Easily the most helpful hardware store I've been to. They always have what I need, and they always…read morego above and beyond helping me solve problems.

If you want to be treated like a friend and find what you're looking for, go to Darling's…read more If they don't have it, they'll order it. If something that you purchase doesn't work out so well, they'll replace it. I don't patronize the 'Big Box' joints anymore and the prices are pretty much the same. This store puts the customer first.

Recently, I needed some help finding the right tools to get the 3rd row seats out of an old Audi…read moreQ7. The team at Vets Ace Hardware Store not only found me the right tools to get the job done, but gave me tips on how to make the job easier. I don't work with tools often and they made the experience enjoyable.

Customer service sucked. I was directed to the aisle of what I was looking for, couldn't find it…read more Told employee (woman) from the aisle and confirmed the aisle and she said yes. Told her I still couldn't find it. She not once tried to help me find it. The store was not busy either!!!!!! You definitely lost a sale and all future sales! Unacceptable!!!!

The owners are rude. No help will be offered unless you are wanting to be abused. If I am in town…read moreand need something from the hardware store, I have and will continue to drive out of my way to another place from now on.

Very helpful staff and a great selection. If you need screws, bolts, or any odd hardware this is…read morethe place to go first. Highly recommended.

Leonard's Hardware has everything you once expected in a friendly neighborhood family hardware…read morestore, including super helpful & courteous staff, row upon row of well-marked boxes of fasteners, &c., even free coffee in a charming old structure. It is simply one of those rare homey, cheerful, and welcoming hardware stores only found in small villages. You almost expect Sheriff Andy Taylor to pop in with a smile and a reminder of the upcoming pie-eating contest. However, if you're seeking dour, disconnected (other than to their mobile phones) so-called "employees" in a garishly decorated corporate mega-box setting, look elsewhere. No thick-headed, shuffling zombies here.

Wonderful neighborhood hardware store. Clean facility, friendly staff, and wide range of products…read more As good as it gets for a small town store.

I love Gilbert's, I feel as though it can be a bit more expensive for certain items, it's still…read moreworth the trip though. They normally have everything I need, and are super helpful. They're also a ups drop off store and do house/car keys

We always try to patronize Gilbert's Hardware store in DeWitt. Went in yesterday at 1:25pm…read more I was wearing a mask and gloves. The first 2 employees I encountered (both women) were not wearing masks. I asked why and they said, "Oh, I can't breathe with a mask on!" I replied, "Well, then I can't shop here." One woman replied, snottily, "Good. We don't care if you DO shop here." Why would I spend $130 here?

Pettit Hardware is a great place to do business…read more They don't try very hard to sell merchandise. Rather, they ask about my project and help me solve my problems. Sometimes they suggest that I hire a professional. Sometimes they point to a tool or part that will make my job much easier. I never get the impression that they are swaggering around and trying to impress me with how much they know. That compares to some other hardware stores where the clerks are either never there, or too busy stocking shelves to help me, or on a huge ego trip or dumber than a box of rocks. Nope. The folks at Pettit Hardware don't push. They just try to help.

I have a defective Hoover floor scrubber i bought brand new online. Hoover sent me here for the…read more"repair" I have been calling them for days and double checking the number, it just rings a few times then changes to an awful ring that is painful to hear the a fax or dial up network. I tried 3 days in a row and triple checked the number. I did not want to drive for half an hour if they had a fix over the phone or if they were closed. Today I took my lunch hour to go there and in the window there is a big sign that says "CLOSED 12/24 - 1/1 Merry Christmas and Happy New Year!" WHAT? No Message on their phone at all let alone saying they are closed for a WEEK! Get a voicemail service PLEASE. So I call Hoover to get an alternate repair shop, they do have a VM and it says they are closed for the holidays. I can not win.

Great place. Very helpful when you need to find something. They have just about everything you needread more

This is a great place with personel who can help you find just what you need. We will continue to…read moreshop here because the staff is so helpful.

Since the owner of the grand ledge ace also owns this one, i figured i should reviewhere as well…read more For a TLDR, they take little to no responsibilty for lost items especiallyin service and will 180 the situation and blame you. Also ace branded equipment is just flat out low quality. Bought a shovel that broke in 2 minutes of use, went n bought a john deere branded shovel and i been using it to dog up roots for the past 3 years. This brand used to be good but is going downhill fast in both quality and respect.

I visited your True Value hardware today to buy a nail gun- I was helped which was nice, but I was…read moreasked what I was going to use it for (I am a woman) and then I was asked if I needed a staple gun instead. No- I do not need a staple gun- this project requires a nail gun- I was unable to buy one because I was told by the man that helped me "he was afraid I would break the glass" 2 thoughts I have. Take my money- let me support my community and local businesses! 2nd thought- if I would have been a man nobody would have asked me what I was doing with my nail gun- and 3rd.. hello AMAZON. I'm sorry our local ACE couldn't sell me a nail gun.

Hometown hardware. Knowledgeable folks, friendly environment. Painting supplies, plumbing, camping…read moregear, you can find it all here. Wether you just need a copy of a house key or your sump pump is acting up, they can help.

This Ace hardware is definitely a hometown hardware, every time I come in I am greeted right away…read morewith friendly faces. Even on busy days I will be asked just within a couple minutes if I am finding everything alright or need some help! All of the staff knowledgeable in one area or another and always able to help! such a wonderful store, very helpful people and if they don't have it they are always willing to order it!

I enjoy shopping here. The people are nice and always willing to help me when I walk I the door…read more They have a large selection so I don't have to go to big box stores.

The most helpful group of fellas. Always have an answer to issues I'm having.read more