I can't say enough about New Era Heating and Cooling! This past Friday, I came home from work to…read morefind the thermostat reading 61 degrees and the weather prediction calling for record freezing temperatures all weekend. My husband reached out to New Era and reported the problem - it was after 5:00 pm and the woman he spoke to took his number and said she'd get back to him. We had little faith that we'd hear anything back, but were surprised to receive a call back within the half hour with the news that John would be over within the next 20 minutes. John was professional, friendly, and went above and beyond. Our furnace was beyond repair (It was 20+ years old), but he somehow got it to partially operate to get us through the weekend. He also assisted in getting our fireplace going so that we would have adequate heat. We made arrangements to purchase a new furnace (at a price that was considerably lower than what we had been quoted by T-Mark a few months earlier) and promised that he would be back first thing Monday morning. He wouldn't accept payment for the service call that night. On Sunday evening we received a phone call from Bev who was calling to check on us, and to confirm that John would be over at 9:00 am on Monday. We had about a foot of snow that fell overnight and my husband and boys were out shoveling at about 8:00 am when John arrived. Rather than leave and come back an hour later, or sit in his warm truck, he asked if they had an extra shovel and helped them clear the driveway! John got quickly to work removing our old furnace and installing the new one - he also replaced the humidifier filter and made sure that everything was operating correctly. While i pray that we won't have another heating issue anytime soon, I intend to contact New Era again in the spring to replace our AC unit. I would also wholeheartedly recommend them to anyone else with an HVAC need!

We were lucky to have this family owned, New Era Heating & Cooling install our air conditioner in…read morethe middle of a heat wave. Our dog has a condition that requires cool air at all times and these wonderful people arranged to make that happen! We want to thank them for an excellent job! Tom, Darbi and Abby our Lab

I thought it might be good to get my furnace checked before the winter. I haven't done that in a…read morefew years. $125 for the service. An extra $30 for a replacement humidifier filter. The technician gave me paperwork that I can submit to the gas company for a rebate. He covered his shoes when walking through my house. Polite. Knowledgeable and communicated well. I would hire this local business if I need heating and AC work in the future.

We have used Campione on numerous occasions over the past few years. These folks are outstanding…read more Family owned and operated, reliable, honest, fair pricing, and on time. As a retired U.S. Air Force Officer, we have lived all around the country and have used HVAC folks from many different states...Campione easily comes out at number one! Keep up the great work...I would highly recommend! Jerry & Lee K.

Our tankless water heater was dying, so I reached out to multiple vendors for quotes. Upon…read morecollecting about 5 quotes, Dave had the best price. Moreover, he was the friendliest, sounded to be the most honest, and answered all my questions. Even though I thought I had more time, my tankless water heated died. Dave changed his schedule around to accommodate me and install our tankless water heater. We will be using him for all our heating needs in the future too. I would highly recommend using Lore Heating and Cooling for all your heating and cooling needs.

Lore heating was fantastic! Helped us get a new furnace installed at a great price. Very quick and…read moreprofessional. Sent us pictures of work needing repairs. Also, maintained our two hot water tanks and other furnace. Highly recommend.

This is a family run business. They have been servicing our furnace for 40 years. We recently added…read moreAC. I could not be more satisfied. They came when they said they would, worked swiftly and efficiently and their prices are very reasonable.

