1. Hazlett Plumbing

0

Orchard Park, NY

Hazlett Plumbing

4.7 (14 reviews)
Open • Open 24 hours

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Response time

1 day

Response rate

100%

Services - Hazlett Plumbing

Plumbing inspection

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Ask the Community - Hazlett Plumbing

Review Highlights - Hazlett Plumbing

“I had Sam and his helper Noah install a whole home water filtration system I had purchased for my home.”

Mentioned in 8 reviews

Read more highlights

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Our furnace was dying a slow death, and I was starting to panic. It was still very much winter,…read morewith temps in the 20s, and I was reliving the torture of being without heat for 2 straight days during the December '22 blizzard. All the 5 star reviews led me to Armor. Our saviors! Response time was promised within 2 hours, and they showed up even sooner. We were offered the option of replacing the offending part or installing a whole new furnace. I didn't see the point of putting a brand new part into a 20+ year old unit, then waiting for the next failure. So, new furnace it is. A few hours later, our house was warm and toasty again! Same day service from a thoroughly polite and professional crew? Yes, please! I can't praise this company highly enough. Our AC is getting older too, and I wouldn't dream of calling anyone other than Armor when the time comes.

We were having trouble with our heating system turning on. We called Armor Heating and they gave us…read morean estimate on how soon they thought they could service our home - they got over to our place and diagnosed the issue and were well on their way to fixing it pretty quickly. They had to replace a few parts and part of doing so meant they had to go around to every baseboard and let air out. It was a big job that took a couple hours but they were friendly and respected our home by taking off shoes, etc. we felt the price was spot on. We'd definitely call these guys again.

Isaac Heating and Air Conditioning - IHEP Audit

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Another company charged us almost 3000.00 to fix our central air. When they couldn't, they skipped…read moreout on us. I called Isaac HVAC and spoke with a rep in Rochester who was very empathetic to our situation. We are seniors with heart conditions and the temp was reaching 98°. We were put on the list for a very short wait time. Jordan came to our rescue. He was polite, on time and very attentive to what we were telling him regarding the air and the problems fixing it. He was done within an hour or so. The price was VERY fair. I am just amazed at the level of honesty, professionalism, courtesy and knowledge that stands behind this company. Isaac HVAC is the best. Hands down. Thank you all so very much.

Nothing sweeter than a repeater!!…read more Great Job to Jordan and the team at Isaac for not only getting the job done right , but also demonstrating urgency in moving my appointment up a day, providing me with a clear explanation of my issue, and being super friendly and polite. Jordan thoroughly inspected my unit and troubleshooted the potential causes for the "weird noise". Once he identified the issue, he quickly checked to see if the needed part was available. He then ventured out in the foot of snow we had,picked up the part and came back and did the install. Great job!! So, again Isaac came through when needed and I appreciate the attention to detail and professionalism demonstrated by Jordan and his support team.

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AVOID! Helpful until they need to be…read more Company installed a water tank and filters in rafters of our basement since we were getting flooring and dry wall installed. A year later the tank ended up crashing to the shuffleboard below and spilling the contents all over the wooden table. There were 2 divots created that are irreparable and water damage to the base. We were hoping to work with the company to get a replacement or compensation for the table. We started the process with patience, understanding, and a willingness to work collaboratively with the company to make things right. We had minimal response from the owner and when we did hear back it was only to be repeatedly questioned on "how" this happened. While we understand investigation is important, the company was solely focused on absolving themselves from any responsibility to avoid helping us with a replacement or monetarily. After a month of minimal contact and with the threat to cancel our account, they reluctantly offered 5 years of free maintenance service. We are now sitting with water damaged table in our basement that will not be replaced but we are supposed to be grateful that they moved our tank down and changed our filters for free (even though it was time for our routine filter change anyways) and will hold us hostage for 5 more years just so we can recoup our losses from the credit. AVOID!

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Hazlett Plumbing - plumbing - Updated October 2026

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