tried calling Vantage Heating and Cooling early October and got their auto attendant which gave me three options. The best option seemed to be "scheduling". It rang several times then went to voicemail. I left a message but never heard back. All we needed was a yearly checkup for our furnace. A few days later, I tried calling again, but got voicemail again! Not sure how to get a live person. Very disappointed. Called Isaac Heating and Air instead. Excellent service! read more

Hi Yelp, I used Vantage Heating and Cooling successfully this morning. The owner, John called us back quickly on Easter Sunday no less in response to a cold phone call. He was unhurried and patient with the information I wanted to give him about our furnace not working. John arrived promptly the next morning and within 20 minutes had fixed our furnace (the problem was a blown fuse). The visit cost was reasonable, the work professional the visit was very successful. Rick - Homeowner read more

Vantage is the best, lives up to every review written on their behalf. My AC stopped working hottest day of the year. Looked on yelp to find a reputable place. John the owner was to my house within a few hours. He even called to let me know they were ahead of schedule would it be ok if he was an hour early.. HECK YES!! It's 89 degrees inside and outside!!! John had my 20 year old unit running like a dream in less than an hour! I swear to God, it has not cooled this well in years!! Super polite, did not try to up sell or take advantage. Price very reasonable!! Look no further, Vantage is by far better than those bigger name shops and I prefer doing business with a local small business and Vantage checks all of the boxes!! Thank you again John! read more

Absolutely amazing! I've had John and his team to my home twice in the past year to work on separate projects (furnace and tankless water heater). Both times they were exceptional - incredibly polite, prompt, professional, and knowledgeable, and did a phenomenal job trouble shooting and problem solving while providing detailed explanations every step of the way - not to mention saving me thousands of dollars, which speaks volumes about their integrity. Like many other customers, I cannot recommend them highly enough :-) read more

The furnace stopped working at my rental property and John was able to come out within a couple hours. He quickly diagnosed and fixed the issue. Price was reasonable. Will definitely consider Vantage again in the future. read more

John was great to deal with. Explained the estimate in detail and did great work. Showed up on time, very fair price. I'll be using Vantage again! read more

John and his team were wonderful. Their pricing was second to none and they did a wonderful job. John answered all my questions and they installed my brand new heater and AC within a week of giving me a quote. I can't recommend them highly enough. read more

Just had Vantage out to service both of my furnaces at my duplex and he did a great job! It will basically cost me nothing after I file the NYS rebates for the service. Professional, fast, clean, and friendly. I would highly recommend Vantage if you need any furnace or ac work done at your house! read more

I had the misfortune to wake up this morning with no heat in my house. I called Vantage and left a message to schedule an appointment. I wasn't expecting to hear from anyone for a while, but about 10 minutes later, John, the owner, called me back and told me he would be here in about an hour. He was early. Awesome! He looked at my furnace, got it running, and then left to replace the part that was old and not working correctly. He was back within the hour to permanently fix the furnace. I was beyond happy and grateful to have called this company. I was basking in the warmth within 2 1/2 hours. Thank you, John! read more

Professional, Honest, Courteous, Amazing!! Like many of us, we cringe when something goes wrong with our home that is out of our ability to fix on our own. We have all been there, bait and switch, price gouge, taken advantage of or just plain shady people in your house. I researched on Yelp and found Vantage Heating and Cooling and took a chance since their reviews were most promising compared to other companies. Less than 5 minutes later John gave me a flat rate fee service call, as all companies do. Surprisingly, John was able to come out within 1.5 hours. He was extremely professional and courteous. He explained what was wrong, where it was happening, why it was happening, how he was going to fix it and what to do to prevent it from happening. He was able to educate me with common sense logic of the situation so I could make an educated decision of his recommendations and preventative maintenance I could do going forward. He went above an beyond what we have come to expect from the service industry. John has restored my faith that good, honest people who care about their customers still exist. I highly recommend this company, especially John G. read more

I finally found my "HVAC guy"! A friend referred me to John at Vantage when I was shopping to upgrade my 30 year old AC unit. After getting estimates, John came with the best price, and provided easy to understand information. Both he and the guys on his team were pleasant, polite, and did the job as expected, with no surprises. We've also used them for our yearly natural gas generator tuneup. They really do go above and beyond, it's quite obvious that John values his professional reputation. I plan to use Vantage for all of our future HVAC needs, so no more stressful searching for a contractor when something goes wrong! read more

John was an extremely good communicator. He completed an urgent furnace installation quickly with a good product at a good price. He was accommodating, helpful and extremely professional. Since this review shows me in San Francisco, I should say this was for a rental property I own in Buffalo. John did very well negotiating the issues related to tenants and owners. I highly recommend this company. read more

I cannot say enough about the service that we received from Vantage Heating and cooling. They came out and installed a new furnance and hot water tank and did a great job from installing to follow up. I would definitely use them again in the future. Danielle read more

This company is totally reliable and professional. I trust the owner who truly seems to care about what he is doing. He takes care of his customers and provides useful information. He follows protocols for covid. I highly recommend Vantage Heating and Cooling. read more