Just got the bad news that the furnace for my rental unit was shot -- no surprise as it was at…read moreleast 50 years old and had scorch marks all over the inside cabinet. Given the fact that I'm obsessive, I called about 10 furnace companies to get verbal quotes and schedule on-site estimates. Over half of those companies use answering services or receptionists who apparently have no idea what a furnace is. Only two companies answered where I was actual talking to an HVAC technician. The prices for a 45,000 BTU furnace ranged from $1900-2800, which each company giving me a different line about how they use "this brand or that brand" and how so many things would effect the actual cost of the job. One company even told me I'd have to replace my hot water tank, too. I called Hawco based on the recommendation of a colleague who owns several rental properties, and Jim Hawco promptly showed up. He quickly scoped out my set-up and gave me a non-binding quote that was significantly less than the competitors. I told him to book it and cancelled the 6 other appointments I had scheduled for estimates. Jim and his son showed up exactly on the day we booked the installation, and even fabricated a new cold air return for only $100. A new, programmable thermostat was included in the initial quote (most companies make this an option with an upcharge) and will be great for our tenant to save on fuel costs. Hawco is a family-owned business between two brothers and a son, and when you call, you talk to the owner and the guy doing the job -- not a receptionist. I'll definitely be calling when it comes time to upgrade our house HVAC.

My heat went out during the Blizzard on Christmas Eve. Our home was down to 54 degrees and nobody…read morewas calling me back but Will from Superior Heating and Cooling did during a Bills game no less. He is my Christmas miracle with the patience of Job, he talked me through fixing my furnace even though I have trouble seeing and hearing he walked me through every step and stayed on the phone till I was up and running! I can not thank him enough!

We had our high efficiency furnace installed by Superior a few years ago, we had our annual…read moreinspection last Friday by them. On Sunday the carbon monoxide detectors went off and National Fuel shut down our gas. Levels from the furnace were over 10k, plus we had gas leaks. We were told to call our furnace company and a plumber. Superior refused to come out... they don't do pipes. Plumber and National Fuel couldn't turn heat back on until furnace was fixed. We called again.....6 times. No return call or text. Nothing. Not even to say, sorry we're too busy. 36 hours of no heat in December! So much for 24 hour service! A call would've made all the difference.

I was in the need of residential emergency service from damage caused by a wind storm. I used…read moreZacher Electric in the past for updating my electrical service, so I decided to use them again. Everyone I dealt with was very accommodating and customer service orientated. The company owner arrived within two hours of the initial call to assess the work needed. The service employee arrived within an hour to complete the work. The work was completed quickly and professionally. I highly recommend this company for any electrical work.

We had a small appliance fire and wanted to make sure the issue was the appliance (not the house)…read morebefore I replaced it. Adam came over and checked out our system, explained things clearly and reassured us. He did a small job for us and billed a fair price. He was courteous, patient and knowledgeable. I would call Zacher again. It doesn't sound like we will have to call them any time soon. The problem was the appliance.

Tried to get a quote out of these guys for months after they visited my property. Never got it…read more Don't waste your time like I did.

I've had McAllister plumbing as my main servicer for well over 10 years. Since they've been sold to…read morea big concern and now your calls go to some data call center it takes forever to set up appointments. You can't even discuss with them what services you need because they know nothing about the plumbing business or even where Buffalo and the Southtowns are. I used to call their office directly , explain my problem and get an appointment quickly and with the right parts etc. and the plumbers were fine. But now it takes me longer to make an appointment and get the message across as to what I need done than the actual plumbing appointment takes. I'm going elsewhere with my business.

Reached out for an AC install quote, fast response. Very reasonable prices (in line with a quote I…read morereceived from another company 2 years prior that he did not know about). Installation scheduled ALOT sooner than I expected (less than a week!)! Installed in less than a day... a cold house in July is a great thing! About Mike: Knowledgeable. Personable. Friendly. Professional. Competent. Meticulous. He took the time to explain things. He took the time to do things correctly (like sealing openings he made for the various pipes and connections). I would highly recommend him. My place is a pre-manufactured home... not alot of the companies work on those. To counter some of the negative reviews I saw: he is a small business owner and a family man. He is allowed to take family vacations once in awhile. He has always kept me updated on the status of my install. I will be using him again, and recommending him to everyone I know.

I have called them, texted them and no response. This has been going on for months. 9 texts from…read morerequesting simple maintenance to now my machine is throwing out a code. No callbacks. My parents are elderly and can not do this on their own. They said they would be available and they have not been. Install was great. Since then, crickets.