Excellent service! They packaged and shipped my stuff and it all went out on time without a…read moreproblem. Definitely recommend!

From the owner: The UPS Store #7885 in Lansing offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Absolutely refuses to deliver on Saturdays even though there are delivery instructions specifically…read morefor this situation.

I had a terrible experience with a delivery driver a couple of weeks ago, he came to my door…read morebanging for no reason like he was about to break it down.I should of just told him to f*** off I'll pick up the package, but for my kids safety I didn't. My daughter was so upset at how he was banging she had to yell through the door to tell him to just leave it but he didn't. I put in a complaint, they told me a supervisor would call me, instead some lady did and she was trying to gas light me like it wasn't that serious, I told her I didn't want him delivering packages to my apartment any more and she said they can't do that which is crazy, she said she was gone talk to the supervisor and tell him to talk to him about his behavior and I know she not going to do anything,all I know is if I ever get a package and it's him and he pull that again, I will not be so passive and definitely will not tolerate the hate and Ignorance.

Quick service at a great price with weekly specials that can save you even more. I have never run…read moreinto a problem here.

Excellent 5 Star Service ! Completely saved day by picking up marriage critical docs and shipping…read moreexpress to Mexico for the Big Day! Thank you so much for your great outstanding service.

From the owner: Serving Michigan Since 1985. Scheduled and On-Call Service. Bonded & Insured. Dedicated & Reliable…read moreService Performed by Professional Drivers. Locally Owned & Operated. 24/7 & after hours service available!

Kole's rude and unprofessional behavior makes dealing with FedEx a horrible experience, so I just…read moredrive the extra 25 mins to the EL location. She treats customers and employees with zero respect, creating a toxic environment that drives people away. FedEx deserves better representation than someone who's constantly hostile and disrespectful... who made her the assistant manager?? FedEx needs do something about that problem otherwise more loyal customers will be driven away!

the lady at the counter was trying to help me with a printing project and once someone else came…read moreinto the store she LEFT ME to go help that next person, while I still needed help and we were in the middle of my visit! Mind you - there were TWO OTHER employees working there who would have helped the next person in line. YOU DO NOT LEAVE A CUSTOMER TO HELP ANOTHER CUSTOMER UNTIL YOU ARE DONE. That's like being in line at the drive-thru and they take the car's order behind you and serve them first without making your food. the staff at this store are also untrained when it comes to using the fedex website for print projects and were no help. you'd think they would know how to use their own site? sounds like bad management training. -10/10 for this location and the idiots who work there.

I had an excellent experience with Jessica at this location today. Jessica took care of my shipping…read moreneeds and made the process as easy as possible. Thank you Jessica!

I mailed a wallet overnight from East Lansing to Omaha. I mailed it on Saturday and was assured…read morethat it would arrive Monday morning before 8am. Did not arrive and my brother-in-law had to leave for Miami without the wallet. He then had to try to overnight it from Omaha to Miami. It did not arrive until several days later. I paid $117 and he paid $117 and never got the package delivered over night. We have made five or six calls and have not gotten any refund of our mailing. We have not even gotten a r Ewa Aston why they have not given us a refund. We feel scammed!!

Needed to speak with someone but couldn't get passed the stupid AI with all the money yall have you…read morewould think you could have a person answering calls.

FedEx has repeatedly lied about when a very important delivery would be made…read more First it was last Friday. Then Monday. Then today. I called and they really didn't care.

Scott was so very helpful very professional knowledgeable! I…read morebrought into him my antique Kay n3 guitar.... With his help along with music manor soon I will have my antique repaired and playable. They are definitely very professional and knowledgeable I would not take my business anywhere else.. a thousand thank yous to my new friends at music Manor. I would recommend them to anyone..

I was searching for an acoustic guitar that everyone said was on back order. I searched and the…read moreMusic Manor had one in stock. Every other place that showed them in stock actually didn't have it when I called. The Music Manor checked and they did in fact have one, the only one in the lower 48. I called, I asked a lot of questions and they never got annoyed. Before purchasing it I expressed my hesitation regarding shipping delays and possible damage during shipping since this was the only one and it is a gift for Christmas. I made the purchase and these guys exceeded my expectations on every level. I paid online, they shipped it UPS the following day with signature required. It arrived on my door step the day after that. It was faster than I expected and packaged with so much protection that it would have survived a war zone! Thank you Music Manor for patience, professionalism and all around excellent customer service. People you can shop online with these guys without hesitation! Thanks again for helping making Christmas 2023 a memorable one!

Love, love, love this place! I don't use snail mail for much, but a few years ago I was going…read morethrough the Visa process so I could move to England. I had the paperwork, but needed the packaging & to know it'd be there ASAP as I was pregnant & had to get back there before I couldn't fly anymore. The guy the runs the place was amazingly helpful & made sure I knew how to track everything. It was reasonably priced & I felt good as a consumer supporting local business. Last year I was sending stuff to my friend in the military & had my daughter with me. She loved the place because they have something for kids to play with, fun things to buy too! She didn't want to leave! Great service!!!