I purchased a guitar on March 27, 2025 at the Lansing, Michigan Guitar Center…read more Guitar: Cordoba C12 CD Today's date: April 23, 2025 The sales associate who entered the sale was apparently a trainee, since she had a trainer/manager talking her through the POS procedure. The guitar was in need of setup. Action was too high and the body was covered with greasy handprints. I never even took the guitar home. It hadn't left the store, yet. The trainer told me that they only had two part-time repair techs and it would probably be two weeks before my guitar was ready. I called Wednesday, April 9 around 5:00 PM to find out the status. It seems that, when I called, they were down to only one part-time tech. Also, after two weeks there were still 8 guitars in the queue ahead of mine, and the part-time tech had no sure idea when he would get to mine. "Monday or Wednesday of next week?" I gathered those are the two days he works. On Wednesday, April 16, the tech called me to tell me that the setup was done, but... Oh, no. Apparently, a new employee, now ex-employee, carelessly placed something heavy on the shelf above the workbench where my guitar was being set up. It fell on the guitar and damaged the top. He said he would fix it for free. I said that I wasn't happy with that, since my NEW guitar had never left the store and it was now a "damaged" new guitar that I paid full price for. To Fish's credit, when he realized that, he spoke to the manager about getting me a new guitar. She agreed, but it had to be ordered because they didn't have another one in the store. Fish said three to five days for it to come in, and he would set it up as soon as it did. Buying a guitar should not be this hard. I paid over $2000 for a guitar I haven't been able to take home and play, yet. I am not happy. I can't be upset with the tech, since he can only do so much in the time he has available. The fact that this store is working with only one part-time tech IS upsetting, given that they continue to sell guitars that they can't service. As of April 23, nearly four weeks since I first purchased the new guitar that was later damaged at the store, the replacement still hasn't been ordered. I have had enough and will travel to the two hours to the store to get a refund. No stars for Lansing Guitar Store 324.

Sales staff very helpful. I had a defective interface. Jonas was very efficient took care of me…read morepromptly. Awesome selection of products. Will be a return customer.

Really knows what he is doing. Restrung and adjusted the action on my acoustic. Plays beautifully…read morenow. Highly recommended. It is out of the way, but worth the drive.

Awesome. Mr. White is a very knowledgeable musician and luthier. Wide selection of musical…read moreinstruments.

BUILT OFF THE BACKS OF STRUGGLING ARTISTS, THEIR BUSINESS MODEL…read more"50%" markdown on trade ins would not give me prices for equipement i brought in itemized offered 1100 for around 4 grand in equipment equipement tlm 103- mint mt model uad x6 custom built all fender parts guitar crybaby adjustable wah kt eap STAY AWAY when mentioned prices offered, they got very confrontational, mishandled the uad x6 in a very preventable manner and blamed the customer for not packing with foam, it was in box they saw no foam, they still put vertical once realized i wasnt getting ripped off by them, when they put said box vertical they showed no remorse to equipment inside and had no regard to the artist outward expendature told by person to pack it with" foam if you dont want it damaged "

I came in with my husband who recommended this place to my son who owns many guitars. We actually…read morecame in with the intention of buying him another. He asked the salesman if he could play the guitar that was one if the more expensive guitars. The guy, who by the way looked like he crawled from under a bridge with a heroine needle in his arm asked him if he planned on buying it. My son who immediately decided, oh I'm being judged by my appearance told him not today. He was then told no you cannot play this guitar. So I wondered if any of the older white customers would have asked if they would have been asked the same question. My son went to Sweetwater and was handed with a smile any guitar, at any price that he wanted to play. So how dare the meth head behind the counter look at us and decide we couldn't afford anything in your store. Your small minded staff is a great credit to why you will stay small. I will be to let everyone I know to avoid coming here. I guess if your a person of color there is no way you can afford to buy a guitar in your store.

Closed in 2020 sadly. The owner said he might re-open in a new location but where and when is a…read moremystery.

Greatest selection of ukeleles in town!! Ask for Kyle. Can play a mean Uke. Super knowledgeable…read morestaff who do not shy away from good conversations about music in general. Great hang out. Good staff. Hamburgers were so so.

This place was very helpful. The owner is very nice and knowledgeable about the products. She help…read moreme arrange a gift for my wife's birthday for her acoustic guitar. She really takes the time and gives the customer a Awesome shopping experience. Definitely recommend!!!

I tried to shop at the Owosso Guitar store earlier today, but discovered the store is open only…read morethree days per week: Tuesday, Thursday and Saturdays. Don't have the whole story, but it must be hard to stay in business if you're closed four out of seven days a week. So, i drove to the store in Flint, MI, and gave them my money.

5 stars. No other comments needed. However, Yelp declined my post since there is a minimum…read morecharacter count required. Well, damn. I figured my two first statements were sufficient and tried to add spaces in order to feed the beast. Alas, the fact that Tom is just straight up awesome isn't enough so I will leave with this....

I still take my Guitars to Tom! He still does Awesome work and always has a smile and knows your…read morename.... If you have any guitar issues, take it to Tom, i promise he will treat you right!!!!!!

I took the Luthier School master class several years ago. They are absolutely fantastic people…read moredoing extraordinary work. The teaching is first rate. If you attend their class it will be a highlight in your life!

Our daughter has taken lessons from Bill at BT's Guitar Shop in South Lyon for 6 1/2 months and…read moreboth my husband and I are amazed at how much she has learned. Bill starts with the basics and builds skills from there. Our daughter is now able to read notes and relies more on her skills and less on looking at her hands and strings when she plays. I have really seen her confidence grow over the past several months and look forward to seeing and hearing what she learns next.

From the owner: BT's Guitar Shop has been serving its students and its community by offering quality music lessons,…read moreinstrument consignment, and instrument repairs at an affordable price since 2010. Our inventory includes guitars, basses, drums, strings, V-picks, flutes, trumpets, French horns, and more. We also offer lessons by talented instructors with decades of teaching and musical experience to beginners through experts. We currently offer Guitar, Piano, Bass, and Vocal lessons with drum lessons available upon request. 30 minute and 1 hour private lessons are available. Call us today to schedule your first lesson, or drop in to see our instrument offerings! Email us to start receiving special offers!

The staff at RSM have always been extremely helpful, knowledgeable and honest when I've needed…read morehelp. Great vibes.

From the owner: We sell, buy, trade, and repair most instruments. Amazing customer service and a great atmosphere. read more

A HUGE shout-out to Brass Technician John Cooper of Meridian Winds, in Okemos, Michigan. My Dixie…read morehorn (1918 Conn USQMC Helicon) was in need of some LONG overdue TLC. John did a chem bath, cut down the tuning slide to help intonation, and re-soldered braces. He made sure the horn is completely up to snuff, and ready to play! Thanks so much! Well worth the drive!

I have now had 2 instruments repaired here. The 2 hour drive is worth it. The utmost care was…read moretaken and the knowledge was clear from all I dealt with. I have an old old soprano sax that plays like a dream now. It was an inexpensive piece that i don't use often but when i need it, i need it. i have a 1976 Selmer Mark VII alto. It is in beautiful condition but needed some maintenance work. Liam took great care and she plays like new!!! I'm so happy. Totally worth the drive to see the experts!!