We swung in to get a reed for our son's saxophone. Lisa was incredible! She assured us that our old…read morehand me down sax was of good quality and walked him through exactly how to get started. She is a really fantastic resource for the Midland Community and we will continue to buy our equipment though her!

Very, very helpful - I wanted information on getting a new lamp to attach to a music stand, and…read moretold them exactly what was desired, and they help by telling me that while they had good lamps, they had sold the last one they had of what I was looking for and referred me to the internet, even giving me the number and brand I wanted - and where I could get a good price. They were right on the spot, and I am so grateful for their unselfish helpfulness. The lamp works out great!

Walked in looking for specific electronic parts, at first I didn't get a good feeling, but Nick ,…read morethe manager came out and was outstanding in helping me out, he also helped me find other things I was interested in! I will definitely be back he changed a lot on my original opinion thank you so much for all your help

I'm not here to tell you Guitar Center is the greatest thing since sliced bread. I am here to tell…read moreyou what my expectations of a company are and what I expect to receive as treatment. Now I do not know any other reviewer here but I also am not someone who needs to be pampered. I also recognize when places are short staffed and trying to do their best along with companies that just hire lazy workers. I have gone to the Saginaw Guitar Center multiple times since the Pandemic began, and will be making the hour and a half drive today. I have not once been treated poorly! I have had to wait considerable amounts of time but like I said earlier, short staffed (you can't force people to work and when you do, they are lazy). I was there for specific reasons and understood I would have to wait and did not need someone to tell me that. As for disrespectful employees, you find that everywhere where someone feels their horse is high enough. That's not a company fault, that's an individual fault, so when a company is trying to get people to work understand that, especially in an ERa where people don't want to work. And that is definitely true for any job in sales. Like I want to deal with anyone let alone a Karen. Now I understand that some job environments are toxic and promote that thinking, but is anyone seriously trying to suggest that a major corp is trying to be toxic and deliberately treating you like a beyotch?... if so then you probably are and it is true. Sure you may have your thoughts about Guitar Center but there is no better place that buys back gear or trade ins, and that's my fact! Now I gave 4 stars because they are lacking in employees which does translate into less customer care, but that is all they lack I feel. Some other reviewers seem to have gotten prissy during their learning of Rock and Roll !..! Be clear and concise everytime you speak , otherwise you invite the travesty you blindly seek....aka... people aren't mind readers and don't know what it means when you get puffy. Speak up in person and it might save you from writing a 1 star review.

Best music gear shop in Michigan if you as me. Always great service, great staff, and a big…read moreselection of gear. I miss getting my basses set up there after moving away. Definitely swing through if you're in town!

I liked a T shirt and 2 picks ($20). Shipping was $15. No thanks. I don't mind paying a fair…read moreprice. Richard.ellis88@ yahoo.com

Joel and Laurie are exceptional people. I'm so grateful that we have a guitar shop on the sunrise…read moreside who know what they are doing. Won't trust my guitars with anyone else.

I first moved back to Alpena one year ago and checked in with this shop. I was instantly welcome…read moreand invited to the Tuesday morning jam session. I've met some very great people through them. Lori and Joal are fantastic people and are more then fair to deal with. I cannot recommend them more for any of your music needs. If it's not there, Lori will find it for you, if it can be found.

This is a hip little store! Located in Riverplace shopping district in Frankenmuth…read more This place sports all kinds of nostalgic music novelty items from the Beatles to Men at work! Cool posters, t- shirts and lunch boxes. A very unique shop to check out. I saw a purse shaped like an electric guitar which was sharp! I really liked the Kiss, and Woodstock posters also. Pink floyd lunch box and so much more! Prices were surprisingly reasonable with store sporting a 30% off store wide! Unfortunately I had already spent way too much with the trunk packed. If in Frankenmuth, check this place out it's a hip fun little shop to kill some time in.

Wonderful staff with Christian values! This location is a neighborhood local gem! I've met so many…read moreparents and kids that pass through for lessons. The locals are really friendly and sweet. They say great things about Southtown and shared how they have been in this neighborhood for quite some time. Just yesterday I was speaking to a parent and she had been bringing her kids for over 5 years! Kendra is on staff and I believe the manager there. She is very knowledgeable, fun, and accommodating to all the guests that come through. She doesn't shy away from letting you try any instrument in the store. Dean is also on staff and he is very helpful. No, I mean like, very very out of this world helpful! We actually chatted through Thumbtack to get things arrangeds for my daughters piano lessons. I wanted in home, but he was determined to find a teacher that would be the best fit for our schedule and needs. Here's a little secret about Southtown. I had an experience with a guitarist I found through a Groupon deal at Southtown. It discouraged me a little from playing. But Kendra and Dean really redeemed themselves. They don't know this, which is why I can say their service is genuinely from the heart of caring about sharing their passion for music. Thank you Southtown!

Just returned from Southtown Guitar store which is now within the Meijer grocery store on Alpine…read moreAvenue. I had to get the high E string replaced. Dean not only recommended the right string (costs only $1) but also put it on my guitar free of charge. Such a genuinely sweet guy. He has a free 30 mins session which I think I will try out soon. And the guitar cum music lesson store is so brightly lit and well organized. I wish Dean all the best and recommend this place to everybody.

I took the Luthier School master class several years ago. They are absolutely fantastic people…read moredoing extraordinary work. The teaching is first rate. If you attend their class it will be a highlight in your life!