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    ASAP Printing

    3.5 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    OfficeMax

    OfficeMax

    3.0
    (6 reviews)
    $$

    The service rep, Bernard, at the Copy and Print department at the Office Depot Store in Okemos, MI…read moreprovides excellent customer service! I have ordered many items from this dept for various open houses and birthdays, etc., and have always been extremely happy with the product and service. Thank you for your high level of care for your customers and for being an expert at what you do for Office Depot. Kudos! The store is lucky to have you.

    It pains me to write this. PAINS me. One of the last alternatives for local printing, had one of…read morethe BEST service counters in the state. Being a cartoonist, I went there for many many things. Majorly for finished art to be printed. In the beginning, they had a wonderful rep named Bernard who KNEW his stuff. He cared about his job and the people he served. About 2 years ago, I started to see Bernard less and less and the implementation of DIY printers that you are told to use. These are cumbersome to say the least, seldom loaded with the type of paper I need and the new staff just doesn't want to help you. Especially their "pissy" manager. I needed something on a Saturday for a gift to be printed. The full service print shop I now go to was closed, so I went to Office Max to get it done. It was just as bad as I remembered the experience to be but even worse. Literally, there were 4 customers in the store, including my wife and I. 2 employees were at the print registers. One was finishing a customer and the other was at the register. I stood and waited for him to address me. After a minute he asked "can I help you". I said YES! I am so glad to see you up here, I hate those machines, I need a thicker paper and could you print this ONE picture for me. He said "No. I am swamped, I can print it tomorrow. And you can pick it up." I said it's one picture? He said you will have to use the machines over there. He was the manager. The other employee heard I was looking for a longer sheet and ran to see it was loaded. Which I thanked him for. These DIY machines make you pay at least $5 with a credit card to Office Depot and then you can print. There is a myriad of options. I have often walked away without what I came for. I don't like them. I don't work there. All the manager had to do is: put in my usb. select pdf. press print. Less than 60 seconds. Instead I was told to come back. To drive back home, then come back the next day and go back home. Gas is atrocious. But truly, it's a very common attitude in this day and age. And also why there were 3 customers in the store on a beautiful Saturday. And Christmas. And back to school. It's the people running the place that make the difference. Bring back Bernard!!! Pay him what he wants. I wanted to complain to the manager.... but you know the story. What a shame.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    2.5
    (6 reviews)

    Friendly people and good service... we had quite a bit of stuff and they helped us with a great…read moreattitude

    First off I went in on the Friday before the holiday. I knew my printing would be something that…read morewould take a while so I said I was in no rush and could pick it up on Tuesday. The man behind the desk was rude and snippy to customers. I took in a full sheet of paper. I said I wanted it cut in half and the information back to back so it was a half sheet. Then I wanted it laminated and a single hole punch at the top. I arrived on Tuesday to pick it up and they had put one side the correct way (with the HOLE PUNCH on top) and when you flipped it over, the writing was upside down. Once flipped the correct way, the hole punch was OF COURSE on the bottom. The worker tried a feeble excuse at making it my fault. However, I told him I'd told the previous worker that I wanted it double sided (which in and of itself tells you what I want) but COMMON sense would then say if there is a hole this is LIKELY something that will be hung up. So how could it be usable if one side is upside down. That was yesterday morning. I called today and he said we are working on the laminating and it "should" be done by tomorrow. $250 for 95 copies. I am okay with the price simply because the labor in office would equal that. However, I will never come back to this Kinko again to fulfill the printing needs of my company. Ever.

    ASAP Printing - copyshops - Updated August 2026

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