The Dimondale Post Office was closed/Lobby which is supposed to be open 24 hours a day/this…read moresaturday morning at 8-30,which I happened to notice one of the workers had an infant child with her at the front counter as myself and another patron were having trouble with getting her attention,since when does anyone allow this negligent kind of behavior?!.....Such Ignorance would not be tolerated at businesse's elsewhere.

Terrible no direct line for customers to speak to a representative ridiculous repeat of messages…read more wasted time

This is by far the best UPS store. Employees are great, friendly and very helpful. We come in a lot…read morebeing Amazon sellers and they have come to know us well. Great bunch of people.

Great store. owner always checks to make sure there is only one label on the package to make sure…read moreit goes to the right destination. great store! highly recommend

Great customer service and shipping suggestions. Parking is challenging sometimes though worth it.read more

The very efficient and very pleasant experience I had yesterday at The Mail Shoppe restored my…read morefaith in personalized customer service.

Amazon shipped the wrong package. I brought it here because I saw the UPS logo. He charged me 5$ to…read morere tape the box. This was my first and last visit.

Sam at Arbor Pack N Mail is very helpful, friendly, professional, and delivers excellent customer…read moreservice! I would never go anywhere else to mail packages. He mailed two very fragile, large items for me - a guitar and a framed piece of art in glass- from Ann Arbor to California and they both arrived in PERFECT CONDITION. He packed them so well and I was really impressed! The price was a bit high, but you get what you pay for. If you want quality work, then you have to pay for it. It was worth every penny. I highly recommend Sam and Arbor Pack N Mail.

Professional but friendly and very helpful. Highly recommend all of their services. They have been…read morein Fenton for years and are an asset to the community.

Such a degrading experience! I was in to complete fingerprints for my new childcare center and get…read moresome quotes on bulk advertising and my new business brochures but was GREETED with such hostility that I wouldn't do business there if they were paying ME! The fingerprinting service was separate so may have been hostility intended for their business but lost my business in the process. Told me to get out and go around back for the fingerprinting, so I walked around and went in the back which brought me to the same place and then told me to get out again and move my car! I asked if there was handicapped parking in the back to Which he said no but I still have to move my car to the handicapped spot. So this guy literally had me go take the ONLY handicapped spot when there was not a single other car in the whole parking lot just to be difficult. I'd say whatever makes his day but he was just a miserable human being. Needless to say, I did not get pricing from him for my printing needs.

First time at this location and I was very impressed with the customer service. I had a 115lb…read morebattery back up I needed to send back and the two gals working got me taken care of with no issues. I came in without the battery and asked if it was something they can do and their response was "we will do whatever we have to, to make it happen" that's the type of customer service I love! Hats off!

Pack and Parcel is a Great place to take your items to be sent off. The Owner Manny was amazing at…read morehis craft taking care of his community and customers that had each of us coming back and making sure our packages got to our families and Customers safely and and promptly . Manney as passed away and I am sure the business will still be in GREAT HANDS and do well , There is plenty of parking , handi- cap parking , sliding doors that open if you have to carry multiple packages, tables to pack your items , computers to work on in the facility for a cost, and Many Packing Items from boxes, tapes, pens, bubble wrap and even P.O . Boxes. This is the reason why I did all our Business with pack and parcel for our personal and our Business it was a one stop shop .

Love, love, love this place! I don't use snail mail for much, but a few years ago I was going…read morethrough the Visa process so I could move to England. I had the paperwork, but needed the packaging & to know it'd be there ASAP as I was pregnant & had to get back there before I couldn't fly anymore. The guy the runs the place was amazingly helpful & made sure I knew how to track everything. It was reasonably priced & I felt good as a consumer supporting local business. Last year I was sending stuff to my friend in the military & had my daughter with me. She loved the place because they have something for kids to play with, fun things to buy too! She didn't want to leave! Great service!!!

The service is amazing and the young man that is at the counter is always polite and courteous and…read morevery helpful this is a very good place to go to do your mail.

Everyone has their own horror stories about standing in line at the local post office during the…read moreholiday season. Lines that go on forever, and are so slow that a bottle Heinz ketchup flows twice as fast. Thankfully, a friend of mine told me about this place on M-17, just west of Golfside Road. I needed to mail a package to my friend in Tokyo, so I went to the local post office on my day off, and there had to be nearly 50 people waiting in line. Then I remembered Goin' Postal was right near a specialized grocery store that I really like on M-17. So I left the line behind and drove out west of town. Was I ever lucky, I was the only person in line, and after I filled out my customs forms, purchased some stamps I was right out the door in less than 10 minutes. The staff at this place is very friendly and gave me several shipping options to choose from. I can just imagine as I drove home, most of the people in that line at the local post office were still waiting in line to be served. That said, I was amazed that my package arrived within a week. I highly recommend this place, as they are faster than the local post office, and they don't have the attitude that some of the postal workers have.

It pains me to write this. PAINS me. One of the last alternatives for local printing, had one of…read morethe BEST service counters in the state. Being a cartoonist, I went there for many many things. Majorly for finished art to be printed. In the beginning, they had a wonderful rep named Bernard who KNEW his stuff. He cared about his job and the people he served. About 2 years ago, I started to see Bernard less and less and the implementation of DIY printers that you are told to use. These are cumbersome to say the least, seldom loaded with the type of paper I need and the new staff just doesn't want to help you. Especially their "pissy" manager. I needed something on a Saturday for a gift to be printed. The full service print shop I now go to was closed, so I went to Office Max to get it done. It was just as bad as I remembered the experience to be but even worse. Literally, there were 4 customers in the store, including my wife and I. 2 employees were at the print registers. One was finishing a customer and the other was at the register. I stood and waited for him to address me. After a minute he asked "can I help you". I said YES! I am so glad to see you up here, I hate those machines, I need a thicker paper and could you print this ONE picture for me. He said "No. I am swamped, I can print it tomorrow. And you can pick it up." I said it's one picture? He said you will have to use the machines over there. He was the manager. The other employee heard I was looking for a longer sheet and ran to see it was loaded. Which I thanked him for. These DIY machines make you pay at least $5 with a credit card to Office Depot and then you can print. There is a myriad of options. I have often walked away without what I came for. I don't like them. I don't work there. All the manager had to do is: put in my usb. select pdf. press print. Less than 60 seconds. Instead I was told to come back. To drive back home, then come back the next day and go back home. Gas is atrocious. But truly, it's a very common attitude in this day and age. And also why there were 3 customers in the store on a beautiful Saturday. And Christmas. And back to school. It's the people running the place that make the difference. Bring back Bernard!!! Pay him what he wants. I wanted to complain to the manager.... but you know the story. What a shame.

The service rep, Bernard, at the Copy and Print department at the Office Depot Store in Okemos, MI…read moreprovides excellent customer service! I have ordered many items from this dept for various open houses and birthdays, etc., and have always been extremely happy with the product and service. Thank you for your high level of care for your customers and for being an expert at what you do for Office Depot. Kudos! The store is lucky to have you.