Friendly prompt service. Scheduled second appointment with Sam today to work out a few bugs…read more Service is easy to book and hours are flexible.

From the owner: Virus & Spy-ware Removal Hardware & Software Installation…read moreData Recovery & Backup Network Troubleshooting & Installation Computer Tune-Up & Optimization Printer Installs & Troubleshooting Operating System Installation Build A New Computer To Your Specifications Monthly Service & Maintenance Solutions CCTV & Surveillance system 24 X 7 Software/Hardware support & installation IT support for small/medium size businesses on tight budgets Also experienced with Home Health-care Software

Avoid these guys…read more I'll try to write this as objectively as possible, as I dislike reviews that are obviously based more on emotion than service. My motherboard, and therefore computer, broke on my laptop while they had it. This was after saying they had fixed the issue it was brought in for (loose power jack) twice, only to find out on getting home they hadn't fixed anything. They have repeatedly refused to admit any possible fault, instead saying that the motherboard must have "been weakened" before I brought it in despite the fact that it was working perfectly. That, while a faint possibility from what I've researched, is extremely unlikely and seems to be a common excuse used by disreputable shops to pass blame for a faulty repair onto the consumer. Regardless, most shops will at least try to find an amicable solution and work with the customer, rather than bluntly saying that any damage that occurs while they have your machine is not their fault. I assumed they must carry insurance for issues like this, and was told that they do not. If something happens to your computer or they do something to it, they will pass the buck to you. I asked if they would at least apply the $90 I'd already spent on the repairs they'd done (that led to the bricked motherboard) on their $150ish motherboard installation charge (you then supply the motherboard) and they even refused that, saying they performed services - even though these services destroyed my laptop. This is unacceptable for any business. Stay away from this place. I like to support local businesses, but once a place has shown such poor customer service, negligence, incompetence and corner cutting, it is time to move on. Let this dinosaur die.

I came in looking to purchase a few 3pin to molex cables. The gentleman I worked with simply went…read morein the back room and grabbed a few for me and told me that he wasn't going to charge me. Something so simple, yet it means a lot when someone goes out of their way just to help another person. Their customer service is good and if I ever need maintenance on my rig, I know now where I'll go!

I am a repeat customer at Vertex, but never again. I asked for a custom built computer, which I…read morehad to take back three times because it wasn't working as to my specifications and for what I ordered. The owner of the store actually yelled at me because I didn't follow his instructions. (Maybe I didn't, but that doesn't mean I deserved to be yelled at like he did.) Because of the poor work and even poorer customer service, I cannot recommend this store to anyone.

A1 service. A Windows 10 update went South on me. Froze up half way through. Didn't matter what I…read moretried to do it would not complete the update or return to previous setting. I took my laptop to them and in less than a day they found the issue, fixed it, and was able to save all my files and programs! Awesome!

I have found them to be efficient, knowledgable and very communicative…read more My Airbook was nearly destroyed, and they did as much as they could in-house, then sent it off to Apple in a timely manner. They followed up with Apple and with me even before I could call to ask what was happening. I just visited the Apple Store in GR today, and I can tell you the Customer Service there is no better than what I received at MSU Comp Repair.

If I could give them no stars I would. Last year my laptops power button was broke so I took it to…read morethe computer repair center and got it fixed. Now less than a year later my power button is malfunctioning again, I dropped my laptop off and it's been 3 weeks since then. The employees have only contacted me once in that time and never seem in a rush to help, I am a college student and need my laptop and they don't seem to care. The fact that they were supposed to fix it last time makes me even more mad! I will never go here again!

I reached out on a local group for assistance with an apple MacBook, this company responded quickly…read moreoffering to assist with my issue in factory resetting my laptop. He had very quick response time, very friendly & helpful and was able to assist quickly! Highly recommended!! I will definitely contact again for future needs. ​

From the owner: Welcome to NexGen IT Solutions, your premier IT Managed Service Provider dedicated to delivering…read moretop-notch technology solutions tailored to your business needs. With a commitment to excellence and a passion for innovation, we offer a wide range of services, including network security, cloud computing, data backup and recovery, and 24/7 IT support. Our team of certified professionals is here to ensure your technology infrastructure is robust, secure, and efficient, allowing you to focus on what you do best—running your business. Choose NexGen IT Solutions and experience the future of IT management today! Reach out today at (810) 420-8737 for a free consultation.