The service rep, Bernard, at the Copy and Print department at the Office Depot Store in Okemos, MI…read moreprovides excellent customer service! I have ordered many items from this dept for various open houses and birthdays, etc., and have always been extremely happy with the product and service. Thank you for your high level of care for your customers and for being an expert at what you do for Office Depot. Kudos! The store is lucky to have you.

It pains me to write this. PAINS me. One of the last alternatives for local printing, had one of…read morethe BEST service counters in the state. Being a cartoonist, I went there for many many things. Majorly for finished art to be printed. In the beginning, they had a wonderful rep named Bernard who KNEW his stuff. He cared about his job and the people he served. About 2 years ago, I started to see Bernard less and less and the implementation of DIY printers that you are told to use. These are cumbersome to say the least, seldom loaded with the type of paper I need and the new staff just doesn't want to help you. Especially their "pissy" manager. I needed something on a Saturday for a gift to be printed. The full service print shop I now go to was closed, so I went to Office Max to get it done. It was just as bad as I remembered the experience to be but even worse. Literally, there were 4 customers in the store, including my wife and I. 2 employees were at the print registers. One was finishing a customer and the other was at the register. I stood and waited for him to address me. After a minute he asked "can I help you". I said YES! I am so glad to see you up here, I hate those machines, I need a thicker paper and could you print this ONE picture for me. He said "No. I am swamped, I can print it tomorrow. And you can pick it up." I said it's one picture? He said you will have to use the machines over there. He was the manager. The other employee heard I was looking for a longer sheet and ran to see it was loaded. Which I thanked him for. These DIY machines make you pay at least $5 with a credit card to Office Depot and then you can print. There is a myriad of options. I have often walked away without what I came for. I don't like them. I don't work there. All the manager had to do is: put in my usb. select pdf. press print. Less than 60 seconds. Instead I was told to come back. To drive back home, then come back the next day and go back home. Gas is atrocious. But truly, it's a very common attitude in this day and age. And also why there were 3 customers in the store on a beautiful Saturday. And Christmas. And back to school. It's the people running the place that make the difference. Bring back Bernard!!! Pay him what he wants. I wanted to complain to the manager.... but you know the story. What a shame.

Had a picture enlarged, was not told that it was not going to be a usable picture, but still…read morecharged. Very disappointed with the quality and it only took five phone calls to get somebody to return my phone call.

My husband designed a 3-piece wall hanging for our soon-to-be born son. We received a…read morerecommendation to use Capital Imaging to print the job. They were friendly and the turnaround was extremely fast. With great excitement, we picked up the work and took it home, preparing to hang it. Before we were able to get it on the wall, we discovered an error in one of the three pieces. This error was ours...entirely our mistake. But when we contacted Capital Imaging about reprinting that piece with the error fixed, they gave us a great break on the reprint, even though the reprint was to fix our error. Amazing! The piece looks great on our nursery wall. I absolutely recommend Capital Imaging for all your printing needs, great or small. It's fun being able to support a local business, their work is excellent, and they know how to do business well.

Capital City Reprographics has done lots of work for my business - from unique business cards to…read morecatalogues to advertising flyers. In addition, I have seen amazing reproductions done for local artists! It's hard to tell the copies from the originals! I can also get my paper and ink supplies from Cap City at a great discount. I highly recommend them for everything from personalized Xmas cards or wedding invitations to banners and fine art!

As a former employee and former customer of CapCityRepro I can attest that you will overpay for an…read moreunder-quality product. IF they actually make it in-house it will be made with out-dated, barely functioning printers and worn equipment; but most likely they will just outsource it and price hike it unfairly and too high! There are much better choices out there, online and locally, that will be much more knowledgeable and skilled at printing and designing your project. The people in charge of this place definitely do not support local, they treat their customers slightly better than their employees and that's not saying much, and they have zero knowledge of Fine Art. The motto here is "Quality Printing and Design," take that with a grain of salt! There is no quality control here! Go somewhere with people who understand and appreciate art, artists, and most importantly, their community! This is a VERY poorly managed "print shop". BUYER BEWARE!!

Such friendly staff- their Ann Arbor office has amazing staff as well! They are very competitive…read morewith pricing and the print products they make have always turned out great for me. Their turnaround time was surprisingly fast too. Highly recommend Foresight Group.

A HUGE thank you to Jesse for helping me figure out my Brother printer issue. My Brother MFC…read moreL8900CDW is essential to my business especially as a notary and during tax season. After calling around to local repair shops and being told they don't service printers, I called Brother directly and was told I needed to take my printer to an "Authorized Brother Service Center". Printing Essentials was the closest office to me. (over two hours away) Jason was helpful with passing on my issue to Jesse. Jesse called me back SAME DAY, and was kind enough to take the time to troubleshoot my issue over the phone. He guided me in the right direction to fix my issue. Thank you! Many Blessing to you!

I couldn't be happier with the service I received from Jesse. He was able to pinpoint the problem…read morewith my Brother Printer and get it fixed for far less than the Geek Squad's solution of buying a new printer. I didn't even have to travel the 30 some miles to their office in Lake Odessa since they came directly to my home! I would highly recommend them and would use them again!

I came here after googling lansing area screen repairs, and Mac Men's was the cheapest at $65 on…read moretheir website. I got there right when they opened (perhaps which is why I received such quick service), and they fixed my broken screen in literally 10 minutes. The total was actually $61 something, even cheaper than I had anticipated. They also didn't need my password or to unlock the phone at all, which is something I've had to do at other places that has made me nervous. Overall, a great deal and great service!

If I wanted an ass reaming I would've actually got a Mac…read more Originally, they quoted me $130 for an aftermarket battery replacement and repairs (battery included), and the battery was $80. I couldn't get repairs at the time so I decided to come back later. A month later they charged me $100, despite the fact I brought my own replacement battery effectively doubling their going rate, and I had no recourse because I forgot to ask ahead of time what they would charge me. (All they did was update my bios, clean my computer and fix the keyboard cable.) (I'm the college kid who had his bike stolen too, so I hope you sleep well at night.)

Fixed my phone expertly and in the time and cost quoted. Real professionals. Its just like new.read more

I would not recommend this repair shop…read more I brought my Xbox Series X in because it was randomly shutting off while playing Rainbow Six Siege. They told me the issue was the thermal paste, so they professionally cleaned the console and replaced it. The problem wasn't fixed. I took it back, and they replaced the thermal paste again. Once again, the issue remained exactly the same. After that, they simply told me to uninstall and reinstall the game, which also did not solve the problem. Instead of properly diagnosing the console, they kept repeating the same repair that clearly wasn't addressing the issue. I paid for a repair and ended up with the exact same problem I started with. A proper diagnostic should have looked at other possible causes, such as the power supply, storage, or motherboard, instead of repeatedly blaming the thermal paste. Overall, I wasted time and money and left with an Xbox that still has the same issue. I can't recommend this company based on my experience.

My experience with Underground Printing was perfection. I am so happy to provide a review because I…read morehad planned on calling the store anyways. Isaac was phenomenal! I was ordering a custom sweatshirt and Isaac was so supportive. Even through multiple changes, he was so positive and had a "can do" attitude throughout! I would highly recommend working with Underground Printing!

We wanted to do something special for our mother's 80th birthday. Because of COVID we were limited…read morein what we could do! Gathering outside with our matching tee shirts celebrating her day was great. We all loved the results and the staff was great at fine tuning our ideas! Highly recommend!